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Questions tagged [software-update]

An application developed by Apple to automatically install the latest version of Apple software on Apple computers.

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9 votes
1 answer
3k views

Mac OS goes into Recovery mode at every update

After updating my Mac to Big Sur, every single 11.x update of Mac OS (including the update to Big Sur itself, as well as the latest to 11.4) ends up with restarting my Mac to Recovery mode, that is, I ...
1 vote
0 answers
16 views

How to stop Skype for Mac from automatically updating

I'd like to know definitive techniques for preventing the modern 2024 versions of Skype from automatically notifiying the user about software updates. This happens even mid-call several times a month. ...
0 votes
0 answers
27 views

Can't update old iPad to last supported version of the iOS-version this device supports?

I have an old iPad that is stuck at iOS 14 (?). When I try to update apps on this device I often get a warning that the current version of the app requires a newer version of iOS but I can download ...
0 votes
1 answer
372 views

MacBook Air 2015; Login and recovery mode failed

I’ve been having problems with my MacBook Air (Early 2015). Since installing an update to 10.13.6 (From 10.13.3, I believe) the computer freezes once the progress bar fills up on the login screen. ...
0 votes
0 answers
12 views

Where does iTunes save iOS updates on Windows 11?

I searched the site and found this question about the location of iOS updates, but the most recent answer was for Windows 10. I am using Windows 11, and it seems the location is different for this OS. ...
4 votes
1 answer
2k views

TrialArchivingService is this a new process or is it malware?

Found this new process TrialArchivingService that was using a lot of cpu. It was started by user. Has anyone else seen this process. All input is welcome. OS - Monterey 12.3 Thanks, M
8 votes
1 answer
4k views

Why are my updates being managed by swscan.apple.com?

I would like to find a well-substantiated answer to WHY this is appearing, not simply claims about WHAT it is that appear in this other question's answers. It is really creepy (for someone who owns ...
0 votes
1 answer
23 views

How to recover 'my iphone' directory and files?

I wanted to install the available iOS update on my iPhone 11. I did not have enough space available, so I got to the 'storage' part of the settings menu where all the apps are listed and the storage ...
94 votes
5 answers
130k views

How can I disable the red Software Update notification bubble on the System Preferences app in MacOS Mojave (not App Store)?

I keep the "System Preferences" app icon in my dock in Mojave. I recently checked for updates, and found one, but I'm not ready to install it just yet and the red notification dot over the settings ...
0 votes
0 answers
45 views

USB Devices Frequently Disconnect/Reconnect After macOS Sonoma 14.5 Update

I recently updated my MacBook Pro (16-inch, 2019) to macOS `Sonoma 14.5 (23F79). Since the update, I've been experiencing frequent disconnects and reconnects of my USB devices. This issue is ...
2 votes
0 answers
130 views

Why App Store & macOS updates downloads are so slow in macOS Sonoma?

I have a 1000/300 Mbps fibre connection. On my 2023-Nov 16" M3 Max MacBook Pro (which has Wi-Fi 6E), I have been experiencing slow download speeds exclusively from the Mac App Store and when ...
1 vote
1 answer
509 views

Problem connecting iPhone to iTunes after upgrade to High Sierra

A week ago, my mac pro 2012 was running Yosemite. At that point I made a backup of my phone, a 6s. currently running iOS 15.7.6 I then upgraded my mac it to High Sierra. The night before, my phone ...
0 votes
1 answer
164 views

Use MacOS Update file for installation on other volume/partition

I have a M1 dual boot configuration with two installations of MacOS in separate APFS volumes. I recently updated one of them to Monterey. When I boot into the other system running Mojave, it also ...
0 votes
1 answer
1k views

Mac shut down during update

I just tried updating my Mac mini to the latest version of macOS, and when I thought the update was finished, my Mac wouldn’t start up or display any image on my monitor. I shut down my Mac with the ...
5 votes
2 answers
873 views

How do I determine the exact date and time of an OS upgrade?

I installed an upgrade to OS 14.4.1 and it appears to have caused severe performance degradation. I would like to restore the system from a backup, but I don't know the exact time of the update. I ...
2 votes
0 answers
46 views

How does Mac login automatically after software update?

I have a MacBook Pro running Sonoma (but I think this predates it). FileVault is enabled, so automatic login is prohibited. If I restart normally, it goes to the login screen as expected. But when I ...
1 vote
1 answer
99 views

Is there a way to stop Bluetooth coming back on after an update?

