Questions tagged [mac-appstore]

The Mac App Store is a digital distribution platform for OS X applications developed by Apple.

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26
votes
8answers
166k views

Download El Capitan Installer now that Sierra is out [duplicate]

I have recently been having issues with my mac and want to do a clean install. I still have Yosemite and thought it’s a good time to upgrade the OS. However, I am wary of jumping directly to Sierra ...
26
votes
3answers
7k views

macOS Sierra doesn't appear in my Purchased list within the Mac App Store

Typically, when users download and/or upgrade to a new version or macOS (previously Mac OS X), via the Mac App Store, that version of the installer appears in the Purchased tab of the App Store app. ...
7
votes
2answers
406 views

How do I get iWork / iMovie / Garage Band free of charge?

Everything that I have read says that iWorks/ iMovie etc should be free for Mac users after 1 September 2013. I already bought Pages but want Numbers and iMovie. My MacBook Pro with retina is early ...
36
votes
2answers
78k views

El Captain update download doesn't continue after restarting the Mac

I started to download the El Capitan upgrade, but then I shut down my computer. The day after I wanted to continue the download but in App Store it shows "Waiting..." and doesn't do anything. Also ...
18
votes
6answers
10k views

How can I opt out of updates for one app when using the App Store?

I have an app that has been radically changed (Skitch) and I'd prefer to not see any of the updates that the developer has made available to that app on the App Store. I'm lazy and like to use the "...
34
votes
8answers
25k views

How can I reinstall an application that the Mac App Store thinks is installed already?

I'm the developer of an application that is currently on the Mac App Store. I'm trying to download my own application so that I can test out the binary that is on the store. (As opposed to running it ...
18
votes
4answers
24k views

How to re-download Lion from Mountain Lion

I'm currently running Mountain Lion, but I'd like to redownload Lion (to create a bootable install drive). However, when I click the download button in the App Store, I receive a message telling me my ...
11
votes
2answers
5k views

Many OS X app store apps are listed as “app” is damaged and can't be opened

Without having changed anything, I now get this message when I try to open the app "Breeze" - Other apps fail similarly on other Macs: I tried to get rid of this message by re-installing it from the ...
3
votes
1answer
79k views

How to download OS X El Capitan from the App Store even if never downloaded before macOS Sierra was released or purchased is grayed out

I know that in the past if I've previously downloaded OS X El Capitan from the App Store I could download it again from the Purchased tab in the App Store, however now that macOS Sierra is out I'm not ...
4
votes
6answers
7k views

How do I stop MacAppStore from showing updates for deleted apps?

I've deleted apps that were purchased through the Mac AppStore. I used "CleanApp" to delete the parts left in app support folders. But I still see notifications of updates in the AppStore app. I ...
65
votes
23answers
91k views

Xcode failed to download. Use the Purchases page to try again

Xcode is showing in the Mac App Store, ready to be updated. Clicking update results in an error: Xcode failed to download. Use the Purchases page to try again. Steps taken that didn't help: ...
18
votes
9answers
66k views

Mac App Store update stuck (Installing - Calculating…)

I opened GarageBand for the first time, to find that most of the loops required me to download the Apple Loops from Software Update. I agreed to this. The App Store opened and gave me the option to ...
28
votes
4answers
10k views

Can Mac App Store installs & upgrades be automated?

How can I script installing or upgrading apps from the Mac App Store? I'd prefer command line tools, but AppleScript or some other API would suffice. Relevant puzzle pieces: installer: note ...
10
votes
5answers
2k views

Will I still be able to buy and install Lion after Mountain Lion is released?

I own an Early 2008, white MacBook (MB403LL/A) which still has Snow Leopard, 10.6.8, installed. My understanding is Mountain Lion will not support my MacBook. If this turns out to be true then I ...
55
votes
2answers
103k views

El Capitan: Appstore says “downloaded” and “there's been an error” (stuck)

In order to download El Capitan, I clicked the "download" button in the highlighted banner of the Appstore. The "busy" wheel began to spin in the upper left, and I thought to give it some time. After ...
12
votes
1answer
3k views

App Store forcing me to pay twice for the same app but on different devices

I bought a paid app on my iMac, and a few months later tried to download it on my iPhone but it’s forcing me to pay again for it. I thought the App Store linked purchases on multiple devices?
9
votes
1answer
4k views

Is there a script I can use to download the Mojave installer without being signed in to the App Store?

