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Questions tagged [mac-appstore]

The Mac App Store is a digital distribution platform for OS X applications developed by Apple.

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29 views

App Store won't install free app

My wife and I arrived in Spain but we're still on the US store. We installed WhatsApp on her iPhone 6 and used it a lot with our workgroup. When the iPhone 6 was damaged, we bought an iPhone 7 and ...
1
vote
1answer
61 views

Problem updating/uninstalling Xcode

So I tried updating Xcode but after the update I still got the same version of it (so there was an update still available). I decided to uninstall it by throwing the app in the trash. The update ...
2
votes
3answers
107 views

How can I completely uninstall Xcode in macOS Mojave 10.14?

After upgrading to macOS Mojave 10.14, Xcode was no longer updating correctly and my build process was reporting that stdlib.h was missing. Thus, I attempted to uninstall it so I could reinstall it ...
2
votes
1answer
50 views

How to solve a catch 22 situation trying to upgrade an old 2009 mac mini to El Capitan with an AppleID created in 2019?

I had the chance to have in my hands an old mac mini from 2009. I turned it on, it works perfectly. Currently it runs Mac OS X 10.6.8. Now, I would like to try to upgrade it to a slightly newer ...
6
votes
2answers
5k views

App Store: “To update this app, you need to accept it on the Account page”

I'm trying to update Keynote in the Mac App Store and I get this message: Unable to update “Keynote” To update this app, you need to accept it on the Account page in the App Store. I get the ...
3
votes
2answers
142 views

Lost between two macOS versions after failed upgrade to macOS Mojave

I have no experience whatsoever with macOS (Linux user). I got an old mid 2012 13" MacBook Pro, which was running OS X Mountain Lion 10.8.5. I tried to upgrade it to macOS Mojave, by launching Mac ...
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0answers
14 views

my App Store is broken for Mac High Sierra 10.13.5 please help [duplicate]

I will click featured or something else and it automatically redirects me to updates it is making me mad someone please help me out thanks I appreciate it
2
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1answer
57 views

my App Store is broken for Mac High Sierra 10.13.5

I will click featured or something else and it automatically redirects me to updates. What sequence of things can I try to unstick this or reset the application so I can browse the features and ...
0
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1answer
15 views

Running an installed app already paid for on an account not logged in

I have an app I paid for on another mac under my Apple ID. Can I log into a different mac with the same Apple ID and install it, then log out with the app still working?
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1answer
32 views

View login history in Macbook app store app

When I opened the app store app on Macbook Pro, it asked me to login in a pop-up box. The strange thing here was: The user ID field was disabled to edit and it had a pre-filled email address which is ...
3
votes
1answer
46 views

“Updates not installed” after updating all applications in app store

after 4 months I turned on my MacBook Air [2015] and first off all I tried install JDK 8 and Eclipse for developing python. after all things done, I notified by app store update notification so I ...
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0answers
26 views

After reinstall macOS 10.13.6, App store not work with updates

Simple. Opened App Store Updated software Stuck. Now my computer not restart. Now the only way to restart my computer is via terminal
4
votes
2answers
6k views

Appstore error 500 (com.apple.commerce.client)

I've just formatted my SSD and reinstalled MacOS Mojave 10.14.3 (18D109). So this is a clean install. The first thing I did was try to install Keynote, Pages and Numbers. The problem is: I cannot ...
1
vote
0answers
96 views

Can't complete sign in process to App Store

When I try to sign in with my Apple ID via the App Store, it seems it is not connecting. I tried to put a different password and it notified me that it was wrong, but with the correct one it only ...
0
votes
0answers
49 views

“Cannot connect to the Store” and unable to sign out

When I open the App Store on my MAC (macOS High Sierra - version 10.13.6), it says "Cannot Connect to the Store, An internet connection is required". My internet connection is fine, I browse through ...
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0answers
21 views

Unable to login on Mac Appstore

MacAppStore When I enter my password and click submit, The dialog box starts loading and then goes away but does not sign me in. This is happening every time I am trying to sign-in. It's a new laptop ...
4
votes
2answers
622 views

Can't install updates from macOS App Store

I'm on a new Mojave install and I can't install updates to Apple suite programs (Garageband, Pages, Numbers, Keynote and iMovie). I've updated macOS and Xcode command line tools successfully from the ...
1
vote
1answer
133 views

Mac Appstore (on Mojave) issues

When I type my email and password and then click the login button, after a few seconds I am returned to the login button and not logged in. Please help ASAP.
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votes
1answer
62 views

Why don't I receive Logic Pro X update notifications in App Store?

