Questions tagged [recovery]

An OS X feature that hides a Recovery HD on Macs to facilitate maintenance, recovery and reinstallation if the OS becomes corrupt. Topic of recovery-mode-ios, data-recovery or file-recovery are unrelated to the recovery category here.

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How can I create or recreate a Lion recovery partition?

For whatever reason, one of our macs didn't make a recovery partition when it upgraded to Lion. Is it possible to add a recovery partition after the fact? To be clear - on a normal mac, the ...
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26 votes
3 answers
9k views

macOS Sierra doesn't appear in my Purchased list within the Mac App Store

Typically, when users download and/or upgrade to a new version or macOS (previously Mac OS X), via the Mac App Store, that version of the installer appears in the Purchased tab of the App Store app. ...
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23 votes
1 answer
13k views

How can I prevent sleep in OSX Recovery mode?

I'm doing a disk backup in OSX Recovery Mode and it sleeps. In sleep mode, the backup stops dead. Hot corners do nothing. Sleep seems to kick in after 30 seconds - unsupportable for backing up 850 ...
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21 votes
3 answers
275k views

How can I find the product key of Office 2011 after restoring from backup?

I had to restore my iMac from a Time Machine backup. Everything seemed fine until I tried to start Office 2011 and it is asking me to re-enter my product key. I am trying to locate my key (I believe ...
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  • 561
19 votes
10 answers
86k views

FileVault Stuck on Pause

I just got a new 13" rMBP with Yosemite installed. I chose to enable FileVault when I set the machine up. Now, several days later, an app called "Reverting from FileVault" shows on the list of apps ...
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  • 384
18 votes
7 answers
91k views

How do I launch Terminal while in macOS Sierra Recovery Mode?

I just installed macOS Sierra and when I log into the Recovery mode, I do not have the Utilities menu in it. Only the 4 options, Restore From Time Machine Backup, Reinstall macOS, Get Online Help and ...
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  • 282
15 votes
7 answers
122k views

MacBook startup problems - mouse and keyboard not working at login / stuck on apple logo

Today I restarted my Mac after several weeks uptime. After restart, I got the login screen with unresponsive keyboard and mouse. Right before this problem I had Aperture open, with a problematic ...
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14 votes
3 answers
52k views

How to restore system from network drive?

I have a 2014 MacBook Pro. I want to restore my OS from a Time Machine backup which is on a shared network volume. When I restart in recovery (Apple-Opt-R), it boots from internet, but if I try to ...
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  • 3,632
13 votes
4 answers
71k views

Disable SIP without recovery mode

Before you respond that this isn't possible, hear me out. I have a Mac Pro 4,1 (with 5,1 firmware), running MacOS Sierra. I want to disable System Integrity Protection (otherwise known as SIP), but ...
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  • 3,469
13 votes
6 answers
90k views

csrutil: command not found

I am using a Mid 2012 MacBook and recently upgraded it to OS X 10.11 El Capitan. I was having trouble with it's new SIP feature and wanted to disable it. I tried to boot into OS X Internet Recovery ...
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12 votes
3 answers
12k views

How to prevent a thief from using my iPhone ever?

What if my iPhone was stolen and I do not want anyone else to use it? Is it enough for the thief to restore my iPhone with iTunes using recovery mode to use it as their own new iPhone? Is there a ...
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12 votes
7 answers
152k views

OS X Internet Recovery Globe stuck

I've deleted my recovery disk; or you can say more accurately, I've completely erased, by mistake, my SSD. Now, my only option is to recover via Internet, but the globe on Internet recovery keeps ...
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12 votes
2 answers
3k views

How do I remove my network from the recovery partition before sale?

I'm about to put my old MBP up for sale, so I re-installed from the recovery partition after wiping the drive. But when I rebooted from the recovery partition to double-check I'd deleted everything, ...
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11 votes
4 answers
44k views

Single-User-Recovery-Mode on High Sierra 10.13.6

Before the High Sierra update to 10.13.6 I was able to boot in single-user-recovery mode by holding Cmd-R-S at startup, but after the latest software update booting while holding Cmd-R-S just enters ...
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  • 263
11 votes
4 answers
74k views

Missing Yosemite Recovery Partition

After doing a standard, App Store upgrade of Yosemite it seems that the recovery partition is still Mavericks-specific. Whether I hold Cmd+R or Option and select the recovery partition it takes me to ...
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11 votes
1 answer
82k views

How can I download Mac OS X El Capitan without app store?

I was going to install a new copy of El Capitan via my USB drive, but it turns out it's dead, it's been corrupted. I erased everything before that, so I'm stuck with the installation screen. How can ...
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  • 213
10 votes
1 answer
18k views

How to start to recovery mode in a Mac OS X VM in Parallels?

