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Questions tagged [icloud]

Apple's online storage, synchronization, and general cloud services

2
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0answers
528 views

Programs keeps asking for iCloud password when I log in

Whenever I log in a window appears, looks like an Apple program from the icon style displayed in the window, and asks for my iCloud password. I don't remember installing the program, ever using it, ...
2
votes
0answers
966 views

iPhone is missing a hanfdul of contacts

I noticed that one of my contacts (my dad!) suddenly disappeared from my iPhone, in the middle of the day. I don't remember doing anything or deleting it. I looked online on iCloud.com, and saw that ...
2
votes
0answers
88 views

Time tracking across devices with tagging

I'm looking for a quality time-tracking app/system. Here are the features I need: Works on both OS X and iOS with syncing (iCloud or Dropbox preferred) Includes tag/label system to allow for ...
2
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0answers
63 views

Creating Calendars on my Mac

I would like to be able to take my iCal off iCloud entirely. I've attempted to disable it using both iCloud preferences and iCal account settings- and both times the calendars disappeared. However, ...
2
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0answers
201 views

in iPhoto, how to locate photos NOT in a particular photo stream?

I've noticed that if I add the same photo to a photo stream more than once, iPhoto is apparently not smart enough to recognize that it's a duplicate, and instead goes ahead and adds the photo a second ...
2
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0answers
2k views

10.9 Contacts.app doesn’t sync one contacts card with iCloud

Contacts.app in 10.9 says "Some server contacts could not be copied to this address book." iCloud.com shows 499 contacts iOS shows 499 contacts 10.9 shows 498 contacts is there a way to fix this or ...
2
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0answers
294 views

iPhone 4s and iCloud only partially syncing

I'm having trouble syncing -- my iCloud and iPhone 4s (running iOS 5.1.1) only partially sync with one another. I.e., new entries sync, as do changes to contacts that appear in both. BUT… I have ...
2
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0answers
2k views

Contacts.app Sync with iCloud gives CoreDAVErrorDomain Error 1

I'm completely clueless. The contacts app does not sync with iCould and gives the CoreDAVErrorDomain Error 1. I have tried deleting the app and do software update. Same thing. I have tried backing up ...
2
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0answers
97 views

iTunes Match priority between computers and cloud

I've been cleaning up my iTunes song collection, and recently edited all songs that had 'various' in the field for Artist. Two days later, they're back. Is there a sequence to use to make sure an ...
2
votes
0answers
68 views

Why do documents in the iCloud window appear disabled?

Here’s how documents appear in the iCloud window of one of my apps: I have created these documents before. They looked OK. When I quit the app and come back, they look like this, disabled, and ...
2
votes
0answers
484 views

Issue when saving files with Keynote

Today I have run into issues with Keynote v5.3 (1170) running on MacOS X 10.8.5, all current updates installed. It is reproducible most of the time when saving documents in iCloud and sometime when ...
2
votes
0answers
2k views

iCloud can't find my MacBook

When I sign into icloud.com and click on the Find My iPhone icon, my MacBook does NOT show up in the located devices. I have already made sure that my location services are turned ON in System ...
2
votes
0answers
888 views

ICloud /iCal can't accept/decline invitations?

When I receive an invite I do not get an email nor does the invite appear in iCal. If I log on to iCloud.com I do see the invite but when accepting/declining I get a message that my Calendar is not ...
2
votes
0answers
2k views

iCloud seems to delete Notes taken on my Mac when offline

I have just set up the Notes.app on my MBP (Running OSX 10.8.2) to link up with my iCloud account so that I could begin working with synchronised notes. I make a lot of notes while I am out and about ...
2
votes
0answers
2k views

Why am I receiving the error “Photos for the iCloud account [username] cannot be accessed”?