When I do an update via the Settings app on the iPhone (because the computer I sync to iTune doesn't connect to the Net) after the update is done Bluetooth is turned back on. Because updates can be ...
0 votes
2 answers
1k views

Catalina 10.15.5 Bluetooth (Keyboard) Connection Not Working

MacBook Air (13-inch, Early 2015) Catalina 10.15.5 update (last night when I went to bed) Bluetooth: 7.0.5f6 Firmware Version: v150 c9318 (from About Thus Mac; System Report;Hardware; Bluetooth). ...
3 votes
1 answer
524 views

Cannot download updates: Failed Software Update - Refusing invalid certificate from host: swcdn.apple.com

I have a MacBook 2019 and when I am trying to install macOS Ventura I get the following error immediately before the download starts: Installation failed An error occurred while installing the ...
0 votes
2 answers
1k views

How to determine if Mac Update is stuck (on "Preparing Updates..")?

I am updating from Sonoma 14.3 to Sonoma 14.4. I've already waited more than 30 minutes a couple of times. This is my third attempt. Is there a way to see if this update is just slow or if it is ...
0 votes
2 answers
3k views

Java Update not working on Macbook

I have a Macbook Pro with running OS 12.6. /usr/bin/java -version shows java version "1.8.0_341" Java(TM) SE Runtime Environment (build 1.8.0_341-b10) Java HotSpot(TM) 64-Bit Server VM (...
5 votes
2 answers
1k views

After updating to Ventura 13.6.5, the login items are missing and the computer is extremely slow

I use MacBook Air (M1, 16GB, 2020). Today I updated the macbook to macOS Ventura 13.6.5. After the update, The computer boots up and I can login to it. The CPU usage is 1% (i.e. 99% idle) and the ...
2 votes
1 answer
1k views

MacBook pro is stuck booting indefinitely after updating to Monterey

Setup 2017 MacBook Pro 13" Model A1706 EMC 3163 No T2 Chip i5-7267UCPU @ 3.10GHz Problem After updating to Monterey, the mac was stuck on the black loading screen with the apple icon on it. I ...
0 votes
0 answers
17 views

iPad 4 stuck in update/restore loop

I have an iPad 4 running 9.3.1. I put it in recovery mode and connected it to my PC. Now iTunes keeps telling me to update or restore it, but regardless of whether I click "update" or "...
0 votes
1 answer
78 views

Failure in upgrading to Ventura

I'm trying to update my MBP 2017 (A1708) from Big Sur to Ventura running the default update menu. It seems to work fine: it reboots several times, but when it finally boots to the login screen I still ...
28 votes
5 answers
15k views

Is there a way to disable update notifications in Mojave?

Short of killing all notifications, is there a way to stop "Updates Available" notifications from showing up, for app and system updates? I already have "Automatically keep my Mac up to date" ...
3 votes
1 answer
413 views

Dual boot: can no longer update to Mojave: "Disk cannot be used to start up"

I dual boot with Ubuntu. I have had no problem updating my system over the last 4 year (3 system updates). I now need to update to Mojave and get the error message This disk cannot be used to start ...
2 votes
1 answer
624 views

softwareupdate shows 2 updates for Command Line Tools - get rid of one entry

I am on macOS Catalina 10.15.6 (19G2021) and softwareupdate as well as graphical "Softwareupdate" in "System settings" show two updates for Command Line Tools: $ softwareupdate --...
0 votes
1 answer
270 views

External hard drive no longer detected on MacBook Pro

My MacBook Pro froze and I have the spinning wheel. At that time I had my 2TB external drive mounted of which I have never had problems during multiple uses. I had to hold down power and just restart ...
23 votes
4 answers
38k views

What is "signpost_reporter"?

Today I updated my 2014 MacBook Air to macOS Mojave 10.14.5 as it just released. After the update finished, I checked console logs and noticed in 'System Reports' there's a log named "...
0 votes
3 answers
143 views

How to upgrade to the right version an Apple software with App Store?

I have been using Numbers which I bought for 14 years without a problem. ( I took Numbers here as a typical example, to make the correct screen captures. I have the same problem with many Apple ...
6 votes
4 answers
18k views

Password doesn't work for software update but does for everything else

I have a mac mini running Big Sur. My password is fine for logging in at start up and authorising everything, except the system software update. I haven't found an answer online as to why. Anybody got ...
5 votes
0 answers
403 views

How to update macOS version over SSH in Big Sur or higher?

Previously it was possible to update macOS and restart it to finish updating with: sudo softwareupdate -iaR But after updating to Big Sur this is no longer possible as running the above will not ...
0 votes
0 answers
35 views

System Extension Updated?

