Questions tagged [mac-appstore]

The Mac App Store is a digital distribution platform for OS X applications developed by Apple.

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4
votes
2answers
457 views

Is there a “permalink” for Sierra at the App Store?

Upgrading, but I'd rather stick with Sierra until MacPorts is ready for High Sierra. In the App Store purchased tab, I see OS X Mavericks and the rest of the set, but I never installed Sierra. If I ...
2
votes
2answers
14k views

How can I get the original Sierra installer now that High Sierra is out?

It seems that Apple deleted the Mac OS Sierra installer from the app store search and purchased pages. How can I get it now, in case my update to High Sierra goes wrong? EDIT : As asked in the ...
3
votes
1answer
1k views

OS X 10.6.8 App Store “Get” Button Does Nothing

I am trying update to El Capitan using the App Store. I am logged in and my Mac meets the requirements, but when I click "Get" nothing happens. Just goes dark blue and nothing else after that. What ...
3
votes
2answers
12k views

Can't download High Sierra from the Mac App Store

When I click "Download" in the High Sierra page in Mac App Store, the button turns into a gray "Downloading" button and might even show an estimated download time but after a while it turns into a ...
1
vote
1answer
86 views

Would App store accept a program that bundles a Python interpreter?

I have developed a Python IDE for beginners, which bundles Python 3.6 and a recent (ie. not-too-buggy) Tcl/Tk (neither is available in macOS by default) At the moment the users install it from a dmg ...
0
votes
1answer
378 views

Why Mac App Store shows open button below the macOS sierra installer icon in the product page?

Before when I had macOS sierra installed on my mac and when I used to open macOS sierra in the MacApp store there used to be an option to reinstall/download the installer but now I am seeing an open ...
3
votes
2answers
1k views

El Capitan download for Mac Pro - App store “system is too new”

I have a Mac Pro 3,1, which came without a hard drive. Now I want to install macOS El Capitan on a new SSD in this machine. I started creating a USB-Stick with El Capitan on it. I used this link: ...
2
votes
1answer
316 views

App Store not allowing me to upgrade to Sierra

I'm trying to upgrade from El Capitan 10.11.6 to the latest version of Sierra 10.12.x. I'm following this tutorial which recommends getting Sierra through the App Store. However when I open the App ...
1
vote
1answer
339 views

Mac keychain is reset everyday

Every time I restart my Mac, my Keychain option in iCloud is unticked, my mail passwords are forgotten and my wallpaper goes into default. Everyday, I fix it by checking the keychain and changing my ...
1
vote
1answer
107 views

Delete incompatible ScreenFlow version from MacOS Sierra

I logged into my iCloud account from a fresh install of macOS Sierra. I had a very old version of ScreenFlow (from 2011) under Purchases in the App Store. Installing it worked. When I try to open it (...
2
votes
1answer
59 views

Can I install Mac OS from another account?

I have two new Mac minis, which have Sierra installed. I need to install Yosemite and El Capitan on them. However, there is no old versions of the OS in the App Store. Can I download old OS from some ...
3
votes
1answer
18k views

Get Numbers & Pages et al. on macOS 10.11 El Capitan

I have some old macs which cannot update to OSX 10.12, however this is the minimum requirement for installing those applications from the app store. Please could someone advise how to get an older, ...
3
votes
2answers
652 views

Proper way to reassign installed macOS to another Apple ID?

I have a MacBook Pro (2009) which has seen it all from 10.5 and up to now where it is running 10.11 on an SSD drive. I want to give this machine to my son, who has his own Apple ID. macOS is ...
3
votes
1answer
34 views

Accessing App Store using USB wireless card instead of AirPort

I'm having trouble accessing my App Store account on my MacBook Air. First of all, my AirPort chip was broken, so I bought a USB wireless card. Then my App Store account stopped working. My question ...
2
votes
1answer
760 views

Can't Access Previous Purchases under Family Sharing

I recently switched to Family Sharing. Previously, we all had our separate iCloud accounts for contact syncing, calendaring, reminders, etc. and shared a single account for out store purchases. Now ...
1
vote
1answer
464 views

How to switch the Apple ID when update the mac's softs?

