Questions tagged [itunes-store]

Apple's digital media store. The store currently sells Music, Movies, TV Shows, Applications (Mac and iOS), iBooks, and more.

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14 views

Why does iTunes show both local songs and iCloud downloads?

Something changed recently for me in iTunes, and now many songs in my iTunes library show up twice, with both local and available iCloud download versions: I don't understand what caused this to ...
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4answers
1k views

Can't add items to iTunes library

Starting this morning, every time I try to add an item to my iTunes library, a blank window appears. I can close it, and in the main iTunes window there's an exclamation mark in the top right corner. ...
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50 views

Open iTunes links in Web Browser

On Google Chrome running on Windows 10, is it possible to open iTunes links in the browser rather than trying to open the iTunes desktop client? I don't want to start this heavyweight software for the ...
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33 views

Limiting iOS app update to stores in specific countries

We have an iOS app that is available worldwide. If we limit it to UK App Store only, and send a new update of the app on the App Store, will existing users in other countries get the update too? Or ...
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1answer
11 views

Which countries / regions are iTunes / Apple vouchers available for?

Where can I find out in which countries iTunes vouchers are available for purchase?
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84 views

iTunes store is completely blank

I am using a 2016 Macbook Pro running Mojave. On iTunes, the Library, For You, Browse, and Radio sections work just fine. However, clicking the iTunes store results in this: The Music, Podcasts and ...
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1answer
361 views

In iTunes, when you purchase a movie in HD/4K, is the SD copy included?

I have an old iPod that I doubt can play more than SD, but I bought 4K for my newer items. Did Apple include the SD version in it? The iTunes store on iOS 6 doesn't work anymore for viewing movie ...
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4answers
113 views

How can I get my iOS app approved and avoid the 30% Apple Store Fees?

I have a SaaS system that is a web app. I also have a simplified lightweight version that is a mobile app. Users must have a main account on the web app before they can use the mobile app. That being ...
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23 views

Apple iTunes & Family sharing: hide names of other members?

In my iCloud Apple ID I have family sharing enabled. I use it to share access to iTunes music with other AppleID holders (friends and family -- Apple offers 5 accounts to share with). My problem is ...
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18 views

Frame by frame iTunes extras video

So I recently bought a movie on iTunes, and it would be really useful to be able to go frame by frame on the extras, does iTunes have this functionality?
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1answer
39 views

Can I be signed into iTunes with a different account than iCloud on same iPhone at same time?

Can my iTunes & App Store account be separate from my iCloud, Messages,and FaceTime accounts? Can I be signed into iTunes with separate account from iCloud, iMessage, etc, at the same time on ...
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3answers
24k views

Understanding Apple's per-ID 10-device limit

I am confused about Apple's 10-device-per-Apple-ID limit. I am an Apple fanatic who owns tons of Apple devices, past and present, and uses nearly all of them on different occasions for different ...
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1answer
109 views

Change App Store currency

I have recently changed the App Store region to South Korea, as I'm currently living here. I'd like to know if there is any way to change the currency of the App store without changing the country of ...
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1answer
223 views

Trying to update WhatsApp with new Apple ID

Trying to update WhatsApp with new Apple ID. When I enter my password, it keeps saying my account is disabled. So I have to reset it, and when I reset it, the same problem exist.
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2answers
97 views

How do I stop a monthly charge of $5.04 from APL*ITUNES I don't want?

I have a monthly charge of $5.04 from APL*ITUNES for what, I don't know. I want it stopped. What can I do to find out what it is for and ultimately how to stop the recurring charge?
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1answer
864 views

itunes cards purchased in US and used in Africa or Turkey

i have a friend in Turkey and is asking me to purchase an iTunes card for $200 but if you have an iTunes account can't you put a credit card on it to make purchases like Netflix. They are only over ...
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1answer
355 views

Download entire iTunes purchase history as CSV file (MacOS High Sierra)

Has anyone found a way to download iTunes Purchase history into some type of csv or text format? The closest thing I could find was this StackExchange answer of a great applescript that could ...
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2answers
4k views

Buying US iTunes card from UK

I have a US iTunes account and a friend - also from the US but currently in the UK - wants to send me an iTunes gift card. My question is: can he buy this card valid for the US Store with his US ...
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1answer
317 views

Can iTunes gift cards be used to make in-app purchases?

