Questions tagged [itunes-store]

Apple's digital media store. The store currently sells Music, Movies, TV Shows, Applications (Mac and iOS), iBooks, and more.

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10
votes
5answers
33k views

Change iTunes Store country and keep Apple Music library?

Is there a way to change the iTunes Store country and still keep the Apple Music library? Preferably in an automated way. The reason for asking is that the Apple support article on changing the ...
0
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2answers
56 views

iTunes 12.4.1 cannot sync music to my iPad

I have tried syncing mp3 files I downloaded from a youtube converter (youtube-mp3.org), imported them to iTunes and then tried unsucessfully to sync them. My school has requested that I download a ...
10
votes
1answer
9k views

iTunes Store Doesn't Recognize iTunes Library

About two weeks ago, iTunes stopped recognizing my iTunes library. I get this message when I go to either File → Library → Update iCloud Music Library or Update Genius: There is no such option under ...
2
votes
1answer
3k views

iTunes Store is unavailable

Recently I am downloading movies from iTunes Store and books from iBooks Store. But one annoying thing that I've ran into these days are The Movie/iBooks store is unavailable. This is happening for a ...
1
vote
1answer
45 views

Apple Music charges card or available balance?

I am subscribed to Apple Music, and I also have a store credit from gift cards. Will my monthly subscription subtract from my store credit or charge my credit card?
0
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1answer
4k views

Does the country where a credit card is issued affect the content offered in iTunes (with all the restrictions for that country)?

I want to create an AppleID account in iTunes/Apple Music. iTunes forces me to provide a credit card. There is an option to select the country of my credit card. I have two cards issued in different ...
0
votes
1answer
2k views

iTunes movies HD Rental advertised as 5.1 surround, but only plays in stereo

"The Revenant" is clearly labeled on the iTunes store as 5.1 surround. But after purchasing and playing the HD Rental (yes it was fully buffered) it only output in stereo on Windows 10. The Netflix ...
0
votes
1answer
851 views

How to find apps registered to a different iTunes account

An acquaintance of mine bought a used iPhone. The previous owner was a friend. They installed some apps that the new owner wanted, but used the previous owner's iTunes account for convenience. Now ...
10
votes
3answers
113k views

What happens to my purchased music if I cancelled my Apple Music subscription?

I have a big music library that I assembled through years of purchasing music from iTunes and CDs. I would like to give Apple Music a try but what happens to the music that I own? Particularly ...
4
votes
3answers
26k views

Why is my new Apple TV suddenly not showing my purchased TV shows?

A few days ago, my new Apple TV stopped showing me my purchased TV shows. When I select the TV Shows app on the home screen, and click on the “Purchased” tab, I get a spinner that never goes away. ...
0
votes
1answer
27k views

How to update whatsapp with new apple ID [duplicate]

I need someone to help me I got this iphone5 a months ago from my cousin and I already have my own appleID and also my iCloud, and I could download the apps and everything but now when I got a notice ...
0
votes
2answers
4k views

Problem with iTunes Store and updating WhatsApp

So the problem is that I have an iPhone5 from my cousin, and yesterday I got a messages in WhatsApp from friends but I couldn't open WhatsApp. It said that I need to update WhatsApp. I went to the App ...
2
votes
3answers
5k views

Preventing 13-year-old from downloading apps previously downloaded

My 13-year-old had an Apple ID before family sharing was available. In the span of a few days he had downloaded a bunch of messaging apps on his iPhone that we, the parents, do not approve of. We ...
0
votes
1answer
210 views

Why am I having to pay again to listen to songs I already paid for at the ITunes store?

Why am I having to pay again to listen to songs I already paid for at the ITunes store? I'm getting a msg saying something about paying again to download over cellular.
6
votes
3answers
24k views

Understanding Apple's per-ID 10-device limit

I am confused about Apple's 10-device-per-Apple-ID limit. I am an Apple fanatic who owns tons of Apple devices, past and present, and uses nearly all of them on different occasions for different ...
4
votes
4answers
2k views

How can I hide the Biography and Similar Artists panel in iTunes?

