Questions tagged [facetime]

the video conferencing software developed by Apple. Current clients are available for iOS and OSX.

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0answers
2k views

Someone repeatedly answers Facetime from another device when I am called

There are no other devices but my iPhone on my account. I have changed my Apple ID password multiple times and it continues to happen. Same person every time. What do I do?
5
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3answers
11k views

FaceTime option not showing on FaceTime user's contact

One of my contacts just switched from Android to an iPhone and they have activated both FaceTime and iMessage. We both have iPhones SE and are both running iOS11.2.1. However, even though we can ...
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0answers
50 views

iPhone Cellular Calls on macOS fail when macOS is connected to OpenVPN

My iPhone and MacbookPro are both connected to the same Wi-Fi network, and logged in to the same iCloud account, etc. When my OpenVPN connection is not active, calling and receiving cellular calls on ...
13
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4answers
88k views

FaceTime calls lower system volume

When you enter a FaceTime call in OS X, as of Mavericks, it lowers the volume of everything else besides the call. There's no way to disable this "feature." People here suggested disabling audio ...
1
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1answer
25 views

Can't download facetime from cloud on my iPhone

My facetime was uploaded to the cloud, but when I tap on the facetime icon, it says download not available at this time. I've tried many different times, on different days, but I always get the same ...
3
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1answer
2k views

WI-Fi Calling Notification keeps coming back

This notification keeps appearing on my Mac running Mac OS X 10.13.6 (17G65): I have: Clicked "Not Now" Clicked "Turn On" On my Mac: Turned off all notifications for FaceTime On my Mac: Logged out ...
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4answers
4k views

Which microphone is used during FaceTime video call in iPhone SE?

I have an issue with my iPhone SE running iOS 11.4.1. I already spoke with support, and they are saying that it is hardware issue. Do you know which microphone it is used during video conversation in ...
1
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2answers
36k views

Why does my music not play through FaceTime?

When I'm on FaceTime with my friend and we both want to listen to music, how come if I turn on my music on iTunes, the person I'm facetiming with can't hear it?
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0answers
385 views

My MacBook Pro Camera is not working [duplicate]

My camera is not working for Facetime or for Photobooth. I have tried the VDCAssistant solution, my laptop can't find that file. I have tried the sudo killall. restarting with keys held down and ...
0
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1answer
133 views

Unresponsive iMessages and FaceTime on Mojave

I have this issue with Messages, FaceTime when it gets unresponsive on start. Same issue was with Contacts, but following some recommendations on the web i've reset the Contacts database and it works ...
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2answers
2k views

What are the FPS of the FaceTime Camera for the iPhone 6S vs 7+ vs X vs iPad Pro?

We are capturing video from iOS devices and processing it using OpenGL but are encountering a FPS difference between the devices when trying to set them at their maximum rate. The iPhone 6S and iPad ...
2
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1answer
579 views

iPad volume issues

I seem to be having a strange problem with my iPad. The volume only sometimes works. The volume will be fully turned up and not muted, but it won't work. Then, without changing anything, a couple ...
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2answers
2k views

Can't activate iMessage or FaceTime on any device

I can't activate iMessage or FaceTime on any Apple device. It keeps saying that it could not be activated and I should try again later. I'm on the latest version of macOS and iOS and the date and time ...
3
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2answers
2k views

macOS 10.13: FaceTime preferences greyed out

I started Facetime and went to preferences to Signout from my old AppleID. After successfull signout I wanted to Login with the new one, but Facetime preferences are greyed out. I'm on macOS High ...
-1
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1answer
1k views

Hiding/Unhiding FaceTime audio window macOS High Sierra Version 10.13

I created an Automator app to hide the window during a call following these instructions: How to hide FaceTime audio macOS High Sierra Version 10.13 But is there a way to bring the window back as ...
2
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1answer
301 views

Logitech HD Webcam C310 to make Video Calls (FaceTime HD Camera not detected)

My FaceTime HD Camera (Built-in) is not detected anymore. Logitech C310 HD Webcam System Requirement does not include MacOS meaning the web camera may not be compatible or work with Macs. As for ...
1
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1answer
242 views

Prevent calls to iPhone launching FaceTime on MacBook in Mojave?