When I update the softs of my Mac, there only can use the previous AppleID, but I want to switch other Apple ID, how can I do that? I can not click the Apple ID textfield.
2
votes
1answer
30 views

Conflicting info about installed macOS version in App store

Machine has version 10.9.5 installed but the app store thinks that version 10.12.6 is installed. How do I update to the latest version?
1
vote
2answers
137 views

Trusted apps from the App Store [closed]

Im curious why Apple support recommended that I download Malwarebytes Anti-Malware, an app that is not available for download from the App Store. That seems strange to me. Why is that app not on the ...
4
votes
1answer
313 views

What is the need of the Facetime app in the MAS?

Looking through the Mac App Store I stumbled across a result that really confused me. There I saw the FaceTime App made by Apple. It costs £0.99, with minimum requirements of OS X 10.6.8. I was ...
2
votes
1answer
3k views

How to download macOS Sierra again from the App Store?

I need to download the macOS Sierra installer again (latest version, 10.12.6) as my latest installer seems to be corrupted. But going into the Purchased tab in the App Store does not show Download (...
2
votes
0answers
211 views

Unable to login to AppStore on Mac Mini

When I login to AppStore on Mac Mini, I get the message to review account followed by an error message When I see the details in https://appleid.apple.com/account/manage, I get the below message. ...
1
vote
1answer
438 views

I can't download macOS Sierra

I do not have "Install macOS Sierra.app" anywhere on my computer yet when I open the app store the button on macOS Sierra reads "open" instead of download. After I click open, nothing happens. I ...
2
votes
1answer
4k views

Can't load data from the Apple Software Update server

I can't seem to access software updates on my Mac. When I go to 'App Store' on my Mac and check the Updates tab, it spins for a long time, then a dialog box pops up saying An error has occurred ...
14
votes
1answer
1k views

Privacy: what personal data does Apple share with an app developer, when I buy an app?

What personal data is shared with an app developer when I buy an app? I am interested in Mac App Store and also iOS App Store. Do they see my real name, or location, or something different? I found, ...
26
votes
3answers
7k views

macOS Sierra doesn't appear in my Purchased list within the Mac App Store

Typically, when users download and/or upgrade to a new version or macOS (previously Mac OS X), via the Mac App Store, that version of the installer appears in the Purchased tab of the App Store app. ...
1
vote
1answer
2k views

Failed to download. Use the purchases page to try again

I'm having trouble downloading Asset Catalog Creator from the Mac App Store. I just purchased the app and it's failing to download. I don't know if they problem is unique to this particular app or ...
10
votes
6answers
49k views

How can I download macOS High Sierra's full installation file?

I've installed the macOS Developer Beta Access Utility (.pkg file) from Apple Developer's official website. Upon completing installation, it opens the Mac App Store to the macOS High Sierra ...
9
votes
2answers
2k views

Cannot open or update iPhoto

I bought a used Macbook Pro running macOS Sierra. It came after the previous owners reset it and installed the iLife pack (iPhoto, iMovie and GarageBand). I couldn't use those apps since it came with ...
3
votes
1answer
1k views

Size of Xcode app seems too big at over 12GB? Is this correct?

Xcode in App Store listed at 4.51GB. The same version of Xcode on my iMac is over 12GB. I understand the value may be different on the App Store but this seems like a huge difference. Is this 12 GB ...
2
votes
2answers
94 views

How can install an app I purchased on the App Store which is no longer on the app store?

I bought an app called Palua on the App Store a few years ago. Now I have a new personal Mac and I believe the app is no longer on the store. I know that it works on the latest version of macOS since ...
1
vote
1answer
4k views

Cannot download macOS Sierra from App Store

I want to download macOS Sierra from the App Store to create a bootable USB stick (according to Apples web page). However, the App Store tells me that I have installed it and only shows me an "open" ...
1
vote
1answer
519 views

‘The application “AppDownloadLauncher” is not open anymore’ when attempting to open Xcode

I have just downloaded Xcode off the App Store and now when I try to open it I get this error: The application "AppDownloadLauncher" is not open anymore. What does this mean and how do I open ...
1
vote
1answer
151 views

