Questions tagged [itunes-store]

Apple's digital media store. The store currently sells Music, Movies, TV Shows, Applications (Mac and iOS), iBooks, and more.

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15 views

iTunes Connect - In App Purchase - App Rejected [closed]

My app got rejected with the below message. Guideline 5.6 - Developer Code of Conduct We noticed your app attempts to manipulate customers into making unwanted in-app purchases. Specifically, users ...
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1answer
28 views

How do I use/transfer my kids iTune balance onto my family plan

My kids have ~$30 on their iTunes accounts from gift cards. We then put everyone into a family group. When they purchase items from the App store, it is paid for under the family account. How do ...
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1answer
415 views

Can I redeem all my iTunes gift cards at once?

For the past ever, I've been on my parents' Apple ID, making purchases on their credit cards and sharing any iTunes gift cards I redeemed with the family. However, I recently created my own Apple ID, ...
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1answer
240 views

Why is iTunes displaying random junk characters when I try to verify my billing information?

I get garbled/garbage characters (weird font?) when I try to manage payment methods (I can't get past this screen to purchase a song*): I also got this screen at one point trying to open an apple ...
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1answer
3k views

Why is my Apple TV returning errors when I watch movies rented from Apple?

Movies start, but a few times per movie, returns an error: "An error occurred while loading this content". It will allow me to start it again, but it's really frustrating. Internet connection ...
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1answer
4k views

This content can't be played on this Apple TV

Just watched Suits - S6; E13. I bought the season pass a while ago. Went to watch the next episode - S6; E14, but got the following error: This content can't be played on this Apple TV. Why / ...
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57 views

Team is not showing in developer.apple.com but showing in the app store connect

I have admin role of an account and able to view the team in app store connect website but with the same account not able to view the same on developer.apple.com. Did't get what is going wrong here.
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1answer
71 views

Subscription management with iTunes id (restrict the user from creating multiple subscription on same iTunes ID)

I am working on an Auto-renewable subscription based application. We are using In-App purchase (StoreKit) option for the payment. I have 2 subscription plans. Monthly subscription Yearly subscription ...
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1answer
34 views

One-time purchase iTunes album?

I've been trying to download some WOODKID to my iTunes library. I don't see how to do this: looks like I need to subscribe to Apple Music? Is one-time purchase no longer possible? How am I meant to ...
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2answers
119k views

How can I download free apps without registering an Apple ID?

"This Apple ID has not been yet been used before in the iTunes Store. Tap review to sign in, then review your account information." I keep getting this message when I try to install free apps from ...
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4answers
61k views

Can I use one Apple ID for Apple Music and another for iTunes & App Store?

Let us suppose I want to use a shared Apple ID for logging into iTunes & App Store, in order to share music and app purchases with a friend. But let us also suppose that, despite this, my friend ...
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1answer
933 views

There is no Credit/Debit Card on the Apple Online Store associated with your Apple ID

When visiting developer.apple.com to renew my Apple Developer Program membership, I see the following error: There is no credit/debit card on the Apple Online Store associated with your Apple ID to ...
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12 views

Why does iTunes say “already associate with an Apple ID” when I start a new iTunes library?

I tried to check whether I can watch some movies on my iTunes on the Macbook Pro. And I can stream some of them, and some will trigger this dialog: and it usually means (for me), that I previously ...
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1answer
45 views

iTunes Store Not Showing

Whenever i try to go to the iTunes store, it loads and acts like something will come up, but its completely blank in the middle where the songs are displayed. It still lets me search but nothing comes ...
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1answer
1k views

Disable Two-Factor Authentication for macOS?

