Questions tagged [facetime]

the video conferencing software developed by Apple. Current clients are available for iOS and OSX.

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FaceTime login error

I try to login with my Apple ID and password in FaceTime and I get the error "An error occurred during activation. Try again." I got this message always whenever I tried to log in over the past few ...
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137 views

Can I be reached on FaceTime on Mac using my non-iPhone phone number?

I have a Mac and an Android phone. I can use FaceTime and people can call me using my email address. I want people to be able to place calls with me using my phone number. So I've added my phone ...
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FaceTime activation

I just downloaded FaceTime. For some unknown reasons, it was activated 4 times, and I was billed 4 times for the activation SMS. Are there any ways to get money back? I don't have Apple store or ...
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25 views

How can I prevent Always Allowed apps from counting towards App Limits

Simple use case: my son has an iPad where he plays some games and uses FaceTime to talk to his grand parents every day. I want him to use the iPad no more than 1 hour every day, with the exception ...
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1answer
35 views

iPhone 'My Number' is missing in the settings app - can I get it reinstated?

My number tab is not showing any number and it's blank. I am unable to tap on it to input the number myself. Hence, iMessage and Facetime can not be accessed using my phone number. How can I get my ...
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Endless “enter verification code” loop on old iPad for iMessage and FaceTime signin

I (well, my kid) has an old iPad with iOS8 on it. His Apple id has 2FA turned on (he also has an iPhone 5S). Recently we changed his password and now (understandably) iMessage and FaceTime no longer ...
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24 views

Phone call notification on Mac opens FaceTime app, interrupting work

I wanted to get notifications on my computer for phone calls, so I set up my Macbook to make and receive phone calls. When I receive a phone call, FaceTime opens and then the notification appears. ...
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Why are OSX apps Apple provides “essential” to the operating system and when will we be able to get rid of them? [duplicate]

I hate clutter. And I hate that my laptop (running latest OSX Mojave) is still cluttered with Automater, Chess, FaceTime, Font Book, Home, Mission Control, News, Notes, Photo Booth, Reminders, ...
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52 views

Microphone works for Siri & Video Recording but not for WhatsApp, Voice Memos, FaceTime and calls in speaker mode

iPhone 8, iOS 12 Microphone NOT working for: WhatsApp voice messages FaceTime Voice Memos Phone calls in speaker mode Works for: Siri Video Recording How many microphones does iPhone 8 have? ...
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20 views

Keyboard shortcut conflict between Google Chrome and Facetime [duplicate]

Google Chrome and Facetime app use the same keyboard shortcut (⌘ + control + f). In Google Chrome that keyboard shortcut toggles full-screen, and the same shortcut launches the Facetime app. When ...
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20 views

How to stop audio/video playing after an incoming call on Mac? [duplicate]

When I receive a call on my Mac once I pick up say on my iPhone, previously paused video in my browser starts playing. It tends not always to be on the window I'm on and it's very irritating trying to ...
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1answer
154 views

Auto Facetime call using Applescript, without confirm

I would like to automate a Facetime call without having to confirm the call in the Facetime app. Is there a way to do that? EDIT: when I execute the script I get this message in the upper right ...
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1answer
354 views

I can’t remove my old phone number from iMessage or FaceTime

I had an old phone number on my iPhone 8 carrier free. I recently switched to another carrier but I cannot use my new phone number to activate iMessage. Furthermore, I cannot remove my old phone ...
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136 views

Phone Calls from blocked number being answered on another device

Okay so I recently got a new phone number, a woman calls me everyday saying this is her husbands number. When I don't ignore the call it is answered on another device according to my Mac and iPhone I ...
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1answer
209 views

How do I uninstall FaceTime for macOS?

