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Questions tagged [internet-recovery]

Internet Recovery is a feature of OS X that allows the user to boot directly from Apple's servers. It checks the computer's memory and hard drive, then allows a reinstall of OS X. This feature was first introduced with OS X Lion in the summer of 2011.

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Why does my macbook only allow me to start up in internet recovery mode?

My macbook only allows me to start in internet recovery mode. I need to go through 2 internet recovery modes before i am allowed to enter normal recovery mode. Then the disk utility shows that my hard ...
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Internet recovery mode: Always restart after download complete

Please help :(. I have a problem with my macbook pro md101 2012 when i work with it then my mac is suddenly die by itself. When i turn it on it show a kernel panic, and when i log in it just stuck in ...
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MacBook Pro 2011 with fuzzy screen won’t boot

I can’t boot into Safe Mode. Also tried recovery mode, but it won’t load. Tried internet recovery mode - no good. ☹️ I'm unsure if this is related to the fuzzy screen (see image above). I've also ...
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371 views

Internet recovery broken on Macbook Pro. Error message given is “ apple.com/support -3403F ”.

When I try to install mac os high sierra using internet recovery, i get a frozen black screen with an exclamation mark and a error message saying "apple.com/support -3403F". I have tried recovering ...
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Macbook Pro internal hard drive issues, any way to get this working?

Apologies for myself, I'm a new member and clueless about Macs in general. I have inherited a 2010 Macbook Pro and I've been hoping to use it for some light work. The old password to the computer ...
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101 views

Problem downgrading from high sierra to original (shipped) OS

I recently got a broken MacBook Pro mid 2010 model from an acquaintance. The hard drive was broken so I switched it out for an SSD. I installed high sierra using an installer usb created by a friend ...
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MacBook Pro won’t charge or boot

I have a Late 2013 Retina MacBook Pro. I recently formatted my hard drive and then it went into Internet recovery mode. It took a long time for it to download everything after which it reached the ...
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2answers
384 views

What physical storage does Internet Recovery use if my internal drive is broken?

I got the flashing folder with a question mark on my 2014 MacBook Pro, running High Sierra. Internet Recovery looked like my only option. The recovery version of the OS loaded and I was able to get to ...
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1answer
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Can I Erase Macintosh HD partition?

The main question: I have two partitions in my HD (the original "Macintosh HD" and a new one "macOS"). If in "macOS" I have the OSX running – and actually booted in it –, can I erase the "Macintosh HD"...
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754 views

Internet Recovery - No progress

I am trying to use internet recovery to install OS X Yosemite and dual boot it with High Sierra on my 2015 model 13-inch Macbook Pro, but I’m having some issues. I can boot into Internet Recovery, can ...
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macOS High Sierra internet recovery is frozen

I am using MacBook Pro 15 2015. I erased the drive and now I cannot complete the Internet recovery. It is stuck saying macOS High Sierra will be installed on the disk "Untitled" "About 17 hours 7 ...
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3answers
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Duet Display install caused reboot to hang on High Sierra

I tried to install the app 'Duet Display' today. It was always troublesome on my Windows PC, so I was disappointed to see it wasn't working very well on my new MBP 2017 13" w/ TB as well. The ...
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How to restore Mac OS after installing Linux

I'm going to install Linux on a Macbook Air (from ~2013), and I plan on replacing the entire contents of the hard disk (OS, recovery partition, etc). If I want to restore Mac OS, will Internet ...
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MacBook Pro 2011 - I think we wiped my entire hard drive

I think my partner wiped our entire hard dive including backup utilities etc. Whenever I start up my MacBook I get a “no entry” or “prohibited sign” (circle with line through it). I’ve tried ...
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Deleted MacOS partitions and installed Ubuntu, now can't boot with DVD, USB or internet recovery to reinstall MacOS

I deleted all partitions on the MacBook's HD and installed Ubuntu. Now I want to reinstall MacOS but nothing will work. Holding option on startup shows the grey screen with the pointer but no ...
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3k views

MacBook Pro Recovery (-1005F)

I needed to reinstall macOS, so I deleted my partition and opened the Mac recovery and started downloading Sierra. Unbelievable 6 hours later, the installation was stuck and I turned my MacBook off. ...
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Macbook Pro (late 2011 15") is stuck in a boot loop

It boots up until the progress bar is at about 80%, then it flashes to an empty grey screen, no login window shown, no Apple logo. 30 seconds later it reboots on its own. Things I tried: reset the ...
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1answer
2k views

Where is macOS Internet Recovery stored?

