Questions tagged [itunes]

iTunes is an application available for macOS and Windows. It is used to manage & play media and sync data to iOS devices.

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10 views

Icloud photos all synced onto iphone

I've turned on icloud photos on my macbook but once I backed up my iphone, all my icloud pictures have synced backed onto my iphone and now I have duplicates of most my pictures. I've trued to select "...
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23 views

Movie from iTunes: We've determined that your purchase does not meet the conditions for a refund

My toddler bought a random movie on Apple TV by accident (even a foreign language). I tried to use a form to get a refund (Ask Different how-to): how do you cancel a pending purchase in iTunes ...
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Where does iTunes keep information on played podcasts?

I wanted to check the name of a podcast I listened to four months ago and that got automatically deleted. I could not find that information on the iTunes tabs: "Unplayed", "Feed", "Saved". I restored ...
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27 views

Suggestions on how to configure the settings for podcasts

I have a Mac running the latest (10.14) along with an iPhone also running the latest (12.4). I also have a couple iPads (12.4). I also have a Watch. I think I have 7 podcasts that I subscribe to ...
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Network folder with large amount of subfolders unreadable after High Sierra upgrade

I have an iTunes media folder on a FAT32 hard drive attached to an ISP provided router / server, that serves up a LAN Sharepoint so that I can consult the music files via the network. The router is ...
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38 views

How can I listen to my mp3 audiobooks on iPhone?

I have a collection of seminars recorded as mp3. In iTunes, I marked them as audiobooks. I have an Apple music account, so I can access my music library through iCloud, including those I recorded ...
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20 views

How to restore an iPhone backup from an external hard drive (windows)

I backed up my phone on itunes and it took a lot of space on my laptop so I put the backup on an external drive, however, not knowing any better, I did not create any symlink. Is there any way I can ...
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1answer
33 views

Could you do me a favour for Apple Balance problem? [closed]

Can I exchange US$ on apple id to others' ? On some of games, I can't use US$ for recharge or else . If there are any options, help me pls.
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34 views

Family sharing and non-organizer's previous purchases

So, my wife has been using her iPad for a while, I have been using it for a while. Now, we added both of us to a family account (with me being organizer). And, while I purchased an app which my wife ...
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17 views

iTunes App on macOS - play song now

I recently switched from Spotify to Apple Music. I cannot find any Play button next to the song's name in the app (as compared to Spotify). I cannot find the option to play the song now in place of ...
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37 views

Getting photos from MobileSync data created by iTunes

My wife had an iPhone 4, which she synched with a PC using iTunes. Both the phone and the PC are gone, but I have backups of the PC, including the folder where I believe iTunes kept copies of her ...
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CD Library ripped in Windows - Import to iTunes with track/album info?

I have a library of CDs, originally ripped in Windows Media Player, that contains album, artist and track info. I want to import this library into iTunes in Windows (version 12.9.5.7, current). ...
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27 views

iTunes - reset sync settings on device

I'm running iTunes 12.9.5.5 on macOS 10.14.6 iOS 12.4 on iPhone 8 How do I reset the sync settings on iPhone? What I have tried: General > Reset > Reset All settings (this doesn't reset the sync ...
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147 views

Uploaded homemade mp3 to icloud music library, now “not available in my country or region”

We recorded an mp3 with the kids, and I want to add this to my icloud music library so it's available on my iPhone and any of my devices, the same way I access other songs in my icloud music library ...
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How to uninstall iTunes? [duplicate]

I'm trying to uninstall iTunes since its giving me a headache. The permissions are read only and when i try to change them to read&write I get the dreaded The operation can’t be completed because ...
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My iTunes media files sometimes randomly get deleted

My iTunes media library is located on an external hard disk. Occasionally when I try to play an old saved podcast episode, I will get this alert box: This means the file was mysteriously deleted (or ...
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49 views

What if I download a different IPSW for a different Device? [duplicate]

I've always been doing research on how to download a firmware for a different device. What i'm trying to say is: What will happen if I download a firmware that is not meant for my device? I downloaded ...
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14 views

How do I import a MP4 audiobook into iTunes to be played on an iPhone?

