Questions tagged [facetime]

the video conferencing software developed by Apple. Current clients are available for iOS and OSX.

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45 views

Face time in a middle east version of iPhone in India

I am planning to buy an iPhone 12 pro for my brother who is in Dubai now. But after a few months, he will go back to India. Middle East version of the iPhone doesn't have face time installed by ...
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2answers
207 views

Why do iMessage and FaceTime continue to charge money even after activation?

It's been 2 or 3 months that I used to get alert from my carrier that a amount has been deducted and I couldn't find what those charges were for. It's today so happened that the alert of deduction and ...
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28 views

Does FaceTime currently work on iOS 8.1.1?

I have an iPhone 6 running iOS 8.1.1 and have been unable to make or receive FaceTime calls since early October. When I call it looks normal but my recipient never receives the call. When I am called, ...
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Calls fail when I try to make calls in Facetime

I was able to make calls with Facetime before. It is linked to my iPhone, and all the necessary settings are correct. I've given the iPHone a hard reboot, and I've restarted the Macbook Pro several ...
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1answer
55 views

Ten years old nightmare to make facetime calls to South America

I live in Europe. Here I have a 200/100 MBPS fiber connection that works like heaven. Never drops, almost zero issues, an an uptime rate of almost 100% through the year. They have installed a super ...
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1answer
29 views

Does FaceTime on iOS 14 allow you to share your screen?

I know it is possible to do so on macOS, through Messages, but is it possible to do something similar with FaceTime on iOS or iPadOS? Or does one need to use another app for this, like Zoom?
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FaceTime audio problem

I have replaced my iPhone 6 with an iPhone 11. On the previous phone I used both FaceTime Audio and Video. On the new iPhone 11, I have activated both iMessage and FaceTime. Whenever I want to call a ...
2
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1answer
58 views

Embed live camera in Keynote presentation

In these times where we give plenty of presentations from home over video conference, by sharing our screens, I am looking for a way to embed a view of my live FaceTime camera in my Keynote ...
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46 views

How can I get FaceTime to output sound configuration of audio midi multi output device?

I have MacBook Air and I am trying to set up so that when I am making a FaceTime audio call, both myself and another (hearing impaired) person can listen on their own stream - the hearing impaired ...
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1answer
604 views

How to “press 1 to talk to finance” when making a call from macOS via iPhone

I just called my ISP from my Mac using FaceTime - The call worked perfectly until I was asked to press 1 to speak to finance and I had no idea where to find the keypad - I only have controls to mute ...
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1answer
107 views

If my iPad is dead/switched off, will I still get a FaceTime missed call notification if someone tries to ring me?

If my iPad is out of battery/switched off when someone tries to FaceTime call me, will I get a missed call notification when I turn it back on? Because FaceTime uses WiFi, will the missed call be ...
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34 views

FaceTime HD camera stops transmitting live video in Catalina — how to fix?

At some point in Catalina's evolution (10.15.5+ ?) situations started recurring where there’s no video with the Thunderbolt Display attached and the MacBook Pro in closed clamshell mode when ...
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1answer
390 views

Camera is being used by another application — which one?

I was using FaceTime this morning, and during the call, the "Camera is being used by another application" screen appeared. I've searched and I found https://discussions.apple.com/thread/...
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1answer
181 views

iMac 2017 Catalina: camera won't work but seems recognized

Our camera light is steady green when activated by a camera app but only shows a black window for FaceTime, Photo Booth, QuickTime, and every other app tried. This is what I've learned/tried so far: ...
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94 views

Video from Thunderbolt Display FaceTime camera stops working in Catalina

I've started noticing this since the pandemic started: I'll launch FaceTime or Zoom with my MacBook Pro 2018 in closed-clamshell mode, connected to my Thunderbolt Display, and there will be no video ...
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30 views

Where does FaceTime store its call history on macOS?

