Questions tagged [facetime]

the video conferencing software developed by Apple. Current clients are available for iOS and OSX.

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Don't see the option to select my mobile number in 'Send & Receive' option of iMessage [iOS 13.3 iPhone 11]

I recently got a new iPhone 11 and have inserted the sim as part of the setup. Whenever I send text messages to a person, they see my email ID instead of my phone number. I went to Settings > ...
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Where does FaceTime store its call history on macOS?

I did a Time Machine backup to an external hard drive and then did a clean install of macOS. How can I transfer my FaceTime call history from my external hard drive to my Mac? Ie, what location does ...
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MBP & iMac - FacetimeHD green light but black screen

My question: My Macbook Pro (2017) and iMac (2012) both seem to have a problem with the FacetimeHD camera: the green light turns on, but I get a black screen in all video apps like Zoom, Facetime and ...
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iPhone XS - FaceTime: Switch to mobile data network despite strong WiFi

When I do a video call with FaceTime the phone switches to mobile data network despite strong WiFi permanently. This makes absolutely no sense because the connection is much slower. Sure, I can ...
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2answers
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Where do I put a custom ringtone for Facetime? (macos Sierra)

I like that Facetime Continuity allows my phone to ring on my computer. But it repeats the sound aggressively and it loops way too fast.. I created a quieter tone with eight seconds before it loops. ...
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How do I bypass a VPN for Continuity to Work?

When on a VPN (such as Private Internet Access) Continuity and Handoff stop working. Some VPN's such as PIA have a feature to exclude certain IP addresses, networks, or executables from the VPN. To ...
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1answer
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Keep the camera activated while using other apps during a video conference

When I am in a videoconference with any app (I have tested with zoom, facetime, discord and skype), if I change to another app my friend stops seeing my camera. My issue is that I use the iPad to have ...
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4answers
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FaceTime calls lower system volume

When you enter a FaceTime call in OS X, as of Mavericks, it lowers the volume of everything else besides the call. There's no way to disable this "feature." People here suggested disabling audio ...
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iPhone turns off wifi when Lock Screen Active is a bug or a feature?

I'm using iPhone 7, iOS 12.1.4. Recently I notice that people can't call me via FaceTime me when I lock my iPhone, so it turns out the Wifi is only connected when the screen is on. I googled it a bit: ...
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FaceTime HD Camera (Built-in) detected on Camera hub, but no picture/video? `sudo Killall VDCAssistant`, restarting, avail nothing

I need your help. I've tried all of what this guy has posted in this link, Except that, I did a clean install with Sierra, High Sierra, then now Catalina and I updated it to V.10.15.5. I have tried ...
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No audio on FaceTime on iMac (OS 10.13.6)

I am not getting any sound on FaceTime. The picture is fine but audio is neither sent or received. How would I troubleshoot this on macOS 10.13.6?
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Can video input over thunderbolt connection be used for Facetime and Skype?

I have a HD camera. It outputs HDMI to a device (a Blackmagic Intensity Extreme) which then outputs the signal through a thunderbolt cable and into my iMac running Catalina. I can capture video from ...
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Dropped FaceTime calls

Every night between 9:50 and 10 pm, FaceTime drops my call. I can get it back within minutes, but even texting is slowed during that time. It doesn't matter who I'm talking to or which device I'm on, ...
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macOS shows missed call notification when answering from iPhone

When someone calls me, both my iPhone and MacBook ring. I always end up answering from my iPhone because people can't hear me when using the Mac. The problem is, when I get back to the Mac, it shows ...
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538 views

Can I make FaceTime the default audio- and video-call app when other call apps are installed?

I installed Microsoft Teams on my iPhone because I need it for work. But now when I click a Favorite in the Phone app so I can call someone, the default in the list for making an audio call or a video ...
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636 views

can I make a facetime call while blocking my number

can we talk if someone calls me without identifying their number but I still accept the facetime call
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How do I make a FaceTime call in macOS for contacts marked, “Siri Found in Apps”?

