Questions tagged [facetime]

the video conferencing software developed by Apple. Current clients are available for iOS and OSX.

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FaceTime HD camera stops transmitting live video in Catalina — how to fix?

At some point in Catalina's evolution (10.15.5+ ?) situations started recurring where there’s no video with the Thunderbolt Display attached and the MacBook Pro in closed clamshell mode when ...
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1answer
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Camera is being used by another application — which one?

I was using FaceTime this morning, and during the call, the "Camera is being used by another application" screen appeared. I've searched and I found https://discussions.apple.com/thread/...
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How can I prevent Always Allowed apps from counting towards App Limits

Simple use case: my son has an iPad where he plays some games and uses FaceTime to talk to his grand parents every day. I want him to use the iPad no more than 1 hour every day, with the exception ...
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4answers
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Volume not recovering after a FaceTime call

Not sure if this issue started with High Sierra or Sierra, but definitely have been coming across this issue more and more often. Like it or not, FaceTime ducks the volume of every other source ...
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How to remove Your carrier may charge for SMS Messages used to activate FaceTime

This message keeps coming back: "Your carrier may charge for SMS Messages used to activate FaceTime" I managed to get rid of it before but when I change the SIM card it pops up again. It's similar ...
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898 views

Auto FaceTime call using AppleScript, without confirmation

I would like to automate a FaceTime call without having to confirm the call in the FaceTime app. Is there a way to do that? EDIT: When I execute the script I get this message in the upper right ...
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1answer
33 views

iMac 2017 Catalina: camera won't work but seems recognized

Our camera light is steady green when activated by a camera app but only shows a black window for FaceTime, Photo Booth, QuickTime, and every other app tried. This is what I've learned/tried so far: ...
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3answers
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FaceTime camera not receiving video

Things I have tried: sudo killall VDCAssistant sudo killall AppleCameraAssistant (shows no matching processes found) Reset SMC Reset NVRAM Ran hardware test (shows no issues) A few additional ...
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1answer
450 views

FaceTime & iMessage auth troubleshooting

I have created a separate user for my GF on my mac (macos Catalina 10.15.4) but I cannot log into FaceTime and iMessage. FaceTime shows "this account has no reachable addresses" error, but account is ...
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1answer
849 views

Don't see the option to select my mobile number in 'Send & Receive' option of iMessage [iOS 13.3 iPhone 11]

I recently got a new iPhone 11 and have inserted the sim as part of the setup. Whenever I send text messages to a person, they see my email ID instead of my phone number. I went to Settings > ...
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Video from Thunderbolt Display FaceTime camera stops working in Catalina

I've started noticing this since the pandemic started: I'll launch FaceTime or Zoom with my MacBook Pro 2018 in closed-clamshell mode, connected to my Thunderbolt Display, and there will be no video ...
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Where does FaceTime store its call history on macOS?

I did a Time Machine backup to an external hard drive and then did a clean install of macOS. How can I transfer my FaceTime call history from my external hard drive to my Mac? Ie, what location does ...
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MBP & iMac - FacetimeHD green light but black screen

My question: My Macbook Pro (2017) and iMac (2012) both seem to have a problem with the FacetimeHD camera: the green light turns on, but I get a black screen in all video apps like Zoom, Facetime and ...
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iPhone XS - FaceTime: Switch to mobile data network despite strong WiFi

When I do a video call with FaceTime the phone switches to mobile data network despite strong WiFi permanently. This makes absolutely no sense because the connection is much slower. Sure, I can ...
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2answers
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Where do I put a custom ringtone for Facetime? (macos Sierra)

I like that Facetime Continuity allows my phone to ring on my computer. But it repeats the sound aggressively and it loops way too fast.. I created a quieter tone with eight seconds before it loops. ...
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How do I bypass a VPN for Continuity to Work?

When on a VPN (such as Private Internet Access) Continuity and Handoff stop working. Some VPN's such as PIA have a feature to exclude certain IP addresses, networks, or executables from the VPN. To ...
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How can I hide persistent Facetime audio call on macOS?

