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Questions tagged [itunes]

iTunes is an application available for macOS and Windows. It is used to manage & play media and sync data to iOS devices.

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3 views

How can I securely erase an iPod Classic?

I have an iPod Classic 120GB model A1238 that I'd like to ebay. Through Google I discovered how to perform a factory reset both with and without a Mac. However, even after such a reset my name still ...
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0answers
18 views

constant popup: “iTunes has found purchased items on the iPhone ”xyz“ that are not present in your iTunes library”

I keep getting the popup shown below every single time (or almost every single time) I connect my iPhone to my MacBook Pro with a Lightning cable. Every time I click "Transfer" but it always comes up ...
4
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1answer
873 views

Recovering the ability to install an iOS app from macOS

I read about an iOS app and click in Safari (on High Sierra) on a link that takes me to https://itunes.apple.com/app/some-app-name/id-somenumber?mt=8 I'm expecting some link to install the app, but ...
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5answers
62k views

How do I download an iOS App (IPA) file to my Mac after iTunes 12.7 update?

Now that Apple has removed the ability to access the iOS App Store in iTunes 12.7 on Mac/Windows (See MacRumors article), I can't find any way to download an IPA file from the App Store. As a note, I'...
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0answers
8 views

Restore only Photos and iMessage from an iTunes backup?

When restoring from an iTunes backup, does it overwrite everything on iPhone? Is it possible to select what sections to restore?
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1answer
2k views

Media keys behaviour with iTunes in macOS Mojave

Before I upgraded to Mojave, I was on High Sierra and I had an issue with the way the media keys worked with iTunes. Most people complained that whenever they had iTunes playing in the background and ...
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0answers
23 views

iPhone backup switches to “This Computer” in iTunes and I want it to back up to iCloud

When I open iTunes and click on my phone icon, all of my settings look good except for backups which is set to "This Computer." I check off iCloud and click "Apply" and it instantly switches back to "...
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0answers
7 views

How to best deal with the automatic ratings from songs in iTunes?

I hate how my Smart Playlists show songs that are unrated in my Smart Playlists which are often 2 or 3 stars or greater. This site won't let me make suggestions on how to deal with this, or post a ...
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0answers
17 views

Windows: Can I set the folder where iTunes backs up my iPhone

I have a PC running Windows 10 with 2 Hard drives. C: smaller SSD which runs windows and Office D: large (2 TB) SATA that stores all my data. When iTunes backs up my iPhone to my PC, it will default ...
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6answers
35k views

iPhone cannot be synced because there is not enough free space to hold all of the selected items

I'm trying to clean up some space on my iPhone, for this I need to sync it with a new Mac. The Mac doesn't have the files on the device, so sync will erase everything on the device. So I want to ...
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0answers
14 views

iTunes on iPhone not working properly

iTunes on my iPhone used to start playlist via bluetooth where it left off. Now it always starts at the beginning of the playlist when it reconnects. How to I get iTunes to work properly again?
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1answer
40 views

Copying old photos from an iPhone to a PC

A couple years ago, I switched from Android to iPhone 7 Plus. The person helping me at the Sprint store transferred all my photos from Android phone onto their computer, and then to my iPhone. I need ...
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16answers
172k views

Override iTunes “media” keys (play, pause, etc) for Spotify?

Is it possible to set Spotify as the default program when the "media" keys (play, pause, previous, next, etc) are pressed on the Mac keyboard? For the most part when Spotify is open, the "media" ...
1
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1answer
31 views

How to add iTunes song to my iPhone?

I'm attempting to copy song from iTunes to my iPhone. All versions of software are current. Trying to drag-and-drop from iTunes into my iPhone. This was simple at some point in Apple history. Now, ...
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1answer
27 views

iTunes: The song could not be used because the original file could not be found. Would you like to locate it?

