Questions tagged [ios-appstore]

The iOS App Store is a digital application distribution platform for iOS devices, developed and maintained by Apple.

40
votes
2answers
8k views

What can I, as a user, do about offensive reviews in App Store?

While browsing iOS App Store, I happened upon an app review filled with an antisemitic rant (the reviewer was complaining about the impact of micro transactions on the game by calling developers “...
40
votes
6answers
29k views

How to report App Store rule violations?

Is there a link or somewhere to report App Store rule violations? Specifically, when an app is using push notifications to send you advertisements/promotions, despite this being explicitly against ...
30
votes
1answer
344k views

App Store asking for other Apple ID when updating apps

My friend's mate reset his phone to prove him wrong about a situation and ever since then when he tries to update his apps it asks for his mom's iCloud password yet it says at the bottom of the App ...
29
votes
4answers
107k views

How to change the language of the App Store to be able to see accurate star ratings?

I have an iTunes account with an Italian billing address; because of this Apple assumes that I want the app store in Italian which is not the case. Part of the UI is in Italian (other parts are in ...
28
votes
2answers
26k views

What does the plus sign next to the price of an app in the App Store mean?

There is often a plus sign in the upper left corner of the price button for an app. Even some free apps have this plus sign.
24
votes
10answers
35k views

Re-downloading apps purchased in a different country?

I lived in Canada for several years, but now I live in Norway (again). In Canada, I have purchased many apps on both the iOS and Mac OS X app stores. Some of these apps I have uninstalled over the ...
21
votes
4answers
91k views

How can I see all apps in 'Essentials' in Mac and iTunes app stores?

A quick question: While navigating the Mac and iOS appstores, I often see some apps marked with a grey rectangular box with rounded edges called 'Essentials', which appears just below the rating of ...
19
votes
5answers
3k views

See what a previously purchased app costs on iOS App Store

How can I on the iOS App Store see what an app that I've already bought costs at the moment?
19
votes
4answers
436k views

How to install apps which require a newer version of iOS on a 1st gen. iPad?

I have a 1st generation iPad and when I download apps it tells me “this requires iOS 6.0 or later” but when I go to update it tells me it's fully updated? Why is this happening, and is there any way I ...
19
votes
1answer
483k views

“Verification Required” when installing free apps?

When I tried to install a free app, AppStore says: Verification Required Before you can make purchases, you must tap Continue to sign in, then verify your payment info. I never had this ...
19
votes
1answer
4k views

“Buy me a coffee” as in-app purchase?

Does Apple tolerate a "buy me a coffee" feature as In-App purchase ?
18
votes
5answers
511k views

“Unable to download the app at this time”

My iPhone 4 can't download any apps. There's a warning message that says "couldn't download the app at this time" and "done" and "retry". What can I do?
17
votes
1answer
292k views

Can't install any app, App Store asks for credit card

I haven't been installing anything on my iPad Mini for the past few weeks. But previously, I just had to tap on "Install", enter my Apple ID password and go. Now, for every new application, even ...
16
votes
1answer
519k views

How can I change the iOS App Store Country on my iPhone 5? [duplicate]

When I try to download any app on my iPhone 5, I receive the following message: Account not in this store. Your account is not valid for use in the Swiss store. You must switch to the the US store ...
16
votes
13answers
2k views

What is the best way to discover good iPhone apps? [closed]

So I can browse the App store myself, and read ratings and reviews, but with the 100,000+ iPhone apps out there, are there better ways to do this? Word of mouth? App review sites? Cool app-of-the-day?...
16
votes
4answers
311k views

How do I install an older version of an app on an iPhone?

I want to install the Trello App on my iPhone. On the phone I have iOS 7. When I try to install the App, it tells me it needs at least version 8 of iOS. I do not want to upgrade my iOS version, ...
15
votes
2answers
6k views

Will my apps be removed from the App Store if my developer account expires?

