Questions tagged [icloud]

Apple's online storage, synchronization, and general cloud services

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1answer
62 views

What are the differences between these two mail preferences within iCloud settings?

In the System Preferences, we see a checkbox option for Mail. If we click the Options button on the iCloud Drive item in that same list, we see another checkbox option for Mail. ➥ What is the ...
2
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1answer
22 views

Can't access RAW files in Photos.app

I cannot access RAW image files in Photos.app. I have a bunch of RAW files from both my Olympus OM-D E-M5 and from my iPhone (I use the Halide app to take them). They are all JPG/RAW pairs. The ...
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0answers
29 views

Programmatically confirm whether data on my Mac is synced to iCloud?

I'm writing a script to highlight things I need to resolve before I'm ready to wipe a macOS system. I use them sans-network often, so it'd be nice to confirm I don't have unsynced apps or classes of ...
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0answers
19 views

iCloud photos all synced onto iphone

I've turned on iCloud photos on my Macbook but once I backed up my iPhone, all my iCloud pictures have synced backed onto my iPhone and now I have duplicates of most my pictures. I've tried to select "...
8
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0answers
10k views

Completely uninstall iOS App and all associated data

Background I am a server-side developer working on an API for an iOS app. From time to time as we are in development (when we have big database changes) we reset our server. This process clears all ...
1
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1answer
38 views

Deleted my email accounts off Mail by accident [on hold]

I used my Apple ID to set up my laptop, phone, iPad and my kids' computer. I then tried to turn off my emails from my kids' computer and messed up the whole keychain. I have been trying to reinstate ...
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0answers
21 views

Backup iPhone pictures that are not using local storage but iCloud

Until 2017 I took pictures with mi iPhone using local storage, and then I saved them to my Macbook using Photo.app. But since 2018, I started to use on the iPhone the option to store pictures on ...
3
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2answers
137 views

Can I be reached on FaceTime on Mac using my non-iPhone phone number?

I have a Mac and an Android phone. I can use FaceTime and people can call me using my email address. I want people to be able to place calls with me using my phone number. So I've added my phone ...
1
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1answer
14 views

What happens with my iCloud data after leaving family sharing?

What happens with my iCloud data after leaving family sharing? Eg I will add 50gb of data and then I will be kicked out but not all the data is on my iPhone.
4
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2answers
8k views

iCloud Calendar sync error 400 on OS X 10.10.2

I've been using Calendar with iCloud for a long while without any problems. Now, I have a permanent error displayed in Calendar: The request for account “iCloud” failed. The server responded ...
2
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0answers
21 views

iPhone 6 and iCloud contacts reverted back to an old list

I recently noticed my contacts seem to have reverted back to what they were several years ago. I've lost contacts I added within the last year or so and old contacts I deleted years ago have made a ...
2
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1answer
7k views

Apple ID Two-Factor Authentication: Can't Approve This Mac

I tried to turn on two-factor authentication on my Apple ID. I did it from my Mac and all went well, until I got to the point where I had to verify my Mac from another device signed into iCloud. Well, ...
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0answers
26 views

How can I stop someone to forward their iCloud e-mail to my Gmail address?

Since early september, I'm receiving all e-mails sent to firstname.lastname1@icloud.com in my Gmail inbox firstname.lastname@gmail.com. In both case, first and last names are mines, but I don't own ...
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2answers
329 views

My Books app in my ipad pro deletes/disappears my pdfs. I am on IOS 12.2 and it is was updated a couple weeks back without issue

What did happen is that I was reading one of the PDFs and the next time I opened it, the Book app was frozen. So, I shut off the ipad. When I turned it back on, I realized that I went from 130 PDFs ...
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0answers
30 views

Where does Apple Mail find its suggested contacts?

I use Apple Mail.app daily, and I've noticed that sometimes it auto-completes email addresses that it shouldn't know about. For example, if I'm on mac "one", Mail.app knows about email addresses that ...
0
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1answer
28 views

How to change iCloud ID?

Hello I need to change email address on my iCloud on my iPad but I don’t know how My e-mail box has been hacked and I had to change it I managed to change my Apple ID and when I checked my “iCloud ...
6
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1answer
2k views

Unable to join Photo Stream on OS X 10.8.5

I received an email invitation to join a Photo Stream. When I clicked on the "Join this Photo Stream" link on my MacBook Pro, I was taken to a page with the following message: Photo Stream ...
7
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1answer
2k views

Why can't I disable iCloud keychain on my MacBook?