For one of the artists on my iTunes music library, I've purchased music from iTunes Store. With iTunes 12, there's now a Biography panel and Similar Artists panel on the right that I can't get rid of -...
1
vote
0answers
58 views

Why is my App Store saying it needs my to give it my credit card? [duplicate]

So, I'm trying to get a make up cam for danTDM photos (lol) so I'm trying to get it and it's free and I haven't gotten a app in a long time and then it came up! GIVE US CREDIT CARD. And so I tryed it ...
0
votes
1answer
351 views

iphone 6 can't login to itunes and appstore?

When i type my email and password and then click to login button, After a few seconds without having to happen return to first state . what to do?
1
vote
1answer
490 views

How to ask for reimbursement for the app purchased from iTunes store

On my iPhone 5, I tried purchasing the app called Crystal - block Ads. The transactions is complete but seems like the app is not supported on my device so it's refusing to install. How do I ask for ...
-1
votes
1answer
1k views

ITunes takes forever to load a song preview

The Itunes store takes forever to load a 1.5 minute song preview, and in the middle it still gives 'Opening URL Buffer stream' dialog box. I have tried defaults write com.apple.iTunes buffer-stream-...
0
votes
1answer
2k views

Payment declined to update my billing details in iTunes Store

I'm trying to add my debt master card to my billing details and it says 'payment declined'. I had a chat with the Apple support and they asked me to check with the bank. I did that and the bank said ...
0
votes
1answer
954 views

Where in iOS 9 Beta 5 is the iTunes Store App?

Iam a verified developer and have downloaded the latest iOS 9 Beta 5 from https://developer.apple.com/ios/download/. But my other colleague has same version 9.0 (13A4325c) but he has the iTunes Store ...
0
votes
1answer
232 views

iTunes Store issue - cannot connect

I am having difficulties accessing the iTunes store. It attempts to connect for a while, then it times out I think because it remains blank. I suspect that the issue is with connection to the iTunes ...
0
votes
2answers
3k views

Can a single Apple ID/ iTunes account switch between multiple country AppStores to buy free Apps unique to each country?

Can a single Apple ID/ iTunes account switch between multiple country AppStores to buy free Apps unique to each country? If I use my single Apple ID/ iTunes account but move & have moved across ...
4
votes
2answers
6k views

Why aren't iTunes Store links opening from Chrome and Edge?

I'm trying to open iTunes links from the web in Windows 10. Whenever I click on a "View in iTunes" link in Microsoft Edge or Google Chrome, I get sent to a page saying I should download and install ...
0
votes
1answer
43 views

Set image from iTunes Extras's gallery as desktop picture

I just bought Mad Max: Fury Road from iTunes and wanted to set my desktop picture as one of the stills from the iTunes Extras's gallery. How can I do that?
1
vote
1answer
843 views

See remaining credits of iTunes account on Apple TV

Where can I check remaining credits of my iTunes account on my TV? I use Apple TV.
2
votes
1answer
385 views

Can I redeem all my iTunes gift cards at once?

For the past ever, I've been on my parents' Apple ID, making purchases on their credit cards and sharing any iTunes gift cards I redeemed with the family. However, I recently created my own Apple ID, ...
2
votes
2answers
4k views

Buying US iTunes card from UK

I have a US iTunes account and a friend - also from the US but currently in the UK - wants to send me an iTunes gift card. My question is: can he buy this card valid for the US Store with his US ...
0
votes
1answer
583 views

How can I rate Apple's Podcast.app in the iTunes App Store?

This is very odd and I just noticed this for the first time, but it seems, apple is not allowing ratings from customers for its own Postcast.app. The entire section "Ratings and reviews" is absent ...
5
votes
3answers
50k views

Can I use one Apple ID for Apple Music and another for iTunes & App Store?

Let us suppose I want to use a shared Apple ID for logging into iTunes & App Store, in order to share music and app purchases with a friend. But let us also suppose that, despite this, my friend ...
1
vote
1answer
318 views

Check if iTunes account has credit card linked

I received a message this morning saying an unknown device downloaded an app which costs $19.99. defending crowns or something like that, and the message says that if it wasn't me, I should click a ...
3
votes
0answers
148 views

Tool for Checking App review Status

Is there any app or tool for checking app review status of App Store. I develop iOS apps for different clients and different iTunes accounts, so every time I have to login every iTunes account for ...
0
votes
1answer
1k views

Change app name without uploading new binary?

