Questions tagged [icloud]

Apple's online storage, synchronization, and general cloud services

502 questions with no upvoted or accepted answers
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119 views

How can I disable 2FA for a specific iPhone?

How can I make a certain iPhone not require 2FA when logging in with my Apple ID? I have a phone that never asks me when I login with my Apple ID, but on a new phone it will ask for it every time I ...
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1k views

Approved Request Sent notification appearing permanently on my iPhone screen and not allowing any use of the phone, despite clicking OK

After updating my iPhone to the latest iOS version a couple of weeks ago, every time I go to use my iPhone I have 2 consecutive notifications flash up on my screen re iCloud "approve your device". ...
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293 views

Apple mail has ghost SMTP accounts. It does not use them, nor can I edit them. Any idea how to fix that?

I have been having problems on Apple Mail on my work Mac. I had setup everything on my personal Mac, and the settings were carried over via iCloud, no problem. I can receive mail for both Gmail and ...
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3k views

SafariBookmarksSyncAgent going nuts - filling hard drive space with log messages

How to turn off SafariBookmarksSyncAgent forever? I have noticed my MacBooks pro hdd suddenly showing out of free space notifications (I have a bit more than 30Gb of free space) and after a while ...
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181 views

Ex husbands email contacts showing on my email contact list

I have just discovered that my ex husband's email contacts are on my email contact list. I contacted Apple and they said our accounts aren't linked but from what I have since been reading, it seems ...
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304 views

Selective download iCloud Drive on iOS

I updated my iCloud Storage to 200GB and I planned to put all my important files from my macbook pro into the iCloud. Unfortunately there is no such thing as the selective sync feature in Dropbox. ...
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682 views

iCloud login fails with correct password

The iCloud system preferences on a MacBook continues to display "enter your password to continue using iCloud" even when the password is entered correctly and verified working with an iPhone and ...
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375 views

How does iCloud Photos for Windows “sync” photos and videos?

Here are some possible options I can think of: One-way cumulative copy from iCloud to My PC. Example: Files added to iCloud will be added to My PC but Files deleted from iCloud, will remain on My PC. ...
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59 views

Find my Phone investigation indicated a portable network?

I noticed my MacBook Pro said it was offline when I signed into find my phone. I was using my MacBook Pro and it was not offline. I don't know what other MacBook Pro would be signed in under my Apple ...
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50 views

Everything synced by iCloud

I want to know each and every core files my Mac sync with iCloud even the hidden files which one normally can't edit. I want to know what are other things iCloud sync except the items that are ...
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406 views

Combine data of two or more iPhones

I have multiples iOS devices - a 64 GB iPhone 6 Plus, a 128 GB iPhone 6 and a 128 iPhone 6 Plus. I want to combine all the data on all these phones into a single iPhone. By data, i mean Photos, Mail, ...
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912 views

Unable to access iCloud IMAP

I'm having no luck adding my icloud email account to either the Evolution, Geary or Thunderbird clients. They all seem to complain about "IMAP username or password incorrect", or similar, although I ...
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175 views

Third-party solution for syncing files inside iCloud Drive with family

Apple does not support syncing/sharing folders inside iCloud Drive between users, for example in a family. Is there a third-party solution that provides this functionality? The quirk here is that it ...
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508 views

iCloud not syncing and folders are slow to refresh

I am signed into my iCloud account and I have the Desktop and Documents folder is ticked. It does not seem to be able to complete syncing to iCloud. If I look at the small information circle on the ...
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47 views

How do I reset iCloud for a particular user?

I can get into the App Store from two other users on the same computer - a Mac Mini. However, when I attempt to go to App Store, or iCloud on USER1 I get the message "there is an error signing into ...
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111 views

Why does only one of my Macs display iCloud tabs in Safari?

My iMac seems to have a problem with iCloud tabs. On my iPhone and MacBook I can see Safari tabs from my iPhone, MacBook and iMac. However, on my iMac I do not have the option to add an iCloud tabs ...
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11k views

What's the meaning of the exclamation point in the triangle next to my Calendars?