Will my apps get taken down on the App Store if I allow my developer account to expire?
15
votes
2answers
19k views

Download free app updates without prompting to enter Apple ID password on iOS 6

I read somewhere in iOS 6 you don't need to enter your Apple ID password for downloading free apps and updates to already installed apps. However I see that I am still being prompted for my Apple ID ...
14
votes
1answer
4k views

Can I request Apple to expedite the approval of a new version of my app to rectify a critical bug

If my app is live and users are facing a critical issue, can I upload another build and ask Apple to make it live within a day or two?
14
votes
1answer
1k views

How to reinstall old iOS software?

I have an older iPod touch which which supports up to iOS 6.1.6 and nothing newer. This device is equipped with a Linea Pro barcode scanner and previously had an application called "Web Barcode" ...
14
votes
4answers
296k views

How can I find out which apps I have already downloaded on my iPhone?

When you attempt to download an app that costs money, you will not be charged if you already bought the app. After you press buy and enter your iTunes password, it will say "You have already purchased ...
14
votes
3answers
37k views

If I purchase an app for my iPhone can I download it for free on my iPad?

If I purchase an app for my iPhone can I download it for free on my iPad?
14
votes
1answer
1k views

Privacy: what personal data does Apple share with an app developer, when I buy an app?

What personal data is shared with an app developer when I buy an app? I am interested in Mac App Store and also iOS App Store. Do they see my real name, or location, or something different? I found, ...
14
votes
1answer
154 views

App Store purchases and updates

I've been having this problem for a few days. Recently I switched my App Store country region from India to Canada. All my past app purchases and downloads were erased. I then downloaded some apps ...
14
votes
1answer
20k views

iOS apps “could not be purchased at this time”

Every time I open the App Store on my iPad, after about 30 seconds, a message appears saying that a number of apps "could not be purchased at this time." This problem seems to originate by attempting ...
14
votes
6answers
116k views

iOS App stuck in 'Loading…'

I tried downloading Tumblr yesterday but it never completed. At the moment I have an App icon stuck at 'Loading...'. I have tried restarting the iPhone (holding down both home and side buttons at the ...
14
votes
2answers
21k views

Can I download a free app from the App Store without a credit card?

I just recently got an iPod Touch and wanted to download some free apps. The App Store wanted me to get an Apple ID, no problem. But now it's telling me to input a credit card. I don't have one, and ...
14
votes
3answers
13k views

How can I gift a copy of an app that I already own?

I own an app. I want to purchase an additional copy of that app for a friend using iTunes' gift functionality. In the iOS App Store and the iTunes store on a Mac, the gift option doesn't appear for ...
13
votes
2answers
5k views

If I buy an iPhone app will I have to re-purchase the app if I get a new iPhone?

I upgraded from the 3G to the iPhone 4 and forgot to backup and transfer my apps. If I attempt to purchase apps that I have previously purchased, will the Apple store charge me? Or will it recognize ...
12
votes
1answer
3k views

App Store forcing me to pay twice for the same app but on different devices

I bought a paid app on my iMac, and a few months later tried to download it on my iPhone but it’s forcing me to pay again for it. I thought the App Store linked purchases on multiple devices?
12
votes
6answers
438k views

Unable to change payment information to NONE in iOS Appstore

Ever since adding an iTunes gift card to my account, I'm getting verification requests like crazy. I can't even download free apps. It takes me to my payment info and when I try to select none, I ...
12
votes
6answers
230k views

2 Apple IDs on one device?

Can you have multiple Apple ID's on the same iOS device? My girlfriend and I have both got an iPad and an iPod Classic and may well be getting iPhones at some point, we each have our own apple ID and ...
12
votes
5answers
85k views

How can I buy apps in the App Store without a credit card?

While I'm waiting for my credit card to arrive, I still want to be able to buy some apps for my iPad! Are there alternative ways to pay for apps, without resorting to someone else's credit card?
12
votes
5answers
83k views

Deleting iTunes App Store purchases from my account

So... Over the period of 2 years owning my beloved iPhone 3GS, I have found many useful apps that I use very frequently. However, in the process of finding these apps, I have also downloaded much, ...
12
votes
2answers
2k views

Removing app from iOS app store and notifying users that the app is no longer supported

We want to remove our app from the App Store and shut down the servers that support it. From what I've read, removing the app from the App Store will not remove the app from the devices of the ...
12
votes
1answer
9k views

In-App Purchases - How can I know who did the charge-back?

