Questions tagged [ios-appstore]

The iOS App Store is a digital application distribution platform for iOS devices, developed and maintained by Apple.

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4answers
1k views

Small-Business iPhone Deployment

I have a friend who has managed to successfully lobby his employer to switch the company-issued "feature phones" to iPhones. He has been peppering me with questions on how to set these phones up with ...
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1answer
13 views

How can I use App Analytics to determine which device models are using my app?

In the Google Play console, I'm able to easily determine which Android device models are using my Android apps. How do I do the same with my iOS apps in the App Store? For example - How many iPhone ...
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1answer
22 views

What's the duration of a In-App Purchase Promo Code for Auto-Renewable Subscription's?

I just can't seem to find any answer to this question on the internet, so it might be good to just ask it here for future reference of people Googling the same question. In my App, I have a Auto-...
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1answer
26 views

What does “Does your app contain, display or access third-party content?” mean for me?

While submitting a new app to the App Store I got this question: "Does your app contain, display, or access third-party content?". Can I answer yes to this question and still submit an app? Does ...
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1answer
24 views

Paid consumables and App Store Terms & Conditions

I have a friend who works for a charity that offers courses on a donation basis as a way to fund themselves. Recently the charity built an iOS app so people can download the course videos and other ...
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1answer
23 views

iPhone X UI support for existing app on Appstore

I have application on store which last updated 2 years back and compliant with 64 bit requirement but now there is no active development going on this application but we don't want to disappoint ...
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0answers
20 views

iOS counting app with calculations

I am looking for an iOS app that works like a simple counter but also does simple calculations like running averages. There is an android app called multicounter but I have not found an iOS equivalent....
2
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1answer
20 views

How to see the latest apps released in the App Store?

I seem to remember that you could view the latest apps/games released in any category of the App Store. I used to love trying out new games and you could usually find a few gems that you otherwise ...
1
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1answer
73 views

Whatsapp Click to Chat link openning in AppStore when URL shortener used

When SMS with shortened Click to Chat URL for WhatsApp is received on the iPhone, clicking it leads me to the App Store instead of opening chat in WhatsApp, despite WhatsApp being installed on the ...
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1answer
13 views

Are App Store elements (eg app store copy, preview images) perserved when you transfer an app

Will I need to re-enter the app store copy, translations, preview images and video when I move an app to a new publisher account, or is that content retained on the app store? Thanks in advance for ...
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0answers
23 views

How can I install a previous version of IOS application on Iphone [duplicate]

Using an MDM solution which appears not to be able to house and install a version of an app from the app store. I am looking to install the previous version when I add a new device to my network and ...
0
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1answer
118 views

How to gift an app on the App Store for iOS?

In the olden days, we could easily pay for an app for a friend to own. One route for this was through the iTunes app on a Mac. Currently in macOS Mojave, the iTunes app seems to no longer know about ...
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2answers
73 views

How can I buy an app from the App Store and download it to my wife's iPad?

How can I buy an app from the App Store and download it to my wife's iPad?
3
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2answers
63 views

Identify if an iOS In-App Purchase is a consumable or non-consumable?

I need a small help to know if what I propose in my iOS app is a consumable currency or not. From the Apple Developer In-App Purchase webpage: Consumable Users can purchase different types of ...
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1answer
20 views

How to change the Subscription plan for third party app purchased through iTunes?

I set the 30 day Premium subscription for LinkedIn through iTunes. I cancelled the subscription but i am not able to change the plan from premium to basic. I reached LinkedIn which advised me to get ...
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2answers
2k views

iOS App with Free trial and subscribe after that

So we have an app under Health & Fitness category. The app is based on only one main functionality and no other sub functionalities. Now, the client would want to give users some free trial period ...
2
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0answers
23 views

Apple Watch app won’t download on iPhone XR

I recently got a new iPhone XR. When I restored it from a backup, I realized that the Watch had offloaded. I tried reinstalling, but it didn’t work. I deleted the app from my Home Screen. Now ...
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1answer
70 views

I have available storage, but can’t install apps

For a while now I’ve been having trouble installing apps on my iPhone. Even a small app (50-100 mb) can’t be installed. It says that the device has no available storage left to install this ...
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1answer
18 views

Cloud download icon gray and cannot re-download purchased app

Why can't I download this purchased app on iOS 12.3.1?
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0answers
31 views

AppStore/ Apple ID problems

I’m attempting to purchase an app with my apple credit and its saying to verify my Apple ID (pictured below) and when I do it sends me to a site with no relation to the AppStore, what do I do?
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1answer
44 views

How to purchase apps through my personal AppleId and charge my employer?

I'm trying to get my job to pay for apps i use on ios, in addition to icloud storage. I can't see to find away to add another account that can purchase apps/services for me. Would appreciate any ...
1
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1answer
404 views

iTunes: “Your account was changed while you were editing your account information.”

I logged into the iTunes store via Settings on a new iPhone 5s, and it automatically went to the "confirm your payment information" page. I confirmed my method of payment (none), and it came back ...
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0answers
16 views

Switch country store in App Store? [duplicate]

Recently, I am constantly being asked to change country store in App Store from USA to Poland: But I don't see any button or option to actually switch the store. How can I do this in old iPad 7 mini? ...
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0answers
18 views

How can update the UI of an In App purchase?

I have some doubts using In app purchase. AFAIK only the first In app purchase is approved along with the binary. This is my current state, I have my app already in AppStore with one weekly ...
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0answers
18 views

How do I read developer responses to my app reviews?

