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Questions tagged [mac-appstore]

The Mac App Store is a digital distribution platform for OS X applications developed by Apple.

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Can't complete sign in process to App Store

When I try to sign in with my Apple ID via the App Store, it seems it is not connecting. I tried to put a different password and it notified me that it was wrong, but with the correct one it only ...
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0answers
27 views

“Cannot connect to the Store” and unable to sign out

When I open the App Store on my MAC (macOS High Sierra - version 10.13.6), it says "Cannot Connect to the Store, An internet connection is required". My internet connection is fine, I browse through ...
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14 views

Unable to login on Mac Appstore

MacAppStore When I enter my password and click submit, The dialog box starts loading and then goes away but does not sign me in. This is happening every time I am trying to sign-in. It's a new laptop ...
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0answers
20 views

Can't install updates from macOS App Store

I'm on a new Mojave install and I can't install updates to Apple suite programs (Garageband, Pages, Numbers, Keynote and iMovie). I've updated macOS and Xcode command line tools successfully from the ...
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1answer
38 views

Mac Appstore (on Mojave) issues

When I type my email and password and then click the login button, after a few seconds I am returned to the login button and not logged in. Please help ASAP.
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1answer
21 views

Why don't I receive Logic Pro X update notifications in App Store?

I'm signed into App Store and have an installed version of Logic Pro X that I bought with the same Apple ID that I'm signed in with. I no longer receive update notifications via the App Store about ...
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0answers
5 views

Can't login to Itunes and and appstore? [duplicate]

My question is the same as this question, If I submit my user and pass correctly, After a few seconds without having to happen return to the first state. When I submit them Incorrectly it prompts an ...
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0answers
23 views

Fixing a Mac unable to fetch software updates? Requests to https://swdist.apple.com/* seem to be failing HTTPS cert validation

I've discovered that my Mac can't fetch software updates because the requests to Apple server's are failing. I think it's something related to HTTPS cert validating or cert pinning. I was tipped off ...
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1answer
16 views

iTunes podcast connect

Has anyone successfully created a podcast on iTunes? I'm in Apple Hell : if I go to Podcast Connect, it lets me log in, then I choose "Podcast" as the type of content I want to create, and that takes ...
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1answer
16 views

Why can’t I redownload Minecraft when I deleted it

I paid for Minecraft on the App Store. I accidentally deleted it and now I can’t get it back. I signed into all 3 of my accounts but it always says minecraft costs money. How do I fix this?
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34 views

Mac App Store app freezes when downloading apps or clicking on update tab

I have always had issues with Mac App Store. After I upgraded to macOS High Sierra, the app store basically died. If I click on the update tab, Mac App Store freezes. This is inter-user. I can't ...
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0answers
64 views

How do I get the 10.13.6 update to (reboot and) install?

I have macOS 10.13.4 on my Mac. In the App Store, it shows 10.13.6 as an available Software Update. When I click the "Update" button, I get the notification in the top-right corner of my screen: ...
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1answer
41 views

How do I update iMovie after changing App Store Apple ID and upgrading macOS?

I recently upgraded to Mojave from 10.9. The app store shows an old Apple id as the "owner" of iMovie and I cannot update my version of iMovie without a password I don't know. My old version of ...
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95 views

Where does Mojave download the Mojave installer?

Similar to this, I would like to understand where Mojave is downloading itself when I download it from the App store. The Application folder doesn't have anything like Install MacOs Mojave or ...
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1answer
375 views

How to make bootable El Capitan installer in Mojave? [duplicate]

One of my friends who don't have a fast Internet connection asked me if I could install El Capitan (which is the highest version of OS X that his iMac supports) and I said sure. Today I went to App ...
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1answer
30 views

Give away paid app on App Store for free [duplicate]

I will soon release my macOS and iOS apps on the respective App Store, but before I do this I need to make sure about a few things. Will App Store allow me to upload a paid app but still give me the ...
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2answers
328 views

Can't install Apple app updates on a new Mac mini

I just got a new Mac mini and I'm trying to update Apple apps as requested, e.g. Pages, Numbers etc. App store asks me to sign in to iCloud which is fine, then gives me 2 messages: Your request is ...
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2answers
606 views