I would like to completely uninstall FaceTime for macOS. Dragging and dropping the icon into the Trash gives me this error message: “FaceTime” can’t be modified or deleted because it’s required ...
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1answer
195 views

iPhone sends messages by itself after sim swapping

I have an iPhone 6 running iOS 10.3.1. I use two sim cards and when I swap them, I noticed that the balance gets lower, every single time. This looked fishy, so I contacted telecommunications company,...
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1answer
99 views

FaceTime continually drops and loses net connection

Comcast high-speed internet; up-to-date Apple devices. I'm never able to complete a conversation: FaceTime freezes, modem loses Internet connection. Every.Single.Time.
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2answers
55 views

How can I stop my mac from switching desktops when I receive a phone call

When my phone rings the phone call shows up on my mac, which is great except that it also switches my display from the full-screen application to the main desktop screen. Since the FaceTime popup is ...
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55 views

Play/pause key not to answer phone calls

I listen to music on my iMac while working. When I get an incoming call (either FaceTime or cellular call) I want to pause the music and then answer the call (either by iMac or phone). In a reflex I ...
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1answer
300 views

can't hear FaceTime on Macbook Pro Retina Mid-2015

I can't hear people when they FaceTime me, of course at first I thought they had muted themselves but actually the call works perfectly on my iPhone 7. I guess this is a problem with the FaceTime app ...
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1answer
3k views

iPhone turns off wifi when Lock Screen Active is a bug or a feature?

I'm using iPhone 7, iOS 12.1.4. Recently I notice that people can't call me via FaceTime me when I lock my iPhone, so it turns out the Wifi is only connected when the screen is on. I googled it a bit: ...
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5k views

FaceTime “poor connection” never resumes

I FaceTime every other week or so with my parents. We talk for 1-4 hours when we do. Most times, 1 to 3 times throughout the call, the image will freeze, go blurry, and give me the error “Poor ...
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1answer
504 views

iMessage appears to be blocked, but FaceTime rings

Something confusing happened on my iPad today. One of my contacts' number has been red instead of blue in iMessage for sometime now. I cannot send them a text through iMessage. The send button isn't ...
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1answer
481 views

FaceTime: unable to answer incoming calls on macOS

I have an iPhone and a MacBook using the same wireless network. I am able to make a call on my Mac (Mojave) with FaceTime using my iPhone, the call works without any problem. When receiving a call I ...
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1answer
292 views

Stop Safari from opening FaceTime when a site contains a phone number

When navigating with Safari to some sites that have phone numbers, Safari diligently opens FaceTime when I click on a phone number. Is there a way to prevent this? I am currently tempted to delete ...
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1answer
34 views

Password to Join FaceTime Call

I am conferencing a few friends over FaceTime video in the near future and would like to add a fun feature to the call. I want that as I call my friends and they accept the call, they are greeted with ...
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1answer
74 views

Will FaceTime perform better with IPv6 enabled?

I find FaceTime works much better on 4g than my home wifi despite good upload bandwidth. I suspect variable latency is the cause. My router and Orbi does not have Ipv6 enabled. If I can get V6 working ...
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1answer
353 views

Does the FaceTime eavesdropping bug affect iOS11 devices?

According to CNN Business the FaceTime eavesdropping bug affects iOS 12.1 with group calling, but I'm wondering if anyone was able to reproduce a variant of this bug on pre-iOS12? CNN Business seems ...
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2answers
654 views

Why can't I AirPlay mirror my iPhone XS FaceTime video to my AppleTV in landscape rotation?

I always did this in the past with my older iPhones and a 3rd Gen Apple TV: launch a facetime session, enable AirPlay mirroring to the TV and turn the phone sideways to get landscape mode so that the ...
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958 views

Auto-Accept Facetime Calls in Mojave

As in this previous question https://stackoverflow.com/questions/49120467/facetime-autoacceptinvites I want to use my mac to look at the state of my home from time to time (particularly to see ...
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2k views

Someone repeatedly answers Facetime from another device when I am called

There are no other devices but my iPhone on my account. I have changed my Apple ID password multiple times and it continues to happen. Same person every time. What do I do?
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iPhone Cellular Calls on macOS fail when macOS is connected to OpenVPN

My iPhone and MacbookPro are both connected to the same Wi-Fi network, and logged in to the same iCloud account, etc. When my OpenVPN connection is not active, calling and receiving cellular calls on ...
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1answer
25 views

Can't download facetime from cloud on my iPhone

My facetime was uploaded to the cloud, but when I tap on the facetime icon, it says download not available at this time. I've tried many different times, on different days, but I always get the same ...
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385 views