Does Apple allow the use of iTunes gift cards (in this case a Japanese iTunes gift card with a Japanese Apple ID) to buy an in-app purchase (for in-game currency)?
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1answer
43 views

How to remove boring message from itunes

I try to remove from itunes this boring message window that appears periodically : I have never had this message before and I don't know how to desactive it. I have unchecked the following options ...
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1answer
9k views

iTunes Store Doesn't Recognize iTunes Library

About two weeks ago, iTunes stopped recognizing my iTunes library. I get this message when I go to either File → Library → Update iCloud Music Library or Update Genius: There is no such option under ...
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5answers
33k views

Change iTunes Store country and keep Apple Music library?

Is there a way to change the iTunes Store country and still keep the Apple Music library? Preferably in an automated way. The reason for asking is that the Apple support article on changing the ...
4
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2answers
1k views

How do I know what iTunes credit is for?

So I have "2 Credits" showing on the top right of the iTunes Store screen. I've purchased music, but that hasn't changed the number of credits. Are the credits specifically to be used for certain ...
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1answer
4k views

Does the country where a credit card is issued affect the content offered in iTunes (with all the restrictions for that country)?

I want to create an AppleID account in iTunes/Apple Music. iTunes forces me to provide a credit card. There is an option to select the country of my credit card. I have two cards issued in different ...
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1answer
274 views

German iTunes Store: No Bank / Paypal?

I'm a long time customer of the German iTunes store (recently only iTunes match). My VISA was not valid anymore, so I had to change. Not having a VISA atm, I wanted to go for Paypal or direct bank ...
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2answers
562 views

Do I have to wait days for my library to upload again after accidentally logging out of iTunes?

About 15hrs ago I accidentally logged out of iTunes on our main Mac. I literally realized my error straight away, so logged back in immediately and didn't think anything of it. I then redeemed two ...
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1answer
45 views

Apple Music charges card or available balance?

I am subscribed to Apple Music, and I also have a store credit from gift cards. Will my monthly subscription subtract from my store credit or charge my credit card?
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3answers
5k views

Preventing 13-year-old from downloading apps previously downloaded

My 13-year-old had an Apple ID before family sharing was available. In the span of a few days he had downloaded a bunch of messaging apps on his iPhone that we, the parents, do not approve of. We ...
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1answer
693 views

In iTunes Store, how can you view the full name?

When I'm looking in the store (iTunes U, specifically), many of the titles are cut off, ending in "..." I thought the standard "hold the cursor over the text" would show a little window with the ...
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1answer
225 views

iBooks Store: How do I know what format is used?

I see a technical book on the iBooks store which looks interesting. The description tells me everything except: What format (PDF, ePub etc) is supplied? Does the book have DRM? I don’t know whether ...
2
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1answer
23 views

What is the purpose of (and criteria for inclusion in) the “Downloaded” section of the iTunes Library?

I've just upgraded to iTunes 12.7, and there is a new item in the Library section of the sidebar: "Downloaded". When I click on it, I am shown the same set of items that appear in the "Albums" ...
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2answers
38 views

how to buy and send an itunes card as a gift? [duplicate]

How do I gift an iTunes card to my friend in Ghana? I do not want one for myself. I have never heard or used one.
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1answer
4k views

This content can't be played on this Apple TV

Just watched Suits - S6; E13. I bought the season pass a while ago. Went to watch the next episode - S6; E14, but got the following error: This content can't be played on this Apple TV. Why / ...
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2answers
1k views

Re-download purchased film on iPad without iTunes

I'm having real difficulty finding an answer to this problem and since the device is out of warranty, Apple want to charge £25 for me to even report the problem. We have ONE film that we've purchased ...
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0answers
80 views