No longer update apps or use safari

I recently migrated my macbook 12" to a macbook pro (touchbar). I used the migration assistant to transfer a backup from the old mac to the new one. At first all was successful apart from a slight ...
0
votes
1answer
935 views

Apple ID not working in App Store

I've suspected this for a while, but have proven it for myself by keeping an accurate track of my Apple ID and Password, having written them down + kept a log on another system. I went to the App ...
1
vote
2answers
596 views

Remove list of recently updated apps in Mac App Store

How would you remove the list of recently updated applications in the Mac App Store? (the part selected in red in the screenshot)
1
vote
0answers
30 views

How to manage software that isn't in the App Store?

I'm a Linux sysadmin. I naturally try to apply Linux-y solutions to Mac problems. One problem I'm currently having is managing software on end-user laptops at scale, when the software I want to add is ...
0
votes
1answer
43 views

Limit automatic updates to software and applications only, but not OSX

I manage several Macs, and from a security point of view i would like to make sure they where always up to date with the latest patches for their version of OSX. I understand there is an inbuilt tool ...
1
vote
1answer
33 views

I can't upgrade my OS until I change my icloud drives settings

I have an Apple 2011 laptop. I haven't done any recent updates and nor have I downloaded anything either. My computer needs to upgrade to the next OS but it is saying that a change has to be made to ...
0
votes
2answers
7k views

Can not download el Capitan

I have an older Mac computer. Apple tells me it will run OS thru El Capitan. It is currently running snow leopard 10.6.8. When I open "http://iTunes.apple.com/app/os-x-el-capitan/id1147835433?mt=...
3
votes
1answer
433 views

Purchasing Affinity designer on mac

If I purchase Affinity Designer on my iMac will I be able to use the app on my MacBook as well? I'd like to know if it works on one device or on any device that my iCloud account is signed into.
2
votes
1answer
86 views

Apple Software Update behind Websense

I'm trying to keep Mac OS X updated behind an ancient Websense (pre-Cisco websense.com) and corporate IT won't play along. To anything other than Windows, Websense appears as a man-in-the-middle. So, ...
4
votes
1answer
84 views

How can I neglect a update in App Store?

How can I neglect a update in App Store since it's annoying?
4
votes
1answer
229 views

How do I stop a macOS download?

I was on the App Store, and accidentally started downloading macOS Sierra. I have no desire to download this, so I want to cancel the download, but I can't figure out how. From what I have searched, ...
10
votes
5answers
764 views

Is it possible to create a text list of all my apps on the (Mac) App Store?

Since I can't copy the list of my 'Purchased' Apps on Apple's App Store, I'm wondering if there's any other way to do this. I have little computer savvy, so if there's a solution it'd have to be step-...
7
votes
2answers
426 views

How do I get iWork / iMovie / Garage Band free of charge?

Everything that I have read says that iWorks/ iMovie etc should be free for Mac users after 1 September 2013. I already bought Pages but want Numbers and iMovie. My MacBook Pro with retina is early ...
1
vote
1answer
2k views

Installing Xcode from App Store doesn't seem to work

I'm having a rather odd problem. I've installed Xcode from the App Store three times now. No errors are being presented to me, but after installing Xcode I can press Open (in the App Store) and ...
2
votes
1answer
308 views

App Store download paused due to internet disconnection

I tried to download Xcode from the Mac app store and the internet connection stopped at some point. It has downloaded more that 3 GB out of 4.53 GB. Now that I got my internet connection back, but the ...
1
vote
2answers
162 views

Pages cost money now? [duplicate]

I had to clear my MacBook air as i had created an account with a password I couldn't remember, and I had an old apple ID linked to it that couldn't be logged out of unless I remembered the laptop ...
2
votes
1answer
147 views

How to change app store user for pre-installed apps on a Mac?

We have two Macs in the family, one registered to me, the other to the wife. Whenever I tend to updating both machines, I have to call in the wife, to let her enter her AppStore password for the iLife ...
0
votes
1answer
699 views

Mac App Store shows pending update for update that was done

I'm asking this question here because I am looking outside the box for some solution. I do some back-end things for Macs at our company, and usually answer helpdesk questions when they get stumped. ...