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Questions tagged [itunes-store]

Apple's digital media store. The store currently sells Music, Movies, TV Shows, Applications (Mac and iOS), iBooks, and more.

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iPod Classic160gb shows “No Music” and unknown storage use. Charged with MacBook Air [duplicate]

I have over 18000 tracks on my iPod. I plugged it into MacBook Air via USB and when I went to get it after charging the message appeared that there was "No Music". I use my iPod almost constantly in ...
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17 views

iTunes store is completely blank

I am using a 2016 Macbook Pro running Mojave. On iTunes, the Library, For You, Browse, and Radio sections work just fine. However, clicking the iTunes store results in this: The Music, Podcasts and ...
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1answer
38 views

In iTunes, when you purchase a movie in HD/4K, is the SD copy included?

I have an old iPod that I doubt can play more than SD, but I bought 4K for my newer items. Did Apple include the SD version in it? The iTunes store on iOS 6 doesn't work anymore for viewing movie ...
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9 views

Frame by frame iTunes extras video

So I recently bought a movie on iTunes, and it would be really useful to be able to go frame by frame on the extras, does iTunes have this functionality?
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19 views

Apple iTunes & Family sharing: hide names of other members?

In my iCloud Apple ID I have family sharing enabled. I use it to share access to iTunes music with other AppleID holders (friends and family -- Apple offers 5 accounts to share with). My problem is ...
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1answer
32 views

Can I be signed into iTunes with a different account than iCloud on same iPhone at same time?

Can my iTunes & App Store account be separate from my iCloud, Messages,and FaceTime accounts? Can I be signed into iTunes with separate account from iCloud, iMessage, etc, at the same time on ...
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4answers
87 views

How can I get my iOS app approved and avoid the 30% Apple Store Fees?

I have a SaaS system that is a web app. I also have a simplified lightweight version that is a mobile app. Users must have a main account on the web app before they can use the mobile app. That being ...
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1answer
46 views

Change App Store currency

I have recently changed the App Store region to South Korea, as I'm currently living here. I'd like to know if there is any way to change the currency of the App store without changing the country of ...
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1answer
76 views

Trying to update WhatsApp with new Apple ID

Trying to update WhatsApp with new Apple ID. When I enter my password, it keeps saying my account is disabled. So I have to reset it, and when I reset it, the same problem exist.
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2answers
75 views

How do I stop a monthly charge of $5.04 from APL*ITUNES I don't want?

I have a monthly charge of $5.04 from APL*ITUNES for what, I don't know. I want it stopped. What can I do to find out what it is for and ultimately how to stop the recurring charge?
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1answer
37 views

How to remove boring message from itunes

I try to remove from itunes this boring message window that appears periodically : I have never had this message before and I don't know how to desactive it. I have unchecked the following options ...
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1answer
177 views

iBooks Store: How do I know what format is used?

I see a technical book on the iBooks store which looks interesting. The description tells me everything except: What format (PDF, ePub etc) is supplied? Does the book have DRM? I don’t know whether ...
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2answers
26 views

how to buy and send an itunes card as a gift? [duplicate]

How do I gift an iTunes card to my friend in Ghana? I do not want one for myself. I have never heard or used one.
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1answer
23 views

What is the purpose of (and criteria for inclusion in) the “Downloaded” section of the iTunes Library?

I've just upgraded to iTunes 12.7, and there is a new item in the Library section of the sidebar: "Downloaded". When I click on it, I am shown the same set of items that appear in the "Albums" ...
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0answers
73 views

Download entire iTunes 12.7.4.76 purchase history as CSV file (iMac 21.5-inch 2017, MacOS High Sierra 10.13.4)

Looking to download my iTunes purchase history and found this AppleScript by @Boris42, Download entire iTunes purchase history as CSV file (MacOS High Sierra), however it's not working on my iMac. ...
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1answer
295 views

Download entire iTunes purchase history as CSV file (MacOS High Sierra)

Has anyone found a way to download iTunes Purchase history into some type of csv or text format? The closest thing I could find was this StackExchange answer of a great applescript that could ...
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1answer
58 views

How do i transfer apps from one iPhone to another

How do i transfer apps from one iPhone to another. in Android we do the same using Zapya, where we can send applications. is there any way in Iphone for the same?
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1answer
283 views

Can iTunes gift cards be used to make in-app purchases?

