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Questions tagged [malware]

Malware, short for malicious software, is software designed to disrupt computer operation, gather sensitive information, or gain unauthorized access to computer systems.

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1answer
94 views

Mail on Yosemite 10.10.5 Can't stop Mail from downloading attachments

Simply trying to disable Mail from downloading attachments automatically. So I went to Mail > Preferences > Accounts > Advanced tab and turned off the "Automatically download all attachments" option. ...
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1answer
1k views

Should I be worried after clicking on attachment in scam email?

I received the email in the screenshot, which I'm fairly sure is a scam. I clicked on the attachment in the Mail app on my iPhone 6 (iOS 9.2). Note that I didn't unzip the attachment. Should I be ...
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2answers
949 views

WeTransfer email received without ever using the service

I'm am using a MacBook Pro 2012 using El Captain version 10.11.3 I received 5 minutes ago an email from WeTransfer (noreply@wetransfer.com) saying that "Your file has been sent to ***@libero.it. As ...
2
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1answer
128 views

Is it too much paranoia to be suspicious of software that require a separate “Helper App”?

I was out trying to find a good system monitor application and decided to give a shot to Monity, which has gotten several good reviews from respectable journals. What bothers me is that the ...
-3
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1answer
95 views

Do I need to Re-Install El Capitan

I have recently acquired my first Apple product: an iMac running El Capitan. I let a security firm scan my computer and even though nothing has changed I feel compromised. Others have suggested I ...
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1answer
226 views

Start app/command-line tool without internet/network access

Is there anything that can help me launch an app or command-line tool without internet or network access even when I'm connected to the internet? (so that I can use other apps with Internet, and block ...
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4answers
2k views

A security update locked OSX.GenieoDropper.A

I need to launch an app but OSX recognise it as a malware. While launching this app, OSX says "app will damage this computer. You should eject this disk image. It contain OSX.GenieoDropper.A". ...
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1answer
2k views

Need to force close suspicious tab/dialogue box jamming everything

Need to force close suspicious tab without accepting a download from a dialogue box that currently has the whole browser stuck.It wants me to click "OK" to unfreeze things. The screen shot (for those ...
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0answers
3k views

What is AppleCameraAssistant and why is it using so many CPU cycles?

I noticed in top that AppleCameraAssistant is one of the most CPU-intensive processes currently running (well, technically it's sleeping, so it has 0.0% CPU, but it's still near the top of the list ...
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0answers
74 views

How to get rid of the malware which creates folders

Recently I encountered some weird folders in the names of my files (including extension) which prevents some files being called. e.g. a file named index.html has been moved to a folder named index....
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1answer
112 views

Performance problems, possibly malware?

I have concerns about malware or something significantly affecting the performance of my iMac. As you can see from the screen shot below I have updated to OS X Yosemite Version 10.10.5, but I did ...
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1answer
68 views

Unknown wifi connection in my Connection dropdown menu

My problem is that I have this strange wifi connection name as shown in the attached image below among my wifi connections. Each time the name is different which is always a randomly generated ...
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2answers
9k views

How can I reinstall OS X without a valid App Store connection?

I have a Mid 2009 MacBook Pro that was used by a "less than responsible" user. As such, it seems to have become infected with malware that rewrites all SSL certificates. These certificates cannot be ...
4
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2answers
4k views

What is AppSC extremely slowing down my MacBook Pro?

I noticed that my OS X very frequently runs extremely slow and everything lags. I opened up Activity Monitor and I saw that something called AppSC is using up to 95% of the memory. It makes my ...
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1answer
5k views

What is coupond?