System details: OSX 10.11.6 (15G1212) Calendar Version 8.0 (2092.3) I have a few Calendar subscriptions shared between my Mac and iPhone, including a few shared with multiple people. I noticed that ...
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157 views

Can I hotlink to a photo in an album in iCloud?

Can I hotlink to a photo in an album in iCloud? I need to insert the direct URLs into spreadsheets.
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194 views

iOS iCloud Backup on New Device Smaller

I recently bought a new iPhone. When setting up my new device I restored the backup from my old phone using iCloud. When I look at my iCloud manage storage settings it says the old device backup is ...
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46 views

How reacts Time Machine with purged Documents in the Cloud?

I have Sierra and I have started Documents in the cloud. Now, the system can purge a document, if it wants space and the document didn't change from a while. In Time machine, I understand that the ...
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623 views

iCloud Drive storage is full

I've just upgraded my OS to Sierra and have turned on the "optimize storage" option for iCloud Drive. But strangely I now get a "your iCloud storage is full" message. When I checked my local drive, ...
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111 views

Why do macOS accounts passwords with FileVault2 not work with punctuation or accented characters?

My MacBook Pro is running Sierra with FileVault enabled. I recently enabled iCloud 2 factor authentication. I had previously been using 2 factor verification, and my macOS account password was linked ...
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513 views

Are passwords stored in iCloud backup when KeyChain is disabled?

[Rephrased and slimmed down as recommended]: Apple suggests a method to avoid saving passwords in iCloud backup by not creating an iCloud Security Code when KeyChain is enabled: https://support.apple....
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1k views

How to upload (not sync) files to iCloud Drive without using any browser?

I'm having a hard time with iCloud Drive on Mac. The files I drop in iCloud Drive folder simply sync while I wanted to upload the file to cloud so that I can delete the local copies in my Mac to free ...
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68 views

Photos & Optimise Mac Storage

I always kept all the photos on my laptop. Now my space is getting low and I decided to switch to "Optimise Mac Storage" How can I trigger the optimisation? The disk is full Filesystem Size ...
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45 views

iTunes Match - i thought it gave you back all your Music storage?

So I sign up for iTunes Match and expected to see all my music storage- on my phone-go down to zero Gb, so i could use the storage space for other things. Naive i guess. So am I correct that every ...
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2k views

How to add music from iTunes to my iPhone after enabling iCloud Music Library?

When I enabled iCloud Music Library on my iPhone, I had the option of merging it with my existing music. I did that, and my phone has both music from my iTunes library and music from Apple Music on it....
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774 views

Where does WhatsApp store its 'iCloud Drive backup'

I'm trying to recover data from my partner's phone and iCloud after her phone backup refused to load back onto her phone (one of many options we're pursuing...) One of the main sources of data is ...
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177 views

Notes lost on iCloud

Took my iPad & iPhone to Apple Store for numerous problems. They backed both up to the cloud, showed me everything was there; including my notes which are my entire business. I make organic soaps &...
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591 views

How can I get iCloud Photo Library to use less storage space on my iPad?

My iPad only has 16 GB of space, and I have iCloud Photo Library switch on but set to "Optimise iPad Storage". However, my iPad is now showing "0 bytes" available, and my Photo Library is taking up 2....
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349 views

How to force Mail to keep messages in their folder when copying – to a server – a folder that contains both messages and a subfolder

Environment Apple Mail 7.3 (1878.6) in OS X 10.9.5 (13F1507) with many folders stored locally. I began copying to IMAP servers – first to iCloud, then to the [Google Mail] area of Gmail. The ...
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64 views

cloudd: Tons of downstream - why?

Using the iStat Menus app, I can see (some) network activity connected to certain applications. Some, because Google Chrome, for instance, does never appear in the list of apps. Since I had forgotten ...
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39 views

Preventing an app from retrieving iCloud data

I have an app that was previously downloaded on a different device but on the new device, I don't want that data, I just want to start from scratch. How can I prevent an app from retrieving that ...
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0answers
184 views

I can't export shared photos from Photos. Why not?