I did a Time Machine backup to an external hard drive and then did a clean install of macOS. How can I transfer my FaceTime call history from my external hard drive to my Mac? Ie, what location does ...
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MBP & iMac - FacetimeHD green light but black screen

My question: My Macbook Pro (2017) and iMac (2012) both seem to have a problem with the FacetimeHD camera: the green light turns on, but I get a black screen in all video apps like Zoom, Facetime and ...
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20 views

iPhone XS - FaceTime: Switch to mobile data network despite strong WiFi

When I do a video call with FaceTime the phone switches to mobile data network despite strong WiFi permanently. This makes absolutely no sense because the connection is much slower. Sure, I can ...
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How can I hide persistent Facetime audio call on macOS?

When I'm on a Facetime audio call, I'm not able to hide or minimize or move that persistent audio call banner. It covers important UI of may apps so I can't click on anything underneath it.
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1answer
1k views

Keep the camera activated while using other apps during a video conference

When I am in a videoconference with any app (I have tested with zoom, facetime, discord and skype), if I change to another app my friend stops seeing my camera. My issue is that I use the iPad to have ...
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1answer
32 views

How do I bypass a VPN for Continuity to Work?

When on a VPN (such as Private Internet Access) Continuity and Handoff stop working. Some VPN's such as PIA have a feature to exclude certain IP addresses, networks, or executables from the VPN. To ...
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32 views

FaceTime HD Camera (Built-in) detected on Camera hub, but no picture/video? `sudo Killall VDCAssistant`, restarting, avail nothing

I need your help. I've tried all of what this guy has posted in this link, Except that, I did a clean install with Sierra, High Sierra, then now Catalina and I updated it to V.10.15.5. I have tried ...
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1answer
19 views

No audio on FaceTime on iMac (OS 10.13.6)

I am not getting any sound on FaceTime. The picture is fine but audio is neither sent or received. How would I troubleshoot this on macOS 10.13.6?
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1answer
39 views

Can video input over thunderbolt connection be used for Facetime and Skype?

I have a HD camera. It outputs HDMI to a device (a Blackmagic Intensity Extreme) which then outputs the signal through a thunderbolt cable and into my iMac running Catalina. I can capture video from ...
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18 views

Dropped FaceTime calls

Every night between 9:50 and 10 pm, FaceTime drops my call. I can get it back within minutes, but even texting is slowed during that time. It doesn't matter who I'm talking to or which device I'm on, ...
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1answer
928 views

FaceTime & iMessage auth troubleshooting

I have created a separate user for my GF on my mac (macos Catalina 10.15.4) but I cannot log into FaceTime and iMessage. FaceTime shows "this account has no reachable addresses" error, but account is ...
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2answers
543 views

How to avoid iMessages services carrier charges after every restart?

Everytime I restart my iPhone, I have to verify/activate my iMessage services(both FaceTime and iMessages) and everytime I have to pay carrier charges. Edit: I selected the option to use Apple ID to ...
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265 views

Can I make FaceTime the default audio- and video-call app when other call apps are installed?

I installed Microsoft Teams on my iPhone because I need it for work. But now when I click a Favorite in the Phone app so I can call someone, the default in the list for making an audio call or a video ...
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1answer
122 views

can I make a facetime call while blocking my number

can we talk if someone calls me without identifying their number but I still accept the facetime call
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52 views

How do I make a FaceTime call in macOS for contacts marked, “Siri Found in Apps”?

I'd like to make a FaceTime call. To do this, I: Open FaceTime Type the name of my contact Select the contact from the dropdown under the section, "Siri Found in Apps" However, when I click either ...
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1answer
2k views

FaceTime Photos must be enabled on both devices to use this feature

When I'm on a FaceTime video call, there's a camera button. When I press the FaceTime camera button to take a photo, I get the message: FaceTime Photos must be enabled on both devices to use this ...
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0answers
94 views

Stop FaceTime from answering a call with Play/Pause button F8

When a call comes in via FaceTime on macOS Catalina the Pause/Play button ( generally f8 ) will answer the call. The problem is that if you are listening to music with something like Tidal and are ...
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1answer
248 views

Fear of FaceTime scam

I was dealing someone about a rental property. They said they would call me on FaceTime. I was suspicious but went ahead with it anyway. When they called they immediately hung up and then (regretfully)...
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11 views

iPhone 7 - No iphone or speakerphone available in list under “audio” button when I get calls