Is there a way to script and download the Mojave installer without signing in to the App Store? Something other than opening or clicking a url that points to the installer on the Mac App Store would ...
15
votes
4answers
20k views

How can I pause the download on Mac App Store and then resume it later?

I am downloading macOS Sierra from Mac App Store. But I have electricity problem here. Due to which my iMac will lose power after 2 hours. Now I want to pause the downloading so that I can resume the ...
6
votes
2answers
12k views

Can I copy (myself) an app purchased through the Mac App Store to another of my licensed computers?

I have some applications purchased through the Mac App Store, and I have two Macs. Presently, if I buy an application on my Mac mini, I just go and launch the App Store on my MacBook Air, and then ...
8
votes
4answers
46k views

Why can't I update iMovie?

I tried to update iMovie and got the following error. Update Unavailable with This Apple ID This update is not available for this Apple ID either because it was bought by a different user or ...
7
votes
2answers
3k views

Is possible modify the App Store purchased listing (delete or hide some/unhide other hidden apps)?

I have an application listed in my bought applications. I prefer to not see or hide some apps I have purchased in the list of purchased apps. Is there a way to do this? Can I reverse this and unhide ...
24
votes
10answers
35k views

Re-downloading apps purchased in a different country?

I lived in Canada for several years, but now I live in Norway (again). In Canada, I have purchased many apps on both the iOS and Mac OS X app stores. Some of these apps I have uninstalled over the ...
40
votes
4answers
16k views

Mac App Store shows update count but section is collapsed/empty [duplicate]

My updates badge shows 6 (also in the  menu), but the section in the updates tab seems to be collapsed (top separator line is thicker, like two lines) and not showing the available apps. I'm ...
27
votes
7answers
5k views

Ghost Updates on Mac

My dock tells me I have 8 available updates: I also got the notification asking to install updates. However, when I open App Store, I only see recently installed updates (with no updates to apps or ...
38
votes
6answers
87k views

Can I install apps bought on the Mac App Store on multiple computers?

If I buy an app on through the Mac App Store, can I install it on both of my Macs? I use the same iTunes account on both of them.
12
votes
1answer
3k views

Does deleting Mac App Store apps in Launchpad delete related files in the Library folders too?

When I delete Mac App Store apps in Launchpad, does it delete related files in the Library folders too? I mean files like preferences, application support files etc.
11
votes
4answers
44k views

App Store asks for old Apple ID when installing updates

I got a MacBook that a colleague of mine had used previously. It runs OS X 10.10.2. I created a new administrator account for myself and turned off the "admin" flag on the old account. I also entered ...
4
votes
1answer
759 views

Does the Lion App Store have a debug menu?

I like using the debug menu on the Snow Leopard App Store app by enabling it with defaults write com.apple.appstore ShowDebugMenu -bool true Does the same toggle work on the Lion version of the app?...
12
votes
1answer
61k views

Why can't I browse the internet with Safari, but Chrome is working?

I can't browse to any website using Safari; yet, Google Chrome and Firefox are working fine. The Mac App Store also reports that it cannot connect. I am running OSX 10.7.2 on a 2011 MacBook Pro.
10
votes
6answers
5k views

Are there any gotchas with using two Apple IDs for one user in the App Store?

To date I have had an Apple ID tied to my personal email address. It uses my personal paypal account for the purchases, and currently it has a credit balance thanks to some Christmas iTunes gift cards....
8
votes
2answers
6k views

Can I update apps that I've already purchased through the Mac App Store?

I've previously purchased several apps (Pixelmator, Rivet, a few others I can't think of now) that are now available in the Mac App Store. Given that apps in the store are not allowed to use their own ...
13
votes
1answer
2k views

Beta Command Line Tools offered as update—why?

Today the App Store is offering me the Command Line Tools for Xcode 10.0 beta 1. I do not recall ever signing up as a beta tester for any Apple software. Why do I get this update and how can I ...
11
votes
9answers
41k views

How to remove deleted app from OS X update list?

