Questions tagged [software-update]

An application developed by Apple to automatically install the latest version of Apple software on Apple computers.

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1answer
18 views

Update from OS X Lion 10.7.5 to macOS Mojave 10.14

I have recently got a mid 2012 Macbook Air which I installed Lion on. I am trying to update it to Mojave, but even though it is compatible, when downloading it in the App Store I get this error ...
1
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1answer
193 views

Cannot install macOS Beta version on MacBook Pro July 2019

I just got the new MacBook Pro, which was released few days ago. It is running macOS Mojave 10.14.5. I am trying to install macOS Catalina beta version, either beta or developer beta. I have ...
2
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1answer
157 views

How can I confirm macOS received a silent update?

I know the whole point of a silent update is that it doesn't require user interaction, but it seems like there should be some way to make sure my computer actually received and applied the update. Is ...
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3answers
6k views

Dual boot macOS Catalina 10.15 beta and macOS Mojave 10.14

I wish to keep my fully working MacBook Pro running macOS Mojave 10.14, but I also want to install macOS Catalina 10.15 beta on another drive, so I can choose which OS to use when booting. I've ...
1
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1answer
57 views

How to stop macOS updates from taking over the rEFInd boot manager? [duplicate]

I have rEFInd installed on the EFI partition of my 2015 MacBook Air. Every time I update macOS, it ends up taking over the bootloader and resetting it to using the macOS operating system. Afterwards, ...
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0answers
36 views

Update to MacOS Mojave. Can't start up

So, this is me, after two days having tried almost every possible solution from the internet and the Apple Support team. I have a 2016 Macbook Air. It has worked greatly for all this time. And until ...
0
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1answer
28 views

Unexpected limitations on “Updates” folder?

Apple sent me 4GB of updates to go to macos 10.14.5 this morning. As I have several systems needing this update, I thought I would try to save the contents of the /Library/Updates folder to use rather ...
0
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1answer
28 views

OSX Yosemite suggesting updates, I don't want to upgrade, but need to upgrade iTunes

My oldish MacMini has a fresh install of Yosemite (OSX 10.10.5). I go to iTunes, check for updates, and request to download 12.8.1. MacOS then sends my to app store updates, suggesting an update ...
2
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0answers
25 views

Trouble updating Office 2011 on an old MacBook

My uncle (who is not a tech-savvy person) has owned an Apple laptop for a long time. He bought Office 2011 products a few years ago. He has now asked me to take a look at Office asking him to update ...
3
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2answers
10k views

Mac does not recognize password after upgrade

Background This morning I sit in front of the Mac at work and notice that some update is required. Furthermore, the upgrade to Sierra is allowable, but they told me to not upgrade for some reason, so ...
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2answers
30k views

Unable to find driver for this platform \“ACPI\” MACOSX version: not yet set

After applying the latest OSX update, I'm unsure which version it was anymore, but I applied it yesterday, on my MacBook Air I get this screen below and am unable to continue in any way. What now?
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0answers
22 views

Mojave upgrade notification does no more pop up

After delaying many times the upgrade of High Sierra to Mojave, now the Mojave upgrade notification does no more pop up since more than one month or two, and it does not show up in App Store Update ...
3
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1answer
138 views

How do I install beta command line tools using softwareupdate -l on 10.14.5?

On a clean install of 10.14.5: Multiple reports of the beta version not working using a headless install: https://github.com/Homebrew/install/issues/206 This lead me to trying to manually do a ...
13
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1answer
2k views

Beta Command Line Tools offered as update—why?

Today the App Store is offering me the Command Line Tools for Xcode 10.0 beta 1. I do not recall ever signing up as a beta tester for any Apple software. Why do I get this update and how can I ...
3
votes
1answer
426 views

Command Line Tools beta 1 for Xcode 11.0 offered as an update in the current latest public release of macOS Mojave 10.14.5 [duplicate]

I am running the current latest public release of macOS Mojave 10.14.5 (18F132) with the current latest public release of Xcode 10.2.1 installed. When opening System Preferences app → Software Update,...
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2answers
2k views

iTunes 12.5.5.5 can no longer delete subscribed podcasts

I have used iTunes for years, and now suddenly after an update I can no longer delete a subscribed podcast. I am used to simply right-clicking and selecting "Delete From Library on the picture of the ...
4
votes
1answer
615 views

Does macOS install updates when you reboot if not explicitly allowed to?

