Hot answers tagged

36

The short answer is yes (anything is possible), but is it feasible? There's a ton of responses out there whether you can/cannot re-solder memory chips to Apple logic boards in an attempt to upgrade RAM. Unfortunately, there is a lot of misinformation out there. Basically, they all revolve around one of the following three themes: It's extremely difficult/...


30

If you go to Settings>General>Accessibility>AssistiveTouch and flip the switch to "on," you will find a black square with a white dot in the middle. When you tap the white circle for AssistiveTouch, tap "Device," then LONG PRESS on the "Lock Screen" option. You should be set!


17

Is the phone's lock screen PIN secure enough to be in the repair shop for a few days? I'd say no. There are forensic-type applications can that extract your phone data without requiring the screen to be unlocked. It's fairly easy to backup and then wipe your phone, and later restore it from that backup. Might as well do it and rest comfortably knowing none ...


17

You can probably trust the average genius team (since the machine will be under the watch of many people while it is out of your possession). From a legal standpoint, you have agreed to the AppleCare Repair Service terms and conditions by signing your property and data over to Apple. For the rest of this discussion on the contract between you and Apple ...


16

Here's your answer: I agree that: [...] • Apple is not responsible for any loss, corruption, or breach of the data on my product during service; and [...] The Genius Bar is staffed by people, not robots. Apple can't force them to follow the rules, so there is always a chance that they do something with your data that they're not supposed ...


13

You can definitely buy the requisite parts aftermarket - DigiKey would be the first place I would look. You could also remove the parts from another rMBP (e.g. flood damaged or something). You can probably do the modification without damaging other things on the board, but it would be difficult. You are not going to do it at home. You're going to need ...


11

Macs Fan Control can set the fan of an iMac (or MacBook, or other hardware) to any speed. The coolest thing that it can also set a fan to sensor-based control depending on your new HDD by reading its S.M.A.R.T. temperature. This free app is much better and powerful than HDD Fan Control, which is currently deprecated but still costs $35. Macs Fan Control ...


11

So none of the given answers works on High Sierra (OS X 10.16.x) and I don't have Clean My Mac 3. This Apple article did the trick for me and pretty easily: https://support.apple.com/en-us/HT203538. This involves setting the permissions through the finder and then resetting the permissions by using the command diskutil resetUserPermissions / `id -u` Make ...


10

Yes, glass chip kits can be used to fix a cracked screen, but only in the following conditions: The crack does not cover any of the touch surface (only the bezel area is cracked). Anywhere resin is left on the surface of the device or seeps under the glass can block the electrical signal from your finger and prevent the device from reading a touch in that ...


8

Yes. The back cover is secured with Philips #00 screws. Note that is says: The lower case is secured by ten Phillips #00 screws. You can see the ten screws on the back cover: four each at the top/bottom one each on the left/right


8

They are sometimes called scissor clips. I have bought them from thebookyard.com, which is a Mac parts seller based in the UK. Apple is known to replace them for free as a walk up service at the Genius Bar and you of course can order official repair parts from a variety of sources. Be aware that different keys on the same keyboard can have minute ...


8

You should have to remove an EFI password or permit them to reset that since it prevents Service Providers from network booting to diagnostic images or selecting an attached bootable volume to run test software. You don't need to decrypt FileVault 2 in any service I've ever seen unless you want them to log in to your user account and look at your software. ...


7

Clicking noises are generally signs of immanent disk failure. Backing up your important data on that drive is a good idea, and you should do that first thing. Most HDD manufacturers have tools that will perform thorough checks on your disks health and come in different formats (most require an image to burned to a CD/DVD and then boot to it). Do you know ...


7

I know this question has been answered, but I wanted to offer up some useful information that I learned from the Apple Store. The home button on my wife's iPhone 4 was acting flaky, so I brought it in to a technician. After asking me whether I've tried a soft, hard and factory reset, he notified us that the phone was out of warranty, and it would cost $149 ...


7

Sounds to me like you need to identify your Mac model more than anything else. Give a try How to identify which model is my Mac? Once you know your precise model, you may want to go to ifixit.com to identify the precise piece number you’re looking for.