I've deleted cached Apple Music files as I've needed to free up some space on my Mac. Now whenever I try to play a previously cached (and deleted) song from Apple Music, I get the following error: ...
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0answers
12 views

Applescript Help- App Doesn't Work [duplicate]

This is my first time using applescript and I'm trying to make something that will pause my music automatically when I start a video on google chrome. The problem I have is that my script works when ...
1
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1answer
339 views

Cannot convert m4a files to m4b with AppleScript

I use Make Bookmarkable to convert some audio files to the m4b bookmarkable format. However, since macOS High Sierra, there is a problem when running the script with a batch of files. tell (add loc) ...
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0answers
17 views

iTunes store is completely blank

I am using a 2016 Macbook Pro running Mojave. On iTunes, the Library, For You, Browse, and Radio sections work just fine. However, clicking the iTunes store results in this: The Music, Podcasts and ...
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1answer
36 views

In iTunes, when you purchase a movie in HD/4K, is the SD copy included?

I have an old iPod that I doubt can play more than SD, but I bought 4K for my newer items. Did Apple include the SD version in it? The iTunes store on iOS 6 doesn't work anymore for viewing movie ...
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0answers
21 views

Previous .ipcc files for iOS

My operator recently pushed a carrier update and it has messed up my 2G/3G/LTE switch, which is vital for my survival in low signal-strength area. So reverting to old settings is only way for me. For ...
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0answers
9 views

iTunes Home Sharing to Apple TV, which end decodes the content

I have an old Mac mini 2006 running Mac OS X 10.6, with an external HDD with a collection of videos and a 4th generation Apple TV. The old Mac mini is not powerful enough to decode 1080p content with ...
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5answers
2k views

Where can I find free WMA Conversion Software?

I have a huge collection of WMA files (from my Zune days). And of course, my iPhones can't do anything with them. Does anyone know of TRULY free (preferably open-source) WMA conversion software? Is ...
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2answers
644 views

Converting M4A file to MP3 - Selected files could not be found

iTunes IOS 12.9 on PC I want to convert M4A files (in this case, audiobooks) to MP3. This is what happened. Changed the iTunes import settings to MP3. Selected the book. Selected File > Create MP3 ...
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0answers
17 views

Apple iTunes (Music): memory still on iPhone 5s after I having deleted the iTunes (Music) app. What to do?

I have deleted the iTunes (music) app from my iPhone 5s. Yet when I go to Storage & iCloud Usage > Manage Storage, I still see Music there with a couple of GB of usage there. What is going on? How ...
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1answer
1k views

Transfer speed of USB-C to Lightning on latest iPad Pro 10.5

Has anyone experience or estimates on what transfer speeds are to expect when transferring data to/from the latest gen. iPad Pro 10.5 using a USB-C to lightning cable? Scenarios might be creating an ...
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6answers
7k views

Touch Bar no longer controls iTunes

I installed the Google Play Music app on my Macbook (Sierra 10.12.4) then uninstalled it. Now my Touch Bar music controls no longer work with iTunes. How can I reset it?
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0answers
16 views

iPhone music is not in order

After last week's iPhone 8 iOS 12.2 upgrade MP3 files loaded to music folder on device in iPhone via iTunes on my PC (Windows10) appears out of order. I do not have Shuffle activated on my iPhone. The ...
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0answers
22 views

Itunes doesn't recognize ringtones on phone

I have uploaded some ringtones made by me using another software because Itunes wouldn't let me drag and drop, or copy paste nothing into the tunes section. Now, Itunes doesn't recognize these files ...
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0answers
10 views

Does syncing iPhone with change playlist order?

I synced a lot of songs from my Mac to iPhone. Then I reordered the playlists on the iPhone to my liking. If I sync it back to the Mac, would the order be lost ? If yes, any ways around it ?
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0answers
64 views

Cannot disable option “Copy files to iTunes Media folder when adding to library”

I want to disable the preference "Copy files to iTunes Media folder when adding to library" in iTunes Preferences > Advanced. However, every time I uncheck the box and click OK, it seems to refuse to ...
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1answer
20 views

Pause iTunes with the spacebar while the Mac is locked

I must be missing something as Google turned up nothing on this and I can't be the only one annoyed by this: I have a MacBook Pro running Sierra 10.12.6. I have iTunes on playing music all day for ...
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0answers
25 views

iPhone & iTunes refuses to enable Sync Over Wi-Fi

I have an iPhone X that for reasons was backing up and syncing to two of my Macs at home. I wanted to stop using one of them as a destination, but this was the only computer that the iPhone recognised ...
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0answers
15 views

imported photos get back on device

I imported photos and forgot to uncheck "delete from device". Now I want to get those photos back on device. iTunes synced photos are really disturbing. Can't delete or anything them. And whenever ...
4
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2answers
288 views

Switch between “In Library” and “All Apple Music” in iTunes Search

Is there a keyboard shortcut or hotkey to switch between the "In Library" tab and "All Apple Music" tab when searching in iTunes? From my research, the only way I see the ability to switch between ...
2
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1answer
49 views

Can iTunes change metadata on the actual CD?