When I'm on a Facetime audio call, I'm not able to hide or minimize or move that persistent audio call banner. It covers important UI of may apps so I can't click on anything underneath it.
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Keep the camera activated while using other apps during a video conference

When I am in a videoconference with any app (I have tested with zoom, facetime, discord and skype), if I change to another app my friend stops seeing my camera. My issue is that I use the iPad to have ...
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FaceTime calls lower system volume

When you enter a FaceTime call in OS X, as of Mavericks, it lowers the volume of everything else besides the call. There's no way to disable this "feature." People here suggested disabling audio ...
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2answers
7k views

iPhone turns off wifi when Lock Screen Active is a bug or a feature?

I'm using iPhone 7, iOS 12.1.4. Recently I notice that people can't call me via FaceTime me when I lock my iPhone, so it turns out the Wifi is only connected when the screen is on. I googled it a bit: ...
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FaceTime HD Camera (Built-in) detected on Camera hub, but no picture/video? `sudo Killall VDCAssistant`, restarting, avail nothing

I need your help. I've tried all of what this guy has posted in this link, Except that, I did a clean install with Sierra, High Sierra, then now Catalina and I updated it to V.10.15.5. I have tried ...
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1answer
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How do I prevent FaceTime call notifications from exiting fullscreen apps on OS X?

When I get a call through FaceTime, it switches away from a full screen app/video I'm using. I don't want to turn it off, because getting calls on the computer is useful, but I don't want it to ...
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1answer
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No audio on FaceTime on iMac (OS 10.13.6)

I am not getting any sound on FaceTime. The picture is fine but audio is neither sent or received. How would I troubleshoot this on macOS 10.13.6?
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123 views

How to avoid iMessages services carrier charges after every restart?

Everytime I restart my iPhone, I have to verify/activate my iMessage services(both FaceTime and iMessages) and everytime I have to pay carrier charges. Edit: I selected the option to use Apple ID to ...
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1answer
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Can video input over thunderbolt connection be used for Facetime and Skype?

I have a HD camera. It outputs HDMI to a device (a Blackmagic Intensity Extreme) which then outputs the signal through a thunderbolt cable and into my iMac running Catalina. I can capture video from ...
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Dropped FaceTime calls

Every night between 9:50 and 10 pm, FaceTime drops my call. I can get it back within minutes, but even texting is slowed during that time. It doesn't matter who I'm talking to or which device I'm on, ...
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6answers
47k views

How do I call myself using Facetime?

I have Facetime on my MacBook and Facetime on my iPad. Of course I also have one Apple ID account. Sometimes the family uses the iPad while I'm away. I'd like to be able to call "myself", that is ...
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2answers
1k views

macOS shows missed call notification when answering from iPhone

When someone calls me, both my iPhone and MacBook ring. I always end up answering from my iPhone because people can't hear me when using the Mac. The problem is, when I get back to the Mac, it shows ...
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98 views

Can I make FaceTime the default audio- and video-call app when other call apps are installed?

I installed Microsoft Teams on my iPhone because I need it for work. But now when I click a Favorite in the Phone app so I can call someone, the default in the list for making an audio call or a video ...
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1answer
48 views

can I make a facetime call while blocking my number

can we talk if someone calls me without identifying their number but I still accept the facetime call
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How do I make a FaceTime call in macOS for contacts marked, “Siri Found in Apps”?

I'd like to make a FaceTime call. To do this, I: Open FaceTime Type the name of my contact Select the contact from the dropdown under the section, "Siri Found in Apps" However, when I click either ...
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1answer
1k views

FaceTime Photos must be enabled on both devices to use this feature

When I'm on a FaceTime video call, there's a camera button. When I press the FaceTime camera button to take a photo, I get the message: FaceTime Photos must be enabled on both devices to use this ...
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Stop FaceTime from answering a call with Play/Pause button F8

When a call comes in via FaceTime on macOS Catalina the Pause/Play button ( generally f8 ) will answer the call. The problem is that if you are listening to music with something like Tidal and are ...
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1answer
113 views

Fear of FaceTime scam

I was dealing someone about a rental property. They said they would call me on FaceTime. I was suspicious but went ahead with it anyway. When they called they immediately hung up and then (regretfully)...
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4answers
173k views

Why won't Facetime ring when somebody calls me?