I'm receiving this error message periodically: Photos for the iCloud account "name@email.com" cannot be accessed. Review your account information in System Preferences. Photo Stream is enabled on ...
2
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0answers
120 views

Podcast Apps Syncing Account

As you know, Apple's own podcast app started syncing podcast subscriptions and their metadata through the air. But it seems that the app automatically uses the Apple account designated for store ...
2
votes
0answers
1k views

Some iCloud events not showing up in iCal

A few weeks ago, I noticed that some of my events in Calender was not showing up on my mac (which is running Mountain Lion). I looked and they show up fine on icloud.com and they work fine on my iPad ...
2
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0answers
1k views

Keep two people's music separate under one iTunes (Match) account

My wife and I both have large music collections. We share my iTunes Store account, but she has her own iCloud account. We recently had cause to add her music to iTunes Match. To keep our music ...
2
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0answers
1k views

iTunes Match: Matched songs are now Uploaded and I can't download the 256kbps version of songs

I subscribed to iTunes Match yesterday and let matching process run overnight. This morning, most of my tunes were matched. I wanted to upgrade my matched 128kbps bitrate tracks for iTunes Store ...
2
votes
0answers
280 views

iCloud - two songs, same album - one Matched, one Ineligible. How to fix?

I have 250 songs marked Ineligible, and I can't figure out why. They are all 128kbps or greater, way less than 200MB, all Protected AAC audio files purchased by my ex. I am authorized on his account ...
2
votes
0answers
1k views

Contact syncing is not working for some contacts using iCloud

I've verified that at least some of my contacts are not properly syncing between my iPhone running iOS 5.1 and my Mac running OSX 10.7.3 (both the latest OS versions currently available). Here, you ...
2
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0answers
4k views

Can't use “Back to My Mac” screen sharing using iCloud ID in Lion

Screensharing is broken for me in Lion. In Snow Leopard I connected using mobileme for verification. However since upgrading my machines to Lion and my mobileme ID to iCloud, I'm unable to screenshare ...
1
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0answers
24 views

How to sync iPhone HEIC / HEIF photos to MacBook Photos v1.5 (El Capitan)

My iPhone (iOS 12.3.1) takes pictures in HEIC / HEIF format. I have an older Macbook (13" mid-2009) with MacOS El Capitan, which includes Photos v1.5. When my iPhone photos get synced via iCloud to ...
1
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0answers
17 views

How to cap the amount of local storage for Photos App

Mojave and others have a feature where Photos is optimised for local storage, once triggered it will purge a certain amount of space by leaving low fidelity version of certain photos locally and the ...
1
vote
0answers
17 views

How can I recover an iTunes backup with iCloud Music Library enabled?

Long story, but my iTunes library got totally ruined. All of my older manually added and purchased songs are fine, but my Apple Music songs (so basically all of my music from the last 5 years) is just ...
1
vote
0answers
15 views

iCloud policy for counting the storage Photos uses

I’m getting ready to delete some old photos to free up iCloud storage space. I have shared some of these photos in iCloud Shared Albums. If I delete one from my own photos, but not from the shared ...
1
vote
0answers
33 views

iCloud (re)uploading all my documents again

I have recently bought a new Macbook Pro 13" (i7, 16GB) and to do the switch from the old one to this one, I have installed Mojave and restored it from my other Macbook Pro's Time Machine backup. This ...
1
vote
0answers
16 views

Problem setting modified date for iCloud directories

I wrote a shell script to change the modification date (using touch) of a set of directories to be the same as the date of the most recently modified file in the directory. (To make it easier to sort ...
1
vote
0answers
22 views

AirDrop: My iPhone appears as an option in my MacBook, but not the opposite

I'm trying to user AirDrop from my iPhone to Mac, but my device doesn't show up. But I can share from my Mac to my iPhone. It's can be something related to my company's internet connect because at ...
1
vote
0answers
17 views

Gap in Apple Messages sent/received during macOS reinstall

I backed up my Mac with Time Machine, erased the drive, and reinstalled 10.14.4 from USB. After the install process was complete, I restored my data from the Time Machine backup I had made a couple ...
1
vote
0answers
33 views

Is it possible to lower bitrate of music downloaded from iCloud music library to iPhone?

I have a lot of music in my iCloud Music Library, most of it matched to 256 kb/s AAC files in iTunes Match. If I were to sync music to my phone by connecting it to iTunes on my desktop, I could choose ...
1
vote
0answers
307 views

How do I delete photos from my iPhone without also deleting them from my Mac (both are connected to iCloud)

I currently have about 7k-8k photos and videos stored on my Mac. Recently, I purchased 200 GB iCloud plan so I can have access to all my photos and videos on my iPhone. I dragged my Photos library ...
1
vote
0answers
28 views

Missing all notes in Notes app but iCloud account is still connected

All of a sudden, all my notes, all the content inside the notes app in my desktop disappeared, and my iCloud account is still connected. Is there any way to fix this problem?
1
vote
0answers
78 views

Photos.app is not syncing to iCloud

Photos app is not syncing to iCloud. I stopped Avast, as it was blocking it. Now, however, I'm getting several other logs when I search Console.app for cloudphotos In order of appearance upon launch ...
1
vote
0answers
23 views

Why won’t iCloud (or iTunes) synchronize books?

