Questions tagged [family-sharing]

Family Sharing is a feature which allows six people in a family to share purchases from iTunes, iBooks, and the App Store without sharing accounts.

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1answer
25 views

Assigning new device to child's account

I am setting up a new Apple device (iPad) for a child. I have already created a children's account under family sharing on another device. However, it's not clear if on the new device I should set the ...
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1answer
19 views

Move data from parent account to child account

My kid has used my Apple ID for his iPad for several years while I've been on Android phones. I've recently moved back to Apple and realize we can not share the same account anymore as images etc. ...
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1answer
14 views

Gifting an App Store app to an Apple ID that is part of a Family Sharing family?

I want to give an app to a friend as a gift. My friend is joined to an Apple Family Sharing family and has access to the apps within that family, and also does not have her own payment method ...
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1answer
65 views

Can I remove a Family Sharing child by deleting his account?

I started Family Sharing and created a new account for my child, but I was forced to create an icloud.com account, which is not desirable. He already has a Google Account, which may be favourable. ...
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1answer
34 views

Does Apple refund prorated cost to people who cancel their personal storage plan to join family plan before end of billing period?

Thank you so much in advance, and sorry if I made any typos. English is not my first language. My siblings and I (4 people) are using their storage plan individually and each is paying $2.99 per ...
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1answer
41 views

How to prevent child from using Find My to interact with parent's device?

Both me and my child are members of one Family, with Family Sharing turned on. We use different Apple IDs. When my child opens "Find My" app, my devices are listed there as well. How do I prevent my ...
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1answer
25 views

Will Apple Music 3 month trial carry over if changing plans?

A Family linked account recently signed up to Apple Music for a 3 month free trial, but selected the Individual account option rather than Family, so only that single account has access to the trial. ...
3
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1answer
52 views

How to allow the user to choose from a pricing package yet be compatible with volume purchase and family sharing

I want to allow the user to pick the subscription package that is most convenient for their situation similar to how SAAS do it, eg.: I want it to have 3 tiers: Free, Standard, Pro As I want to ...
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0answers
197 views

Family Sharing screen time shows black screen

Can I set screen time settings for my child's ipad from iPhone with ios 13? Family Sharing is set up, I am the coordinator, child has kid's icloud account. The problem is that when I goto My Account ->...
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1answer
872 views

How can I solve “Cannot Start Family Sharing” error, when trying to set up family sharing?

On my iPhone I go to Settings -> Apple ID, and click "Set Up Family Sharing", and this error appears: But... I am Jon, and I'm not familiar with any family sharing setup. And my Mac says basically ...
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0answers
24 views

Can I approve an Apple Family purchase request without an iDevice?

My 12-year-old daughter has an iPhone and wants to install an app. I don't have any Apple devices except an iPod classic. I have an Apple ID because I use iTunes on my PC. How can I approve my ...
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2answers
45 views

Automatically migrate to Family Sharing?

Before Family Sharing, my wife and I always used her iTunes account for all purchases, including iOS apps. Now that Family Sharing exists and also now that two-factor authentication makes it annoying ...
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2answers
296 views

Upgrade iCloud storage from 50gb to 200gb then downgrade?

I currently pay for the 50 GB iCloud plan for myself. I'm thinking of upgrade to 200 GB and share it with my wife using the family sharing. But I was wondering what would happen if we use over 50gb ...
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1answer
517 views

What happens with my iCloud data after leaving family sharing?

What happens with my iCloud data after leaving family sharing? Eg I will add 50gb of data and then I will be kicked out but not all the data is on my iPhone.
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1answer
66 views

Family sharing and non-organizer's previous purchases

So, my wife has been using her iPad for a while, I have been using it for a while. Now, we added both of us to a family account (with me being organizer). And, while I purchased an app which my wife ...
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1answer
2k views

Correct an Apple ID Child account birthday to a teen account?