On Windows, when updates are available, you are not allowed to reboot your computer without installing them which takes quite a long time. On my Mac, a normal update is available. If I reboot ...
2
votes
1answer
383 views

What is “iTunes Device Support Upgrade”?

What I know: Component of "Software Update" (and is visible when you open the list). Requires reboot 108 MB (for Sierra) is hidden in the "Updates Installed in Last 30 days list (probably) is not ...
4
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1answer
2k views

Software update wants to install Command Line Tools. Why? I have no Xcode installed

After the MacOS 10.14.4 Update, softwareupdate also shows me the following as a further update/ download: Command Line Tools (macOS Mojave version 10.14) for Xcode 10.2 Now if I need it, I am fine ...
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0answers
28 views

Mac Software Update Frozen During Install

I am attempting to update my Mac to a newer version of Mojave. The update downloaded fine, but when it came to the installation, the update froze around halfway. I tried shutting down the computer and ...
3
votes
3answers
1k views

What do the Software Update options do?

In Yosemite the App Store System Preferences pane has automatic updates for a few separate items: "Install App updates" "Install OS X updates" "Install system data files and security updates" App ...
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0answers
23 views

Apple iPad app update frequency

I'm the Intune MDM administrator for my company, and I'm trying to ensure the required apps on our devices are updated in a timely fashion. I've had a look around to see if I can find any details ...
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0answers
22 views

Updating iTunes

The last time I updated iTunes on my Mac OSX Lion, I was unable to transfer projects from garage band directly to iTunes. I ended up having to save them as a file on my desktop then drag them to ...
3
votes
1answer
147 views

New MacBook Air - update installation failed

I have a new MacBook Air. I just bought it and first started it. I try to update it to the latest version, but I get Installation failed. I try to install macOS 10.14.5. Where are the updates stored ...
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0answers
248 views

macOS High Sierra (10.13.6) Cannot Install Updates

I'm having difficulty installing the latest update on my Mac Mini from 2011 (macmini5,3). The current pending update is "Security Update 2019-003-10.13.6." When I attempt to install the update: It ...
1
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0answers
34 views

Guided Access Mode preventing iOS updates from MDM console?

Our organization uses an enterprise MDM product that features remote updating. All conditions specified by the MDM vendor are being met for this to work, but it doesn't. I discovered that as soon as a ...
2
votes
2answers
4k views

What is “signpost_reporter”?

Today I updated my 2014 MacBook Air to macOS Mojave 10.14.5 as it just released. After the update finished, I checked console logs and noticed in 'System Reports' there's a log named "...
0
votes
0answers
57 views

Can't update apps from Apple Configurator 2 (apps are already up to date)

I attach an iPhone running iOS 12.2 to a mac running macOS 10.14.4 (Mojave) with 33 apps pending updates (as seen from App Store in the update tab in the iPhone). I choose the device, then "update" in ...
0
votes
2answers
106 views

macOS Yosemite->High Sierra update not sticking

I need to download exam software for my computer, but the software does not support Yosemite, my current OS. Preposterously, this $100 software costs $50 to "redownload", so I need to be absolutely ...
0
votes
1answer
122 views

Insecure update error - SUPublicDSAKeyFile

A minute ago I had the following popup appear: Insecure update error! For security reasons, the file (dsa_pub.pem) indicated by the 'SUPublicDSAKeyFile' key needs to exist in the bundle's ...
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0answers
65 views

Force MacBook to install updates when it restarts

I kept getting an annoying notification alert "Some updates could not be installed, Restart / Remind me." I kept hitting "remind me tomorrow" until a couple nights ago. Since then I have restarted my ...
0
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1answer
695 views

How to delete macOS Installer boot

I tried to install a macOS High Sierra update, but I got the error "An error occurred installing macOS" and thus I decided to erase the Installer.app and dmg on my drive. Now every time I close my Mac ...
2
votes
0answers
29 views

Security update should take 5GB. I have 36GB available but somehow it's not enough

I've tried to install security update 2019-002 on my HighSierra in 3 different ways. Through the App Store, the terminal (softwareupdate) and the file I've downloaded from Apple's site. The result is ...
11
votes
9answers
41k views

How to remove deleted app from OS X update list?

