Questions tagged [facetime]

the video conferencing software developed by Apple. Current clients are available for iOS and OSX.

77 questions with no upvoted or accepted answers
Filter by
Sorted by
Tagged with
4
votes
0answers
2k views

Error: Failed entitlement check 'com.apple.private.secure-apsclient'

Trying to solve this issue I have looked in the Console app to further troubleshoot. Here I find the errors: Failed entitlement check 'com.apple.private.secure-apsclient' for <private> Failed ...
4
votes
0answers
2k views

How to tell which email/phone number an iMessage was sent from

I've got a few addresses that I can be reached at, one phone number and two email addresses. I know which address new conversations are started from, but how can I tell which of my phone number/emails ...
3
votes
0answers
79 views

Stop FaceTime from answering a call with Play/Pause button F8

When a call comes in via FaceTime on macOS Catalina the Pause/Play button ( generally f8 ) will answer the call. The problem is that if you are listening to music with something like Tidal and are ...
3
votes
0answers
200 views

Group FaceTime link

I would like to create a link for a FaceTime video call with multiple people. Apple says you can make a link to call one person like this: facetime://user@example.com How can I add more emails to a ...
3
votes
0answers
976 views

Activation of iMessage and FaceTime fails (error during activation)

Trying to activate iMessage and FaceTime on my MBP (Retina, 13-inch, Early 2015; macOS 10.13.3) keeps returning "An error occurred during activation. Try again." I have gone through the suggestions ...
3
votes
0answers
2k views

Access to full FaceTime and Continuity-enabled phone call log (call history) on a Mac

The Mac's FaceTime application, as of macOS Sierra, presents a very simplified call log (call history) in its main window: For any given contact, only a (time-stamped) SINGLE entry for the MOST ...
3
votes
0answers
1k views

Can Soundflower route audio into Facetime?

I have successfully routed my built-in microphone's audio to a Google Hangout through AU Lab via Soundflower, and want to do the same with Facetime. Using the same settings as with the Google Hangout ...
2
votes
0answers
344 views

Endless “enter verification code” loop on old iPad for iMessage and FaceTime signin

I (well, my kid) has an old iPad with iOS8 on it. His Apple id has 2FA turned on (he also has an iPhone 5S). Recently we changed his password and now (understandably) iMessage and FaceTime no longer ...
2
votes
0answers
40 views

Phone call notification on Mac opens FaceTime app, interrupting work

I wanted to get notifications on my computer for phone calls, so I set up my Macbook to make and receive phone calls. When I receive a phone call, FaceTime opens and then the notification appears. ...
2
votes
0answers
2k views

Auto-Accept Facetime Calls in Mojave

As in this previous question https://stackoverflow.com/questions/49120467/facetime-autoacceptinvites I want to use my mac to look at the state of my home from time to time (particularly to see ...
2
votes
0answers
858 views

FaceTime: An Error Occurred during activation

Upon entering correct information into FaceTime on latest OS X, we receive "An error occurred during activation. Try again." Have already tried resetting power controller and memory, making sure date ...
2
votes
0answers
465 views

“X is not available for FaceTime” on Mac

Whenever I try to use FaceTime to contact a certain person, it immediately disconnects with the message "X is not available for FaceTime". We are both using a MacBook running Mavericks, not iOS. The ...
2
votes
0answers
2k views

How to remove all traces of an Apple Id from a Mac

If I go to the System Preferences and select iCloud, it prompts me to sign in with my Apple Id. Only problem is, it auto-fills the Apple Id of the previous user. If I try to delete the existing id ...
2
votes
0answers
214 views

FaceTime dims all other audio during video calls – how to stop that happening?

Is there a hidden preference or something I can get at through defaults write? I'm running El Capitan 10.11.2 Beta (15C31f)
2
votes
0answers
39 views

How can I detect an incoming call on Yosemite

I'd like to detect an incoming Facetime call and run certain scripts as a result. I'd like to achieve something similar to when iTunes pauses when there is an incoming call, but I would run my own ...
2
votes
0answers
427 views

Setting up a new iPad with new Apple ID with an @icloud.com email address all works fine except FaceTime and iMessage

I can sign in to iCloud, iTunes and download from iTunes so I know the Apple ID works. I can Go in with my Apple ID and FaceTime, works fine. So I know then iPad, FaceTime, andiMessage work. But ...
2
votes
0answers
1k views