How do I import several MP4 files that constitute an audio book into iTunes so I can synchronize it with my iPhone? I selected Audio Books, and tried to drag & drop the folder and files into the ...
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84 views

Getting error -1426 when trying to transfer files from iPhone via iTunes File Sharing

I'm getting error -1426 when trying to transfer files from iPhone via iTunes File Sharing. I'm on iOS 12.4 and macOS 10.14.6. iPhone is XS Max 256GB and Mac is MacBook Pro (Retina, 15-inch, Mid 2015) ...
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32 views

I have a few movies I purchased using iTunes. Is there a way to extract the m4v files out to my hard drive?

I have a few movies on my iMac that I purchased using iTunes. They play fine using iTunes. Is there a way to extract the file from iTunes and save the m4v file to my external drive but also leaving it ...
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25 views

I-Phone XR unable to resume music through USB with car

I am trying to understand a disconnection issue with YouTube USB streaming from an I-Phone XR(iOS 12.3). The phone is connected through USB to the Ford SYNC 2 audio system. Every time, there is a call ...
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30 views

New iPhone XS People & Places People album not populating - nothing

I have a new iPhone Xs running iOS 12.4 syncing to MBP using Mojave 10.14.6 via iTunes version 12.9.5.5. Using usb cord to sync selected items - pics, music, etc.. The People album under People &...
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iOS mount point in macOS - Is there any way to access the iOS files in macOS directly?

In the past I was able to use iOS devices as USB drives. (It may have been on Windows only, and/or the devices may have had iOS < 9) At present my iPods / iPads / iPhones do not appear in my Mac'...
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itunes.app archive needed [duplicate]

I need backup iTunes.app from Mojave version. I have removed it, and it's not a single drm file to install, now it's system component, I don't want to reinstall the system. I need zipped files from: /...
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28 views

Cannot change apple ID country/region

I have bought an apple gift card while I was on a business trip in Germany. Now I can't roll back to the original country region - still have 15 Euro's in balance. Will it be possible to change the ...
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58 views

How to add podcasts manually to the new Podcasts.app on macOS Catalina

I'm on macOS Catalina (10.15 Beta (19A471t)), and I'm trying to add manually downloaded podcasts that I copied from an iTunes library (from a different machine) to the Podcasts.app on my mac. I ...
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33 views

iTunes cannot backup into Time Capsule

I followed this guide to make iTunes store my iPhone backups on my Time Capsule drive, which has free space to spare instead of my MacBook, which is low. However, when I run a backup now, I will get ...
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How to make iTunes sync changed audio files?

I have songs in iTunes that were purchased and others that were ripped from CD or self-made. Some of the CDs were "live" recordings. Here's an example of something that has happened more than once: ...
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105 views

How do I retrieve the data from an iPhone 5 that was backed up on iCloud, if I forgot the passcode to the iphone?

I used to use an iPhone 5. Then I transitioned to an Android and forgot the password on the iPhone. I want to retrieve the data, including photos, recordings (I used the app called "Voice Recorder &...
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2k views

Is there a way to download the iOS 13 public beta IPSW?

I'm looking for the public beta IPSW (specifically, the iOS 13 public beta 4), so I can update my iPhone via my Mac, instead of over the air. https://ipsw.me does not seem to have them, and Apple ...
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1answer
31 views

iTunes Store Not Showing

Whenever i try to go to the iTunes store, it loads and acts like something will come up, but its completely blank in the middle where the songs are displayed. It still lets me search but nothing comes ...
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2answers
751 views

iPhone asks 'Trust This Computer' again

(I am on macOS 10.14.6 and iOS 12.4) I am certain that I have trusted my Mac before. Without the latter trust, I can also access the phone in iTunes. I have tried reset "Location and Privacy" on my ...
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51 views

Audiobook chapters are out of order

I found an annoying bug in the Books iPhone app that shows audiobook chapter out of order. Here is a method I use to load audiobooks into my iPhone. I download an audiobook from the Internet into ...
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1answer
70 views

Can't sign in to iTunes and App store

I own an iPhone SE running iOS 12.3.1. I clicked on a webpage link to for Google Translate and got the message that about inability to log in to the App store. I thought this might be due to the ...
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1answer
85 views

Could I recover pictures from an itunes backup missing PLIST files?

