Questions tagged [hard-reset]

This tag should be used specifically for questions about the hard reset process itself. Questions which simply involve a hard reset as part of troubleshooting or resolving an issue should not use this tag.

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Trying to Analyse a WIFI Hardware Problem

I have a MacBook Pro (13 ", Mid 2012) model running Mac OS 10.14.6 (Mojave). Of late I'm experiencing a lot of problems with the WIFI hardware frequently "shutting down" or going into a ...
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0answers
25 views

Internet Recovery Screen Stuck

I am attempting to factory reset my mid-2011 iMac, and so I tried to boot my iMac into Recovery Mode. I held Cmd + R, however it gave me a grey screen with a stop sign symbol, and then powered off. I ...
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0answers
187 views

How to completely reset iMessage on MacOS X Catalina 10.15.4?

I have an iMac with two user accounts. After updating to MacOS Catalina 10.15.4 one of the two users cannot use iMessage anymore. iMessage just wont start. Starting it results in iMessage ...
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0answers
14 views

Ipad Air drained battery, won't start, reset and itunes reset don't work

I have an ipad air2, it has a totally blank screen. I have tried to recharge it in the wall socket for 2 hours. I have tried to hold the home/start button for 15 seconds 6 times in a row. When ...
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0answers
20 views

Macbook Reset and Restore

My mac has slowed down. I've been using it for 4 years. I want to do a full reset but I don't really know how will I restore my data considering my I'm a developer so I have installed a lot of ...
1
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1answer
142 views

Boot menu shows non-existent boot drives [duplicate]

I used to run a Boot Camp partition on my Macbook Air (Early 2015, Catalina). When I didn't need it anymore I deleted the partition using Disk Utility. However, I noticed that when I boot up my ...
2
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1answer
445 views

Forgot to remove sim card and possibly sign out of icloud before selling!

A couple of weeks ago, I sold an old iPhone 5. It hasn't been used for 3 years, and I can't remember what version of iOS it was running. It just occurred to me that I did not remove the sim card. I ...
2
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1answer
3k views

Reset NVRAM, PRAM, and SMC, all in one go from the terminal?

I'd like to run some code, go away and have a coffee and come back to a MacBook with the NVRAM, PRAM and SMC all reset (rather than doing them manually with yoga postures to press all the keys, ...
0
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1answer
60 views

How can I reset a disabled macbook pro 2010 [duplicate]

The password was reset a long time ago, and I have no idea of it. I do not have access to the original owner of the macbook pro. When I turn it on, I have to enter the firmware password, but of course ...
0
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1answer
72 views

Regain data from iphone 6s(not sure if plus) factory reset?

Sorry if this is not the right place to ask this, but I'm not sure of anywhere else I can post this. Some time ago I changed my iPhone(iPhone 6s or 6s plus, not sure which, should be latest ios, 12 ...
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2answers
6k views

Your computer is disabled. Try again in 60 minutes

I need to factory reset a MackBook Pro. Every time I start it up it takes ages to load and then I see this: Your computer is disabled. Try again in 60 minutes. I tried to restart the Mac with CMD + R ...
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1answer
5k views

Hard / Factory reset iPad 3 without device password and iTunes

I have an iPad 3 which is disabled and not connected to the Internet. It says that I should connect iTunes but then I have to accept the connection. When I press "Next", it says that I have to answer ...
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0answers
33 views

Why does Apple allow factory reset if passcode is forgotten? [duplicate]

I just came across the instructions to factory reset Apple device if one does not remember the device passcode: https://support.apple.com/en-us/HT204306 I am very new to Apple and I don't understand ...
1
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2answers
4k views

I cannot get out of recovery mode (OS X Utilities) by resetting or reinstalling the OS

I bought a used iMac and when I turn it on I am shown the OS X Utilities screen. I would like to install the operating system but I cannot do so. I have tried everything suggested on other questions ...
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2answers
701 views

Is it possible to perform a factory reset on an old Apple iMac (OS X Snow Leopard) without a disk

My mum's got an old Apple iMac from ca. 2009 which after 10 years is pretty much for it. I'd like to wipe the computer to get rid of any personal data before we get rid of it. Just in case. As an ...
0
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1answer
393 views

How do hard reset an iPhone 8 +

I googled the same question and found instructions that said press volume up, volume down then hold the power button. The problem I have is it just gets the off button. What I want is more details e.g....
3
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1answer
3k views

iPhone 7 won't force reset

My iPhone 7 has been disabled from too many password attempts. I try to do a force/ hard reset but the apple logo just fades on and off. IS there anything I can do? I really don't want to have to go ...
2
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0answers
92 views

**to reset iphone 6**(without connecting to itunes or without using home button)

My iphone home button doesn't work and it doesn't turn on. It shows the apple symbol and doesn't start. Trying to hard reset the phone. Whenever I am connecting it to the itunes, it is asking for the ...
2
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1answer
79 views

Cannot format “Macintosh HD”

I am trying to roll back my OS from High Sierra to Sierra. When I attempt to install it I get this; So I assumed I had to format my "Macintosh HD" partition to procced. However, when I tried to do ...
0
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1answer
57 views

i have not an apple id and password.i have iphone 5S.how unlock it without id or password [duplicate]

I have not an apple id and password.i have iPhone5s.how unlock it.
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1answer
2k views

How can you log out of iCloud if you forget the password?

I recently bought an iPhone 6 from a friend, and there's still an iCloud user on the phone. How can I log out of iCloud if I have no clue what the password is? Keep in mind I have no clue what my ...
3
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2answers
228 views

What takes place during an iPhone hard reset?

In response to an iPhone 7 freezing issue I'm having, it was suggested to try a hard reset (holding power + volume down for 10 seconds for iPhone 7 or holding power + home on older iPhones). This ...
3
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2answers
246 views

Should I be worried about doing a hard reset on my iPhone?

​Just for my curiosity and knowledge, from a Software and Hardware stand point prospective, the other day I was having a discussion with some iPhone users. The topic was the Hard Reset that you can ...
4
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2answers
4k views

Does hard reset downgrade device?

I just "repaired" an iPod Touch, 4th generation (MC540BT). A friend of mine didn't use it for a year because it didn't charge. After playing with it a little; I finally managed to turn it on and it ...
0
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1answer
8k views

Why does a Double Hard Reset help with iPhone issues?

My wife has an iPhone 3G, me an iPhone 4. Ever since she upgraded to iOS 4, her phone has been much slower than it was on iOS 3. My iPhone 4, upon upgrading to iOS 5, isn’t slower. However it has ...