Download entire iTunes 12.7.4.76 purchase history as CSV file (iMac 21.5-inch 2017, MacOS High Sierra 10.13.4)

Looking to download my iTunes purchase history and found this AppleScript by @Boris42, Download entire iTunes purchase history as CSV file (MacOS High Sierra), however it's not working on my iMac. ...
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2answers
23k views

separate apple IDs on same email address

our two kids have got ipod touches for Christmas. I tried to get them separate Apple ID accounts but it said because we had the same email address we could only have the one Apple ID. Is there a way ...
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1answer
706 views

Can we download iTunes's 4K movies?

I saw in the Hong Kong iTunes store showing "Featured 4K HDR Movies": but it doesn't show a 4K logo or a 4K download size: Is it downloadable? Can it be viewed on the Mac in 4K (such as on the iMac ...
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1answer
954 views

Where in iOS 9 Beta 5 is the iTunes Store App?

Iam a verified developer and have downloaded the latest iOS 9 Beta 5 from https://developer.apple.com/ios/download/. But my other colleague has same version 9.0 (13A4325c) but he has the iTunes Store ...
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1answer
947 views

AppStore credit card authorization fail

I purchased an app 5 days ago and the the amount was debited in my account but my purchase history shows We were unable to authorize your credit card for this purchase. Please update your billing ...
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2answers
2k views

iTunes Store says my card is invalid

My iPad is telling me that my card is invalid and I've used it before. When I go to the payment method my security number is gone from the info. When I input the number it says my payment method isn't ...
3
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1answer
61 views

How do i transfer apps from one iPhone to another

How do i transfer apps from one iPhone to another. in Android we do the same using Zapya, where we can send applications. is there any way in Iphone for the same?
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1answer
41 views

Some iTunes URL generate 404 response from python but still work when you browse them from a web browser

I am using python requests to get itunes URL responses. for some links it works and for others it doesn't, for example: working - https://itunes.apple.com/SA/app/id944846798?ls=1&mt=8 not ...
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3answers
26k views

Why is my new Apple TV suddenly not showing my purchased TV shows?

A few days ago, my new Apple TV stopped showing me my purchased TV shows. When I select the TV Shows app on the home screen, and click on the “Purchased” tab, I get a spinner that never goes away. ...
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1answer
1k views

Restoring past purchases with changed Apple ID

How can I restore my past purchases if I wish to change my Apple ID?
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2answers
123k views

How can I change the country of an iTunes account?

When I first set up my iTunes account, I didn't have a credit card, so I set it up as a US account, as this was the only way I could create one without a card (and thus use my iPod Touch). The ...
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1answer
2k views

iTunes movies HD Rental advertised as 5.1 surround, but only plays in stereo

"The Revenant" is clearly labeled on the iTunes store as 5.1 surround. But after purchasing and playing the HD Rental (yes it was fully buffered) it only output in stereo on Windows 10. The Netflix ...
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0answers
33 views

Can I gift an ibook to multiple recipients as a conference giveaway?

I would like to gift a book listed on ibooks as a giveaway for 175 people at a European conference. Attendees all have iphones/ipads but are based across various European countries. I have all their ...
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3answers
32k views

How to download past purchases from old Apple ID without waiting 90 days to switch back to new Apple ID?

On my old laptop, I used a shared Apple ID to purchase music on iTunes. It was a little tedious because it was connected to my sister's bank account, so I had to send her money before each purchase I ...
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1answer
6k views

How to use different accounts (of different countries) for iTunes and iBookstore on iPhone or iPad?

Simply stated, it is I bought quite a bit of Music and Movies from my native country (be it Hong Kong, France, Italy, etc). However, the iBookstore for that country has very few books on the ...
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1answer
2k views

Payment declined to update my billing details in iTunes Store

I'm trying to add my debt master card to my billing details and it says 'payment declined'. I had a chat with the Apple support and they asked me to check with the bank. I did that and the bank said ...