7

I would ensure that you purchase a battery from a reputable online store dealing with Apple products. For example, the following are some well-regarded sites: Mac Sales Simply Mac RAM City Macfixit By buying from a reputable store you'll be sure to get a battery fit for purpose, regardless of manufacturer. Being reputable means they're only going to sell ...


7

Nope, sadly not. From here: Apple has been servicing affected keyboards free of charge, with the process involving the replacement of one or more keys, or the whole keyboard. For the MacBook Pro, the replacements are second-generation keyboards -- often the 2017 variant with slightly different markings on the Control and Option keys. When ...


6

From the Tuxera for Mac manual: 3.3 Checking and repairing NTFS file systems There is only limited support for checking and repairing NTFS file systems at this time. The best way to repair a damaged NTFS volume is using chkdsk in Windows. If you install NTFS-3G for Mac OS X, you will find that it includes a utility called ntfsfix, which can repair some ...


6

When this happens don't turn the device on or try to sync it right away. Instead, remove the battery (if possible) and put the device into a sealed bowl that's half full of uncooked rice, crystal cat litter (make sure it's pure crystal) or the desiccant crystals often sold in garden centers. These will all draw the moisture from the device and absorb it. ...


6

It is simple but non-obvious, as you have discovered... There is an Apple KB article that states: "Simply restart your AirPort Time Capsule. AirPort Time Capsule automatically performs a file system check on the internal drive during startup. If the AirPort Time Capsule detects an issue that it can resolve, it will repair the file system of the disk. If an ...


6

The simple answer is, there is no way to be absolutely certain. Furthermore, you likely signed agreement to the standard AppleCare Repair Terms and Conditions so from a legal standpoint, you have agreed to the AppleCare Repair Service terms and conditions by signing your property and data over to Apple. The more probable answer is that, as Apple employees, ...


6

They are not interchangeable. ATA is also referred to as PATA (Parallel ATtachment or IDE). SATA is is Serial ATA or Serial Attachment. ATAPI (ATA Packet Interface) is just the drive communication protocol used to "talk" to the drives. Using the "larger" drives as a visual reference since the micro connectors' size in a laptop can be deceiving, we can see ...


6

I'm posting this as a pure guess, just so I can add a picture... The underside of the drive bay has a lot of screws like the ones in your picture, & also the pic shows one of many areas, under the PSU housing, that uses that type of 'spacer' as sliding locks - just in case they're not actually spacers. Picture is from the Mac Pro 3,1 Service source - ...


5

Take it to Apple and ask them to fix it under warranty. If you have made a clean install, and can still demonstrate the problem, you almost certainly have some sort of hardware issue. If you did a reinstall, then added something that has a kext, that might be responsible, though, so in the (unlikely) event, reinstall, don't install that, and see if that ...


5

Drive Genius A personal favorite of mine, Drive Genius will do everything you're looking for with style. It's also used by the Apple Store folks, just so you know.


5

You should definitely try resetting the SMC, since it's a known fix for fan issues. Here are the instructions: Resetting the System Management Controller.


5

The takeapart guide on iFixit sells replacement parts, but expect them to be pricey. The Air is a very, very delicate machine so be warned that getting it put back together takes more grace than getting it apart. Worst case, you could buy an entire display assembly if you feel you are doing more damage than good by proceeding with this repair. Three cables ...


5

The Apple cables appear to be designed to safely melt without starting a fire in cases where the internal insulation breaks down in case of crushing, slicing, piercing (kittens are even worse than cats in this regard) or simply worn out due to repetitive bending in the same spot. I've seen people decide to use cords when lightly damaged - sealing the cable ...


5

That indeed sounds very strange. Keep in mind that there can also be stores which only fake their licenese and aren't real service providers. If you want to be sure, look up here: https://locate.apple.com/ | There you can search for official Apple Authorized Resellers. You also could contact Apple-Support and ask them: https://support.apple.com/en-us/...


5

Repair centers generally need to boot your device. They do NOT need to access your account. You will need to remove an EFI password if there is one If you use filevault just create a separate account for them. Something obvious like "AppleService" with "password" and delete it when they are done. It does not need to be an admin account unless you took it in ...


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