This seems like it should be the most basic of functions. I have some shared photos in Photos. They were taken by someone else and shared with me on iCloud. I can see them all on my Mac. But I ...
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117 views

Why I cannot enable the Apple Music library in my iTunes?

As what this screenshot shows, every time I click the box to enable iCloud music library and then click "OK" to save the settings, the box will always remain unselected. As a result, I cannot use ...
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0answers
731 views

Limit iCloud Photo Library space usage on iPhone

Is there anyway limiting the amount of space iCloud Photo Library uses? It seems to use as much space as is available on my iPhone l I really like having the HQ pics on my Mac and I like how it's ...
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0answers
138 views

Does iPhoto hang on to images when Optimise Mac Storage setting is used in Photos.app?

Situation: I've migrated from using iPhoto to Photos.app on the Mac. I am using iCloud Photo Library I have both a MacBook and an iPhone connected to the iCloud Photo Library Both devices have the ...
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0answers
964 views

iCloud event invitation delivered by email instead of by calendar app

I can connect to icloud via two emails: xxxxxx@gmail.com - primary, and xxxxxx@icloud.com - secondary. Is it important which email was used to invite me to event? On the device I can be logged via ...
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0answers
238 views

(icloud photo sharing) Two phones, two cameras… one unified place to upload?

all I want is for photos from my wife's iPhone and my iPhone to background upload to the same place? My preference is to stay within Apple's ecosystem, but I will happily consider anything reliable....
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0answers
501 views

Disappearing iPhone Storage Space

iOS 9 is just released today, like very 16GB iPhone user it is time to find / delete things to make space for Installation. I backed up everything to iCloud first, and cleared 1.8GB of free space in ...
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273 views

Find My iPhone login records

Is there a log of the times we enter iCloud? Like the timestamp of when we login to our iCloud to use Find My iPhone?
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0answers
2k views

iPhone 6 iCloud Backup is super large

I recently jumped from an iPhone 4s running 8.1.2 to an iPhone 6+ and suddenly there is no more room for iCloud backups. When I go into "manage storage" I can see my old phone at 2.6GB and my iPad at ...
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677 views

unable to delete large folder from icloude drive

I am unable to delete large folders from my icloud drive.( I have tried it both from my phone and from icloud.com) get an error saying “There was a problem deleting “folder name” try again later” I ...
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0answers
2k views

Photo album of the full-resolution photos shared through iCloud Photo Sharing?

The photos that are shared through iCloud Photo Sharing shared albums are typically favorites, for example the best photos that you wanted to share with family over the course of several years. Over ...
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0answers
317 views

Photos: reduce iCloud storage usage, keep old photos offline

OS X 10.10.3 is released with an all-new Photos app. On launching Photos, it asks me if I want to enable iCloud Photo. I already use it on my iPhone / iPad, so off course. The next question is which ...
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0answers
2k views

iCloud Drive folders not showing on OS X

I am seeing some strange behaviour. As you can see here: I have lots of folders I don't see on my Mac (shown here): Not sure why this is. When ever I make a new file or folder on either my Mac or ...
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0answers
234 views

How much space will iCloud Photo Library use on my devices?

I am considering to use iCloud Photo Library to store a growing number of family photo albums, shared to web or set of AppleIDs. I dont need to keep original photos on iDevices for 99.9% of photos. ...
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0answers
3k views

Is it possible to sync iCloud contacts with Thunderbird's address book?

I would like to keep my iCloud addresses in sync with my Thunderbird address book. Is there a way to do this directly? Currently I sync both with my Gmail contacts, but the results are not very ...
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0answers
473 views

where does windows store icloud drive files created from an iPad?

The MacOS stores icloud drive files locally in ~/Library/Mobile Documents. Where does windows7 store icloud drive files by default? I had not customized the location while installing it in my ...
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0answers
415 views

Does iCloud keychain stores FileVault passwords?

My MacBook Air drowned today and it was connected to an external hard drive encrypted with FileVault. I can't remember password for it. Will new Mac sync that password from iCloud or is the encrypted ...