We have two iPads, recent models, with the latest IOS. Both have everything logged in to the same Apple ID. On a MacBook Pro (MBP) with the latest MacOS, iTunes and iBooks (and everything else) are ...
1
vote
0answers
28 views

Is remote screen time compatible with shared iTunes credentials?

For a brief shining moment remote (family unit, managed) screen time worked for my family (two special needs adults with Apple ID age adjusted to 14[1], one neurotypical 17yo who monitors her own ...
1
vote
0answers
67 views

Is there a way to search for old iCloud accounts?

My wife's old MacBook got destroyed and I have no idea if it was ever backed up or not. Sometime before it got destroyed we bought iPhones and had to set up the Apple ID with our emails. Our ...
1
vote
0answers
240 views

Notes, Drive and Keychain not syncing to iCloud from Mojave

This one is strange. I have one computer which is unable to fully sync with iCloud. What's odd is that some items do sync, including Calendar and Contacts. I suspect there's a corrupted / locked ...
1
vote
0answers
44 views

Which keychain holds user trusted certificates?

I tried to do a clean install of my El Capitan MacBook but realised that much of my keychain migrated over. When I went into keychain access it showed a number of different keychains. I reset the "...
1
vote
0answers
162 views

Can't access my icloud account

I am trying to access our icloud account, however; it is listed under our old email address and I do not have the password. I cannot use the forgot password option as the email address is not longer ...
1
vote
0answers
170 views

iTunes does not play non-Apple Music songs which were synchronized with iCloud Music Library on Windows

I'm facing the following scenario: I live in a country where a certain album from a band I like isn't available on most (if not all) streaming services. I own a physical copy of the album, and I have ...
1
vote
0answers
701 views

Is there a way to selectively sync files/folders in iCloud Drive?

I have a 2TB iCloud storage plan and I'd like to upload a media folder for backup purposes onto Apple's servers without having it automatically download to iCloud Drive on my local SSD. Is there a ...
1
vote
0answers
72 views

Recover photos from iCloud

I bought a new iPhone X, and I did a restore from backup in order to get all my photos from my old iPhone 7. When I check in my new iPhone if the back up was done, because of lack of Internet, it ...
1
vote
0answers
188 views

How to change language of an existing Pages for iCloud document?

I have document that was created in Pages for Mac with the correct spelling/language (not English) settings for each paragraph. However, when I now try to edit this document using Pages for iCloud the ...
1
vote
0answers
116 views

Command line utility for browsing Apple's Photos.app database like a filesystem

Is there a command line utility to allow browsing and editing photos in the Apple's Photos.app database like you would browse a file system? The Photos app is really terrible when trying to perform ...
1
vote
0answers
306 views

Able to receive but unable to send emails on macOS Mojave from any account using any app

I have a 2018 15" MacBook Pro running macOS Mojave 10.14.2. I am unable to send emails from any account (be it Yahoo, Hotmail, AOL or others) using any app (tried the default Mail app, Canary Mail, ...
1
vote
0answers
629 views

Can't sign into iCloud on my Mac and Mac App Store, but have no trouble signing in using browsers

My @icloud.com is used in various browsers and devices. I tried to install updates on Mac App Store but it prompted I have the wrong password. Then I used my phone to reset the password. After ...
1
vote
0answers
23 views

Always keep a local copy of some folders in the iCloud synced files

I keep almost everything synced with my iCloud drive. It removes from local storage the things I rarely use and I love the feature, however, there are a few folders which I would like to keep synced ...
1
vote
0answers
41 views

Access iCloud key-value storage on my device

I’m interested in seeing what type of information apps on my iPhone & Mac are storing in key value storage. I tried downloading my iCloud data from privacy.apple.com but was not able to find any ...
1
vote
0answers
125 views

How can I get CarPlay to work with my 50 000 songs iCloud library

I just bought Sony XAV-AX200 to use with my iPhone 7 plus in a 2007 Volkswagen Golf (Rabbit). Now it seams that CarPlay can’t deal with my 50 000 song iCloud music library. It takes 5 minutes to ...