I have an itunes backup that is only missing the Plist files and I want to know if it's possible to recover pictures from this backup? The backup isn't encrypted and programs for reading Itunes ...
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1answer
52 views

iPhone asks for Apple ID password on third party app launch after iTunes sync

I've just synced my iPhone with iTunes to get some Music on the iPhone. After doing so, the iPhone wants my Apple ID password, when I try to launch a third party app. All Apple apps (Photos, Safari, ...
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226 views

What happened to iTunes File Sharing in macOS Catalina?

What happened to iTunes File Sharing in macOS Catalina? Is file sharing to iPhone completely gone?
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36 views

Problem backing up my iPhone to my Mac, the iPhone icon does not appear in iTunes

I have an 2010 iMac running High Sierra. I have iTunes version 12.8.2.3 and iOS version 12.3.1. I want to backup my iPhone to my computer using iTunes. In the past I could connect my iPhone to my ...
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1answer
35 views

Apple Books on Mojave stuck

I launched Apple Books on my 2016 MacBook Pro (10.14.5) to continue reading some book I had started on my iPad Pro (where it was purchased). As expected the book was in the cloud so I double clicked ...
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Copying mp3 files to an iPad or iPod without iTunes? (from Windows, Mac or Linux) [duplicate]

I'm looking for a way to copy a set of mp3 files to my iPad, and/or perhaps even my old iPod. A long time ago I used to do this with iTunes which I strongly dislike, but it seemed to be the only ...
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12 views

How do you get an audiobook to repeat? [duplicate]

When I made a playlist from a book from audible it shows up on my iPhone as a playlist but it won't play and in fact says "won't play." In the past I have done this successfully and I don't know what ...
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278 views

How to make itunes stop asking “do you want to allow this computer to access information” on my iphone?

I have an iphone and a macbook. Whenever I plug the phone into the laptop for charging, itunes starts dancing in the dock cause this alert demands my attention: do you want to allow this computer ...
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Why does iTunes show both local songs and iCloud downloads?

Something changed recently for me in iTunes, and now many songs in my iTunes library show up twice, with both local and available iCloud download versions: I don't understand what caused this to ...
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2answers
92 views

iTunes: How to find backup corresponding to a particular version of iOS?

I have an iPhone 8 Plus, which I upgraded to iOS 12.3.2. iOS 12.3.2 was a special bug fix release which is available only for iPhone 8 Plus models. I want to downgrade it to iOS 12.3.1, but I think I ...
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72 views

Move photos to a new iPhone without iCloud

I've got 24GB of photos on an iPhone 8 Plus that I'd like to move to an iPhone X. Normally, I believe I can just backup on iTunes and restore to the new device. Unfortunately, I am on iOS 12.3.2, ...
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1answer
51 views

How to remove an iTunes Wi-Fi Sync host

I open settings, pick General, iTunes Wi-Fi Sync, and it has two hosts listed. The older host does not exist any more. The newer host says "Books" so I assume it is just syncing Books and not the ...
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196 views

Hard / Factory reset iPad 3 without device password and iTunes

I have an iPad 3 which is disabled and not connected to the Internet. It says that I should connect iTunes but then I have to accept the connection. When I press "Next", it says that I have to answer ...
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56 views

Weird and Inconsistent Behaviour Syncing Books with iTunes

I have spent quite a bit of time debugging this, and still can't figure it out. While debugging, I ended up turning off the "Sync Books" option in iTunes. My iTunes sidebar, after clicking on the ...
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156 views

Audiobooks crash on iPod, but not on iTunes

I downloaded 3 audiobooks from Audible. The first one downloaded fine, but after that two stopped midway because there wasn't enough space on my computer. But in all my computer's brilliance, instead ...
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1answer
32 views

Getting songs from iPod classic with low battery

My parents were digging through some stuff looking for something and found an old, classic iPod. I'd like to get the music off of it (I use a small mp3 player, so ideally I'd just take the music off ...