Questions tagged [software-update]

An application developed by Apple to automatically install the latest version of Apple software on Apple computers.

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0answers
650 views

Safari 11 - blocks multiple pop ups

I am using a button on my site that opens multiple pop-up windows in one click. Since the update of September 20, 2017 - it doesn't work and only one window pops up at a time. On my other Mac - ...
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1answer
629 views

System Crashed and Cannot Install Sierra again

Suddenly my MacBook Pro 2017 running Sierra 10.12.6 crashed and couldn't pass the boot loop (stuck at the apple logo with the filled progress bar for hours) Then I restarted with command+R and tried ...
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0answers
81 views

How do I manually trigger a printer driver download from software update?

When macOS "sees" a printer listed on this page, it automatically fetches and installs a printer driver package that will support that printer if it didn't have it already. For example, if I have a ...
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1answer
659 views

How to update iMovie on Mid 2009 MacBook Pro

About a year ago I bought a used Mid 2009 MacBook Pro and it came with iMovie. The user before me clearly didn't update iMovie regularly, as the version is 9.0.9. I know i can update it to 10.1.1, ...
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1answer
906 views

Cannot install macOS update with error “cannot verify this update”

While installing the macOS 10.12.6 Sierra update from the Mac App Store, my system rebooted with the error, “Cannot verify this update.” I’m trying to upgrade from macOS 10.12.5 to 10.12.6.
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1answer
42 views

After interrupting an iPhone update, can I avoid connecting to iTunes?

I was updating my iPhone and I accidentally pressed the home and lock button together thus interrupting the update. It has directed me to a link where I was instructed to connect the iPhone to iTunes ...
3
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0answers
60 views

10.3.3 miracles?

So I recently upgraded from from 10.x.x to 10.3.3 (don't remember which exact version I had before). Everything is fine, but one thing caught my attention. Before the update, I had 3 gigs of free ...
1
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1answer
585 views

Can I update Mac OS 10.11 to 10.11.6 using a dmg of the update?

My internet connection is lame ass and the last time I tried to update with the download through App store, it downloaded and restarted but said that the verification of the update package was ...
2
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1answer
3k views

Sierra 10.12.6 incremental update caught in reboot loop

I have automatic updates turned on. This morning I was prompted to reboot in order to install a new (incremental) update. However each time I reboot I get the Apple logo + installation progress bar ...
1
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1answer
127 views

Does installing security updates through the command line require an immediate reboot?

I have some end users that delay installing important OS X updates by clicking 'Remind me tomorrow' on the automatic update prompt, sometimes waiting days or weeks to get updates installed. To combat ...
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1answer
302 views

iPhone 5: How to upgrade from 7.0.4 to iOS 9 and above?

I have iPhone 5 which is running iOS 7.0.4, in Software updates section, it is showing I can upgrade to iOS 8.4.1, I've read on other sites that iPhone 5 can be upgrade to iOS 9 and one user on Apple ...
0
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1answer
179 views

How to update iOS11 Beta

I have already installad iOS11 Beta 1 with Apple Beta Software Program. But there are new beta releases (Beta 2 and Beta 3), when I navigate to settings-general-software update, it says, iOS 11.0 ...
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2answers
83 views

Sierra meets El Capitan OS installation issue

I tried upgrading the software on my Macbook pro from OS El Capitan to Sierra. I downloaded software and was installing it. Got the instruction to restart computer. On re-starting, I find I don't ...
2
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1answer
4k views

Can't load data from the Apple Software Update server

I can't seem to access software updates on my Mac. When I go to 'App Store' on my Mac and check the Updates tab, it spins for a long time, then a dialog box pops up saying An error has occurred ...
0
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1answer
6k views

Iphone 7 Blocking numbers mysteriously

I’m having an issue with my iPhone 7 and I believe it’s been compromised. One of the phone numbers in my phone was mysteriously blocked and one happens to be the one phone number that shouldn’t be ...
4
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2answers
3k views

Which OS is faster for my iMac Early 2009?