How to disable Apple’s Two-Factor Authentication for macOS? Older Macs do not support Two-Factor Authentication. As a side-effect, a user cannot access their iTunes account in iTunes on any older ...
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4answers
5k views

Can't add items to iTunes library

Starting this morning, every time I try to add an item to my iTunes library, a blank window appears. I can close it, and in the main iTunes window there's an exclamation mark in the top right corner. ...
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400 views

Open iTunes links in Web Browser

On Google Chrome running on Windows 10, is it possible to open iTunes links in the browser rather than trying to open the iTunes desktop client? I don't want to start this heavyweight software for the ...
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0answers
129 views

Limiting iOS app update to stores in specific countries

We have an iOS app that is available worldwide. If we limit it to UK App Store only, and send a new update of the app on the App Store, will existing users in other countries get the update too? Or ...
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1answer
12 views

Which countries / regions are iTunes / Apple vouchers available for?

Where can I find out in which countries iTunes vouchers are available for purchase?
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1answer
691 views

In iTunes, when you purchase a movie in HD/4K, is the SD copy included?

I have an old iPod that I doubt can play more than SD, but I bought 4K for my newer items. Did Apple include the SD version in it? The iTunes store on iOS 6 doesn't work anymore for viewing movie ...
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4answers
808 views

How can I get my iOS app approved and avoid the 30% Apple Store Fees?

I have a SaaS system that is a web app. I also have a simplified lightweight version that is a mobile app. Users must have a main account on the web app before they can use the mobile app. That being ...
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94 views

Apple iTunes & Family sharing: hide names of other members?

In my iCloud Apple ID I have family sharing enabled. I use it to share access to iTunes music with other AppleID holders (friends and family -- Apple offers 5 accounts to share with). My problem is ...
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1answer
62 views

Can I be signed into iTunes with a different account than iCloud on same iPhone at same time?

Can my iTunes & App Store account be separate from my iCloud, Messages,and FaceTime accounts? Can I be signed into iTunes with separate account from iCloud, iMessage, etc, at the same time on ...
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3answers
27k views

Understanding Apple's per-ID 10-device limit

I am confused about Apple's 10-device-per-Apple-ID limit. I am an Apple fanatic who owns tons of Apple devices, past and present, and uses nearly all of them on different occasions for different ...
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1answer
363 views

Change App Store currency

I have recently changed the App Store region to South Korea, as I'm currently living here. I'd like to know if there is any way to change the currency of the App store without changing the country of ...
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1answer
590 views

Trying to update WhatsApp with new Apple ID

Trying to update WhatsApp with new Apple ID. When I enter my password, it keeps saying my account is disabled. So I have to reset it, and when I reset it, the same problem exist.
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2answers
154 views

How do I stop a monthly charge of $5.04 from APL*ITUNES I don't want?

I have a monthly charge of $5.04 from APL*ITUNES for what, I don't know. I want it stopped. What can I do to find out what it is for and ultimately how to stop the recurring charge?
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1answer
2k views

itunes cards purchased in US and used in Africa or Turkey

i have a friend in Turkey and is asking me to purchase an iTunes card for $200 but if you have an iTunes account can't you put a credit card on it to make purchases like Netflix. They are only over ...
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1answer
553 views

Download entire iTunes purchase history as CSV file (MacOS High Sierra)

Has anyone found a way to download iTunes Purchase history into some type of csv or text format? The closest thing I could find was this StackExchange answer of a great applescript that could ...
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2answers
6k views

Buying US iTunes card from UK

I have a US iTunes account and a friend - also from the US but currently in the UK - wants to send me an iTunes gift card. My question is: can he buy this card valid for the US Store with his US ...
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1answer
686 views

Can iTunes gift cards be used to make in-app purchases?

Does Apple allow the use of iTunes gift cards (in this case a Japanese iTunes gift card with a Japanese Apple ID) to buy an in-app purchase (for in-game currency)?
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1answer
76 views

How to remove boring message from itunes

I try to remove from itunes this boring message window that appears periodically : I have never had this message before and I don't know how to desactive it. I have unchecked the following options ...
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1answer
11k views

iTunes Store Doesn't Recognize iTunes Library

About two weeks ago, iTunes stopped recognizing my iTunes library. I get this message when I go to either File → Library → Update iCloud Music Library or Update Genius: There is no such option under ...
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5answers
46k views

Change iTunes Store country and keep Apple Music library?