My volume is turned up, it's not on mute, alarms and other things that make noise work, it's not set to "do not disturb" or anything like that. If I happen to have the iPad open when a Facetime call ...
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iPhone 7 - No iphone or speakerphone available in list under “audio” button when I get calls

When I try calling people, they call me or when I use facetime I don't have anything listed (the button is grayed out) under the audio button. When I'm connected to my home wifi then my Apple TV is ...
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1answer
18 views

FaceTime Video Calls on multiple devices

I want to receive Facetime video calls on my MacBook Air and my iPhone at the same. They are on the same apple id and I have it set up on my phone to use multiple devices and I cannot get it to work. ...
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1answer
940 views

How can I use FaceTime Audio with MacBook in clamshell / lid closed?

At my desk I use my 11" MacBook Air with the lid closed, an external monitor with no camera, and a headset with microphone. I have just updated to Mojave from Sierra, and can no longer use FaceTime ...
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13 views

View FaceTime history farther back than most recent

I want the call logs for one specific person, but the list on the FaceTime app only shows the most recent call for each person. On an iPhone, I believe there is a way through the dialer, but how can I ...
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232 views

Camera not working on MacBook Air 2017 running Catalina 10.15.4

I have just had a problem today on a 2 year old MacBook Air (which is otherwise in perfect order), running Catalina 10.15.4. Basically, I couldn't get the inbuilt camera to switch on (tried Photo ...
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0answers
213 views

Facetime Calls on Mac: Audio/Video calling buttons greyed out

Topic pretty much sums it up. I have verified that I am properly set up to do cell calls over my Mac using these instructions. I've rebooted both devices a couple times now. Strangely, I can receive ...
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1answer
17 views

Changing settings on iPad Pro selfie camera? (2018 11 inch model)

Apparently the selfie camera (FaceTime HD) can operate in both 30 FPS and 60 FPS modes. I haven’t found a way to change it. Is there one?
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85 views

How to prevent FaceTime from muting/quietening system sound?

macOS Catalina 10.15.2 on my MacBook Pro Mid-2015, 15" with Retina display, I would like to stop FaceTime from making the sounds from other apps (normally music I am playing) quieter. I tried this ...
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1answer
290 views

FaceTime HD Camera not working on MacBook Pro 2016

I have a MacBook Pro 2016 (with Touch Bar), yesterday I installed Snap Camera (by Snapchat) and it worked while I was on a video call. Afterwards, when the call had ended the green camera light got ...
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Can't receive calls on my mac although signed in with the same apple ID in all devices

I noticed that I can not get phone calls from my iPhone (6S, iOS 13.3.1) on my Mac (OS Mojave, 10.14.6). After looked this issue up, I was referred to the setting menu on my iPhone under settings -> ...
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2answers
3k views

FaceTime: unable to answer incoming calls on macOS

I have an iPhone and a MacBook using the same wireless network. I am able to make a call on my Mac (Mojave) with FaceTime using my iPhone, the call works without any problem. When receiving a call I ...
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1answer
28 views

Can I choose a preferred (Siri / communications) device?

I have an iPhone, an iPad, an iMac, and a HomePod. When I say "Hey Siri", if all or some of the devices are close, they all try to answer. If I get a FaceTime call, they all ring. Is there a way to ...
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27 views

Show FaceTimeNotificationCenterService

I wonder how I can show FaceTimeNotificationCenterService again if I run the command killall -kill FaceTimeNotificationCenterServicebefore?
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FaceTime Contact Method Priority [duplicate]

How does FaceTime determine which contact method to use when FaceTiming with a contact? For example, if I have one contact on my iPhone. The contact has 2 email addresses, persona@icloud.com & ...
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FaceTime.app high 12-hour energy impact

In the Energy Monitor on my Macbook Pro 13-inch 2017 base model, it shows high Average Energy Impact (~75) for FaceTime. Since the number is the same (a ~0.5 difference) to to another app I was ...

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