Running macOS 10.12.6. I'd like to keep this machine connected to iCloud calendars but prevent it from having a copy of my keychain. Update: Someone suggested I go into iCloud > account details and ...
2
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1answer
21 views

Path to user directory when username is unknown

Some colleagues and I have our cloud storage (e.g. Dropbox) syncing to our macs. The local path to a particular folder in our synchronised cloud storage looks like /Users/{$USERNAME}/CloudSync/...
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1answer
38 views

How can I listen to my mp3 audiobooks on iPhone?

I have a collection of seminars recorded as mp3. In iTunes, I marked them as audiobooks. I have an Apple music account, so I can access my music library through iCloud, including those I recorded ...
1
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1answer
36 views

Mail app is not working on my Mac [duplicate]

I receive emails but I get account error and cannot send. Any idea what can be the problem?
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1answer
14 views

Is it possible to access Voice Memos from site icloud.com?

I'm using Apple app Voice Memos on my iPhone. In the iPhone settings I have iCloud Drive enabled and as well as Voice Memos. But on the site https://www.icloud.com I can't see my saved voice memos. ...
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1answer
131 views

How can I use Apple Music without my iCloud Library?

There's no "reset iCloud library" button on my account. I still want to put 2 albums, that are on my PC, on my phone (they aren't on Apple Music, I've already searched), but when I enable iCloud ...
-1
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1answer
19 views

Contacts not visible on icloud.com

I have an iPhone SE with iOS 12.4.1 I just visited www.icloud.com and noticed that the majority of my contacts are not there. I have about 800 contacts on my phone, while on the iCloud website under "...
2
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0answers
30 views

Can a firm with encryption keys decrypt iCloud keychain data of Chinese users?

Apple has already given all data of Chinese iCloud users to Guizhou on the Cloud Big Data Industrial Development Co., Ltd., (GCBD), as well as their encryption keys, which means it can decrypt these ...
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0answers
8 views

How to backup iCloud only files?

How can I securely backup files, which are purged from the local harddrive due to the Optimize-Storage feature in macOS? They are NOT backed up in Timemachine They are NOT backed up with CCC (see ...
1
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1answer
23 views

Does icloud storage get freed up automatically after 30 days?

I just bought an iphone a day before and started turned on icloud. Although I am using a mac since 4 years but never considered using icloud. I wanted to know if icloud storage gets cleared up on its ...
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0answers
18 views

Copy iCloud Photos library to a clean install

I'm doing a clean install on a new HD for various reasons, and I'd like to move my 700GB Photos library over. I also want the library to continue to sync with iCloud. Since the existing library is ...
0
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1answer
27 views

How to access the iCloud Drive Archive folder on my MacBook?

I couldn't find 'iCloud Archive' folder in the Finder. I have been searching it everywhere in the desktop to the different folders, but I couldn't find it. Where do I access it and its contents?
3
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0answers
375 views

EXC_RESOURCE -> photoanalysisd[815] exceeded mem limit: ActiveHard 130 MB (fatal)

On iOS 11.4.1 my iCloud Photos Library of ~60k photos never finishes generating the faces album. The device logs show that photoanalysisd is being killed by the kernel for memory violation after only ...
8
votes
5answers
11k views

Books automatically deletes my books when offline, and when there is enough space on device

There is something strange going on with Books on iPad and iPhone. It keeps deleting some books locally, keeping them in the cloud. It's frustrating because it happens when I'm offline and I simply ...
3
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0answers
25 views

macOS Content Caching serving lots of data to unknown clients

TL;DR: Hidden/unknown client has downloaded 300GB of data from my macOS Content Caching (from origin, not cache). Traffic didn't come from my devices according to my testing. This stopped after I ...
12
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3answers
13k views

How to sync passwords between Chrome and iCloud Keychain

I'd like to use Chrome (currently Version 57.0.2987.133 (64-bit)) and on my iPad I'd like to use Safari (obviously). Since 10.10 the sync between Chrome and MacOS Keychain stopped working for me. Is ...
1
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1answer
121 views

Accessing WhatsApp iCloud backup?

I have WhatsApp set up on my iPhone with iCloud backup. I don't want my WhatsApp media polluting my Photos stream, so I've disabled "Save to camera roll", as I didn't see a way to keep WhatsApp images/...
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0answers
11 views

How to work-around limitations of iCloud Mail rules to emulate Mail.app rules?

