Questions tagged [itunes]

iTunes is an application available for macOS and Windows. It is used to manage & play media and sync data to iOS devices.

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13 votes
7 answers

Unable to change payment information to NONE in iOS Appstore

Ever since adding an iTunes gift card to my account, I'm getting verification requests like crazy. I can't even download free apps. It takes me to my payment info and when I try to select none, I ...
Rebecca's user avatar
  • 131
83 votes
5 answers

How do I download an iOS App (IPA) file to my Mac after iTunes 12.7 update?

Now that Apple has removed the ability to access the iOS App Store in iTunes 12.7 on Mac/Windows (See MacRumors article), I can't find any way to download an IPA file from the App Store. As a note, I'...
Brandon Rader's user avatar
13 votes
6 answers

Retrieve Voice Memos from device?

iOS seems to refuse to allow me to email "long" voice memos, and I'm unaware of any way to extract them from iTunes backups of my phone. How can I retrieve entire voice memos that aren't really short?
Moshe's user avatar
  • 8,761
4 votes
1 answer

iTunes: Moving iTunes Files (Self Managed)

I'm trying to move all my music to another drive and I don't let iTunes organize my music for me. I moved the "iTunes" folder to my external and I also moved my Music folder which is also outside of ...
Joe Bobby's user avatar
  • 397
198 votes
21 answers

Override iTunes "media" keys (play, pause, etc) for Spotify?

Is it possible to set Spotify as the default program when the "media" keys (play, pause, previous, next, etc) are pressed on the Mac keyboard? For the most part when Spotify is open, the "media" ...
Josh Foskett's user avatar
  • 2,038
85 votes
10 answers

How can I prevent Music app from starting automatically randomly?

The Music app which was introduced in Catalina continuously starts automatically on my Mac. It launches suddenly while I use the mac. The system doesn’t launch the app at the time of the startup. I ...
Blaszard's user avatar
  • 3,583
36 votes
8 answers

How can I clean up 'Other' storage on iPhone 3G?

My iPhone 3G is currently showing 3.1GB of 'Other' disk space in iTunes, and this amount seems to be growing by about 0.1GB every couple of days. I can't find any good references for what this space ...
Wally Lawless's user avatar
5 votes
1 answer

How to share an iTunes library between Mac & Windows?

i have two SSDs and one HDD in my computer. One SSD runs OS X and one SSD runs Windows. On the HDD i have my iTunes Library and Music Files. I want to use the same library on both OSs. I used this ...
sibe94's user avatar
  • 71
22 votes
4 answers

Prevent EarPod play/pause button from activating Siri on macOS Sierra

I have installed macOS Sierra. I often work on my Mac while on the go, and then I play music using iTunes over my EarPods connected via the mini-Jack plug. The button allows me to pause the music, ...
jornane's user avatar
  • 692
13 votes
6 answers

How do I unlock my iTunes account when my old e-mail is unavailable?

When I originally set up my iTunes account, I used an email address from my prior employer. I later moved my account to a personal rather than corporate email address and I have since changed jobs. ...
Paul Jackson's user avatar
9 votes
4 answers

iPhone Apps in Waiting mode for the last 4 days

I tried to download the "Dictionary Free" app from the App Store four days ago, but it's been stuck in "Waiting" ever since. I've tried everything: rebooting the phone, restoring from an iTunes backup,...
Tariq- iPHONE Programmer's user avatar
18 votes
1 answer

How to delete all music on my iPhone

How do I delete all the music on my iPhone. I tried doing it through iTunes but it says my collection is not managed by iTunes and I don't want to erase and sync because all my apps are nicely backed ...
TheLearner's user avatar
  • 2,134
16 votes
1 answer

Can't transfer purchases from iPhone to iTunes in iOS 9

After upgrading to iOS 9, I can't transfer purchases from my iPhone to iTunes. It happens to just start the process, then it finishes without transferring anything. However, I can still transfer ...
Behdad's user avatar
  • 1,650
14 votes
2 answers

Can I download a free app from the App Store without a credit card?

I just recently got an iPod Touch and wanted to download some free apps. The App Store wanted me to get an Apple ID, no problem. But now it's telling me to input a credit card. I don't have one, and ...
Javier's user avatar
  • 303
12 votes
1 answer

How to add podcasts manually to the new on macOS Catalina

I'm on macOS Catalina (10.15 Beta (19A471t)), and I'm trying to add manually downloaded podcasts that I copied from an iTunes library to the new I tried to simply drag the files into ...
Shaya Ulman's user avatar
12 votes
13 answers

How to remove the "Could not connect to the iTunes store" error message when your network does not allow access to the iTunes Store

Since the last update, iTunes is unusable for me on my iMac, because with every song change it shows a "Could not connect to the iTunes Store" error message. My network at work does not allow access ...
user2707001's user avatar
  • 3,216
8 votes
4 answers

iPhone 7 Plus stuck in recovery mode and can't restore/update even in DFU after downgrading from iOS 11