I'd like to make a FaceTime call. To do this, I: Open FaceTime Type the name of my contact Select the contact from the dropdown under the section, "Siri Found in Apps" However, when I click either ...
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FaceTime Photos must be enabled on both devices to use this feature

When I'm on a FaceTime video call, there's a camera button. When I press the FaceTime camera button to take a photo, I get the message: FaceTime Photos must be enabled on both devices to use this ...
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Fear of FaceTime scam

I was dealing someone about a rental property. They said they would call me on FaceTime. I was suspicious but went ahead with it anyway. When they called they immediately hung up and then (regretfully)...
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Why won't Facetime ring when somebody calls me?

My volume is turned up, it's not on mute, alarms and other things that make noise work, it's not set to "do not disturb" or anything like that. If I happen to have the iPad open when a Facetime call ...
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iPhone 7 - No iphone or speakerphone available in list under “audio” button when I get calls

When I try calling people, they call me or when I use facetime I don't have anything listed (the button is grayed out) under the audio button. When I'm connected to my home wifi then my Apple TV is ...
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1answer
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FaceTime Video Calls on multiple devices

I want to receive Facetime video calls on my MacBook Air and my iPhone at the same. They are on the same apple id and I have it set up on my phone to use multiple devices and I cannot get it to work. ...
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How can I use FaceTime Audio with MacBook in clamshell / lid closed?

At my desk I use my 11" MacBook Air with the lid closed, an external monitor with no camera, and a headset with microphone. I have just updated to Mojave from Sierra, and can no longer use FaceTime ...
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View FaceTime history farther back than most recent

I want the call logs for one specific person, but the list on the FaceTime app only shows the most recent call for each person. On an iPhone, I believe there is a way through the dialer, but how can I ...
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269 views

Camera not working on MacBook Air 2017 running Catalina 10.15.4

I have just had a problem today on a 2 year old MacBook Air (which is otherwise in perfect order), running Catalina 10.15.4. Basically, I couldn't get the inbuilt camera to switch on (tried Photo ...
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860 views

Facetime Calls on Mac: Audio/Video calling buttons greyed out

Topic pretty much sums it up. I have verified that I am properly set up to do cell calls over my Mac using these instructions. I've rebooted both devices a couple times now. Strangely, I can receive ...
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1answer
23 views

Changing settings on iPad Pro selfie camera? (2018 11 inch model)

Apparently the selfie camera (FaceTime HD) can operate in both 30 FPS and 60 FPS modes. I haven’t found a way to change it. Is there one?
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169 views

How to prevent FaceTime from muting/quietening system sound?

macOS Catalina 10.15.2 on my MacBook Pro Mid-2015, 15" with Retina display, I would like to stop FaceTime from making the sounds from other apps (normally music I am playing) quieter. I tried this ...
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1answer
550 views

FaceTime HD Camera not working on MacBook Pro 2016

I have a MacBook Pro 2016 (with Touch Bar), yesterday I installed Snap Camera (by Snapchat) and it worked while I was on a video call. Afterwards, when the call had ended the green camera light got ...
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26 views

Can't receive calls on my mac although signed in with the same apple ID in all devices

I noticed that I can not get phone calls from my iPhone (6S, iOS 13.3.1) on my Mac (OS Mojave, 10.14.6). After looked this issue up, I was referred to the setting menu on my iPhone under settings -> ...
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48 views

Can I choose a preferred (Siri / communications) device?

I have an iPhone, an iPad, an iMac, and a HomePod. When I say "Hey Siri", if all or some of the devices are close, they all try to answer. If I get a FaceTime call, they all ring. Is there a way to ...
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FaceTime Contact Method Priority [duplicate]

How does FaceTime determine which contact method to use when FaceTiming with a contact? For example, if I have one contact on my iPhone. The contact has 2 email addresses, persona@icloud.com & ...
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FaceTime.app high 12-hour energy impact

In the Energy Monitor on my Macbook Pro 13-inch 2017 base model, it shows high Average Energy Impact (~75) for FaceTime. Since the number is the same (a ~0.5 difference) to to another app I was ...
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331 views

How do I prevent ringing sound on my Macbook when receiving a call on my iPhone?