I have been using Mail.app to manage my personal and work email accounts forever, using many rules in the desktop Mail.app to manage the large volume of messages that pass through my accounts; however,...
0
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0answers
72 views

icloud drive > “desktop and documents folder” will not stay checked/ticked after MacOS Catalina Beta 10.5?

icloud drive > "desktop and documents folder" will not stay checked/ticked after MacOS Catalina Beta 10.5. How to resolve? Files are not syncing between devices, Going to icloud.com you can upload ...
0
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1answer
31 views

Macbook Pro stopped syncing photos to and from iCloud suddenly

I know there is a similar question but nothing suggested there worked, unfortunately... I have an iMac (OS v10.13.6) which has the original photos and it syncs flawlessly with an iPhone X, iCloud.com,...
3
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1answer
259 views

What could cause iCloud Drive to refuse to sync Desktop & Documents?

After a sort of manual system restore in which I copied my ~/Library/ from my now-dead 2017 MacBook Pro's BackBlaze to a 2019 MacBook Pro, pretty much all my software has nicely restored its settings, ...
5
votes
2answers
53k views

How do I remove or delete an @me.com email?

I currently have 2 Apple IDs, one that uses my Gmail account and I have been using this one for a while now, this is the one I want to keep. When iCloud came out, I registered an @me.com email for ...
2
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2answers
4k views

Changing an Apple ID from one @icloud.com address to another

I have an Apple ID which ends with @icloud.com and I want to change it to another @icloud.com, @me.com, or @mac.com. I've found a page which describes how to do that but it seems it doesn't work for ...
2
votes
1answer
916 views

iCloud hacked. MacBook Pro locked. Starts uni tomorrow. Help!

So we went on holiday 3 weeks ago and during the holiday my girlfriend received a notification saying that her iPhone was locked from iCloud. We got around it and changed the password to iCloud. ...
5
votes
1answer
2k views

How do I reset iCloud podcasts syncing?

So, since I updated iTunes to version 11.1, my podcasts library went a little crazy. Some episodes were deleted from my Mac and all episodes are now marked with the little blue pin (saying they're ...
2
votes
0answers
27 views

Managing photos on a small iPhone iOS 12 [closed]

Can anyone confirm that this is correct? "If you turn off iCloud photos on any of your apple devices (mac, iPhone, iPad) you are then presented with the choice as to whether already downloaded ...
5
votes
1answer
141 views

Receiving spam email from my own iCloud account and my own IP address

I found a thread with a similar problem but it didn't seem to have a solution for this situation, so here goes: I have, on 3 occasions now, received spam email (iPhone XS fake promos) to my personal ...
1
vote
1answer
108 views

iCloud documents gone following update

I'm on macOS 10.15 Dev Beta 8. iPad is running iOS 13 Dev Beta 8. My documents folders (Keynote, Pages, iMovie, etc) in the root iCloud Drive folder are all missing. Usually I'd pencil it in as a ...
5
votes
1answer
944 views

iOS Photo No Longer Optimising Storage

I have always kept Optimise iPhone Storage under iCloud for Photos on. Since last week however, it has stopped optimising and saving space locally on my phone. One possible cause is the use of Google ...
1
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0answers
7 views

Unidirectional sync from iOS device to iCloud Photo Library

I have an older iPhone with limited storage. I use it as a "distraction free" version of my main phone for the gym. I've deleted almost all apps except for Music and Podcasts. I want to be able to ...
1
vote
2answers
1k views

iCloud Photo Library vs My Photo Stream

Now that the iPhoto iCloud Library feature is available on both iOS and OS X devices, what is the purpose of keeping the Upload to My Photo Stream feature? If I understand correctly, with iCloud ...
3
votes
1answer
52 views

iCloud Keychain out of sync after Mac user password change

on my macOS Mojave 10.14.5 (18F132), where I'm logged in with my iCloud account, if I perform a domain Mac user password change (from System Preferences) then the iCloud Keychain sync will be turned ...
1
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1answer
69 views

My iPhone / apple account might be hacked/ infected, looking for clarification and advice

Today I accidentally opened the Mail App on my iPhone after many years, never used it but it is connected to my apple ID/ iCloud. When it opened I noticed it had around 40 emails started. Each one was ...