Is there a way to view all of your developer responses in the App Store?
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1answer
45 views

iPhone: Game app able to access Photos without permission

I have downloaded a game from the App Store onto my iPhone. My understanding is that apps need to ask for, and be granted or denied, permission to access iCloud, Photo gallery etc. But in this game, ...
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1answer
29 views

Can promo code users update a 'custom app for business'

I've made a small app for the company I work at and I'm looking to distribute it. It isn't going to very many people, less than 100. I don't want to use it as a B2B app as then I'd need to setup a ...
9
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2answers
932 views

Why are Payments from Apple to New Zealand and Australian bank accounts wire transfers?

Recent News from Apple: Payment processing changes for NZD and AUD currencies. February 1, 2019 As of February 1, 2019, all payments into bank accounts in New Zealand and Australia will be wire ...
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1answer
17 views

How to get early feedback prior to the official submission to Apple

In a couple of weeks I plan to submit my App to Apple. I have seen the new guidelines that came out a few days ago and I'm not entirely sure that I am compliant. How can I get early feedback from ...
18
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5answers
518k views

“Unable to download the app at this time”

My iPhone 4 can't download any apps. There's a warning message that says "couldn't download the app at this time" and "done" and "retry". What can I do?
2
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1answer
102 views

App Store Optimization: Individual localization for English (U.S.), Australia, Canada and U.K.?

I have an iOS app that is available in all territories and its primary language is set to English (U.S.). I've also created store listings for Australia, Canada and U.K., but I'm using the same ...
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1answer
51 views

How are iOS apps protected from theft by other developers? [closed]

An app can contain proprietary resources like a Core ML model that a developer spent a lot of time developing. According to this answer, the app itself is not encrypted when it is downloaded to a ...
41
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2answers
8k views

What can I, as a user, do about offensive reviews in App Store?

While browsing iOS App Store, I happened upon an app review filled with an antisemitic rant (the reviewer was complaining about the impact of micro transactions on the game by calling developers “...
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1answer
61 views

Can't find “setting -> iTunes & app store -> password settings” on iPhone

I want to turn off password for free apps on my iPhone. But when I followed some tutorials found on the Internet, that is, setting -> iTunes & app store, there's no password settings option. Is ...
5
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1answer
118 views

How does the Eurovision app know where I am from?

I’m originally from Germany but I’ve been living in the UK for a few years. Yesterday I downloaded the Eurovision app and to my surprise the app greyed out the Germany option for the vote. I am not ...
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0answers
23 views

Apple iPad app update frequency

I'm the Intune MDM administrator for my company, and I'm trying to ensure the required apps on our devices are updated in a timely fashion. I've had a look around to see if I can find any details ...
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1answer
44 views

Can't locate App Store in iTunes for macOS

Every time I launch iTunes on my Mac, there is no App Store item in it and I can't access the apps that I have launched on the App Store. .
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1answer
25 views

If an app was downloaded and later deleted would it appear on others devices with the same Apple ID?

An app was previously downloaded on a phone with the same Apple ID as mine but then was later deleted. My question is, since it is already on the cloud, will it still go to other devices with that ...
2
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1answer
80 views

Any chance to survive after “Apple Developer Program membership will be terminated” message?

I've got "your Apple Developer Program account has been flagged for removal" message on the 3rd May 2019. On 15th May 2019, I've got the "your Apple Developer Program membership will be terminated" ...
2
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3answers
122 views

iOS Media player

In Android all audio and video players you choose the directories you want the app to show media from. In iOS all audio and video players show ONLY media from its own data (if it's a downloader app) ...
8
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3answers
8k views

How do I view the iOS app store on a mac? (OS X 10.11.6)

The default way to install an iOS app was through iTunes. Having not used iTunes in several years, I'm trying to put an app on an iPad I have, and can't for the life of me find the iOS store in iTunes....
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0answers
111 views

iOS App rejected with reason of Your app includes non-iOS platform references and the ability to purchase these devices in the binary

I have developed an online shopping app for leading mobile retailer in India. This app allows customers to purchase all kind of mobiles, tablets and gadgets. But App Store rejected app a couple of ...
2
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0answers
19 views

App Store App Name Change - how to leave old name for SEO / find-ability

Recently I received an infringement notice regarding one of the words in my app name. I need to figure out how to change the name of an app, so that it won't confuse existing users. Mainly, is there ...
2
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2answers
2k views

cant update application in another country apple store

i moved to japan, and i have both indonesia and japan application store but in japan, when i tried to update my application , it said "verify your billing information", when i try to verify and add ...
12
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4answers
50k views

What's a good iPhone app for playing MP3 music?

I have an extensive collection of video game music that I like to keep completely separate from my 'regular' music (which I use iTunes to sync w/ my iPhone and the stock Music.app to play). I'm ...
2
votes
1answer
131 views

iOS App Store screenshots iPhone Xs Max

For screenshots of your app to be submitted on App Store Connect, do they need to include the four dots, clock, Wi-Fi, & battery level indicator on the top and the bar at the bottom? Top 132 px: ...
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0answers
33 views

Limiting iOS app update to stores in specific countries

We have an iOS app that is available worldwide. If we limit it to UK App Store only, and send a new update of the app on the App Store, will existing users in other countries get the update too? Or ...
3
votes
1answer
6k views

iOS App Store: Unable to download and update apps due to Terms and Conditions loop, even after agreeing

When I go into the App Store and hit update, or try to download a new game, I get the prompt shown in the image. I hit OK, and it loads the Terms and Conditions just fine and there is a nice blue ...
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0answers
10 views

Unable to scroll through search results in App Store on iOS [duplicate]

I’m using an iPhone 5s running iOS 12.2. I can't scroll in the App Store after entering a search term. The Search results load, but it just won't scroll down the list of results. However, tapping on ...
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1answer
69 views

iOS App Store: Can't scroll to see more results

When searching with a keyword in the App Store app on my iPhone, I unable to scroll to see more results. What could be causing the issue? I am running iOS 12.