Am I able to change my app name shown in App Store without uploading new binary and going though the whole submission process?
0
votes
1answer
985 views

Where is the “Free on iTunes” link?

Is "Free on iTunes" gone again? I'm unable to find the "Free on iTunes" link from the iOS app. I have seen no announcements nor news that "Free on iTunes" was going to be removed. How do I locate this ...
0
votes
1answer
42 views

Spotify Account on Iphone

Can i use my normal (on the website created) Spotify Premium Account on the iPhone or do I have to purchase Premium on iTunes/the Appstore ?
3
votes
1answer
6k views

Apple Music - Allowing Explicit Content Disabled

I've just started using Apple Music and searched for Metallica. And most of their albums are greyed out. After sometime searching for the answer i could see that all the Albums with the Explicit ...
1
vote
1answer
1k views

Do I have to enroll an Apple Developer Program when working for a client?

The problem: I cannot see certificates section in client's member center. Disclaimer: I am new to iOS platform so please bear it in mind. My client has set up an Apple Developer account at https://...
0
votes
1answer
1k views

Japan iTunes gift card with US Apple ID?

I'm using US Apple ID and got a gift card from Japan. I can't redeem it. How can I redeem the gift card?
1
vote
1answer
353 views

iTunes authorization for Home Sharing

Recently got new iPhones. Due to update issues, I'm having to use a different computer to sync 4 different devices. I have Home Sharing turned on, so I have access to all the apps stored on iTunes ...
8
votes
1answer
836 views

What's happens to credit in the non-Organizer account when you turn on Family Sharing?

I, my wife and my three kids all have apple devices and IDs. However, some of my kids have credit balances from gift cards. If I turn on Apple Sharing, can those gift balances still be spent?
2
votes
2answers
1k views

Use up the store credit [duplicate]

I have 0.80$ credit and I need to use it in order to change my region, so I can buy more store credit, since my credit card is not from USA anymore I moved back I need to find a way to use that ...
1
vote
1answer
84 views

How should you say an app is coming to the app store prior to being approved?

This is likely a silly question, but I can't seem to find anything official on this subject. Often on pages for upcoming games and applications, you'll see an image that states "Coming to Apple Store"...
0
votes
2answers
7k views

Purchase song on iTunes using iTunes credit

How to purchase a song/album using iTunes store credit? I tried to purchase a song but iTunes Store is asking my credit card while in fact I just redeemed a $15 gift card. Please help.
2
votes
1answer
400 views

Cannot transfer rented movie from iPod to computer?

I rented a movie on my iPod touch 5th gen and want to sync it to my computer so I can watch it there. It won't transfer however. What do I do? Do I have to rent it again on my computer?
0
votes
3answers
32k views

How to download past purchases from old Apple ID without waiting 90 days to switch back to new Apple ID?

On my old laptop, I used a shared Apple ID to purchase music on iTunes. It was a little tedious because it was connected to my sister's bank account, so I had to send her money before each purchase I ...
0
votes
1answer
66 views

How can I make iTunes start again after disabling it?

Since iTunes tries to steal my 'Play' button on my keyboard, I disabled it a few months ago. I now wish to buy a movie from the iTunes Store, which means I have to re-enable iTunes. Problem is: I can'...
0
votes
0answers
997 views

iTunes slow movie download and does not resume after paused playback

iTunes 12.1.0.50 on OS X 10.8.5 MacBook Air is showing weird behavior recently. When I rent a movie from the iTunes store I have the following problems: download is incredibly slow (ETA keeps going ...
0
votes
1answer
105 views

How do I transfer or sync u2 songs of innocence from My Library to my iPod?

I have U2's Songs of Innocence in My Libray of my iTunes. I have a PC. How do I transfer/sync this album to my iPod? Clicking the "sync" button does not do it; it only syncs up all other albums. And, ...
3
votes
0answers
201 views

How to turn off iTunes Store localisation?

The iTunes Store has an annoying habit of localising song metadata based on the system language: for instance, if I have my system language set to English but buy from the Japanese iTunes store, the ...