I read on another site that you can use macOS Internet Recovery to install macOS on a blank SSD? Where would the files be stored? On the firmware? If there any way that the firmware could be erased? (...
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1answer
1k views

Can't seem to get into internet recovery mode

I brought a Mac Mini (2009 I believe early as it had a 120GB HDD) of which I upgraded it to a 120GB SSD to begin with. Being my first mac I found I could re-install it using the internet recovery mode ...
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594 views

MacOS Sierra won't boot into Recovery HD even though its there, only OSX Lion Internet Recovery [mid-2012 Macbook Pro (non-Retina)]

I'm having a persistent issue and have tried all of the common fixes I have researched online (will list shortly). Symptoms: Command-R on boot only takes me to Internet Recovery, and a dated one at ...
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2answers
96 views

OSX Yosemite Recovery Disk

Can I use the recovery partition or net installer to get a copy of Yosemite? Is that possible? I'd like to avoid a clean install. However, I need to upgrade a computer that would likely not run well ...
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1answer
305 views

Info on Recovery Partition Creator

I have a Mac that doesn't start. I have tried to restore it with online recovery and also with a thumb drive both failing though. I have another Mac but it is not the same as the one that doesn't ...
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3answers
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Mountain Lion reinstall failure

I am trying to fix a Macbook Pro from around 2012/2013, the hard drive failed so I replaced it with a Sandisk 120GB SSD and I am trying to reinstall OS X Mountain Lion using Internet recovery. Here's ...
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5answers
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Unable to install OS X, cmd+R opening internet recovery instead of usual recovery

I'm trying to clean install OS X El Capitan on a MacBook Pro (early 2015). After erasing my disk I started the installation of OS X. After accepting the license agreement I was asked to choose a ...
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1answer
104 views

My whole startup disk has gone blank

After a botched arch Linux install, my whole ssd got wiped. I used a bootable USB drive for Ubuntu to see what happened and saw that all my partitions from the SSD had vanished and the drive was ...
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4answers
9k views

Cannot reinstall OS X. Will Apple Store do it on the spot?

I installed Windows on my MacBook Air 2015 and erased the SSD in the process because it's only 128 GB and because I thought it would be easy to create a bootable USB key to reinstall OS X should I ...
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1answer
118 views

Can I run the OS X installer even after I delete main disk

I'm trying to reinstall OS X on my girlfriend's Mac and when I go to recovery menu and select to install OS X from the menu, the system proceeds to start download components, which fails. I've ...
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1answer
228 views

How to Recover Data when OSX cannot?

There is only one .tex file which I would like to restore in my system. My system is El-Capitan 10.11.5 in Macbook Air 2013-mid. Problems I have Time Machine backup but it is 3 days old and does ...
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1answer
850 views

SSD not working internally

I recently bought a Corsair Force LE 240GB SSD and tried to do a net recovery on a macbook pro A1278 (MacBook Pro 13" Early 2011 with i5) to the latest El Capitan, but for some reason, this is only ...
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Early 2013 Macbook Pro Retina El Capitan Only Getting Internet Recovery

I have a early 2013 Macbook Pro Retina 15 inch running El Capitan 10.11.4. For work reasons, I need a case sensitive file system so I created a second volume on my hard drive that is formatted as "OS ...
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1answer
142 views

Why is downloaded online recovery data deleted after reboot?

I recently got a MacBook Pro. Its hard drive is completely empty. So every time I hit cmdR it goes to the internet recovery mode and takes hours to download data recovery. However, when I restart my ...
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639 views

Why wouldn't even Internet Recovery work?

I encountered a really vexing problem with my MacBook Pro 15” (mid-2015, 2.5 Ghz, 1 TB flash) last week after it returned from Apple’s repair depot for a logic board replacement. I had FileVault2 ...
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1answer
3k views

Why does recovery mode keep failing to install OS X on a new hard drive?

