Questions tagged [mac-appstore]

The Mac App Store is a digital distribution platform for OS X applications developed by Apple.

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80
votes
7answers
96k views

OS X Yosemite Xcode update stuck on 'Waiting'

I recently downloaded Yosemite, and I'm trying to update my Xcode. I hit 'Update' in the App Store, and but it's been stuck at 'Waiting' for the past 30 minutes. What can I do to fix this?
77
votes
13answers
124k views

How do I turn off App Store notifications in Mountain Lion

The App Store on Mountain Lion pushes update notifications through Notification Center. Unfortunately, this also happens for users that are not system administrators (and so cannot run the App Store). ...
65
votes
23answers
91k views

Xcode failed to download. Use the Purchases page to try again

Xcode is showing in the Mac App Store, ready to be updated. Clicking update results in an error: Xcode failed to download. Use the Purchases page to try again. Steps taken that didn't help: ...
58
votes
8answers
203k views

How to remove an app stuck in “waiting” mode from the Mac App Store?

I've got 2 applications that I installed via the Mac App Store that are still in the "waiting" mode. How do I get these applications to finish installing? Or how do I remove them and try again? By "...
55
votes
2answers
103k views

El Capitan: Appstore says “downloaded” and “there's been an error” (stuck)

In order to download El Capitan, I clicked the "download" button in the highlighted banner of the Appstore. The "busy" wheel began to spin in the upper left, and I thought to give it some time. After ...
49
votes
3answers
34k views

Why do downloads (storedownloadd) from the Mac App Store consume so much CPU?

I have noticed this often with large downloads such as Xcode updates and OS X updates and that sort of thing. Basically we see this for however much time it takes for the download to proceed: ...
41
votes
10answers
65k views

Mac App Store opens to blank screen; cannot switch between menu options

Today I tried opening the App Store to update some software, but when it opens I am left with a blank screen: Also, when I click on the menu items in the top bar, multiple items will highlight in ...
40
votes
4answers
16k views

Mac App Store shows update count but section is collapsed/empty [duplicate]

My updates badge shows 6 (also in the  menu), but the section in the updates tab seems to be collapsed (top separator line is thicker, like two lines) and not showing the available apps. I'm ...
40
votes
5answers
15k views

Is it possible to have GPL software in the Mac App Store?

Can you have GPL software in Mac App Store? I know this is not possible in the iPhone App Store, but is it the same situation in Mac App Store? NOTE: None of the answers below should be considered ...
38
votes
6answers
74k views

Damaged and can't be open app error message

I bought the iBoostUp app when I was using Lion, and one day it suddenly stopped working, I uninstalled it, and yesterday I got Mountain Lion hoping that it would get magically fixed, but it didn't. ...
38
votes
6answers
88k views

Can I install apps bought on the Mac App Store on multiple computers?

If I buy an app on through the Mac App Store, can I install it on both of my Macs? I use the same iTunes account on both of them.
36
votes
2answers
78k views

El Captain update download doesn't continue after restarting the Mac

I started to download the El Capitan upgrade, but then I shut down my computer. The day after I wanted to continue the download but in App Store it shows "Waiting..." and doesn't do anything. Also ...
35
votes
3answers
48k views

Can't update Xcode

I am aware there are more questions with the same title, but I couldn't find any other post with this specific case. I have Xcode 7.0 and I want to update to the last version (7.3). But it doesn't ...
34
votes
6answers
65k views

Being asked to log into a different account on Mac App Store?

Just recently I'm being asked by the Mac App Store to log into a different account to update my apps. I've never had a second Apple ID and this computer has always belonged to me, meaning there's ...
34
votes
8answers
25k views

How can I reinstall an application that the Mac App Store thinks is installed already?

I'm the developer of an application that is currently on the Mac App Store. I'm trying to download my own application so that I can test out the binary that is on the store. (As opposed to running it ...
28
votes
4answers
10k views

Can Mac App Store installs & upgrades be automated?