Here is what has happened. I'm hoping there is still hope in me fixing this since the weekend is here and the earliest I can get a repair appointment is Monday. I've been on the iOS 11 Developer Beta ...
Dev 404's user avatar
  • 293
8 votes
4 answers

Restoring an OLD iPhone backup

I recently made a full backup of my iPhone 4S to my computer. I was having some issues with it, so I went into DFU mode and did a clean install. Unfortunately as soon as iTunes finished installing ...
Django Reinhardt's user avatar
8 votes
0 answers

Why am I asked for a credit card number to download a free app? [duplicate]

I want to download free app in my iPod touch device and i have the following doubts. Kindly resolve me doubts. when i try to download it asks my credit card security number. since i am trying to ...
user avatar
8 votes
6 answers

Are there any features like Winamp's auto tag exist for iTunes?

It took me 3 months to ID3 Tag all of the MP3s (artist, album, released year, etc) in my iTunes library. It was annoying. I saw that Winamp solves this problem with an "Auto Tag" feature. Is there ...
Am1rr3zA's user avatar
  • 13.2k
2 votes
2 answers

Move external iTunes library files to different location without losing metadata

I'm trying to move my iTunes library to a new location. I'm running iTunes without the "organize media" option because I keep my library (60000+ songs) on a second drive in my MacBook... I recently ...
Steven B.'s user avatar
  • 121
1 vote
1 answer

100% Delete U2 from iPhone?

I've looked up many ways on how to deal with the U2 songs on my phone, but they will not go away what ever I try. The most common solution for this problem is to "Show all" music, go to the Music, ...
Ethan G's user avatar
  • 21
48 votes
8 answers

iPhone asks 'Trust This Computer' again

(I am on macOS 10.14.6 and iOS 12.4) I am certain that I have trusted my Mac before. Without the latter trust, I can also access the phone in iTunes. I have tried reset "Location and Privacy" on my ...
amdyes's user avatar
  • 1,204
26 votes
7 answers

How can I pause the download on Mac App Store and then resume it later?

I am downloading macOS Sierra from Mac App Store. But I have electricity problem here. Due to which my iMac will lose power after 2 hours. Now I want to pause the downloading so that I can resume the ...
Umair Afzal's user avatar
26 votes
4 answers

How do I remove files from iTunes which have been deleted on disk?

When cleaning up my disk I deleted a couple of files from my music collection which iTunes was managing. Now when I try to sync a device I get an error message that it can't sync these files because ...
Nick Hawes's user avatar
23 votes
2 answers

Can I easily view all songs that iTunes can't locate in Finder?

I recently had a mishap with my music library, resulting in the untimely termination of hundreds of innocent music files. These songs were not removed from iTunes, so there are many tracks that are ...
Tuesday's user avatar
  • 15.2k
15 votes
4 answers

Remove all duplicates on iTunes library

I want to remove all duplicates from my library, to consider a duplicate the song must have the same encoding, bits, duration.
Aragorn's user avatar
  • 1,923
15 votes
3 answers

How do I get rid of my encrypted iPhone backups to start from scratch?

Is there a way I can delete all my encrypted iPhone backups for which I forgot the password, so that I can start backing up from fresh? At the moment I'm stuck in this loop (below) which I can't ...
sam's user avatar
  • 3,885
15 votes
7 answers

iPhone available space: significant difference between iTunes and iPhone

I am trying to update my wife's iPhone from iOS 7 (.x.x) to 8 (the latest). I was trying through iTunes because the iPhone says only around 300MB is available. iTunes shows around 7GB as available ...
Nivas's user avatar
  • 1,784
12 votes
2 answers

Can I transfer or sync purchased as well as non-purchased songs from my iPhone to my computer?

So, I wiped my drive clean on my MacBook and reinstalled the OS. Happily the best of my music was safe on my iPhone and I figured it would easily flow back to my iTunes library. Not so happily, I can'...
chiggsy's user avatar
  • 3,039
10 votes
3 answers

How can I automatically download lyrics in iTunes?

Is there a way to automatically download lyrics in iTunes?
Raj More's user avatar
  • 1,863
7 votes
5 answers

How can we unlock an iPhone backup file if we don't know the password?

I've got a rather peculiar problem. My wife's iPhone got stolen and we bought a new one from the insurance money. When trying to restore the backup file to her new phone, iTunes asks for the password: ...
Pierre Spring's user avatar
6 votes
2 answers

Why is my iPhone screen stuck on the 'connect to iTunes' screen?

I need help with my iPhone. It's stuck on the 'connect to iTunes' screen. iTunes does recognize the iPhone, but when I select 'restore', it goes through a few progress bars, then errors again. I've ...
user avatar
5 votes
5 answers

How to restore my iPhone when iTunes keeps returning an error 2001?

