I am a software developer specializing in building business communication applications.
I'm familiar with a variety of business communication technologies, including voice, SMS, email, and chat. I have extensive experience with building voice and messaging solutions with Twilio's CPaaS APIs, and I've worked with similar platforms like Plivo and Asterisk.
I also like creating APIs for my applications. These days the APIs are usually RESTful, but I've written a few SOAP APIs and ad-hoc interfaces using TCP-IP or socket interfaces.