I'm using a Macbook Pro mid 2010. I have an deleted app always showing in my update list and it's very annoying. Problem has occurred since Mountain Lion, but has since become quite eye-catching after ...
0
votes
0answers
91 views

iPhone keeps asking to update Cellular software, but at the same time no update is available. how to fix?

The iPhone suddenly suddenly stopped working with the simcard, calming that an update is required. "Cellular update failed" was the initial message. I tried everything described here, but no luck. The ...
1
vote
1answer
324 views

Problem updating/uninstalling Xcode

So I tried updating Xcode but after the update I still got the same version of it (so there was an update still available). I decided to uninstall it by throwing the app in the trash. The update ...
3
votes
1answer
345 views

How can I stop the prompt “Do you want Microsoft Office to automatically update?”

I am one of the users on a multi-user version of Office365. I am a Mac user since 1991. This just started happening about 2-3 weeks ago and every time, I click "Not Now" out of frustration because ...
0
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0answers
17 views

Where can I find more detailed release notes on OS updates?

The release notes of Mojave (https://support.apple.com/en-gb/HT209149) are reasonably comprehensive, if you jsut need a list of what's changed, but contained within the 10.14.4 notes is the line: ...
4
votes
3answers
4k views

OS X Security Update hangs during restart

I am trying to install Security Update 2019-002 for OS X Sierra (10.12.6). Everything seems to work until I do the required restart. That starts out okay, but eventually, it says "5 minutes remaining" ...
2
votes
1answer
2k views

The macOS installation I never prompted, couldn't be completed

My MacBook Pro is running High Sierra at the moment and I have been pretty bothered by the Mojave notifications in last weeks, which I have always ignored because I don't want to update at this moment....
0
votes
0answers
902 views

MacBook trying to install a non existing software update for iPhone

When I connect my iPhone 6S with iOS 12.1.4 to my MacBook with Mojave 10.14.3, the MacBook wants to install a software update: After a moment trying to download the update this message appears: The ...
0
votes
0answers
38 views

After reinstall macOS 10.13.6, App store not work with updates

Simple. Opened App Store Updated software Stuck. Now my computer not restart. Now the only way to restart my computer is via terminal
0
votes
1answer
65 views

How to upgrade OSX on MacBook Pro

I need to upgrade my MacBook Pro 15 inch (2012) OS X from 10.11.6 to 10.13.6 or later. However, I have downloaded several updates for 10.13 all the way down to 10.12.6 and in every case it says I need ...
0
votes
1answer
228 views

How do I observe and control a macOS update using `softwareupdate`?

I made the mistake (don't ask) of entering softwareupdate -ia --verbose in Terminal, which is now stuck doing — I don't know what: Software Update Tool Finding available software Downloading ...
3
votes
1answer
304 views

Update zsh on macOS Mojave

On my MacBook Pro with macOS Mojave, my version of zsh is 5.3. zsh --version zsh 5.3 (x86_64-apple-darwin18.0) That version is a few years out-of-date, according to this. That page shows version ...
14
votes
8answers
22k views

Can't install the software because it is not currently available from the software update server - iPad

I'm attempting to sync my iPad with my MacBook pro, but every time I plug it in I'm getting a message from iTunes, "A software update is required to connect to your iOS device." When I click "Install,"...
4
votes
3answers
9k views

Is there anyway to stop Microsoft Office 2016 on macOS prompting for update?

I want to stop this prompt: Normally I’d encourage people to keep their system / app up-to-date, but there is only one word that can describe what Microsoft had done in Office for Mac: catastrophe. ...
1
vote
0answers
26 views

Java update failed

Just realized that java on my mini 2012 is 1.6.0_65-b14-468. Therefore I searched for anything newer compatible with JDownloader. Therefore I downloaded 1.8 (jre-8u201-macosx-x64). Apparently the ...
1
vote
1answer
189 views

Can I run Yosemite after I install the Mojave firmware updates?

I'm very hesitantly getting ready to "upgrade" from Yosemite to Mojave because I worry that it will break things I still need. So to give it a try I've decided to install Mojave on an external drive ...
7
votes
3answers
2k views

How do I stop Apple from offering me iTunes 11 as a software download in OS X

I don't want to disable Apple software update, I just want to prevent myself from accidentally overwriting my iTunes 10 with a working Party Shuffle/iTunes DJ with the new iTunes 11. I have iTunes 11 ...