How can I script installing or upgrading apps from the Mac App Store? I'd prefer command line tools, but AppleScript or some other API would suffice. Relevant puzzle pieces: installer: note ...
27
votes
7answers
5k views

Ghost Updates on Mac

My dock tells me I have 8 available updates: I also got the notification asking to install updates. However, when I open App Store, I only see recently installed updates (with no updates to apps or ...
27
votes
6answers
97k views

Change Appstore user from MacBook?

I bought a used MacBook Pro, and I need to update some software. When I click the 'update all' button to proceed, it asks for the App Store password of the old user's account: How do I remove the ...
26
votes
3answers
7k views

macOS Sierra doesn't appear in my Purchased list within the Mac App Store

Typically, when users download and/or upgrade to a new version or macOS (previously Mac OS X), via the Mac App Store, that version of the installer appears in the Purchased tab of the App Store app. ...
26
votes
8answers
166k views

Download El Capitan Installer now that Sierra is out [duplicate]

I have recently been having issues with my mac and want to do a clean install. I still have Yosemite and thought it’s a good time to upgrade the OS. However, I am wary of jumping directly to Sierra ...
25
votes
1answer
15k views

How do I find out what entitlements an app has?

Sandboxed apps have to declare their entitlements. Of course, that doesn't do me any good if I can't tell what entitlements it declares. A text editor that has entitlements for Core Location, ...
24
votes
10answers
35k views

Re-downloading apps purchased in a different country?

I lived in Canada for several years, but now I live in Norway (again). In Canada, I have purchased many apps on both the iOS and Mac OS X app stores. Some of these apps I have uninstalled over the ...
24
votes
2answers
55k views

App Store: “To update this app, you need to accept it on the Account page”

I'm trying to update Keynote in the Mac App Store and I get this message: Unable to update “Keynote” To update this app, you need to accept it on the Account page in the App Store. I get the ...
24
votes
3answers
15k views

Is there any way to get a generic (country-unrelated) iTunes link?

When copying links to stuff in iTunes or Mac App Store, I always get a countrycode-specific link. Is there any way to get a generic one? If not, will those links resolve to national-specific iTunes ...
23
votes
2answers
27k views

Can I install or update Mac App Store apps through a command line using terminal? [duplicate]

Is there an official way provided by Apple or a workaround so that I can install or update Mac App Store apps through Terminal?
21
votes
7answers
88k views

Paused & want to delete partially downloaded Yosemite

I was installing Yosemite Beta, however, I paused the download as I have not backup my Mac. Does anyone know how I can delete the paused download of it? It's driving me nuts! I can't just press "...
21
votes
4answers
92k views

How can I see all apps in 'Essentials' in Mac and iTunes app stores?

A quick question: While navigating the Mac and iOS appstores, I often see some apps marked with a grey rectangular box with rounded edges called 'Essentials', which appears just below the rating of ...
20
votes
3answers
38k views

What Apple ID should I use for my work computer?

I have a Mac for my work computer (that is company property). Should I use my personal Apple ID, create an Apple ID with my work email, or ask for a corporate wide Apple ID (if that's possible). I'...
19
votes
6answers
49k views

Xcode update would not work, and now won't leave the App Store update queue

Hello I am trying to remove this update. It was not working and I ended up downloading the Xcode update directly from apple.developer, it gave me no problem. This has been my spring cleaning project ...
19
votes
1answer
484k views

“Verification Required” when installing free apps?

When I tried to install a free app, AppStore says: Verification Required Before you can make purchases, you must tap Continue to sign in, then verify your payment info. I never had this ...
18
votes
3answers
10k views

How do I find out the status of a large download from the Mac App Store?

I just started downloading OS X Lion, and it's 3.49 GB. This is the extent of the user interface for the download process: Is there a place to see the download progress? Can I pause and/or resume ...
18
votes
9answers
67k views

Mac App Store update stuck (Installing - Calculating…)

I opened GarageBand for the first time, to find that most of the loops required me to download the Apple Loops from Software Update. I agreed to this. The App Store opened and gave me the option to ...
18
votes
4answers
24k views

How to re-download Lion from Mountain Lion

I'm currently running Mountain Lion, but I'd like to redownload Lion (to create a bootable install drive). However, when I click the download button in the App Store, I receive a message telling me my ...
18
votes
3answers
6k views

How to update App Store application from command line?