Apple has different age restrictions in different regions, but most of them trigger on/off based on the age of 13. If the birthday of a child account is entered incorrectly identifying the account as ...
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2answers
257 views

what can an adult do with Family Sharing?

I'm told that some children have iPhones, that are part of 'the same iCloud' as a parent. I've seen that their messages appear to be mixed in with the parent's: the child's message to a friend is ...
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1answer
68 views

Work MDM and family sharing

Using personal apple id on work mac. Thinking of enabling family sharing. Will doing so give the MDM used by the employer to gain access to the family apple accounts?
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1answer
452 views

Can more than 10 devices be associated with one Apple iTunes account?

I'm not an active user of Apple devices, and researching this for a project. I'm trying to have a group of MP3 players for shared use with a shared library. I wouldn't care if it costed more, but I'd ...
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1answer
354 views

Best way to share iCloud storage across regions

As is unfortunately the case, Apple is quite restrictive about what you can share across country borders. Copyrighted work I can see why, but iCloud storage... I have a UK account that I joined in a ...
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1answer
140 views

With Apple Music Family Plan, can two devices with the same Apple ID stream at the same time?

Let's say I have the Apple Music Family Plan and two iOS devices signed into the same Apple ID. Can these two devices both stream at the same time? Background: All the documentation around Apple ...
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1answer
2k views

can i turn off ask to buy for my 13 year old daughter?

Apple tells me it is mandatory for "under 13". Yet I cannot seem to turn it off. Does this mean she is only free from "ask to buy" when she turns 14? To me, "under 13" means 12 or lower.
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86 views

Apple iTunes & Family sharing: hide names of other members?

In my iCloud Apple ID I have family sharing enabled. I use it to share access to iTunes music with other AppleID holders (friends and family -- Apple offers 5 accounts to share with). My problem is ...
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0answers
61 views

Should my child know their Family Account Apple Id password?

My 8-year old child's iPad it logged in with their child's family account under family sharing. I am using a Parental Passcode to restrict access. It seems that (according to Apple Support, a '...
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1answer
54 views

Gift free month of Apple Music notification

I got this message and it took me to a website AppleMusic.co, but it was all in Spanish and said that something went wrong when I clicked on it. What does this image mean? Can I gift it to someone ...
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1answer
43 views

Account restrictions via “Screen Time” don’t disappear even after disabled?

Anybody has seen a situation where “account restrictions” don’t disappear even when removed in “Screen time” I’m trying to access the apps purchased by my “parent account” in a Family. For a while ...
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1answer
95 views

Who owns the Family Sharing purchases?

I have Family sharing turned on with another person, and the person is the "organiser". If I buy an app on the app store, that person is the one who gets billed, but which account owns the ...
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0answers
173 views

Transfer app data to child Apple ID in same family share

This question has been asked periodically over the years, but I cannot find a definitive answer that works. On the occasion of buying her a newer iPhone, I am transitioning my daughter to her own ...
2
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1answer
8k views

Why are some family members missing in Screen Time setup?

I have had Family Sharing set up since it was introduced. Now that iOS 12 offers Screen Time I want to configure it for my family members, but only one of the three people in my family, not including ...
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2answers
345 views

Can I leave Family sharing on one device while staying on the other?

I'd like my MacBook to stay on the family plan while removing my iPhone from the family plan. Both of these devices are under the same Apple ID. Can this be done?
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1answer
408 views

Can folders in Family Shared iCloud be protected?

I'm looking at changing to a Family Shared iCloud plan, and want to know if it's possible to protect folders in the iCloud. So, for example, so I can put files like Home Insurance documents in there,...
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1answer
1k views

‘unexpected error’ when opening Manage Family in iCloud

When I click on Manage Family in the iCloud preference pane, I get an error saying There was an unexpected error Please try again later. This error happens after restarting and I've updated my ...
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1answer
8k views

Permission to buy notifications no longer received

I used to receive the permission notifications when my son tried to buy something from the App Store, but a few weeks ago this just stopped. I've tried everything: buying from 2 different iPads ...
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191 views

Family Sharing “No purchases”

I just set up family sharing. I'm the organizer and I enabled purchase and location sharing... I can see my sister's purchases but she can't see mine. Also she can see my location but no my purchases, ...
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0answers
784 views

How do I send invitations to a family calendar from Outlook?

