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50 votes

Resigned from a job, they are now asking me for my personal Apple ID and password to remove Activation Lock - does this make sense?

Do NOT share your Apple ID credentials. It doesn’t matter if you create a temp password, once another party has access to your account, they can easily seize control. Let them know that under no ...
Allan's user avatar
  • 98.8k
27 votes
Accepted

My iPhone got stolen. It has a passcode and was in airplane mode so it does not have Wifi. But today it appears on find my device?

Today, 3 months later (of the loss); it just notified me that my lost iPhone has been located and put in lost mode! Even if there isn't any Internet connection at your device's last location, Find My ...
Allan's user avatar
  • 98.8k
20 votes
Accepted

Is there any way I can recycle a device that has been iCloud locked?

To make the device useable again, ask your friend to reset their AppleID credentials on https://iforgot.apple.com. If she doesn't want to do that, or doesn't remember enough details, you are left with ...
nohillside's user avatar
  • 98.1k
15 votes

Resigned from a job, they are now asking me for my personal Apple ID and password to remove Activation Lock - does this make sense?

It looks like you already have a response from others here but I wanted to add one more thing. I worked with a University that distributed iPads to students and we would have activation lock issues ...
lluc's user avatar
  • 151
9 votes

Permanently dismiss "New iCloud Terms and Conditions" on macOS Ventura

System Settings -> Internet Accounts -> iCloud account (will likely be shown as "inactive" if like me you're not using it at all for anything). Click it. Scroll down to the bottom. ...
Wildcard's user avatar
  • 1,102
9 votes
Accepted

My phone was stolen and I received a text message asking me to log in to iCloud, but I don't recognize the URL. Is this a scam?

It's probably a scam. It would be weird for Apple to use a shady link like that. The golden rules really for any incoming unsolicited phone calls and services is Don't ever give out personal ...
Shayne's user avatar
  • 255
7 votes

iCloud stuck on "uploading X items (Y of Y)" - Monterey 12.1

I have a command line solution that works for me every time by dismissing that annoying stuck "uploading to iCloud" progress indicator. In Terminal.app, the command killall bird does the ...
wch1zpink's user avatar
  • 7,521
7 votes
Accepted

Macbook (non-M1) was stolen, and the thieves got access to the apple password (not the computer password). No filevault. Can they retrieve passwords?

You’ve given up the keys to the kingdom! General rule of thumb: When someone has possession of your device, assume it can and will be compromised. That means all of the data including passwords and ...
Allan's user avatar
  • 98.8k
6 votes

Resigned from a job, they are now asking me for my personal Apple ID and password to remove Activation Lock - does this make sense?

I agree with the other answer—do not share your Apple ID credentials. That said, I've been in this situation with an existing employee before who was working from home and had accidentally enabled ...
Mattie's user avatar
  • 4,346
6 votes
Accepted

Macbook from company but personal AppleID

My question is, can my employer anyhow access the data on my iCloud when I have it on the "company owned MacBook" without my permission? Unless you give them access to your local ...
Allan's user avatar
  • 98.8k
6 votes

Is there any way I can recycle a device that has been iCloud locked?

As you say: you can drop it off at an Apple Store. They usually ask you for an email address, to supply a receipt; but you don't have to give one. Other than that, there will surely be local recycling ...
benwiggy's user avatar
  • 33.9k
6 votes

My phone was stolen and I received a text message asking me to log in to iCloud, but I don't recognize the URL. Is this a scam?

That is an attempt to take over your iCloud account and Apple ID by the person who stole your iPhone, or the person to whom it has been sold. You probably should change your iCloud password if you get ...
Alper's user avatar
  • 3,816
6 votes

My iPhone got stolen. It has a passcode and was in airplane mode so it does not have Wifi. But today it appears on find my device?

If I understand correctly, the Find My network may be able to locate your iPhone if it's not connected to any cellular or WiFi network, but it won't be able to turn on Lost Mode. This is because Find ...
twisteroid ambassador's user avatar
5 votes
Accepted

Should I turn iCloud Photos off before resetting iPhone?

There is no need, when you reset the phone it will of course reset the phone, but it doesn't delete everything remotely. So long as you've ensured all your photos have synced, you should just click ...
Ezekiel's user avatar
  • 8,410
5 votes
Accepted

Is iCloud Photos a backup of my photo library?

iCloud is a synchronization service, not a backup. Let's say I manage to damage my phone to the point where it can't be repaired and I need to purchase a new iPhone. Wouldn't my entire library appear ...
Allan's user avatar
  • 98.8k
4 votes

How do I limit the number of emails downloaded in Apple Mail for iOS 16?