Mac App Store: Downloads just don't start (Mojave)

I want to download apps in the Mac App Store and the apps won't start to download. As you can see in the pictures below, the spinner starts spinning but nothing gets downloaded, the download simply ...
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0answers
294 views

Can't sign into iCloud on my Mac and Mac App Store, but have no trouble signing in using browsers

My @icloud.com is used in various browsers and devices. I tried to install updates on Mac App Store but it prompted I have the wrong password. Then I used my phone to reset the password. After ...
2
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1answer
822 views

How to logout Apple ID in App Store since MacOS Mojave new look

Since the redesign of the App Store in MacOS Mojave, I can't find the correct place to log out current Apple ID account or switch it. Can anyone tell me how to do that?
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2answers
48 views

Unable to re-purchase an app after reporting and getting refunded by Apple

How do you buy an app on the Mac App Store that you purchased but asked for a refund from Apple? I purchased an app that I reported and got refunded for due to an issue, but the developer eventually ...
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1answer
2k views

How can I remove the Mojave download without installing it?

I accidentally clicked the upgrade message, thinking I was upgrading something else, which downloaded Mojave. I was then presented with a window to install Mojave. I don't want to install Mojave. ...
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0answers
253 views

How do I install macOS 10.11 El Capitan on a Mac mini (Late 2012)

I have an older Mac mini (mid 2011) which runs macOS 10.11, 10.12 and 10.13. It did not allow me to install macOS 10.14, so I had to order another (used) Mac mini (late 2012) that now runs macOS 10.13 ...
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0answers
201 views

Why can't I download apps on my MacBook Air?

I recently got a MacBook Air and every time I try to download an app from the Mac App Store, a message box appears saying: We could not complete your purchase. (null) can't be installed on "Macintosh ...
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1answer
250 views

Cannot update built-in apps on a brand new macbook

I received a brand new macbook pro a few days ago. I have logged in to the app store with my own Apple ID but I am unable to update the built-in applications: Pages, Numbers, Keynote etc. The error ...
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1answer
108 views

How to do a clean installation of a software in Mac

I bought a software as a dmg file. It came with a license which was expired on 31st October 2018 So, I bought a newer version of that of that software with a license for the next 12 months. When I ...
2
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1answer
3k views

macOS Mojave (10.14) - how to get a full installer without using the macOS Mojave Patcher Tool [duplicate]

I just want to install macOS Mojave (10.14) on one of my Macs without an internet connection. Therefore, I need an "offline" installer. With previous versions of macOS I used the createinstallmedia ...
7
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3answers
985 views

App download progress in redesigned Mac App Store (macOS Mojave)

I am using macOS Mojave which features a major redesign of the Mac App Store app. When installing app(s) from the new Mac App Store, how do I check the status of download(s) in progress? It is ...
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1answer
190 views

“Account Not In This Store” Error

I'm trying to subscribe to an app (downloaded from the MacOS App Store) and I keep getting the error Account Not In This Store Your account is not valid for use in the U.S. store. You must switch to ...
3
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1answer
39 views

Is there a default confidentiality url I can link to?

I am updating my app on the App Store and I now have to give a url for confidentiality agreement. Is there a default one I can link to, e.g a basic one that Apple would provide for small developers? ...
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0answers
352 views

iMovie 10.1.9 fresh download/update resets to 10.5 MB every time

Device Specs: MacBook Pro with Retina display, Early 2015 8 GB RAM, i5 processor I just recently upgraded to macOS Mojave with a clean installation through the recovery mode and started downloading ...
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2answers
1k views

MBP boots into recovery mode/Installation log showing error logs after restarting

Yesterday I updated something through the MacBook Appstore. I really do not know what I was updating exactly. I only know it was in the AppStore. It could've been an update from High Sierra to Mojave. ...
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0answers
98 views

Hide “Update” notification for Xcode on macOS Mojave, Xcode is not installed

I'm running 10.14.1 and Software Updater says everything is up to date. But App Store insists in telling I have a "Pending Update" for Xcode, even though I don't have Xcode installed. (I just have ...
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0answers
22 views

Pausing app store updates in Mojave [duplicate]