I used iTunes to rip a CD of a homemade audio recording of a friend. iTunes thought it recognized the CD but was way off (it guessed a lecture series about ancient history). However, when I looked at ...
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0answers
12 views

How does iTunes know where the iBooks are?

I wanted two user accounts and the admin account on the MacBook Pre (2012) to have the same iTunes library (not family sharing nor the older sharing option). Changed the path in iTunes preferences, ...
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0answers
19 views

Incorrectly labelled albums in Apple Music

I sometimes come across albums in Apple Music whose tracks are incorrectly labelled. For instance, the second track of this album is entirely incorrect. Similarly, the first three tracks of this album ...
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0answers
28 views

Recovering data from an OLD ipod

I have recently dug up an old 2nd or 3rd generation iPod touch, from my childhood, which is running iOS 4. There are a few audio files on it I'd be interested in recovering, but cannot figure out how. ...
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2answers
537 views

In iTunes 12 on macOS, how can I reset the skip count of a song?

Everything I can find on the internet seems to refer to a different version of macOS/iTunes than the ones I'm running. I want to reset the skip count of tracks without resetting their play counts, as ...
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0answers
19 views

Why won’t iCloud (or iTunes) synchronize books?

We have two iPads, recent models, with the latest IOS. Both have everything logged in to the same Apple ID. On a MacBook Pro (MBP) with the latest MacOS, iTunes and iBooks (and everything else) are ...
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0answers
10 views

Videos from Camera show in Photos, not on connected device via iTunes

I just shot a separate video of two animals. The videos show up on the iPhone when I go to the Photos app. However after connecting the iPhone to a Windows PC, giving that computer permission on the ...
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1answer
26 views

Does the biometry backup with iTunes?

I have an iPhone X with my FaceID registered. I back it up using iTunes. If I restore this backup to another iPhone with FaceID support, will my registered FaceID be restored? Or do I have to ...
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0answers
19 views

Apple iTunes & Family sharing: hide names of other members?

In my iCloud Apple ID I have family sharing enabled. I use it to share access to iTunes music with other AppleID holders (friends and family -- Apple offers 5 accounts to share with). My problem is ...
1
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1answer
38 views

iTunes thinks there is a podcast on my ipod when there isn't

Every day I listen to podcasts. When I'm done with them, I plug the iPod into the computer and uncheck the ones I no longer want, and then hit "sync" again. iTunes thinks that there is a podcast on my ...
2
votes
1answer
30 views

I have never seen this “Sign in…” message before downloading

I Am wondering why I am getting the message [above] all of the sudden. As far as I know I am already signed in. Why is this message being displayed, rather than the one similar to the one in the 2nd ...
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1answer
38 views

Will Time Machine backup an iTunes library that's stored on a network share?

I store my iTunes library on a Synology NAS and access it from an SMB share. The library is larger the SSD in my Macbook, so I cannot store it locally. Does Time Machine back a library that is on a ...
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1answer
78 views

Use different Country/Region from Family in App Store

My family is from Brazil and I live in Romania. I use family sharing so I can use Apple Music from my family account without paying for an extra individual subscription. This is the main feature I am ...
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0answers
16 views

How to stop the Apple Music ads every time I launch the Music app?

Lately, the Music app on my iPhone XR has been showing the "Join Apple Music!" call-to-action interstitial screen pretty much every time I launch it. Usually this happens when I'm in a bad-network ...
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0answers
23 views

Is it possible to lower bitrate of music downloaded from iCloud music library to iPhone?

I have a lot of music in my iCloud Music Library, most of it matched to 256 kb/s AAC files in iTunes Match. If I were to sync music to my phone by connecting it to iTunes on my desktop, I could choose ...
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0answers
20 views

None of the videos or photos on my iPhone show up in iTunes on my macbook?

It detects the iPhone when it's connected by USB cable, but when I open up the phone's videos/music/photos in iTunes, it's all empty. What could be the matter?