I just got a new iMac Early 2009. It's running Mac OS X 10.6.8. I was wondering which Mac OS X version it would be faster to run on since it cannot run the latest macOS. As a developer that is new to ...
2
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1answer
681 views

Unable to upgrade/update iPad 2 from iOS 5.1.1 (to iOS to 9.3)

I have an iPad 2 (MC769LL/A) that is running iOS 5.1.1. I need to update the OS. The device is telling me there's an update for 9.3, but I'm getting an error saying unable to verify the update because ...
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0answers
175 views

Macbook Pro fails to reboot during updates

Ok, this is a bit confusing and has been happening for at least the last 5 macOS updates I've done (both public beta and full releases in Sierra). Here's what happens: I go to the App Store and tell ...
2
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0answers
44 views

Sierra trying to update uninstalled software

I'm using Mac OS Sierra 10.12.2 and recently installed Office 2016. Before that, I had Office 2011, which I uninstalled before installing Office 2016. However, the Managed Software Center is still ...
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1answer
162 views

Strange characters in APPLE Software License Agreement

I have been getting notifications to do a software update. The Software License Agreement has some strange characters. I am not sure if it would be ok to accept it.
3
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3answers
227 views

How to ensure security updates are installed without daytime interruption in macOS Sierra

I have a Mac running Sierra that runs without any user intervention to control hardware. Every night it is scheduled to reboot and it automatically logs in and opens our control software. I need to ...
3
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0answers
53 views

How do I cancel an update on my iMac sierra that i don't want to install?

I installed an iMovie update on my iMac however now i have another iMovie update that is the exact same as i just installed..how do I cancel it?
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1answer
2k views

iPhone says it is verifying update, but it's stuck on lock screen

I can't unlock my iPhone and it has been saying it's verifying the update for hours now. I can't turn it off or restart it because the button is broken. I can't even unlock my iPhone or slide to power ...
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2answers
86 views

Why do iOS updates have “Apple Inc” in the top corner?

I was notified of the iOS 10.3.2 update, and when I went to check it out, I saw “Apple Inc.” in the corner. What does this mean? Or can it be displayed by something else?
2
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2answers
3k views

softwareupdated running at 100% CPU roughly every hour (Yosemite)

Roughly every hour, my MBP gets very hot, my fans go crazy, everything slows down, and when I look in Activity Monitor it tells me that softwareupdated is running at 100% CPU. It lasts about 2-3 ...
3
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2answers
1k views

Will Updating macOS delete Bootcamp Windows?

I wish to update my Macbook Pro from El Capitan to Sierra. But I'm afraid it would remove files from my Windows 10 running on Bootcamp. Will it by any means, delete my data from the Bootcamp Partition?...
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1answer
491 views

In-app updating of macOS applications doesn't work (ShipIt)

Ever since OS X El Capitan came out, I've been having troubles updating third-party applications (non-App Store) using any provided in-app updating functions. Usually, these will auto-download the ...
1
vote
1answer
157 views

Validate signature on Apple updates

I had a short window of opportunity to install the 10.12.5 update today, but the update wasn't showing up on the App Store, so I decided to download it directly. I noticed that the download was over ...
0
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1answer
43 views

Limit automatic updates to software and applications only, but not OSX

I manage several Macs, and from a security point of view i would like to make sure they where always up to date with the latest patches for their version of OSX. I understand there is an inbuilt tool ...
2
votes
1answer
84 views

Apple Software Update behind Websense

I'm trying to keep Mac OS X updated behind an ancient Websense (pre-Cisco websense.com) and corporate IT won't play along. To anything other than Windows, Websense appears as a man-in-the-middle. So, ...
3
votes
1answer
72 views

8 year support on MacBook Pros

I currently use a "Mid 2010" MacBook Pro and was able to install Sierra and XCode 8.3 without any issues. I would like to use this MBP for some two or three more years, however a person told me that ...
4
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1answer
83 views

How can I neglect a update in App Store?

How can I neglect a update in App Store since it's annoying?
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1answer
453 views

Can't update iPhone 5S to the last iOS version (Verifying update)

I am trying to install the latest iOS version (iOS 10.3.1) on my iPhone 5S. I've already downloaded it, I just need to install it. However, when tapping on "Install Now", it keeps saying "verifying ...
3
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1answer
76 views

Correct way to provision multiple laptops?