Missed Facetime calls in and out but nobody initiated them

Why is my iPhone 4S giving me spam missed facetime messages on calls I or my friend have not initiated? Over the last week, I have been receiving missed facetime calls from a friend that doesn't ...
2
votes
0answers
89 views

Facetime HD Camera undetected in Vodburner

I have installed Vodburner but it is not detecting the Facetime HD camera. Please suggest how to solve this.
2
votes
0answers
2k views

Facetime mutes all other sounds after Mavericks OS update

I like to FaceTime and watch movies, Youtube clips etc. at the same time and I have been able to do this perfectly up until the Mavericks OS update. Ever since the update for some reason when I'm ...
2
votes
0answers
3k views

Bootcamp, Face Time HD camera image - How to “Flip Horizontal”

I am using the built in Face Time HD camera (iMac Mid 2011) via Bootcamp on Windows 7. It basically works great, but I need to switch the output image horizontally. The software I am using does not ...
2
votes
1answer
166 views

Yosemite can't call numbers that contain two hash characters

My iPhone (running iOS 8) and my MacBook (running OS 10.10.3) are in the same WiFi network, and I can answer incoming calls from my MacBook. Initiating calls from the Contacts application on the ...
1
vote
0answers
26 views

FaceTime HD camera stops transmitting live video in Catalina — how to fix?

At some point in Catalina's evolution (10.15.5+ ?) situations started recurring where there’s no video with the Thunderbolt Display attached and the MacBook Pro in closed clamshell mode when ...
1
vote
1answer
69 views

Camera is being used by another application — which one?

I was using FaceTime this morning, and during the call, the "Camera is being used by another application" screen appeared. I've searched and I found https://discussions.apple.com/thread/...
1
vote
1answer
74 views

iMac 2017 Catalina: camera won't work but seems recognized

Our camera light is steady green when activated by a camera app but only shows a black window for FaceTime, Photo Booth, QuickTime, and every other app tried. This is what I've learned/tried so far: ...
1
vote
0answers
42 views

MBP & iMac - FacetimeHD green light but black screen

My question: My Macbook Pro (2017) and iMac (2012) both seem to have a problem with the FacetimeHD camera: the green light turns on, but I get a black screen in all video apps like Zoom, Facetime and ...
1
vote
1answer
709 views

FaceTime & iMessage auth troubleshooting

I have created a separate user for my GF on my mac (macos Catalina 10.15.4) but I cannot log into FaceTime and iMessage. FaceTime shows "this account has no reachable addresses" error, but account is ...
1
vote
0answers
63 views

Can't answer phone call if connected with both ethernet and wifi

I have followed all the steps listed on: https://support.apple.com/en-us/HT209456 Works fine if I'm only connected to either ethernet OR wifi, if I have both connections active (even tho they are the ...
1
vote
0answers
169 views

Play/pause key not to answer phone calls

I listen to music on my iMac while working. When I get an incoming call (either FaceTime or cellular call) I want to pause the music and then answer the call (either by iMac or phone). In a reflex I ...
1
vote
0answers
3k views

Someone repeatedly answers Facetime from another device when I am called

There are no other devices but my iPhone on my account. I have changed my Apple ID password multiple times and it continues to happen. Same person every time. What do I do?
1
vote
0answers
181 views

iPhone Cellular Calls on macOS fail when macOS is connected to OpenVPN

My iPhone and MacbookPro are both connected to the same Wi-Fi network, and logged in to the same iCloud account, etc. When my OpenVPN connection is not active, calling and receiving cellular calls on ...
1
vote
0answers
2k views

FaceTime option unavailable for an iPhone contact

I do not see the FaceTime option for a contact who has an iPhone. I am quite sure it was there and I used it but then it went away. I am still able to use Siri to make a FaceTime Audio call to this ...
1
vote
0answers
372 views

Facetime & iMessage: Could not sign in please check network connection

Whenever I try to sign in to iMessage or Facetime on iOS 7.1.2, I always get the same message: "Could not sign in. Please check your network connection and try again." I have already looked on Apple ...
1
vote
0answers
33 views

Macbook Touchbar calling: Cannot use the keypad!

The touchbar mac prompts for answering a call on the touchbar. However my Google Voice callers require me to hit 1 on the keypad. The FaceTime app doesnt seem to be "connected" to the phone call. In ...
1
vote
0answers
285 views

Is it possible to make FaceTime not open the camera on startup?