On my less-than-ideal internet, updates such as XCode take many hours to download, and basic browsing (e.g. stack exchange) slows to a crawl while they're loading. I'd like to be able to pause the ...
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0answers
27 views

Purchased a macOS app on a since-abandoned iTunes account, but don't know which account

I purchased Magic Window a few years (5+) ago using an iTunes account I've since abandoned. The app is prompting for an update, but I cannot remember any details about the account. How can I see what ...
2
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0answers
133 views

Mojave App Store Updates page only shows one item

I'm on 10.14.1 Beta 5 but this has been occurring since the official release of Mojave. When I open the App Store and click on the Updates tab on the left, I expect to see a list of apps that were ...
2
votes
1answer
143 views

How to create a bootable disk for an older Mac? [duplicate]

The file system on an older Mac mini (early 2009, latest supported OS 10.11) got corrupt, and disk utilities ended up in an infinity verify-can't-repair loop. Thanks to a insightful tip I could mount ...
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vote
2answers
371 views

Mojave App Store Only Shows “Updates” Tab

I'm having trouble with the App Store since installing Mojave. The issue seems to have been addressed here, but since I'm new to this site, it won't allow to post there with follow-up questions. I'm ...
2
votes
0answers
897 views

An unexpected error occurred while signing in. Failure, in Mojave

Installed Mojave (10.14 (18A391)) this week from App Store in High Sierra. Now I was gonna perform a software update, but as soon as I startd the App Store it asks me to sign in, and when I press "...
2
votes
1answer
313 views

Cannot Connect to App Store (Or iTunes)

I'm struggling to login to App store or iTunes. I found several posts on this issue already: Cannot Connect to the App Store macOS: Cannot connect to app store Cannot connect App Store after ...
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0answers
3k views

macOS Mojave download problem from Mac App Store

Anyone has any solution for macOS Mojave download problem? When downloading the installer app from the Mac App Store, the download resumes fine, but just when it's about to complete, it disappears, ...
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1answer
1k views

MacOS Mojave disappear after successful download

I just download the Mojave from mac app store and after success download the Installation file disappear from Application folder and Launchpad! I do twice download it and same happened. its not like ...
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vote
0answers
821 views

Unable to download OS X Mojave

OS X Mojave has to be downloaded from App store, but I have tried multiple times and failed. Every time it reaches 6.02 GB (complete download), App store reports an error has occurred. I have updated ...
8
votes
3answers
4k views

Mojave App Store is only showing Updates tab

Installed Mojave yesterday - everything is fine except the App Store doesn't show Discover or any of the other tabs - it only shows Updates - see screen grab. The search function works so it's ...
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1answer
35 views

Update applications with another users AppleID - possible bug?

The situations is this. I installed all the the relevant apps from the App Store on my MacBook Pro using my AppleID and the apps could be updated for a long time using my AppleID. Some time ago I ...
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2answers
2k views

Cannot pause downloading mojave from launchpad

Today I started to download macOS Mojave from app store and it appeared in launchpad as usual. When I tried to pause the download by clicking on the downloading icon, it won't pause. I can only delete ...
8
votes
1answer
3k views

Is there a script I can use to download the Mojave installer without being signed in to the App Store?

Is there a way to script and download the Mojave installer without signing in to the App Store? Something other than opening or clicking a url that points to the installer on the Mac App Store would ...
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0answers
308 views

Unable to complete Xcode download

I am downloading the latest version of Xcode (Version 10.0) from the Mac App Store. After having downloaded about 90%; it is hung so I am unable to complete the download and the App Store icon on the ...
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0answers
571 views

How to update OS X when App Store is giving error: “Unable to verify software update.(700)”?

I'm running OS X 10.13.6 on a MacBook Pro (15-inch, 2018). App Store shows one available update, "The macOS High Sierra 10.13.6 Supplemental Update 2 for MacBook Pro (2018)". Attempting to install ...
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1answer
168 views

How do you navigate to safari extensions from App Store?

Not critical, but its bugging me. I only know of one way to the safari extension gallery, ie, from the 'Extensions' tab in Safari's settings, More Extensions... button. Is there anyway to navigate ...