Is there a way to change the iTunes Store country and still keep the Apple Music library? Preferably in an automated way. The reason for asking is that the Apple support article on changing the ...
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2answers
2k views

How do I know what iTunes credit is for?

So I have "2 Credits" showing on the top right of the iTunes Store screen. I've purchased music, but that hasn't changed the number of credits. Are the credits specifically to be used for certain ...
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1answer
5k views

Does the country where a credit card is issued affect the content offered in iTunes (with all the restrictions for that country)?

I want to create an AppleID account in iTunes/Apple Music. iTunes forces me to provide a credit card. There is an option to select the country of my credit card. I have two cards issued in different ...
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1answer
277 views

German iTunes Store: No Bank / Paypal?

I'm a long time customer of the German iTunes store (recently only iTunes match). My VISA was not valid anymore, so I had to change. Not having a VISA atm, I wanted to go for Paypal or direct bank ...
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2answers
782 views

Do I have to wait days for my library to upload again after accidentally logging out of iTunes?

About 15hrs ago I accidentally logged out of iTunes on our main Mac. I literally realized my error straight away, so logged back in immediately and didn't think anything of it. I then redeemed two ...
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1answer
50 views

Apple Music charges card or available balance?

I am subscribed to Apple Music, and I also have a store credit from gift cards. Will my monthly subscription subtract from my store credit or charge my credit card?
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3answers
10k views

Preventing 13-year-old from downloading apps previously downloaded

My 13-year-old had an Apple ID before family sharing was available. In the span of a few days he had downloaded a bunch of messaging apps on his iPhone that we, the parents, do not approve of. We ...
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1answer
729 views

In iTunes Store, how can you view the full name?

When I'm looking in the store (iTunes U, specifically), many of the titles are cut off, ending in "..." I thought the standard "hold the cursor over the text" would show a little window with the ...
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1answer
366 views

iBooks Store: How do I know what format is used?

I see a technical book on the iBooks store which looks interesting. The description tells me everything except: What format (PDF, ePub etc) is supplied? Does the book have DRM? I don’t know whether ...
2
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1answer
23 views

What is the purpose of (and criteria for inclusion in) the “Downloaded” section of the iTunes Library?

I've just upgraded to iTunes 12.7, and there is a new item in the Library section of the sidebar: "Downloaded". When I click on it, I am shown the same set of items that appear in the "Albums" ...
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2answers
82 views

how to buy and send an itunes card as a gift? [duplicate]

How do I gift an iTunes card to my friend in Ghana? I do not want one for myself. I have never heard or used one.
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2answers
1k views

Re-download purchased film on iPad without iTunes

I'm having real difficulty finding an answer to this problem and since the device is out of warranty, Apple want to charge £25 for me to even report the problem. We have ONE film that we've purchased ...
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0answers
106 views

Download entire iTunes 12.7.4.76 purchase history as CSV file (iMac 21.5-inch 2017, MacOS High Sierra 10.13.4)

Looking to download my iTunes purchase history and found this AppleScript by @Boris42, Download entire iTunes purchase history as CSV file (MacOS High Sierra), however it's not working on my iMac. ...
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2answers
29k views

separate apple IDs on same email address

our two kids have got ipod touches for Christmas. I tried to get them separate Apple ID accounts but it said because we had the same email address we could only have the one Apple ID. Is there a way ...
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1answer
808 views

Can we download iTunes's 4K movies?

I saw in the Hong Kong iTunes store showing "Featured 4K HDR Movies": but it doesn't show a 4K logo or a 4K download size: Is it downloadable? Can it be viewed on the Mac in 4K (such as on the iMac ...
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1answer
957 views

Where in iOS 9 Beta 5 is the iTunes Store App?

Iam a verified developer and have downloaded the latest iOS 9 Beta 5 from https://developer.apple.com/ios/download/. But my other colleague has same version 9.0 (13A4325c) but he has the iTunes Store ...
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1answer
971 views

AppStore credit card authorization fail

I purchased an app 5 days ago and the the amount was debited in my account but my purchase history shows We were unable to authorize your credit card for this purchase. Please update your billing ...

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