App purchases and in-app purchases can be cancelled with charge-back if you send a message to iTunes Store Support within a time frame of a few days and provide them a good reason. I'd like to know ...
12
votes
4answers
50k views

What's a good iPhone app for playing MP3 music?

I have an extensive collection of video game music that I like to keep completely separate from my 'regular' music (which I use iTunes to sync w/ my iPhone and the stock Music.app to play). I'm ...
11
votes
11answers
725k views

Can't download apps from App Store as get button doesn't start download

For a couple days now, whenever I try to download an app from the App Store on my iPhone 5s with iOS 8.3, it brings up the 'use existing Apple ID' or 'create new one' window. When I select the ...
11
votes
2answers
124k views

Why is “Add to Wishlist” option not visible in iOS 7 App Store?

I've found several apps that I'd like to add to my wishlist to download later, but the option isn't visible in the menu. I thought "Add to Wishlist" was a new feature in iOS 7 for the App Store. But ...
10
votes
6answers
5k views

Are there any gotchas with using two Apple IDs for one user in the App Store?

To date I have had an Apple ID tied to my personal email address. It uses my personal paypal account for the purchases, and currently it has a credit balance thanks to some Christmas iTunes gift cards....
10
votes
1answer
2k views

When do I formally “Own” an app from App Store? [closed]

I'm new to this community. I have some simple question but I can't understand why nobody else ever asked them with below scenario. My Scenario As all we know, sometimes developers make their paid ...
10
votes
2answers
109k views

How can I download free apps without registering an Apple ID?

"This Apple ID has not been yet been used before in the iTunes Store. Tap review to sign in, then review your account information." I keep getting this message when I try to install free apps from ...
10
votes
2answers
2k views

App rejected for age rating, despite having no adult content whatsoever

My app was rejected from the app store based on an allegedly inappropriate age rating. My app requires users to confirm that they are older than 13 when logging in, so Apple said my app's rating of ...
10
votes
6answers
74k views

App Store keeps showing wrong badge count

App Store on my iPhone keeps on showing that there are 3 new updates, but when I click on updates, it shows 0 new updates. It will update the badge count to 0 new updates as well, but not much later ...
10
votes
2answers
12k views

Why are past purchases no longer showing after I change country of my Apple ID?

Recently I've changed the country in my Apple ID account. While everything else is fine there's an issue with my purchases. All Apps that were purchased before the change don't appear in Purchased ...
10
votes
2answers
1k views

How is a large, spread out company supposed to work with the iOS Developer Program?

I work for a company which has several offices in various parts of the country (USA). The division I'm part of wants to get an Apple iOS Developer Program license. Another division (in another ...
10
votes
3answers
14k views

How to not sync apps to iTunes 11

Since iCloud now offers a way for me to download apps directly from the cloud and I only want to keep updating the apps I use on my iOS device and not all that I have, I wanted to keep all my apps ...
9
votes
3answers
33k views

Can iTunes ignore store credit and use a credit card instead?

There are times when I've got some store credit from a gift card/certificate on iTunes, but I want to buy something without that. I want to buy something with the credit card, regardless of what's ...
9
votes
3answers
2k views

Is there a procedure to report a buggy iOS app in the app store?

I found an app on the iOS App Store available in both lite and paid version, but it has too many bugs. See the edit history for the name, but this is more about how I can get word back to Apple in ...
9
votes
2answers
921 views

Why are Payments from Apple to New Zealand and Australian bank accounts wire transfers?

Recent News from Apple: Payment processing changes for NZD and AUD currencies. February 1, 2019 As of February 1, 2019, all payments into bank accounts in New Zealand and Australia will be wire ...