I know this question has been asked before, but none of the answers work for me. When I receive a call on my iPhone, my Macbook plays a ringing sound. Strangely, there is no notification that ...
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Can't answer phone call if connected with both ethernet and wifi

I have followed all the steps listed on: https://support.apple.com/en-us/HT209456 Works fine if I'm only connected to either ethernet OR wifi, if I have both connections active (even tho they are the ...
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1answer
227 views

FaceTime application not available

I bought my iPhone 6 Plus in Georgia. I am using the phone in Georgia. FaceTime is not available on my iPhone. Please tell me how to get it to work.
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1answer
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FaceTime launches on my Macbook when I have incoming phone calls, even though I'm not logged into iCloud

I have an iPhone and a work Macbook. Despite not being logged into iCloud with FaceTime, whenever I get a call on my phone, FaceTime launches on my macbook. I've tried logging into FaceTime, ...
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1answer
377 views

Prevent calls to iPhone launching FaceTime on MacBook in Mojave?

It used to be (still is on my High Sierra MacBook Pro) all I needed to do was untick "Calls from iPhone" in macOS FaceTime app prefs: But now (on my Mojave MacBook Air) this seems to do nothing. All ...
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How can a malicious video get into my FaceTime call?

Apple's recent update (10-Dec-2019) deals with fixing the following security issue: Impact: Processing malicious video via FaceTime may lead to arbitrary code execution If I call somebody via ...
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2answers
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Microphone Not Working With FaceTime

I'm at a loss on this one. My girlfriends microphone is not working in FaceTime on her iPhone 5s. The microphone itself works because we tested it with the Voice Memos app. When we have a FaceTime ...
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Received Facetime Call from Someone who Didn't Call Me

My phone showed that my brother-in-law wanted to Facetime. When I answered, all I got was the ceiling of the bathroom. He was taking a shower and hadn't called me. Any explanation for this? There is ...
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iCloud Keychain breaks login for iMessage and FaceTime

For about 6 months I have had problems with iCloud Keychain. Every time I login with my iCloud account on a new computer (e.g. a Mac Pro at work and a brand new MBP 15" with touch bar) iMessage, ...
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3answers
5k views

FaceTime and iMessage - an error occurred during activation

I couldn't log in to FaceTime so I did a factory reset of my MacBook. It worked for a brief period of time and then suddenly it just logged out. I believe it might have been after iCloud synced with ...
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581 views

make FaceTime louder [duplicate]

How do I make the FaceTime.app sound output louder on my MacBook? It's too quiet for me to hear what the people on the other end are saying. Way quieter relative to every other app I use (YouTube in ...
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2k views

Can one's iMessage/FaceTime identities be hijacked at a public Wi-Fi?

I'm logged in on "Joe's MacBook Pro" at a public Wi-Fi. I get an alert window (apparently from no program in particular). It says: Your Apple ID is now being used for iMessage and FaceTime ...
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47 views

How to make facetime volume off and normally watch video in Macbook?

I have a question about using my Mac. When I'm connected with others in FaceTime and I turn the FaceTime volume off, then I play a video, the volume is also off. I want the FaceTime volume off but ...
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4answers
27k views

Notification from FaceTime won't disappear!

I have a notification on my MacBook that won't disappear. My FaceTime app has a notification that wont disappear without me going into settings and clicking the badge icon. I want to delete the ...
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1answer
740 views

Logitech C920 - Follow my face support for OSX 10.14

I have had a Logitech C920 sitting on my shelf for over a year now and I just unpacked it to try it out. I thought I would try the Follow My Face feature out because I noticed it working on other ...
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0answers
464 views

Endless “enter verification code” loop on old iPad for iMessage and FaceTime signin

I (well, my kid) has an old iPad with iOS8 on it. His Apple id has 2FA turned on (he also has an iPhone 5S). Recently we changed his password and now (understandably) iMessage and FaceTime no longer ...
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2answers
780 views

Can I be reached on FaceTime on Mac using my non-iPhone phone number?

I have a Mac and an Android phone. I can use FaceTime and people can call me using my email address. I want people to be able to place calls with me using my phone number. So I've added my phone ...

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