I had a hard drive die in my Macbook Pro (from ~2012) and I replaced it. I booted into recovery mode and tried to install an OS on the new SSD, but it keeps hanging at "installing additional ...
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271 views

Accessing Internet Recovery

I have a late 2012 model iMac that I'm preparing to sell. I want to reset it to factory defaults, so Internet Recovery sounds perfect. However, Cmd + Option + R during boot does not work. For that ...
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Unable to Boot MacBook using any means after attempted Fedora Install

Wondering if anyone has any last ditch efforts I can try here to salvage my macbook! I recently attempted to install fedora to dual boot on my Late 2011 Macbook Pro, the install crashed, the ...
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1answer
102 views

Entering in recovery system trouble

When I'm trying to enter in recovery system through pressing cmd+R I'm getting OS X Internet Recovery instead of Utilites window. How to avoid it?
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369 views

What happens after OS X Internet Recovery without erasing disk

I want to reinstall OS X Yosemite in my MacBook Pro 2015 without erasing the disk. What will I need to reinstall after the process is done? What files are not removed from my hard drive? What files ...
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71 views

Concern about a compromised version of the OS

I was reinstalling the OS on my Mac via Internet Recovery using a wifi connection. As it wasn't connected to a power source, the screen of my Mac would constantly go black and I would press the screen ...
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1answer
9k views

Cannot install OS X in recovery mode

I want to reset my iMac (late 2014, 1 TB Fusion Drive) to factory settings. As I want to set it back to Yosemite, I am using Internet Recovery (Command-Option-R) as I have installed El Capitan in the ...
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1answer
428 views

Do I need the DVD to reformat 2011 MacBook Pro with OS X Yosemite

I have a MacBook Pro from early 2011 which was shipped to me with a DVD that I could use to reformat the machine, which I do not have with me at the moment. I have upgraded to OS X Yosemite though, ...
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1answer
6k views

Password incorrect and Internet Recovery Mode -3001f Error

Have an iMac here roughly 2 years old and within the last week the admin account password has stopped working. It is the correct password, used on all of our devices and only IT staff use it. The ...
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1answer
2k views

Not seeing hard disk in Disk Utility in Internet Recovery Mode

System specs: 2010 MacBook Pro Mountain Lion. It all began with the grey screen and spinning wheel..... there were no prior symptoms indicating problems, plenty of available memory... etc. I have ...
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1answer
1k views

Create a bootable usb from Yosemite.app [duplicate]

So my problem is that my mac is not booting up. Also,the OS X recovery HD is not available. Also, the internet recovery is not detecting my WiFi .. so i intend to clean install Yosemite on my mac. I ...
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1answer
3k views

Erasing and Partitioning Hard Drive from Internet Recovery

My MacBook Pro (mid 2012) was encrypted and running Yosemite 10.10.3. (The last update with Photos ruined it.) Yesterday, all of a sudden, everything freezes. I forced Shut Down and since then, it´s ...
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1answer
8k views

Install Latest OS X version with Internet Recovery

This is on a 2012 MacBook Air. I just used Disk Utility and erased the SSD, booted into Internet Recovery, connected to the network and let it do its thing. Its prompting me to install Lion. From ...
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1answer
294 views

Internet Recovery loads ML instead of Mavericks

Had to recover my computer using Internet Recovery. For some reason it installed Mountain Lion instead of the Mavericks OS I previously had. How did this happen?
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8k views

OS X Not Booting into Internet Recovery

I own a iMac 2007 (Mid). I've realised that whenever i try to boot onto internet recovery, it doesn't. It boots onto OS X Utilities. I wiped my drive to re-install OS X but i currently don't have a ...
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1answer
20k views

Will 'Internet Recovery' necessarily erase my hard drive?

My Mac is booting to the 'question mark' folder. I option-booted to 'Internet Recovery'. Before I proceed, I would like to know: Will 'Internet Recovery' necessarily erase my hard drive? Can anyone ...
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1answer
7k views

How to reformat/install new SSD on MBP late2010 using OS X Internet Recovery

I had been saving some money to buy an SSD and finally I did. My old HDDs motor shut down so I had to replace it. I put it in the macbook all good but it isnt recognized by the system as a hard drive ...
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2answers
43k views

How do I boot into Internet Recovery on a iMac?

i have this problem i tap on COMMAND+OPTION+R and I want to boot into Internet Recovery on a iMac and for some reason it just continues the screen and boots onto OS X Utilities. Someone help me?