I restarted my Mac, running El Capitan, and got a pop up asking whether I wanted to allow "coupond" to accept incoming network connections. I said no. I rebooted and got the message again. I have no ...
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1answer
197 views

Advice on securely removing malware

I'm helping out a friend who thinks they may have malware on their machine. I don't know what kind or to what extent, so I don't want to boot into the system. My question is: Is there a good boot ...
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1answer
385 views

“Remote Desktop Client” updated, but NOT installed

I just purchased a used iMac yesterday. Today, the app store updated "Apple Remote Desktop Client". I can not find an app called that in my app folder. Could it be hidden? Could this be used to 'spy' ...
2
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1answer
153 views

Concerned I may have accidentally dropped malware (or something) onto my system

First time poster in this part of Stack Exchange - apologies I have posted in the wrong section. In short I have an iMac running 10.8. Most of the time I quite happily get about my business but about ...
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1answer
2k views

impact and removal of XcodeGhost

Unfortunately, I installed some of the apps mentioned on this list, and confirmed that the versions I have are still compromised by XcodeGhost: http://researchcenter.paloaltonetworks.com/2015/09/...
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5answers
52k views

Yahoo is taking over my Google search from my Safari on my Mac

In Safari Preferences, Google is my Default Search Engine; New Windows and New Tabs are set to Homepage. However, recently whenever I Google something, I click on my choice and I end up on Yahoo ...
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1answer
506 views

why Chrome pop up from gocomputerhelp247.com/system-alert

Why did I suddenly get a message with a Chrome icon to call a phone number immediately because I was under attack? The address was gocomputerhelp247.com/system-alert. It told me under no circumstances ...
4
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1answer
674 views

How to recover files from the home directory that malware removed on OS X 10.10.5 Yosemite?

Two days ago, somehow, my Mac running OS X Yosemite 10.10.5 got infected by malware and it deleted almost all my files from my home directory. I have no idea how it happened (it wasn't because clicked ...
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2answers
103 views

iPad 2 company installed monitoring malware

A company I used to work for installed tracking malware on my iPad 2. It monitors my emails, Facebook, changes my passwords, etc. I did a complete reset at an Apple Store, it is still there. The Apple ...
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1answer
69 views

Removing MySearchDial malware

My brother decided to install uTorrent on my iMac. In doing so, he accepted the installation of MySearchDial, a browser hijacker. I now have no idea how to remove it. Adding a new tab in Chrome will ...
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1answer
50 views

OS X: Spontaneous Application Appearance

A friend of mine asked me to inspect her computer a while ago as she suspected that she may have some virus trouble. In part of my initial check of her computer (MacBook Pro OS X, probably Mavericks) ...
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2answers
3k views

Can I unload com.apple.mrt via launchd or otherwise remedy these errors?

I just realized that the job com.apple.mrt crashes every 10 seconds on my Mac. What exactly is the aim of com.apple.mrt? Apparently it should be a "Malware Removal Tool". Can I remove it from launchd ...
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1answer
312 views

Possible keylogger? How to remove?

I'm tailing var/log/sys.log and I keep getting this message: Jul 13 23:43:52 mac[redacted lol] syslogagent[19960]: Authentication String htt[space added]p://logsviewer.com/membermac/livedesk/...
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1answer
101 views

iPhone 4 screen lock through unsolicited ad

On my iPhone 4 A1332 I had a pop-up this morning from daily-offers-online.com which I could not remove. I had no access to Safari until I clicked on the pop-up's OK button (which I did by accident). ...
2
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2answers
246 views

My iMac will not allow me to log onto my desktop

I got a viruses alert when using my Mac and sadly I reacted ASAP. I gave control to a remote technican via log-me-in and I went through the steps that where asked. After I got off the phone with the ...
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1answer
392 views

Is this iPhone alert Trojan/Malware? [duplicate]

Once in a while I get this bizarre behavior on my iPhone 5's screen with iOS 8.3.1. (The button says 'Approve' - in Hebrew). I can't say if its SMS/MMS or something else. But it feels like Malware. ...
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1answer
85 views

Opening suspicious files

How can I deal/inspect a suspicious file on my mac short of installing and creating a full blown virtual machine instance? On windows when I want to open a suspicious file I use the sandboxing app ...
2
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0answers
726 views

Is this a new virus or adware/malware signature? How do I resolve this?