I work as a Linux system administrator but I also wear many hats. One of those hats is Apple laptop provisioning and maintenance. In my naiveté with the Apple Way of doing things, I've been using the ...
3
votes
1answer
58 views

macOS update closed all my applications?

At exactly 4 a.m., macOS gave a popup saying, “Update Available,” then abruptly closed all my applications. I don’t remember receiving any earlier popups or warnings about updates being available. Is ...
1
vote
1answer
917 views

Does “Background App Refresh” only refresh data or does it also allow the app to update in background?

I do not prefer automatic updates because they can change the function of an app unexpectedly as well as use bandwidth when I am trying to do something else on the internet.
1
vote
2answers
3k views

Updated iPhone asking for passcode

I'm trying to update my sisters iPhone 5 to the new iOS update but it's asking for the passcode to do the update. We have tried the passcode to unlock the phone and all the other passcode she can ...
1
vote
0answers
158 views

Relentless message “macOS Updates Installed” ever since last OS update

Since my last OS update after every restart the following message pops up: macOS Updates Installed. Your computer restarted to install these updates. How can I get rid of it?
2
votes
0answers
775 views

Trackpad and Magic Mouse not working properly after Sierra 10.12.4 update

I’ve updated the OS to Sierra 10.12.4 on my Macbook Pro Retina after which Magic Mouse started going crazy with the scrolling speed significantly increased (even with the minimum scrolling speed set ...
7
votes
3answers
31k views

How long should it take to update to iOS 10.3?

My iPhone and iPad show an update and I'd like to know how long this update takes. Is this a quick update?
3
votes
1answer
2k views

Cannot connect to software update server

By some reason I cannot connect to the software update server. I'm receiving the following message when I try to fetch the updates: Can you suggest how I can switch to the native Apple update server? ...
3
votes
1answer
69 views

Are IOS apps able to update in pieces?

I remember (perhaps wrongly) an AirBNB update being several megabytes, implying the entire app. Today's update is only 129 KB. Are they allowed to just update portions like MacOS updates?
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1answer
628 views

Mac App Store shows pending update for update that was done

I'm asking this question here because I am looking outside the box for some solution. I do some back-end things for Macs at our company, and usually answer helpdesk questions when they get stumped. ...
0
votes
1answer
430 views

I have a Macbook Pro 2012 that continues to beach ball after I erased the hard drive and upgraded to macOS Sierra 10.12 , why is still beach balling?

My original OS is 10.10.5. I had trouble with really bad beach balling. I ran an Malware bytes scan, everything is good. I ran disk permissions in Disk Utility with a total of two repairs and verified ...
4
votes
2answers
373 views

How can I know when new iOS updates are released?

As a technician, I'd like to learn when an iOS update appears so I can prepare iTunes with all the recent restore images. Any way to know that? or receive notifications when an new iOS update is ...
8
votes
1answer
11k views

Where does MacBook save Sierra OS update files for Mac, not iPhone?

I downloaded an update today and had to click "install later." Now, not sure where that update is. Where does MacBook save Sierra OS update files?
1
vote
1answer
304 views

Unable to update Remote Desktop using App Store

Apple's Remote Desktop recently updated but I'm unable to install the update from the App Store, where I get the message: This update is not available for this Apple ID either because it was bought ...
1
vote
4answers
7k views

Apple Remote Desktop 3.9 Update problems?

If you run Apple Remote Desktop Admin you will notice Apple has recently released version 3.9. If, as happened to me, your AppStore does not display the update to the Apple Remote Desktop Client ...
0
votes
1answer
36 views

iPad Retrieve a passcode to activate IOS 9 [duplicate]

I need a passcode to activate IOS 9. I don't recall acing a passcode. Is there any way I can retrieve an old passcode or set up a new passcode? It has to be 4 digits. I made 1 wrong attempt and may be ...
3
votes
2answers
651 views

Can I wipe a MacBook Air SSD without having a recovery partition and still be able to do a new installation of OS X?

I tried to update my old MacBook Air from OS X 10.8 to the newest El Capitan. However, now (directly after the installation) when I boot it up the loading bar will stop at 100% and nothing happens. ...