Does Apple allow the use of iTunes gift cards (in this case a Japanese iTunes gift card with a Japanese Apple ID) to buy an in-app purchase (for in-game currency)?
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1answer
36 views

Some iTunes URL generate 404 response from python but still work when you browse them from a web browser

I am using python requests to get itunes URL responses. for some links it works and for others it doesn't, for example: working - https://itunes.apple.com/SA/app/id944846798?ls=1&mt=8 not ...
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0answers
28 views

Can I gift an ibook to multiple recipients as a conference giveaway?

I would like to gift a book listed on ibooks as a giveaway for 175 people at a European conference. Attendees all have iphones/ipads but are based across various European countries. I have all their ...
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1answer
27 views

iTunes store purchased media items: usability in another country?

An Apple account with a Canadian billing address and payment method is used to buy movies on the Canadian iTunes store. Will an Apple TV 4k located physically in another country (say, Vietnam) be able ...
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1answer
249 views

What Internet connection speed do you need to watch iTunes's 4K movies?

I'm looking for ballpark figures for what 4K movies from iTunes use in terms of network bandwidth. Is this documented or something that's a known range?
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216 views

Can you view iTunes's 4K movies on an iMac 27 or Macbook Pro + 4K TV?

Can you view iTunes's 4K movies on an iMac 27 5K display, or on an Macbook Pro with the HDMI output connected to a 4K TV?
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1answer
694 views

itunes cards purchased in US and used in Africa or Turkey

i have a friend in Turkey and is asking me to purchase an iTunes card for $200 but if you have an iTunes account can't you put a credit card on it to make purchases like Netflix. They are only over ...
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1answer
25 views

iphone, itunes store app: how to view text hidden by “…”

I just went to look at the next album by Tune Yards and I can see it says "Pre Order: expected J..." but there appears to be no way to view this text! Anyone know how to expand it or get it show the ...
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2answers
171 views

Payment verification

When I go to download free apps it says it wants a payment method. I have already changed my settings to "none" like everyone says to do. But it still asks for one. How do I get it to stop asking for ...
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1answer
682 views

Can we download iTunes's 4K movies?

I saw in the Hong Kong iTunes store showing "Featured 4K HDR Movies": but it doesn't show a 4K logo or a 4K download size: Is it downloadable? Can it be viewed on the Mac in 4K (such as on the iMac ...
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1answer
202 views

iPhone Keeps Asking for Other User iTunes Store Creds - Which Content is Causing this?

I just reset my phone and restored a backup from iCloud. Now, I keep getting prompted to sign-in to my wife's iTunes account. No matter how many times I click cancel, it keeps popping up; over and ...
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1answer
818 views

Disable Two-Factor Authentication for macOS?

How to disable Apple’s Two-Factor Authentication for macOS? Older Macs do not support Two-Factor Authentication. As a side-effect, a user cannot access their iTunes account in iTunes on any older ...
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3answers
186 views

Changing my Apple-Id's nationality

Not many years ago, there was quite a difference between accounts from different countries when it came to apps and music available for purchase. Nowadays I don't really see that difference, so I wish ...
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2answers
474 views

Do I have to wait days for my library to upload again after accidentally logging out of iTunes?

About 15hrs ago I accidentally logged out of iTunes on our main Mac. I literally realized my error straight away, so logged back in immediately and didn't think anything of it. I then redeemed two ...
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1answer
1k views

In-app purchase from Japanese app

So I tried to buy some in-app offers from a app that I downloaded in a different app store region, after putting in my billing information it won't go through. I'm using a US debit/credit card. Is ...
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1answer
55 views

why is itunes not acknowledging my gift card credit?

I have $50 of store credit to iTunes from gift cards for my birthday and when I go to buy anything it's trying to charge my debit card, not my iTunes gift cards. is there something I have to do to ...
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2answers
1k views

iTunes: How to transfer a music purchase between two Apple IDs?

