Questions tagged [icloud]

Apple's online storage, synchronization, and general cloud services

511 questions with no upvoted or accepted answers
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417 views

Does iCloud keychain stores FileVault passwords?

My MacBook Air drowned today and it was connected to an external hard drive encrypted with FileVault. I can't remember password for it. Will new Mac sync that password from iCloud or is the encrypted ...
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577 views

“iCloud Keychain Was Reset” after every reboot

Everytime I reboot my mac (10.9.5), I get a notice that "iCloud Keychain Was Reset". I can set it up again without problems, but I shouldn't have to keep setting it up. What's going on?
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600 views

Sync Internet Accounts between OS X and iOS via iCloud

I have setup iCloud and Keychain on both OS X and iOS, but my Internet Accounts do not seem to be synced (iOS Mail doesn't show all my inboxes). Is there a way to fix this? Thanks.
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2k views

Repeated iCloud prompts

I get repeated requests to supply my iCloud password each time I use my iPad. I can just hit cancel and move on, but will get the popup again in a few minutes. Is there a way to stop this? I do not ...
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404 views

Gmail calendar do not receive answer from iCloud calendar

Problem: I do not see whether an iCloud user accepted/declined my invitation which I created in Gmail Calendar. My steps: I create a new event in Gmail Calendar. Add them user with iCloud email ...
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62 views

Photos cant be viewed although thumbnails are visible

I had an iphone 5 with photos on it and was backed up on icloud. My iphone 5 got stolen and i got an iphone 5s. I restored everything on to my new one, but some photos are there in thumbnail form but ...
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1k views

Restoring Whatsapp history doesn't work

I just got a new IPhone and downloaded Whatsapp. Every time I open Whatsapp, a message saying that the history is being restored from ICloud is displayed and a few seconds later a window pops up ...
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348 views

How does one get around the missing sync agent problem in Mavericks to sync with Outlook?

How does one get around the missing sync agent problem in Mavericks to sync with Outlook? If one tries to sync calendars or contacts through Itunes or with Outlook there is a whole part of the OS ...
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529 views

Programs keeps asking for iCloud password when I log in

Whenever I log in a window appears, looks like an Apple program from the icon style displayed in the window, and asks for my iCloud password. I don't remember installing the program, ever using it, ...
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1k views

iPhone is missing a hanfdul of contacts

I noticed that one of my contacts (my dad!) suddenly disappeared from my iPhone, in the middle of the day. I don't remember doing anything or deleting it. I looked online on iCloud.com, and saw that ...
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88 views

Time tracking across devices with tagging

I'm looking for a quality time-tracking app/system. Here are the features I need: Works on both OS X and iOS with syncing (iCloud or Dropbox preferred) Includes tag/label system to allow for ...
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63 views

Creating Calendars on my Mac

I would like to be able to take my iCal off iCloud entirely. I've attempted to disable it using both iCloud preferences and iCal account settings- and both times the calendars disappeared. However, ...
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202 views

in iPhoto, how to locate photos NOT in a particular photo stream?

I've noticed that if I add the same photo to a photo stream more than once, iPhoto is apparently not smart enough to recognize that it's a duplicate, and instead goes ahead and adds the photo a second ...
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2k views

10.9 Contacts.app doesn’t sync one contacts card with iCloud

Contacts.app in 10.9 says "Some server contacts could not be copied to this address book." iCloud.com shows 499 contacts iOS shows 499 contacts 10.9 shows 498 contacts is there a way to fix this or ...
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299 views

iPhone 4s and iCloud only partially syncing

I'm having trouble syncing -- my iCloud and iPhone 4s (running iOS 5.1.1) only partially sync with one another. I.e., new entries sync, as do changes to contacts that appear in both. BUT… I have ...
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2k views

Contacts.app Sync with iCloud gives CoreDAVErrorDomain Error 1

I'm completely clueless. The contacts app does not sync with iCould and gives the CoreDAVErrorDomain Error 1. I have tried deleting the app and do software update. Same thing. I have tried backing up ...
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97 views

iTunes Match priority between computers and cloud

I've been cleaning up my iTunes song collection, and recently edited all songs that had 'various' in the field for Artist. Two days later, they're back. Is there a sequence to use to make sure an ...
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68 views

Why do documents in the iCloud window appear disabled?