I'm signed into App Store and have an installed version of Logic Pro X that I bought with the same Apple ID that I'm signed in with. I no longer receive update notifications via the App Store about ...
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votes
0answers
49 views

Fixing a Mac unable to fetch software updates? Requests to https://swdist.apple.com/* seem to be failing HTTPS cert validation

I've discovered that my Mac can't fetch software updates because the requests to Apple server's are failing. I think it's something related to HTTPS cert validating or cert pinning. I was tipped off ...
0
votes
2answers
55 views

iTunes podcast connect

Has anyone successfully created a podcast on iTunes? I'm in Apple Hell : if I go to Podcast Connect, it lets me log in, then I choose "Podcast" as the type of content I want to create, and that takes ...
0
votes
1answer
24 views

Why can’t I redownload Minecraft when I deleted it

I paid for Minecraft on the App Store. I accidentally deleted it and now I can’t get it back. I signed into all 3 of my accounts but it always says minecraft costs money. How do I fix this?
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0answers
222 views

How do I get the 10.13.6 update to (reboot and) install?

I have macOS 10.13.4 on my Mac. In the App Store, it shows 10.13.6 as an available Software Update. When I click the "Update" button, I get the notification in the top-right corner of my screen: ...
2
votes
1answer
310 views

How do I update iMovie after changing App Store Apple ID and upgrading macOS?

I recently upgraded to Mojave from 10.9. The app store shows an old Apple id as the "owner" of iMovie and I cannot update my version of iMovie without a password I don't know. My old version of ...
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0answers
693 views

Where does Mojave download the Mojave installer?

Similar to this, I would like to understand where Mojave is downloading itself when I download it from the App store. The Application folder doesn't have anything like Install MacOs Mojave or ...
2
votes
1answer
2k views

How to make bootable El Capitan installer in Mojave? [duplicate]

One of my friends who don't have a fast Internet connection asked me if I could install El Capitan (which is the highest version of OS X that his iMac supports) and I said sure. Today I went to App ...
2
votes
1answer
36 views

Give away paid app on App Store for free [duplicate]

I will soon release my macOS and iOS apps on the respective App Store, but before I do this I need to make sure about a few things. Will App Store allow me to upload a paid app but still give me the ...
3
votes
2answers
683 views

Can't install Apple app updates on a new Mac mini

I just got a new Mac mini and I'm trying to update Apple apps as requested, e.g. Pages, Numbers etc. App store asks me to sign in to iCloud which is fine, then gives me 2 messages: Your request is ...
2
votes
3answers
4k views

Mac App Store: Downloads just don't start (Mojave)

I want to download apps in the Mac App Store and the apps won't start to download. As you can see in the pictures below, the spinner starts spinning but nothing gets downloaded, the download simply ...
1
vote
0answers
575 views

Can't sign into iCloud on my Mac and Mac App Store, but have no trouble signing in using browsers

My @icloud.com is used in various browsers and devices. I tried to install updates on Mac App Store but it prompted I have the wrong password. Then I used my phone to reset the password. After ...
2
votes
1answer
2k views

How to logout Apple ID in App Store since MacOS Mojave new look

Since the redesign of the App Store in MacOS Mojave, I can't find the correct place to log out current Apple ID account or switch it. Can anyone tell me how to do that?
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2answers
49 views

Unable to re-purchase an app after reporting and getting refunded by Apple

How do you buy an app on the Mac App Store that you purchased but asked for a refund from Apple? I purchased an app that I reported and got refunded for due to an issue, but the developer eventually ...
5
votes
2answers
4k views

How can I remove the Mojave download without installing it?

I accidentally clicked the upgrade message, thinking I was upgrading something else, which downloaded Mojave. I was then presented with a window to install Mojave. I don't want to install Mojave. ...
3
votes
0answers
395 views

How do I install macOS 10.11 El Capitan on a Mac mini (Late 2012)

I have an older Mac mini (mid 2011) which runs macOS 10.11, 10.12 and 10.13. It did not allow me to install macOS 10.14, so I had to order another (used) Mac mini (late 2012) that now runs macOS 10.13 ...
2
votes
0answers
486 views

Why can't I download apps on my MacBook Air?