I bought an album off of iTunes on my phone, and now my mom wants to listen to it. The problem is I bought the songs using my apple ID on my phone, and her iTunes is under a different account. Q: Is ...
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1answer
331 views

Is it possible to consolidate music bought from iTunes Stores in different countries in a single device?

My main account is on the Canadian iTunes Store but I would like to buy albums that are only available on the Japanese and UK iTunes and have everything together on an iPad. Is it possible to switch ...
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1answer
4k views

This content can't be played on this Apple TV

Just watched Suits - S6; E13. I bought the season pass a while ago. Went to watch the next episode - S6; E14, but got the following error: This content can't be played on this Apple TV. Why / ...
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3answers
360 views

Is there a third-party iTunes store browser?

I like browsing through the iTunes store's music content, but I really don't like the UI on the macOS iTunes store application (Macbook Pro). Is there a third-party app that emulates the iTunes store (...
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1answer
41 views

Apple family sharing from iOS to Mac

Can I initiate Family Sharing from my apple ID on an iOS device as the organiser to another account on my Mac so that latter can have the possibility to share the iWork apps i have on my iOS device ...
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1answer
313 views

How do I change iOS iTunes Store Region?

I was looking at movies reviews online, and a hyper link took me to iTunes, it said "Hey this isn't available in the US but it is in the UK, would you like to change stores?" So I said sure, why not? ...
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13answers
24k views

How to remove the “Could not connect to the iTunes store” error message when your network does not allow access to the iTunes Store

Since the last update, iTunes is unusable for me on my iMac, because with every song change it shows a "Could not connect to the iTunes Store" error message. My network at work does not allow access ...
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2answers
1k views

How do I know what iTunes credit is for?

So I have "2 Credits" showing on the top right of the iTunes Store screen. I've purchased music, but that hasn't changed the number of credits. Are the credits specifically to be used for certain ...
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1answer
407 views

Multiple apple account on the same mac wait 90 days to download? [duplicate]

So I have a US itunes account and a German one, because the US gets stuff earlier. The German one is my main account and I use that for the mac app store and for the apps on iTunes but I mainly use ...
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1answer
779 views

Can I use an iTunes gift card to pay for something I bought yesterday and avoid a credit card charge?

I need to buy something today via iTunes. However, I have gift cards arriving tomorrow that I had initially planned on using to buy this item. If I do end up buying it today, will I be able to use the ...
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2answers
57 views

Why the app is not on the App Store but it's on iTunes?

This is really weird, my App Store is set to my country, Portugal and I checked on the iTunes browser using "pt" at URL, and the app I'm looking for it is listed there. But when I search the app on ...
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1answer
145 views

Application not in the App Store Search

When I search for my app by it's name 'Go Arc 2' I cannot find it in the App Store Search on iPad/iPhone. I can find other apps that I've uploaded (we sell the app as a white label to different ...
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1answer
575 views

Why is my podcast validating correctly but getting rejected by iTunes?

I have a podcast that passes all validation tests I can find, yet iTunes won't accept it. I'm hoping someone here can tell me what's wrong with it. The feed is http://www.loatoday.net/feed/mp3/ It ...
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5answers
29k views

Change iTunes Store country and keep Apple Music library?

Is there a way to change the iTunes Store country and still keep the Apple Music library? Preferably in an automated way. The reason for asking is that the Apple support article on changing the ...
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2answers
56 views

iTunes 12.4.1 cannot sync music to my iPad

I have tried syncing mp3 files I downloaded from a youtube converter (youtube-mp3.org), imported them to iTunes and then tried unsucessfully to sync them. My school has requested that I download a ...
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1answer
8k views

iTunes Store Doesn't Recognize iTunes Library

About two weeks ago, iTunes stopped recognizing my iTunes library. I get this message when I go to either File → Library → Update iCloud Music Library or Update Genius: There is no such option under ...
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1answer
3k views

iTunes Store is unavailable

Recently I am downloading movies from iTunes Store and books from iBooks Store. But one annoying thing that I've ran into these days are The Movie/iBooks store is unavailable. This is happening for a ...