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Face recognition technology used for bio-metric authentication on 2016 iPhone and later models as well as the 2018 iPad Pro
6
votes
Accepted
Will Face ID work upside down?
Not on iPhone X/XR/XS
Face ID, as currently implemented (2017), does not work in landscape orientation. (The camera system is optimized for portrait.)
From Rene Ritchie's iPhone X review.
Howev …
2
votes
Accepted
Face ID Has Been Disabled
Reboot or Force Reboot
Rebooting fixed it for me. If that doesn't work take the device to Apple.
https://support.apple.com/en-us/HT208186