I recently got a MacBook Air and every time I try to download an app from the Mac App Store, a message box appears saying: We could not complete your purchase. (null) can't be installed on "Macintosh ...
1
vote
1answer
384 views

Cannot update built-in apps on a brand new macbook

I received a brand new macbook pro a few days ago. I have logged in to the app store with my own Apple ID but I am unable to update the built-in applications: Pages, Numbers, Keynote etc. The error ...
3
votes
1answer
109 views

How to do a clean installation of a software in Mac

I bought a software as a dmg file. It came with a license which was expired on 31st October 2018 So, I bought a newer version of that of that software with a license for the next 12 months. When I ...
3
votes
1answer
5k views

macOS Mojave (10.14) - how to get a full installer without using the macOS Mojave Patcher Tool [duplicate]

I just want to install macOS Mojave (10.14) on one of my Macs without an internet connection. Therefore, I need an "offline" installer. With previous versions of macOS I used the createinstallmedia ...
9
votes
3answers
3k views

App download progress in redesigned Mac App Store (macOS Mojave)

I am using macOS Mojave which features a major redesign of the Mac App Store app. When installing app(s) from the new Mac App Store, how do I check the status of download(s) in progress? It is ...
0
votes
1answer
319 views

“Account Not In This Store” Error

I'm trying to subscribe to an app (downloaded from the MacOS App Store) and I keep getting the error Account Not In This Store Your account is not valid for use in the U.S. store. You must switch to ...
3
votes
1answer
45 views

Is there a default confidentiality url I can link to?

I am updating my app on the App Store and I now have to give a url for confidentiality agreement. Is there a default one I can link to, e.g a basic one that Apple would provide for small developers? ...
1
vote
0answers
597 views

iMovie 10.1.9 fresh download/update resets to 10.5 MB every time

Device Specs: MacBook Pro with Retina display, Early 2015 8 GB RAM, i5 processor I just recently upgraded to macOS Mojave with a clean installation through the recovery mode and started downloading ...
1
vote
2answers
2k views

MBP boots into recovery mode/Installation log showing error logs after restarting

Yesterday I updated something through the MacBook Appstore. I really do not know what I was updating exactly. I only know it was in the AppStore. It could've been an update from High Sierra to Mojave. ...
2
votes
0answers
137 views

Hide “Update” notification for Xcode on macOS Mojave, Xcode is not installed

I'm running 10.14.1 and Software Updater says everything is up to date. But App Store insists in telling I have a "Pending Update" for Xcode, even though I don't have Xcode installed. (I just have ...
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votes
0answers
26 views

Pausing app store updates in Mojave [duplicate]

On my less-than-ideal internet, updates such as XCode take many hours to download, and basic browsing (e.g. stack exchange) slows to a crawl while they're loading. I'd like to be able to pause the ...
3
votes
0answers
28 views

Purchased a macOS app on a since-abandoned iTunes account, but don't know which account

I purchased Magic Window a few years (5+) ago using an iTunes account I've since abandoned. The app is prompting for an update, but I cannot remember any details about the account. How can I see what ...
2
votes
0answers
157 views

Mojave App Store Updates page only shows one item

I'm on 10.14.1 Beta 5 but this has been occurring since the official release of Mojave. When I open the App Store and click on the Updates tab on the left, I expect to see a list of apps that were ...
2
votes
1answer
344 views

How to create a bootable disk for an older Mac? [duplicate]

The file system on an older Mac mini (early 2009, latest supported OS 10.11) got corrupt, and disk utilities ended up in an infinity verify-can't-repair loop. Thanks to a insightful tip I could mount ...
1
vote
2answers
411 views

Mojave App Store Only Shows “Updates” Tab

I'm having trouble with the App Store since installing Mojave. The issue seems to have been addressed here, but since I'm new to this site, it won't allow to post there with follow-up questions. I'm ...
2
votes
0answers
1k views

An unexpected error occurred while signing in. Failure, in Mojave

Installed Mojave (10.14 (18A391)) this week from App Store in High Sierra. Now I was gonna perform a software update, but as soon as I startd the App Store it asks me to sign in, and when I press "...