My MacBook Pro Camera is not working [duplicate]

My camera is not working for Facetime or for Photobooth. I have tried the VDCAssistant solution, my laptop can't find that file. I have tried the sudo killall. restarting with keys held down and ...
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1answer
40 views

How to add additional “contact me” information to an apple-id

For Christmas, our kids gave us a second iPad (new) to go along with our old first generation iPad. Since I'll be starting a new job in a new city next monday, I want to get it set up so we can face ...
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1answer
133 views

Unresponsive iMessages and FaceTime on Mojave

I have this issue with Messages, FaceTime when it gets unresponsive on start. Same issue was with Contacts, but following some recommendations on the web i've reset the Contacts database and it works ...
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2answers
436 views

FaceTime camera not receiving video

Things I have tried: sudo killall VDCAssistant sudo killall AppleCameraAssistant (shows no matching processes found) Reset SMC Reset NVRAM Ran hardware test (shows no issues) A few additional ...
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1answer
574 views

“Could not sign in to iMessage”

Could not sign in to iMessage An error occurred during activation. Try again. Also on the iPhone we get: iMessage Activation An error occurred during activation. Try again. With also: ...
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185 views

Disable 'Login to Facetime' popup on iMac

Frustrating issue. Whenever I boot I always get a 'Login to Facetime' popup with my email and prompting me for a password. There is no Facetime in my Login Items and I've signed out of both my iCloud ...
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57 views

Group FaceTime link

I would like to create a link for a FaceTime video call with multiple people. Apple says you can make a link to call one person like this: facetime://user@example.com How can I add more emails to a ...
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1answer
243 views

Prevent calls to iPhone launching FaceTime on MacBook in Mojave?

It used to be (still is on my High Sierra MacBook Pro) all I needed to do was untick "Calls from iPhone" in macOS FaceTime app prefs: But now (on my Mojave MacBook Air) this seems to do nothing. All ...
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1answer
39 views

iPad Messages and FaceTime

I recently got a new phone and made a new Apple ID (which had my new phone number connected to it). I then logged into this new account onto my iPad, but then when I went to ‘send and receive’ in ...
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561 views

FaceTime option unavailable for an iPhone contact

I do not see the FaceTime option for a contact who has an iPhone. I am quite sure it was there and I used it but then it went away. I am still able to use Siri to make a FaceTime Audio call to this ...
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1answer
20 views

FaceTime on Macbook without iPad interference

Needed to collaborate with someone on a document, editing on Macbook Pro (MBP). Made FaceTime audio call, but then switched to video. Top of screen claimed "call failed" but we were still talking. ...
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2answers
2k views

FaceTime and iMessage - an error occurred during activation

I couldn't log in to FaceTime so I did a factory reset of my MacBook. It worked for a brief period of time and then suddenly it just logged out. I believe it might have been after iCloud synced with ...
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1answer
904 views

Stop iPhone from ringing on my Mac in Mojave

This was answered in 2015, but it's not working for me: How do I stop my Mac from ringing when I get a phone call on my iPhone? Following the instructions there and elsewhere, I've turned off "Calls ...
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1answer
2k views

Remove number from FaceTime

On a recent visit to US I bought a pre-paid SIM for use during my visit. On my iPad this number (which is now expired) is still shown in a number of places - in particular "You can be reached by ...
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1answer
2k views

WI-Fi Calling Notification keeps coming back

This notification keeps appearing on my Mac running Mac OS X 10.13.6 (17G65): I have: Clicked "Not Now" Clicked "Turn On" On my Mac: Turned off all notifications for FaceTime On my Mac: Logged out ...
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1answer
36 views

Can you have a FaceTime session while also using another VOIP solution like BlueJeans or Skype

I would like to know if its possible for one to have a FaceTime session while also using another VOIP solution like BlueJeans or Skype at the same time, i.e. is it possible to be heard at the same ...
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1k views

Hiding/Unhiding FaceTime audio window macOS High Sierra Version 10.13

I created an Automator app to hide the window during a call following these instructions: How to hide FaceTime audio macOS High Sierra Version 10.13 But is there a way to bring the window back as ...