Here’s how documents appear in the iCloud window of one of my apps: I have created these documents before. They looked OK. When I quit the app and come back, they look like this, disabled, and ...
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486 views

Issue when saving files with Keynote

Today I have run into issues with Keynote v5.3 (1170) running on MacOS X 10.8.5, all current updates installed. It is reproducible most of the time when saving documents in iCloud and sometime when ...
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2k views

iCloud can't find my MacBook

When I sign into icloud.com and click on the Find My iPhone icon, my MacBook does NOT show up in the located devices. I have already made sure that my location services are turned ON in System ...
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902 views

ICloud /iCal can't accept/decline invitations?

When I receive an invite I do not get an email nor does the invite appear in iCal. If I log on to iCloud.com I do see the invite but when accepting/declining I get a message that my Calendar is not ...
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2k views

iCloud seems to delete Notes taken on my Mac when offline

I have just set up the Notes.app on my MBP (Running OSX 10.8.2) to link up with my iCloud account so that I could begin working with synchronised notes. I make a lot of notes while I am out and about ...
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2k views

Why am I receiving the error “Photos for the iCloud account [username] cannot be accessed”?

I'm receiving this error message periodically: Photos for the iCloud account "name@email.com" cannot be accessed. Review your account information in System Preferences. Photo Stream is enabled on ...
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120 views

Podcast Apps Syncing Account

As you know, Apple's own podcast app started syncing podcast subscriptions and their metadata through the air. But it seems that the app automatically uses the Apple account designated for store ...
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1k views

Some iCloud events not showing up in iCal

A few weeks ago, I noticed that some of my events in Calender was not showing up on my mac (which is running Mountain Lion). I looked and they show up fine on icloud.com and they work fine on my iPad ...
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1k views

Keep two people's music separate under one iTunes (Match) account

My wife and I both have large music collections. We share my iTunes Store account, but she has her own iCloud account. We recently had cause to add her music to iTunes Match. To keep our music ...
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1k views

iTunes Match: Matched songs are now Uploaded and I can't download the 256kbps version of songs

I subscribed to iTunes Match yesterday and let matching process run overnight. This morning, most of my tunes were matched. I wanted to upgrade my matched 128kbps bitrate tracks for iTunes Store ...
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281 views

iCloud - two songs, same album - one Matched, one Ineligible. How to fix?

I have 250 songs marked Ineligible, and I can't figure out why. They are all 128kbps or greater, way less than 200MB, all Protected AAC audio files purchased by my ex. I am authorized on his account ...
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1k views

Contact syncing is not working for some contacts using iCloud

I've verified that at least some of my contacts are not properly syncing between my iPhone running iOS 5.1 and my Mac running OSX 10.7.3 (both the latest OS versions currently available). Here, you ...
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4k views

Can't use “Back to My Mac” screen sharing using iCloud ID in Lion

Screensharing is broken for me in Lion. In Snow Leopard I connected using mobileme for verification. However since upgrading my machines to Lion and my mobileme ID to iCloud, I'm unable to screenshare ...
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1answer
60 views

How to move all photos from iPhone to iPad?

I would like to move all photos from iPhone 5s to iPad Pro 10.5. I want to move them, not copy or sync. Photos in result should be stored on iPad and deleted from iPhone. I've read this article - ...
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1answer
1k views

Where are Address Book group definitions stored and how can I delete them all?

I know Address Book metadata is stored in Library/Application Support/AddressBook. I wonder, however, what's up with Address Book "Groups". They are peculiar items. For example, I quit LaunchBar (...
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2answers
9k views

Running 10.13.4 Beta (17E182a), what is “Messages in iCloud currently disabled” message I am getting?

See picture below. I am seeing "Messages in iCloud is currently disabled. Repair Account." The "repair account" is not clickable. I have enabled Messages in iCloud and I have tried to sync several ...
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21 views

Can App Folders be moved inside iCloud Drive without disruption to their services?