Is it possible to start into Recovery/Internet recovery mode in a virtualized Mac OS X in Parallels? It would come in handy to take screenshots of those UIs or running apps to exemplify some steps ...
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10 votes
6 answers
21k views

DIY Fusion Drive: Adding Recovery HD to a CoreStorage Volume Group

After creating a "DIY Fusion Drive" using the methods below in 10.8, I'm now wondering how to add a RecoveryHD partition to the internal drive. Here's what I did to create a Logical Volume Group ...
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10 votes
3 answers
63k views

"Run First Aid from Recovery" while in Recovery

I have a late-2013 Retina Macbook Pro running Sierra 10.12.5 with a myriad of issues that I've been trying to work out. Today's problem: First Aid says there are problems with the partition map that ...
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  • 101
9 votes
1 answer
10k views

macOS partition startup Volume type FFFFFFFF-FFFF-FFFF-FFFF-FFFFFFFFFFFF

I have encountered a nearly identical issue to the one in this question (and this too: Data Not Backed Up, Partition Type: FFFFFFFF-FFFF-FFFF-FFFF-FFFFFFFFFFFF), but my hard drive's main partition is ...
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9 votes
2 answers
102k views

Backup to External in Recovery Mode (Terminal or Time Machine)

Out of the blue, my iMac (late 2010, running El Capitan) started refusing to boot. The progress bar would take forever to reach 100%, and then it would just stop there once it reached it; all the ...
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  • 243
9 votes
4 answers
7k views

Entire "Users" folder is missing when booted into Recovery Mode

I posted this in the Apple Discussions forums, but have yet to get an answer that applies to the depth of which this situation currently exists. My Mac's hard drive (running Mojave) suffered some ...
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  • 101
9 votes
1 answer
11k views

Create a disk image for recovery

In Windows there is a concept of creating a "disk image" for recovery, where one creates a complete copy of the operating system drive so that if the operating system doesn't work, the disk image can ...
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  • 357
9 votes
3 answers
28k views

Can't login because of kernel panic

When I restart my computer I usually type my password to log me in. However, when I try to do this now it shows me the following message: "Your computer restarted because of a problem" So I ...
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8 votes
2 answers
330 views

What's a reliable method to create a stand alone recovery disk for Lion?

I'm seeing a lot of questions with all sorts of steps to burn a DVD or create a USB disk so you can boot your Mac with Lion if the internal drive is replaced. Is there a definitive set of steps that ...
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8 votes
3 answers
9k views

Why can't I access all commands in recovery mode?

When I'm trying to run terminal commands in recovery mode on my MacBook Pro, most commands just won't work even if I'm root (the last character of the default(PS1) prompt is a '#'). So why is this and ...
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8 votes
4 answers
16k views

How to recreate Lion Recovery HD partition?

I have a Macbook Air Mid 2011 which came pre-installed with Lion. After a trackpad hardware problem I wanted to be sure that none of my programs was responsible for the problem. I booted into the ...
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8 votes
1 answer
45k views

Accessing macOS Recovery Mode without Internet access?

When starting my MacBook in recovery mode with Command + s, it prompts me to Choose Network.... The process that takes place immediately after entering my Wi-Fi password can take several minutes and ...
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8 votes
2 answers
24k views

Could not create a Preboot Volume for APFS install

So I have this issue when trying to reinstall macOS in the recovery, but when I tried to reinstall "Could not create a preboot volume for APFS install" comes up. I came across this solution which ...
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8 votes
4 answers
19k views

iPhone 7 Plus stuck in recovery mode and can't restore/update even in DFU after downgrading from iOS 11

Here is what has happened. I'm hoping there is still hope in me fixing this since the weekend is here and the earliest I can get a repair appointment is Monday. I've been on the iOS 11 Developer Beta ...
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8 votes
4 answers
165k views

Not seeing my HD in the disk utility

I tried to start up my computer and got a flashing file with a question mark. So I held down the ⌥-key on boot and brought it into recovery-mode. After going through the different options I went to ...
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7 votes
4 answers
8k views

Recovery key set by my "company, school, or institution" on private laptop

I want to enable FileVault encryption but in the dialog I encounter this message: A recovery key has been set by your company, school, or institution. I don't have my laptop set up by a company, ...
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7 votes
4 answers
286k views

How to undelete notes on iPhone "Notes" app?

iPhone has a default "Notes" app which allows us to store notes. Stored notes can be deleted by hitting the "Delete Note" button: How do we recover a note that is accidentally deleted? Is there ...
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7 votes
3 answers
2k views

Why "OS X Utilities" is showing instead of "macOS Utilities" whenever I perform recovery mode