I would like to force an update of App Store applications from the command line. How can I do this?
18
votes
6answers
10k views

How can I opt out of updates for one app when using the App Store?

I have an app that has been radically changed (Skitch) and I'd prefer to not see any of the updates that the developer has made available to that app on the App Store. I'm lazy and like to use the "...
18
votes
2answers
60k views

How do I remove the previous App Store user from my computer?

Someone else at the office was attempting to help me setup the laptop before I started, so now my MBP has their credentials for some apps. I can uninstall and reinstall the app, if that's all it takes,...
17
votes
5answers
45k views

Can I cancel a download of a Mac Store app?

I just got a really large Mac App Store app, (2GB), but Im having some trouble with my diskspace... Is there a way to completeley cancel the download of the app? I mean not just pause it but cancel ...
17
votes
3answers
56k views

How to download macOS High Sierra from the Mojave App Store?

I use the beta of macOS Mojave and I want to download High Sierra for another install. I don't find it in the new App Store, maybe because the update of the OS is now in the System Preferences. I ...
17
votes
2answers
10k views

How to uninstall a program through the App Store?

I want to uninstall some recently installed software which I installed using the Mac App Store. Is is possible to uninstall those programs from inside the App Store?
17
votes
4answers
16k views

Is it safe to remove the “Install Xcode” application after installation?

Is it safe to remove the Xcode 4 installation program from my Applications folder after I installed Xcode? If there is a free update, will I still get it, or do I have to buy it again? The installer ...
16
votes
3answers
34k views

How can I force an app to redownload from Mac App Store?

I have purchased an app which didn't download successfully. I deleted the installer and tried to install it again from the Mac AppStore but the download button says "Installed". I also still have the ...
16
votes
2answers
2k views

Why does OS X want me to “upgrade” from El Capitan to Yosemite Beta 4?

This is just silly: If I try accepting (no, I wouldn't go through with it), it just says that the update is unavailable. So why does it ask me to downgrade, and how do I get rid of this?
16
votes
2answers
10k views

Downgrade a Mac App Store app?

Is it possible to downgrade a Mac App Store app? One of my apps has an update showing today, and I want to know if it's a one-way street. For example, if I make a copy of the app before upgrading, ...
16
votes
4answers
4k views

Error message com.apple.Safari.History was closed unexpectedly

Since updating to Max OS 10.11.6 this morning I've seen this message several times. It's a bit weird as I never use Safari. I suspect it might be something to do with the AppStore trying to update. ...
15
votes
5answers
39k views

Where can i find and clean up partially downloaded content?

Say your download of 17gb application is interrupted and can't continue since you are out of space. Knowing the application name, where can you look to find parts of what has already been downloaded ...
15
votes
4answers
20k views

How can I pause the download on Mac App Store and then resume it later?

I am downloading macOS Sierra from Mac App Store. But I have electricity problem here. Due to which my iMac will lose power after 2 hours. Now I want to pause the downloading so that I can resume the ...
14
votes
1answer
10k views

Is there a more-accurate indicator of an app download's progress than what appears in Launchpad?

While downloading an application from the Mac App Store, you are presented with a progress indicator in Launchpad, like so: For a large install (like Xcode, as shown) this doesn't provide a terribly ...
14
votes
3answers
14k views

How to grant a Mac app permission to read the whole filesystem

I bought this app called Xee from the Mac app store. It can open files perfectly fine but when I try to browse through a folder from within the Xee app, it has to request permission. (See the ...
14
votes
1answer
1k views

Privacy: what personal data does Apple share with an app developer, when I buy an app?

What personal data is shared with an app developer when I buy an app? I am interested in Mac App Store and also iOS App Store. Do they see my real name, or location, or something different? I found, ...
14
votes
3answers
87k views

How to tell what program is launching softwareupdated?

My Macbook was running really slow after opening it up and so I opened Activity Monitor and saw one process called softwareupdated that was not responding. It didn't say it was using any CPU but my ...