I rarely use FaceTime on the MBP, but it's linked to my AppleID so that I can keep track of missed calls without reaching for the phone. However, I don't like having it start the camera and showing me ...
1
vote
0answers
3k views

How to mirror iPhone to external monitor while using FaceTime in landscape orientation?

Steps: Connect iPhone (SE1, iOS 10.2.5) to external monitor via lightning-to-HDMI adapter and HDMI cable. iPhone is now mirroring to external monitor. Launch the native Photos app, Camera app, ...
1
vote
0answers
852 views

FaceTime & Continuity: move call started from iPhone to Mac or vice versa

I received a FaceTime video call on my iPhone 6s (iOS 10.3.1) and I wanted to continue it on my MacBook Pro (macOS Sierra 10.12.4). Both devices were in the same WLAN and with Bluetooth turned on but ...
1
vote
0answers
92 views

SMS Relay to macOS without iMessage?

Is it possible to relay SMS to macOS without using iMessage? I want to only use a phone carrier's SMS service, without iMessage, but would like to leverage the Mac Messages app. If I can relay ...
1
vote
0answers
2k views

Received Facetime Call from Someone who Didn't Call Me

My phone showed that my brother-in-law wanted to Facetime. When I answered, all I got was the ceiling of the bathroom. He was taking a shower and hadn't called me. Any explanation for this? There is ...
1
vote
0answers
404 views

excessive cpu usage from kernel_task after accidentally ripping Facetime HD camera connector off the logic board

Accidentally ripped off the Facetime HD camera cable of the logic board. Now whenever I boot into OS X kernel_task hogs all the cpu (500%). I could be wrong here, but my hunch is that because no ...
1
vote
0answers
2k views

Facetime audio takes up SSD space

I was just using FaceTime audio and my phone told me I was running out of space. I was curious as to how this was possible as I knew I have about 2GB free yesterday. I kept going back in and ...
1
vote
0answers
821 views

Why do Facetime and Messages ask me for a password at random moments?

Facetime and Messages have started asking me for my username and password at seemingly random moments. I don't use either application and have not added them to my login's autostart programs. This ...
1
vote
0answers
1k views

Can I route music that's playing on my computer into Facetime?

I'm using facetime with a headset, while also listening to music. How do I play the music I'm listening to my friend, over facetime?
1
vote
0answers
1k views

How do I enable multiple phone numbers for iMessge and FaceTime?

I have a couple of active SIM cards in a couple of different countries. How can I set my phone up to receive iMessages and FaceTime calls from all those numbers, even though there's obviously only one ...
1
vote
1answer
23k views

How can I force my phone to send iMessage instead of SMS? (I'm in a mobile promo) [Iphone 5 iOS 9.0.2]

I am new to apple and I want to use iMessage. When I am connected to the internet, I thought SMS would automatically send as iMessage. The one I'm texting also uses iPhone 5 and we're both connected ...
1
vote
1answer
99 views

Is the length of Facetime calls made with Apple Watch recorded?

If I make a Facetime audio call with my Apple Watch, is there a record of the time date and length of that call stored on the iPhone.
0
votes
0answers
15 views

FaceTime audio problem

I have replaced my iPhone 6 with an iPhone 11. On the previous phone I used both FaceTime Audio and Video. On the new iPhone 11, I have activated both iMessage and FaceTime. Whenever I want to call a ...
0
votes
0answers
32 views

How can I get FaceTime to output sound configuration of audio midi multi output device?

I have MacBook Air and I am trying to set up so that when I am making a FaceTime audio call, both myself and another (hearing impaired) person can listen on their own stream - the hearing impaired ...
0
votes
0answers
54 views

Video from Thunderbolt Display FaceTime camera stops working in Catalina

I've started noticing this since the pandemic started: I'll launch FaceTime or Zoom with my MacBook Pro 2018 in closed-clamshell mode, connected to my Thunderbolt Display, and there will be no video ...
0
votes
0answers
27 views

Where does FaceTime store its call history on macOS?

I did a Time Machine backup to an external hard drive and then did a clean install of macOS. How can I transfer my FaceTime call history from my external hard drive to my Mac? Ie, what location does ...
0
votes
0answers
19 views

iPhone XS - FaceTime: Switch to mobile data network despite strong WiFi

When I do a video call with FaceTime the phone switches to mobile data network despite strong WiFi permanently. This makes absolutely no sense because the connection is much slower. Sure, I can ...