My iPhone 5 won't boot anymore and when I plug it in my MacBook, it goes to recovery mode (cable logo => iTunes logo). So I tried to restore it using iTunes but I keep getting this error Any idea ...
Alexis's user avatar
  • 201
4 votes
2 answers

Create backup iPhone with forgotten encryption password

I'm trying to make a backup from my iPhone, however it's set to be password protected. I do not know the password, as I've never set one. I've tried all the passwords I know, which I've ever used to ...
Rob's user avatar
  • 7,170
3 votes
3 answers

Sync iTunes U between 2 Macs via an iPod

Is it possible to download lectures (from iTunes U) with iTunes on Mac A, sync an iPod to Mac A, then carry that iPod to Mac B, and finally watch them on Mac B? That's what I have been doing with my ...
Rabskatran's user avatar
  • 5,717
3 votes
1 answer

transfering iphone data to another computer

I have a laptop and want to give it to my sis after I bought a mac mini. Now how can I let my iphone sync with the mac mini for the following data: (I think this applies to any 2 computers) music not ...
adranale's user avatar
  • 185
2 votes
1 answer

How do I remove videos from iPhone

I have a few videos on iPhone under the Videos app, not video stream. I have synced with iTunes, unchecked sync videos etc, and they have still not been removed, even though they are ...
Graeme Hutchison's user avatar
2 votes
1 answer

How do I restore iPhone 6s stuck on connect to iTunes screen/Apple logo

I'm not really sure how, but after I woke up today, my phone was just displaying the loading spinner and doesn't start up anymore. It's weird because my phone turned off last night and suspecting that ...
lenignes's user avatar
1 vote
1 answer

Mono output from an external DAC

Due to a health issue I have very reduced hearing in my left ear. Because of this I often listen to music in mono instead of stereo. The macOS audio controls (under the accessibility settings) allow ...
ScruffyDan's user avatar
160 votes
7 answers

Why isn't iTunes shuffle random?

This is a problem that has bugged me for the last 5 years, across multiple devices, operating systems and installs of iTunes and iPods. I have found that the iTunes shuffle feature does not randomly ...
Josh Hunt's user avatar
  • 3,677
34 votes
9 answers

Simplest way to prevent iTunes from automatically launching when iPhone/iPad is connected

When I connect my iPad or iPhone to my Mac iTunes automatically launches. What is the simplest way to prevent this from happening?
Eric Brotto's user avatar
33 votes
6 answers

Can I direct audio from a single app to a particular output?

For example, I would like for iTunes to play thru my iMac's speakers, but iChat's notifications thru my headphones.
Marcel M.'s user avatar
  • 447
24 votes
2 answers

How Many Genius Mixes Are There in iTunes?

Every so often I'll add a couple hundred new songs to my iTunes and discover a new mix has been created. It makes me wonder then, exactly how many mixes are there, what genres are they, etc. Here's a ...
Dante's user avatar
  • 802
22 votes
5 answers

What exactly does "erase and sync" mean in iTunes?

This is one of the scariest, vaguest warnings I've ever seen. In my case I don't mind if it erases all of my songs and re-syncs with my new computer, but I sure as hell don't want it erasing ...
devios1's user avatar
  • 1,979
21 votes
3 answers

Headphone play/pause button controls iTunes only

Finally upgraded my MacBook Pro (Unibody late 2008) from leopard to snow leopard, with a view to go to Lion when it finishes downloading. I've now noticed that hitting the single button on my Etymotic ...
Michael Jefferys's user avatar
20 votes
7 answers

How can I sync my iTunes music library between two Macs for free?

I have a desktop system that I use as a server. I also have a MacBook Pro that is my main computer. I've done a lot of organization and cleanup of my music library and have it all on my MacBook Pro. ...
Robert S Ciaccio's user avatar
19 votes
2 answers

How to copy MP3 files from my PC to my iphone?

How to copy MP3 files from my PC to my iphone? I have many Mp3 on my PC but some Mp3s I want to copy in iphone to listen from iphone. How to do that? I'm having itunes account and itunes software on ...
Metal Gear's user avatar
  • 1,489
18 votes
4 answers

What is the safest way to move the iTunes Library from one hard drive to another?

This may happen later with my iMac, but right now it is happening for my iTunes on PC. The PC had 60GB of partition to install Windows 7, and right now it is down to about 2GB of free space. All ...
nonopolarity's user avatar
  • 9,558
18 votes
13 answers

Is there any way to add an ePub book to iBooks without iTunes?

I purchased a book and have it in ePub and PDF formats. I can easily add the PDF to iBooks from Safari. However, I can't find a method to get an ePub book into iBooks without iTunes. I'm away from my ...
Ed Chapel's user avatar
  • 280

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