It used to be (still is on my High Sierra MacBook Pro) all I needed to do was untick "Calls from iPhone" in macOS FaceTime app prefs: But now (on my Mojave MacBook Air) this seems to do nothing. All ...
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1answer
6k views

Microphone Not Working With FaceTime

I'm at a loss on this one. My girlfriends microphone is not working in FaceTime on her iPhone 5s. The microphone itself works because we tested it with the Voice Memos app. When we have a FaceTime ...
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0answers
185 views

Disable 'Login to Facetime' popup on iMac

Frustrating issue. Whenever I boot I always get a 'Login to Facetime' popup with my email and prompting me for a password. There is no Facetime in my Login Items and I've signed out of both my iCloud ...
1
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2answers
2k views

FaceTime and iMessage - an error occurred during activation

I couldn't log in to FaceTime so I did a factory reset of my MacBook. It worked for a brief period of time and then suddenly it just logged out. I believe it might have been after iCloud synced with ...
2
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0answers
57 views

Group FaceTime link

I would like to create a link for a FaceTime video call with multiple people. Apple says you can make a link to call one person like this: facetime://user@example.com How can I add more emails to a ...
10
votes
1answer
4k views

How to mute a FaceTime iPhone call on OS X through a shortcut?

When using FaceTime on OS X 10.10 to initiate a call using the iPhone, is there a shortcut that allows me to mute the call from the keyboard? Is there a keyboard shortcut (or a way to setup a ...
5
votes
4answers
21k views

How is iMessage/FaceTime/iCloud service in China?

A non-tech savvy friend is going to China. I need to stay in contact with him while he's there. I've set up WeChat to ensure we're not stalled by firewalls, but I'd really like to use iMessage and ...
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0answers
559 views

FaceTime option unavailable for an iPhone contact

I do not see the FaceTime option for a contact who has an iPhone. I am quite sure it was there and I used it but then it went away. I am still able to use Siri to make a FaceTime Audio call to this ...
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1answer
6k views

No ringing for FaceTime, no alert sound for iMessage

I'm not getting ringing for FaceTime and not getting alert sounds when IMessages come in. I believe I've got all my setting right, and I can see the calls coming in if the iPad is in use. Do not ...
21
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2answers
15k views

How to hide FaceTime audio macOS High Sierra Version 10.13

Is it possible to hide FaceTime audio? It certainly was possible to hide or move the window in earlier macOS versions but with macOS High Sierra I can't select the window nor can I hide it with ...
1
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1answer
719 views

FaceTime contact

Does anyone know why a FaceTime contact would show an incorrect facebook name? When I FaceTime my friend a totally different name comes up under the Facebook contact.
5
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3answers
47k views

Use FaceTime with the same Apple ID?

I and my wife own three Apple devices. MacBook Pro, iPad 2 (only Wi-Fi) and iPhone 4S. All of these are registered with the same Apple ID and Gmail account. With FaceTime I can call to IPhone, but I ...
2
votes
2answers
587 views

FaceTime with 2 Phones (work and private) & 1 Apple ID

I have 2 phones, one is for work and one is private. I use the same Apple ID on both as I don't want to pay for my movies, apps & music twice. When I'm on the plane/train to another one of our ...
3
votes
2answers
9k views

FaceTime calls wrong person

Often (not always) I try to call my mother using FaceTime it calls totally the wrong person. The wrong person it calls, is always the same wrong person. How is this even possible?
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2answers
740 views

Record FaceTime audio call on Mac

Can I record a FaceTime audio call using my iPhone X on my Mac?
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2answers
2k views

FaceTime camera has blurred lines during a FaceTime call but not during skype

When I make a video call through FaceTime on my iPad the person I talk to has blurred lines through the video. I've tested it myself by calling from my iPhone and I see these blurred lines as well. ...
11
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1answer
13k views

Is FaceTime free (including internationally)?