My iCloud Drive root folder is increasingly chaotic, with all my personal files and manually created folders mixed with all the automatically-created app folders — such as Sketch, TextEdit, Shortcuts, ...
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22 views

Individual iCloud passwords randomly/occasionally disappear

Every few months I notice a password or two I need is no longer in the iCloud passwords list found in Mac Safari preferences. This issue has happened on several (6+) occasions over the past year. The ...
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24 views

Adjust precision (Year, Month, Day, Time) of iCloud Photos EXIF metadata?

I'm importing a number of older non-iPhone photo collections into my iCloud Photos Library via the Photos app on my Mac. These were taken either on early digital cameras or are from scanned film. In ...
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104 views

How do I retrieve the data from an iPhone 5 that was backed up on iCloud, if I forgot the passcode to the iphone?

I used to use an iPhone 5. Then I transitioned to an Android and forgot the password on the iPhone. I want to retrieve the data, including photos, recordings (I used the app called "Voice Recorder &...
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0answers
25 views

How do I make a MacBook a trusted device so that it can receive Apple ID verification codes?

I have a new MacBook Pro and I want to make it a trusted device so that it can receive Apple ID verification codes. My old MacBook Pro and my iPad are trusted devices but I am unable to make the new ...
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0answers
7 views

Self storage of notes with extended formatting

The notes app on OSX and iOS offers to sync notes with e-mail accounts. I noticed that for notes synced with an icloud account, the app offers extended formatting possibilies (I use checkboxes and ...
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0answers
27 views

Why iCloud Drive takes up space though there are no content there at all

As you can see there is no content at all in iCloud Drive subfolders, but the size it takes is 1.7 GB. How?
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18 views

How do I prevent repeated iCloud logins when switching boot disk?

I've several different APFS bootable volumes. When I restart, and switch from MacOS 13 to 15, or back to 13, after I log into my user account, I'm asked to re-authenticate on iCloud. It seems that ...
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0answers
16 views

The download folder is empty when the icloud is showing 'initializing…' on Windows

I am trying to download a copy of my icloud pictures to a Windows PC. Prior to this I have set the 'Download' folder to a different location (on a D: drive which has more space) But so far the ...
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0answers
37 views

How to sync iPhone HEIC / HEIF photos to MacBook Photos v1.5 (El Capitan)

My iPhone (iOS 12.3.1) takes pictures in HEIC / HEIF format. I have an older Macbook (13" mid-2009) with MacOS El Capitan, which includes Photos v1.5. When my iPhone photos get synced via iCloud to ...
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0answers
20 views

How to cap the amount of local storage for Photos App

Mojave and others have a feature where Photos is optimised for local storage, once triggered it will purge a certain amount of space by leaving low fidelity version of certain photos locally and the ...
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0answers
16 views

How to get the original HEIC file out of iCloud Photos on the web?

I take photos on iPhone 7+. How can I get the original HEIC file from iCloud Photos on the web, when browsing on Windows? I'm using Firefox on Windows 10. When I download a single photo from https:...
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0answers
27 views

How can I recover an iTunes backup with iCloud Music Library enabled?

Long story, but my iTunes library got totally ruined. All of my older manually added and purchased songs are fine, but my Apple Music songs (so basically all of my music from the last 5 years) is just ...
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0answers
21 views

iCloud policy for counting the storage Photos uses

I’m getting ready to delete some old photos to free up iCloud storage space. I have shared some of these photos in iCloud Shared Albums. If I delete one from my own photos, but not from the shared ...
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0answers
77 views

iCloud (re)uploading all my documents again

I have recently bought a new Macbook Pro 13" (i7, 16GB) and to do the switch from the old one to this one, I have installed Mojave and restored it from my other Macbook Pro's Time Machine backup. This ...
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21 views

Problem setting modified date for iCloud directories

I wrote a shell script to change the modification date (using touch) of a set of directories to be the same as the date of the most recently modified file in the directory. (To make it easier to sort ...
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0answers
31 views

AirDrop: My iPhone appears as an option in my MacBook, but not the opposite

I'm trying to user AirDrop from my iPhone to Mac, but my device doesn't show up. But I can share from my Mac to my iPhone. It's can be something related to my company's internet connect because at ...