Since the last 12 hours or so, I've been facing a virus that's somewhat peculiar. When I open websites, and click any link on those websites, I get a new pop-up tab that opens a link from ad.adsmatte....
3
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2answers
12k views

Eliminate com.adobe.ARMDC.Communicator.plist malware

Running an Early '09 iMac with Mavericks. Earlier this month I began to see a pop up referencing a 'malware cleaner'. Below is a copy of items dated May 4th in the Launch Agents and Launch Daemons ...
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1answer
3k views

Confusion in understanding data fork, resource fork and the MachO file format when viewed all together

Note: I am a newbie to the OS X world. So please take it easy if I ask something noobish. According to what I have read/understood: MachO's file layout consists of a header, load commands and data ...
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1answer
528 views

IPad and IPhone - backing up “corrupted” file - spyware on IPad

My IPad Backup failed because the back up is corrupt. Deleting the back up using iTunes or Windows File Explorer and repeating did not work. During Backup to my PC I got multiple popups from ESET ...
2
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1answer
73 views

Is this a virus?

I have been getting this ad popup for the last few months(green banner on the left). It happens on some web sites but not all. Is this a malware infection on my Mac or the web host being compromised ...
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1answer
512 views

Does my MacBook have malware? Frozen screen and Automatic Clock Reset on Macbook Pro

I like to download books and games on the internet and so my MacBook Pro had acquired some malware. I did not know this, but eventually I installed Avast. It detected that I had acquired a couple of ...
5
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3answers
7k views

How reliable and trustworthy are the Objective-See Security tools (KnockKnock (UI), Dynamic Hijack Scanner and BlockBlock)?

DHS found an issue Is this a false positive? Anybody else with the same message? I installed BlockBlock. What do you think about it? Do you trust those Security tools? BlockBlock (beta) ...
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1answer
869 views

How do I detect malware and remove it from iPad?

I was an idiot, clicked on a zip file from a scam (notice to appearing court). How do I know if the malware did in fact get installed and if it did, how do I get rid of it?
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1answer
1k views

How did “Hazel” get on my computer?

I just noticed a thing called "Hazel" has appeared in my System Preferences. I've no idea what it is or how it got there. When I googled hazel mac, it looks like it's a popular app with glowing ...
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0answers
42 views

I can't find the adware to remove it [duplicate]

I have some pretty invasive adware going on right now. It is in both Safari and Chrome, so I don't believe it is an extension (I have also looked through all extensions). I have also tried searching ...
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2answers
142 views

Does my Air have malware if windows pop up when I click on any link?

Every time I click to open a link, other windows start opening. They all want to sell me Detox your Mac or have warnings about how my Mac is at risk or infected. How can I check for malware?
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1answer
3k views

How can I get rid of MacKeeper Helper on my mac's activity monitor

I have tried to quit, force quit and so many more things in Terminal and all over the place but it's still there.
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0answers
144 views

Have there ever been malicious MacPorts portfiles?

Is there a reason to use caution when installing packages from Macports? I'm still new to *nix land, more a result of projects like Ubuntu making things like installing programs easy. I always felt ...
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2answers
146 views

How can I guard myself from Wirelurker?

Just saw an article about the vicious malware that is Wirelurker. In short, Wirelurker can attack even non-jailbroken iOS devices, and has great potential to turn these wonderful iOS devices into dumb ...
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1answer
449 views

Google Chrome empty Finder window

Today without (yet) no evident change in my working Mac running Mountain Lion (10.8.5) I saw at least 10 times an empty window pop up on top of my working environnment.. At each of these events, I ...
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1answer
469 views

uninstalling adware bundled with adobe reader etc

My wife recently needed to install Adobe Reader for some of her work (apparently there is some kind of interactive functionality that Preview doesn't support) and in the process managed to install ...
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1answer
272 views

I downloaded malware called extended icons from skype - removal?

I got this as a skype message: "Your skype does not support extended icons. Please download the extension here: " (skypemoticonscomplete dot com) And then went to the url and downloaded/installed......
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1answer
46 views

I have this screen bug that comes and goes, is there any way to fix it?

It is sort of like a static wave that goes across my screen for a second then goes away. It is rather annoying it comes once every 5 minutes i'd say. 2010 macbook pro 15" 4gb-ram NVIDIA GeForce GT ...
2
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3answers
2k views

Adware removal?

I wanted to watch a show on couchtuner.eu (a friend recommended, I hadn't used the website before). I carelessly followed some Java link to update, and…now I have ads everywhere, pop-ups, etc. Ads ...