From what I've read so far, it seems like VIDEO FaceTime will be free for both parties, other than: If the party is using WiFi, whatever they have to pay their ISP for internet access. This is ...
2
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3answers
20k views

Cannot activate iMessage/Facetime after change of phone number

I had to change my phone number / service provider on my phone (iPhone 5s), and while everything else seems to be working OK, I am unable to activate iMessage or Facetime with my new number. Whenever ...
3
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0answers
2k views

How to tell which email/phone number an iMessage was sent from

I've got a few addresses that I can be reached at, one phone number and two email addresses. I know which address new conversations are started from, but how can I tell which of my phone number/emails ...
1
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0answers
310 views

Facetime & iMessage: Could not sign in please check network connection

Whenever I try to sign in to iMessage or Facetime on iOS 7.1.2, I always get the same message: "Could not sign in. Please check your network connection and try again." I have already looked on Apple ...
4
votes
1answer
38 views

Video call and share writing

This summer, I will be having meetings with my Ph.D. advisor, and since he's traveling, we'll be meeting via Skype or FaceTime. Since we are working on mathematics, we need a way to see each other's ...
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2answers
1k views

FaceTime on an Iphone 6 bought in UAE [duplicate]

How can I make FaceTime appear in the iOS with an iPhone bought in UAE and used in another country?
2
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5answers
40k views

Alternative to FaceTime or iMessages to communicate with Android devices?

How can I contact my friends that have no Apple products (iOS or OS X) in similar manner to using FaceTime or iMessage?
4
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4answers
969 views

My FaceTime cannot be activated

I got an iPad 2 running iOS 6.0.1. and I really have no idea why my FaceTime cannot be activated. I always got an error while log in (username or password is incorrect) But actually the Apple ID and ...
2
votes
0answers
677 views

FaceTime: An Error Occurred during activation

Upon entering correct information into FaceTime on latest OS X, we receive "An error occurred during activation. Try again." Have already tried resetting power controller and memory, making sure date ...
1
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0answers
31 views

Macbook Touchbar calling: Cannot use the keypad!

The touchbar mac prompts for answering a call on the touchbar. However my Google Voice callers require me to hit 1 on the keypad. The FaceTime app doesnt seem to be "connected" to the phone call. In ...
2
votes
3answers
6k views

FaceTime HD Camera (Built-in) detected on USB hub, but no picture? `sudo Killall VDCAssistant`, restarting, etc does nothing

Why does my laptop camera keep losing picture? Is this possibly just a hardware failure? Specifically, this is in regards to a mid-2012 MacBook Air running macOS Sierra 10.12.5 with a 2GHz i7 & ...
1
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0answers
228 views

Is it possible to make FaceTime not open the camera on startup?

I rarely use FaceTime on the MBP, but it's linked to my AppleID so that I can keep track of missed calls without reaching for the phone. However, I don't like having it start the camera and showing me ...
3
votes
1answer
644 views

Apple Watch 2/FaceTime is possibly hacked?

I received what appears to be a malicious message on my Apple Watch 2. It did not arrive via any known messaging app. There was no banner, only the words. The words were threatening. I had recently ...
0
votes
2answers
62k views

Apple ID /Facetime account hacked? [duplicate]

About a week ago, we received a Facetime call from our own email address and it was a complete stranger. Then a friend of ours got a Facetime call with from our email address and they missed the call,...
8
votes
4answers
26k views

How do I stop my Mac from ringing when I get a phone call on my iPhone?

Yosemite has a new feature where my Mac rings when I get a phone call. Annoyingly, it continues to ring for 30 seconds or so, even after I've answered the iPhone. How can I turn this sound off? I'd ...
1
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2answers
3k views

iMessage and FaceTime not working with Apple ID any more

My iMessage and FaceTime suddenly stopped working with my Apple ID on my Macbook Pro (OS X 10.9.5) during my vacation at NYC. Even on my iPhone (iOS 10.3.3) I can now only use iMessage and FaceTime ...
1
vote
2answers
872 views

iPhone : Does the FaceTime icon on the contact page mean that the person has an iPhone?

I just added a new contact to my iPhone. When I look at the contact page there's a FaceTime icon (Under, next to that person's phone number). Does that mean that this person has an iPhone?
1
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1answer
3k views

FaceTime call log delete

How do I delete facetime calls from my Mac? Since the Sierra OS update I can not delete calls. I used to highlight then delete.