I think the 'Mail Days to Sync' setting is only available for Exchange accounts such as M365. IMAP accounts such as iCloud and Gmail don't have this option.
NightM0de's user avatar
3 votes

Apple ID password nightmare

This sounds like a phishing attempt. Basically, an attacker sends you an email telling you that your account was compromised and provide you a link to logon to a spoofed page to capture your login ...
Allan's user avatar
  • 98.8k
3 votes
Accepted

What is the authoritative source of "Passwords" in iCloud / Where exactly does the authoritative database live?

The authoritative source the is iCloud Keychain. It’s a database of passwords just like the keychain on your mobile device, Mac, or Windows computer. The only difference is you can’t access the ...
Allan's user avatar
  • 98.8k
3 votes

How to get access to my iCloud backup if I neither have access to my other iDevices nor the phone number under which it was registered?

Apple has a procedure called Account Recovery. It’s considered a last resort method to access your account if you use 2FA (two factor authentication) and lost access to your devices. Account ...
Allan's user avatar
  • 98.8k
3 votes
Accepted

Does deleting iCloud backup deletes iCloud Photo library?

The iCloud Backup, a.k.a. “that purple thing”, does not include any copies of the videos and photos kept through the Photos app on your iPhone when iCloud Photos is activated. Therefore, deleting an ...
Alper's user avatar
  • 3,816
3 votes
Accepted

Are all default Keychains on macOS synced to the cloud?

There are two types of macOS keychain: file-based (including the "login" keychain) Data Protection (including the iCloud keychain) Apple intends to phase the less secure file-based ...
RusticChevalier's user avatar
3 votes
Accepted

iOS says not enough iCloud storage available despite no files

What gets exactly included in a backup of your iPhone to iCloud depends on quite a few things including the settings of your iCloud subscription. The "What does iCloud back up?" Apple ...
Alper's user avatar
  • 3,816
3 votes

My phone was stolen and I received a text message asking me to log in to iCloud, but I don't recognize the URL. Is this a scam?

This is not special nor specific to Apple. When you receive suspiciously URL'd texts or emails always Google the expected service first. Always do this for every frickin' thing. Googling "icloud ...
MonkeyZeus's user avatar
2 votes

Remove folders in ~/Library/Mobile Documents

Apps that utilise iCloud storage create containers where application data is stored. When an App is uninstalled, an uninstall routine is called which allows the App to clear up local and remote files, ...
felpsey's user avatar
  • 21
2 votes

How can I disable Universal Clipboard on macOS and iOS?

There is a way to disable Universal Clipboard without disabling Handoff, if that's what you really want: Open your Terminal Check if ClipboardSharingEnabled is enabled (equals 1) defaults read ~/...
inukshuk's user avatar
  • 121
2 votes

Backup iCloud Keychain

Starting in macOS 12 (Monterey), you can export passwords from System Preferences by navigating to the Passwords section, clicking the drop down labeled ... and selecting Export All Passwords....
wst's user avatar
  • 712
2 votes

Keep iCloud Drive directory for "offline" use on iPad?

You can on iPadOS 15.7.2 go into the folder - select / select all / NEXT / download files. and you have it;-) it only works on files not on folder (but you can still rename files along "folder&...
Bob V's user avatar
  • 21
2 votes

How can I see where Photos.app thinks the System Photo Library is?

I was also having trouble determining which photo library was the Systems Library. In my case I did not have one designated, so that's another issue that I address later in this post. Using Ventura 13....
dpmbus's user avatar
  • 21
2 votes

Can I manually sync/refresh data from iCloud

Working solution in 10/2023 Unfortunately, none of the existing answers worked on my side (M1 running macOS 13.6): The only thing that actually does work is to invoke the following command in a ...
ikaerom's user avatar
  • 167
2 votes

Is iCloud Private Relay leaking my DNS queries to my ISP?

This is a very late answer, but I found this question related to another question I posted. The answer is: Yes, Private Relay DOES leak DNS Queries. Private Relay isn’t as “private” as Apple claims it ...
StackQsUp's user avatar
  • 111

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