I have a MacBook Pro (retina, 13”, early 2015) running macOS Catalina 10.15.7 and I want to erase or reformat it. I’m performing a factory reset and Command + R is not working to show the recovery ...
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7 votes
1 answer
43k views

Unable to enter Recovery Mode -2006F

I'm using a MacBook Air (11-inch, Mid 2013). I recently reformatted and reinstalled the OS via Internet Recovery, but I suspect something went wrong. Now, when I boot normally, I get the infamous ...
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7 votes
1 answer
17k views

Unable to install an OS on Mac (prohibited sign)

I had an issue with my MacBook Air "Core i5" 1.6 13" (Early 2015) (MacBookAir7,2) and after repeated problems I decided to wipe the computer and give it a clean slate. I downloaded a copy of ...
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  • 171
7 votes
4 answers
7k views

Can't turn on FileVault after restore from Time Machine

I have bought myself a SSD and replaced the internal disk with it. I was running Lion before (latest patch level). I'm using Time Machine to back my laptop up. When I was done replacing my HDD I ...
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  • 173
7 votes
1 answer
5k views

OS volume shows as type 'FFFFFFFF-FFFF-FFFF-FFFF-FFFFFFFF' after attempting to delete some Linux partitions—cannot log in

I was unable to just delete the partitions left by an old Linux Mint installation by pressing the '-' button in disk utility. I looked online and read that I could reformat them to a journaled format ...
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7 votes
1 answer
8k views

Unable to install Snow Leopard from original disks

I own an iMac that was recently updated in error by a family member (I've forgiven them). This was a disaster because some of my hardware and software no longer work! Previously this iMac was running ...
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7 votes
2 answers
61k views

Mac drive not showing up on resetpassword screen

I am trying to reset my admin password using recovery partition. When I type resetpassword in terminal, a window shows up but I don't see my drive in the top box. Is there a way to fix this? btw, I ...
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  • 644
7 votes
3 answers
38k views

FileVault 2 encrypted drive not accepting unlock password in recovery mode

My Mid-2012 Mac Book Air running an up-to-date install of Mountain Lion crashed the other evening (browsing the web, one tab started beach-balling, and refused to be force-quit so I forced a restart). ...
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  • 127
6 votes
4 answers
14k views

Cannot reinstall OS X. Will Apple Store do it on the spot?

I installed Windows on my MacBook Air 2015 and erased the SSD in the process because it's only 128 GB and because I thought it would be easy to create a bootable USB key to reinstall OS X should I ...
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  • 313
6 votes
5 answers
17k views

How to restore a missing Recovery HD partition

I bought a second hand Macbook Pro which came with OSX Lion installed, when I wanted to clean it I found out that it had no Recovery HD partition. I confirmed this through the Disk Utility (enabled ...
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6 votes
2 answers
97k views

Stuck at Apple logo during boot. Cannot enter Safe mode. Cannot use Recovery USB

A little background I wanted to create a Mountain Lion recovery USB because I currently only have a Lion recovery USB. While downloading the installer image from the Mac App store, the computer froze ...
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6 votes
7 answers
16k views

How can I clone my Lion-pre-installed drive to a new smaller hard drive?

I got a new MBP with Lion installed (as detailed here: How can I install an SSD on my new Lion MBP w/out install disks?), and I want to clone the drive (including the Lion install partition) to my new ...
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6 votes
6 answers
30k views

How can I install an SSD on my new Lion MBP w/out install disks?

I just got a new MBP that came with Lion, and they didn't give me any install disks. If I swap in my new SSD, how can I install Lion on the new drive? Update: There is the Mac OS X Utilities that I ...
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6 votes
1 answer
193 views

Securely erasing all data on iPod Classic so that it cannot be recovered

Restoring iPod Classic would not work because it simply erases "offsets" to data. Is there any software dedicated to this? Since iPod Classic has many system files on the root, I'm not able to use any ...
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  • 163
6 votes
0 answers
10k views

Is there a way to clean up possibly invalid disks that only show up on Mac OS Recovery through ‘diskutil list’ in Terminal? Does Recovery use them?

Hopefully that question is clear enough, and hopefully this is just me being silly. When I boot into the Recovery Partition, go into Terminal, and run 'diskutil list', I get quite a few tiny and ...
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5 votes
5 answers
12k views

Mac OSX Recovery Mode Terminal: rm -rf doesn't delete anything

I have a seemingly broken MacBook Air that doesn't boot, but I can get into the recovery console. If I try to reinstall Mac OSX on the main disk (Macintosh HD aka /dev/disk1s2), the installer ...
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  • 151
5 votes
2 answers
748 views

Logging in to main user turns off the mac

I am not a mac user, and honestly, I have no idea how to use one (besides the terminal). So, a friend asked if I could help them out with fixing their computer. She says the last thing she was on, was ...
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