I'm using a Macbook Pro mid 2010. I have an deleted app always showing in my update list and it's very annoying. Problem has occurred since Mountain Lion, but has since become quite eye-catching after ...
6
votes
5answers
19k views

Remove application from App Store's Update section

I've got an application in my Updates list which I never installed. It doesn't appear under Purchases nor Hidden Purchases. I can't hide it by right-clicking on it. When I click "Update" it asks me ...
6
votes
4answers
4k views

Mac App Store has become dog slow after 10.6.7 update on latest MacBook Pro

Ever since rolling out the 10.6.7 update on my latest MacBook Pro (15", i7), I have found that Mac App Store has become awfully slow. Starting it alone takes anywhere from two to four minutes for the ...
4
votes
4answers
23k views

Is it still possible to purchase a license for Mac OS X 10.6 Snow Leopard Server from Apple?

Mac OS X Server 10.6 Snow Leopard Server is no longer for sale at the Apple Store website. Mac OS X Server software licenses were sold as a separate full operating system from Apple until 10.7 Lion, ...
12
votes
3answers
8k views

Do I have to repurchase Apple apps through the Mac App Store to get updates there?

Back when Apple announced iLife '11 I bought a copy, but now I see that it's also available on the Mac App Store. If I want to be eligible to use the Mac App Store's built-in update mechanism to ...
3
votes
3answers
1k views

Do I need to have system administrator permissions to install from the Mac App Store?

Where does the Mac App Store install its applications to? Is this a system-wide location, or somewhere inside my Home directory? Is it possible to use the App Store on machines where I am not a System ...
34
votes
6answers
65k views

Being asked to log into a different account on Mac App Store?

Just recently I'm being asked by the Mac App Store to log into a different account to update my apps. I've never had a second Apple ID and this computer has always belonged to me, meaning there's ...
77
votes
13answers
124k views

How do I turn off App Store notifications in Mountain Lion

The App Store on Mountain Lion pushes update notifications through Notification Center. Unfortunately, this also happens for users that are not system administrators (and so cannot run the App Store). ...
12
votes
8answers
101k views

Can't login in Mac App Store or iCloud - login loading forever

After updating to latest developer release for OS X El Capitan, I can't login in Mac App Store or OS X iCloud settings. If I try incorrect password, a message is shown that the password is not correct....
18
votes
3answers
6k views

How to update App Store application from command line?

I would like to force an update of App Store applications from the command line. How can I do this?
14
votes
2answers
42k views

App Store asks me for a password, but won't let me change the Apple ID

I'm taking over someone elses job and am using the computer he was using. In the App Store there are some apps that ask me to enter a password and have an Apple Id already filled in but won't let me ...
12
votes
2answers
103k views

How to get OSX Yosemite outside the Mac App Store

I have the following scenario. At work I run an Ubuntu PC machine with fast connection. At home I have a Mac without any kind of outside connection (offline) My question is how do I get the OSX ...
11
votes
2answers
34k views

Cannot Install or Update Apps in App Store - Error 13

I can currently no longer update or purchase software in the Mac App Store. I have cleared Safari's cookie cache, cleared ~\Library\Caches\com.apple.appstore logged in and out again, but none of ...
27
votes
6answers
97k views

Change Appstore user from MacBook?

I bought a used MacBook Pro, and I need to update some software. When I click the 'update all' button to proceed, it asks for the App Store password of the old user's account: How do I remove the ...
14
votes
4answers
21k views

Can i change the default Mac App Store install folder?

I prefer to have all applications installed per-user, to ~/Applications/ rather than globally. The default location for apps installed from the Mac App Store is the global applications folder located ...
10
votes
5answers
12k views

How to use an existing Apple ID to download free apps from App Store without using Credit Card?

I have an Apple ID which I had registered years back (when I had bought my Ipod Shuffle). I wanted to use the same Apple ID to download apps on my newly purchased MBP - but whenever I try to login ...
10
votes
2answers
12k views

Why are past purchases no longer showing after I change country of my Apple ID?

Recently I've changed the country in my Apple ID account. While everything else is fine there's an issue with my purchases. All Apps that were purchased before the change don't appear in Purchased ...
7
votes
4answers
6k views

Removing uninstalled Command Line Tools from AppStore updates

I have deleted the Xcode Command Line Tools from my machine by essentially removing the folder. However, AppStore still shows updates from the CLI tools, which obviously I don't want. I've been ...