When I try calling people, they call me or when I use facetime I don't have anything listed (the button is grayed out) under the audio button. When I'm connected to my home wifi then my Apple TV is ...
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1answer
23 views

FaceTime Video Calls on multiple devices

I want to receive Facetime video calls on my MacBook Air and my iPhone at the same. They are on the same apple id and I have it set up on my phone to use multiple devices and I cannot get it to work. ...
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13 views

View FaceTime history farther back than most recent

I want the call logs for one specific person, but the list on the FaceTime app only shows the most recent call for each person. On an iPhone, I believe there is a way through the dialer, but how can I ...
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0answers
385 views

Facetime Calls on Mac: Audio/Video calling buttons greyed out

Topic pretty much sums it up. I have verified that I am properly set up to do cell calls over my Mac using these instructions. I've rebooted both devices a couple times now. Strangely, I can receive ...
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0answers
254 views

Camera not working on MacBook Air 2017 running Catalina 10.15.4

I have just had a problem today on a 2 year old MacBook Air (which is otherwise in perfect order), running Catalina 10.15.4. Basically, I couldn't get the inbuilt camera to switch on (tried Photo ...
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1answer
18 views

Changing settings on iPad Pro selfie camera? (2018 11 inch model)

Apparently the selfie camera (FaceTime HD) can operate in both 30 FPS and 60 FPS modes. I haven’t found a way to change it. Is there one?
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0answers
109 views

How to prevent FaceTime from muting/quietening system sound?

macOS Catalina 10.15.2 on my MacBook Pro Mid-2015, 15" with Retina display, I would like to stop FaceTime from making the sounds from other apps (normally music I am playing) quieter. I tried this ...
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1answer
382 views

FaceTime HD Camera not working on MacBook Pro 2016

I have a MacBook Pro 2016 (with Touch Bar), yesterday I installed Snap Camera (by Snapchat) and it worked while I was on a video call. Afterwards, when the call had ended the green camera light got ...
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0answers
18 views

Can't receive calls on my mac although signed in with the same apple ID in all devices

I noticed that I can not get phone calls from my iPhone (6S, iOS 13.3.1) on my Mac (OS Mojave, 10.14.6). After looked this issue up, I was referred to the setting menu on my iPhone under settings -> ...
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1answer
34 views

Can I choose a preferred (Siri / communications) device?

I have an iPhone, an iPad, an iMac, and a HomePod. When I say "Hey Siri", if all or some of the devices are close, they all try to answer. If I get a FaceTime call, they all ring. Is there a way to ...
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1answer
32 views

Show FaceTimeNotificationCenterService

I wonder how I can show FaceTimeNotificationCenterService again if I run the command killall -kill FaceTimeNotificationCenterServicebefore?
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FaceTime Contact Method Priority [duplicate]

How does FaceTime determine which contact method to use when FaceTiming with a contact? For example, if I have one contact on my iPhone. The contact has 2 email addresses, persona@icloud.com & ...
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0answers
23 views

FaceTime.app high 12-hour energy impact

In the Energy Monitor on my Macbook Pro 13-inch 2017 base model, it shows high Average Energy Impact (~75) for FaceTime. Since the number is the same (a ~0.5 difference) to to another app I was ...
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0answers
35 views

Issues Answering FaceTime calls with external monitor

When I connect an external monitor to my macbook pro the feature of automatic receiving calls from FaceTime stops working and I have to answer them manually on my iPhone and then send it to the Mac. ...
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0answers
17 views

Calls via Macbook Pro fail

A few days ago I upgraded to a 16" Macbook Pro, the i7 model. For the first day or so, calling was working fine. I could make and receive calls from my laptop as normal. Now, when I receive a call or ...
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171 views

How do I prevent ringing sound on my Macbook when receiving a call on my iPhone?

I know this question has been asked before, but none of the answers work for me. When I receive a call on my iPhone, my Macbook plays a ringing sound. Strangely, there is no notification that ...
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0answers
71 views

Can't answer phone call if connected with both ethernet and wifi

I have followed all the steps listed on: https://support.apple.com/en-us/HT209456 Works fine if I'm only connected to either ethernet OR wifi, if I have both connections active (even tho they are the ...

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