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Oct 8, 2019 at 5:16 comment added Capstone @n1000 I booted into recovery. It still doesn't charge. Running pmset from terminal in recovery mode shows: AC attached; not charging present: true
Oct 8, 2019 at 5:08 comment added Capstone @n1000 I've moved the apple diagnostics issue to a separate question here: apple.stackexchange.com/questions/371878/…
Oct 8, 2019 at 5:05 history edited Capstone CC BY-SA 4.0
Removed update info and made that into a separate question as per a couple of users' suggestions.
S Oct 5, 2019 at 9:02 history bounty ended CommunityBot
S Oct 5, 2019 at 9:02 history notice removed CommunityBot
Oct 2, 2019 at 8:16 comment added n1000 When during the boot process does your MacBook stop charging? Try to boot Recovery mode, either from your disk or from the internet: support.apple.com/en-us/HT204904 Does it charge there?
Oct 2, 2019 at 7:53 answer added n1000 timeline score: 1
Oct 2, 2019 at 7:42 comment added n1000 I think your update / issues with diagnostics should be an independent question. Do other adapters work on your Mac?
Oct 2, 2019 at 7:03 history edited Capstone CC BY-SA 4.0
updated with results of conducting suggestions from answers
Oct 2, 2019 at 6:44 comment added Capstone @n1000 the wattage is 85 W. Its a new original apple adapter that works fine on other similar laptops.
Oct 2, 2019 at 6:43 comment added Capstone @MelvinJefferson I tried going into recovery mode and seeing the status. It behaves the same way.
Oct 2, 2019 at 6:43 comment added Capstone @nijave Yes. It charges with laptop powered off.
Oct 1, 2019 at 2:17 comment added Melvin Jefferson Have you tried checking this in safe mode?
Sep 27, 2019 at 14:28 comment added nijave Does it charge with the laptop powered off?
Sep 27, 2019 at 10:10 comment added n1000 What is the wattage of your power adapter? It is written on the adapter, but can also be looked up in the system report under Power > AC Charger Information.
Sep 27, 2019 at 10:07 comment added n1000 The slow boot time is due to the fact that the MacBook will throttle the CPU in order not to exceed the power output of the power adapter.
Sep 27, 2019 at 9:00 history tweeted twitter.com/askdifferent/status/1177508298951540738
Sep 27, 2019 at 7:57 answer added Monomeeth timeline score: 2
S Sep 27, 2019 at 7:30 history bounty started Capstone
S Sep 27, 2019 at 7:30 history notice added Capstone Draw attention
Sep 27, 2019 at 7:28 comment added Capstone It’s not connected all the time. The battery is new. And it’s from an OEM. Not Apple. I will contact the OEM.
Sep 23, 2019 at 10:17 answer added Himsara Gallege timeline score: 1
Sep 22, 2019 at 19:45 comment added Andrew Maier Agree with @Tetsujin. But do you use this laptop as a laptop or is it permanently connected to the power? Charging a battery permanently might damage the battery over time. But if is it new get if fixed by the seller.
Sep 22, 2019 at 9:51 comment added Tetsujin Cycle count: 27 would tell me it's a new battery. If it's not an original Apple battery, contact the seller. Of course, if it is an original Apple battery, contact Apple.
Sep 22, 2019 at 9:41 history asked Capstone CC BY-SA 4.0