Does Apple update system extensions without asking? I was editing a LibreOffice spreadsheet when I was suddenly interrupted by Even if legitimate, how am I supposed to know which one in the settings? ...
3 votes
3 answers
10k views

Battery Time Remaining not displayed anymore after update to Big Sur on 2014 Macbook Pro

I recently updated my 2014 MacBook (MacBook Pro Retina, 13') from Catalina to Big Sur. The battery info in the bar on the top doesn't display the battery time remaining anymore. Online I only found ...
0 votes
0 answers
44 views

macOS Big Sur shows update notifications, but won't install older versions of apps

I have an older MacBookPro (11,3) running Big Sur, the latest supported version of macOS on this machine. My problem is that I am constantly seeing notifications informing me of available updates. ...
1 vote
1 answer
392 views

How to know what is the latest acceptable version of Xcode for a specific OS X or macOS?

I have OS X El Capitan. I want to install MacPorts. According to its page it needs Xcode. According to this post: Determine xcode command line tools version to know the Xcode version the following ...
0 votes
1 answer
64 views

Missing Update Software preference on Macbook Pro Early 2015

My Macbook Pro has no 'Software Update' setting icon. It's not listed. If I run sudo softwareupdate --install --all it comes back with No updates are available. Looking through Activity Monitor shows ...
6 votes
1 answer
4k views

Mac OS 10.13.6 and newer mobile devices not working with iTunes 12.8.3.1 MobileDeviceUpdater.app not working [closed]

I bought an iPhone SE (Gen 2) and installed latest iOS 16 on it. When connecting to a MacPro 5,1 with 'latest' iTunes 12.8.3.1 running on OS X 10.13.6 I repeatedly get an Update Software popup every ...
3 votes
3 answers
396 views

Manually manage the download of OS updates?

I'm on Big Sur 11.6.5. The system tried to upgrade to 12.1 four times. Each time it spent 1 hour downloading, then restarted and I'm still on 11.6.5 (no error). Someone said that I need to first ...
3 votes
3 answers
329 views

Mac doesn't download software updates automatically

I have "download new updates when available" checked in System Settings -> General -> Software Updates -> Automatic Updates. Yet when I click on the Ventura 13.1 update, it starts ...
0 votes
0 answers
71 views

Did Apple screw up CarPlay in the 17.1.1/17.1.2 software update?

The background: I got an automatic iOS update (to 17.1.1 last night) This morning I plugged my phone into a USB-C to USB-A cable plugged into my Honda Civic's data port, expecting it to fire up ...
57 votes
14 answers
199k views

High Sierra - The path /System/Installation/Packages/OSInstall.mpkg appears to be missing or damaged

Got the following error The path /System/Installation/Packages/OSInstall.mpkg appears to be missing or damaged while upgrading Mac Mini (Late 2012) to High Sierra. The only option on the screen ...
2 votes
1 answer
618 views

Why does softwareupdate stall in terminal after successful download?

I am using the command softwareupdate -i -a to download and install macOS updates for macOS Sonoma. After successful download the command does not return: Software Update Tool Finding available ...
2 votes
1 answer
304 views

Ignoring one and *only* one update for Big Sur

I'm running Big Sur (MacOS 11.7.10) on an ancient, 9-year-old MacBook Pro. I recently received an update notice for Microsoft Office 16.77.1, but I'm not being allowed to apply that update, because it ...
0 votes
0 answers
212 views

Terminals no longer work in Visual Studio Code after updating to macOS 14.1

I recently updated my MacBook Pro to macOS 14.1. I opened a folder Visual Studio Code and tried to run the command npm start. The first time, Node.JS crashed, giving me an error message that basically ...
0 votes
0 answers
109 views

MacBook Pro (Mid-2014) 15": Wifi Stopped Working after updating to MacOS Catalina 10.15.7

I have an old MacBook Pro (mid 2014). After updating from Mojave (10.14.x) to Catalina (10.15.7), Wifi Cannot turn on at all and top bar icon grayed out. I've also updated to Big Sur (11.7.10) but had ...
0 votes
1 answer
3k views

Brand new iPad Pro -- forces update to iOS 17.0.3 and fails every time

I'm attempting to transfer my ipad to my brand new iPad Pro. Whenever I try to transfer it gets to a state where the it installs iOS 17.0.3 -- there doesn't seem to be a way around the update -- and ...
2 votes
3 answers
512 views

Avoid changes to /etc/pam.d/sudo across macOS updates?

I have a custom /etc/pam.d/sudo setup and I noticed that the file was always reset to default when macOS updates itself. How do I prevent that from happening?
2 votes
1 answer
417 views

"patch" command (version 2.0-12u11-Apple) does not include "--dry-run" Parameter in macOS Ventura

A collegue of mine upgraded to macOS Ventura, since then the parameter --dry-run is not available for the patch command anymore and our tools do not work automatically anymore as the command prompts ...

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