I am struggling to arrange work-family life, and a shared calendar seems to be a good solution. However, neither Google Calendar or Apple seem to have a intuitive way to send invitations to a shared ...
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1answer
2k views

How to accept Apple Music Family invite without iOS/macOS?

A couple of days ago I upgraded my Apple Music subscription to family mainly so my sisters could access music from their iPhones. Since my dad is avid music listener I decided to set up Apple Music ...
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0answers
1k views

Streaming Content from Family Purchase

I have iTunes family sharing with several members of my family. Apple TV: I see the TV shows and movies I've purchased and I can stream them. I can also see the purchases from other members of my ...
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1answer
104 views

Updating Mac app shared with Family Sharing prompts for family member's password

I'm trying to update a paid app, bought by a family member but shared with family sharing, on the Mac App Store, and it prompts me for the password. The Apple ID is the family member's, and greyed out ...
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1answer
418 views

How can I use Family Sharing for purchased apps?

My girlfriend has just got an iPhone. I've created a free apple account for her and added it to a family, with myself as the organiser, thinking that this would mean she could download my purchased ...
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0answers
37 views

How can I share a folder on MacOS, and not allow an attacker to brute force my accounts?

I want to share a folder between my MacBook Pros while connected to home wifi, and not risk security while traveling with the laptop. I'm particularly concerned about a brute force attack that can be ...
2
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1answer
4k views

How do in-app purchases work for child accounts with Family Sharing?

Our daughter has her own iPad that she uses with an Apple ID configured as a child account. Her app store purchases require authorisation from either myself or my wife. All three of us are in the same ...
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1answer
4k views

iCloud Family Sharing: Notifications to others member if you leave?

If I leave Family Sharing will it notify anybody of this?
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90 views

Display family purchases in iTunes library

I just set up family sharing for purchases. Is there some way of showing the purchases in the iTunes library like the person own purchases appear so that they can be streamed?
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1answer
2k views

How do I share my iCloud storage with my family in iOS 11?

I purchased a 200GB shareable (Family Sharing) iCloud storage plan but my family members can't see it on their devices. How do I fix this?
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1answer
343 views

How can I update billing information for the non-managing account in a family sharing group?

This morning I tried to download an app off of the app store, and it asked me to verify the billing information for the master account. I am in college, and share downloads with my family. The app ...
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0answers
479 views

Lost all my baby photos when oldest son turned off family sharing, please help!

My account is the master for family sharing. I’m missing important photos and want to find them of possible. My son has turned off family sharing on his ipad air 1 approx few months ago. I only ...
2
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1answer
896 views

Can't Access Previous Purchases under Family Sharing

I recently switched to Family Sharing. Previously, we all had our separate iCloud accounts for contact syncing, calendaring, reminders, etc. and shared a single account for out store purchases. Now ...
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0answers
727 views

Family sharing payment information verification bug

I have family sharing enabled and when a family member tries to purchase something (in this case purchasing more iCloud storage) they are asked to ask an organizer to verify by entering the credit ...
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2answers
11k views

Missing purchased tab in App Store and Family Sharing in iOS 11

How can I get access to family purchased apps in iOS 11? The new version of the App Store has no purchased tab where I can select the family member in top left corner and get access to download app ...
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1answer
618 views

Siri saved my reminder on the shared “family” list. How can I prevent this from happening again?

I asked Siri to remind me to purchase some personal items at the pharmacy, and right at that time the reminder appeared, I got an awkward phone call from a family member asking me why my reminders ...