Questions tagged [facetime]

the video conferencing software developed by Apple. Current clients are available for iOS and OSX.

2
votes
1answer
33 views

I can’t remove my old phone number from iMessage or FaceTime

I had an old phone number on my iPhone 8 carrier free. I recently switched to another carrier but I cannot use my new phone number to activate iMessage. Furthermore, I cannot remove my old phone ...
4
votes
3answers
11k views

Notification from FaceTime won't disappear!

I have a notification on my MacBook that won't disappear. My FaceTime app has a notification that wont disappear without me going into settings and clicking the badge icon. I want to delete the ...
1
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0answers
42 views

Phone Calls from blocked number being answered on another device

Okay so I recently got a new phone number, a woman calls me everyday saying this is her husbands number. When I don't ignore the call it is answered on another device according to my Mac and iPhone I ...
-1
votes
1answer
70 views

How do I uninstall FaceTime for macOS?

I would like to completely uninstall FaceTime for macOS. Dragging and dropping the icon into the Trash gives me this error message: “FaceTime” can’t be modified or deleted because it’s required ...
1
vote
2answers
2k views

How can I remove web phone links from opening in Google Hangouts?

For whatever reason, Google Hangouts has taken over as my dialer whenever I click on a phone number on the web (either Chrome or Safari). I want to restore this to open in FaceTime, but no longer have ...
1
vote
1answer
208 views

FaceTime: unable to answer incoming calls on macOS

I have an iPhone and a MacBook using the same wireless network. I am able to make a call on my Mac (Mojave) with FaceTime using my iPhone, the call works without any problem. When receiving a call I ...
1
vote
1answer
71 views

iPhone sends messages by itself after sim swapping

I have an iPhone 6 running iOS 10.3.1. I use two sim cards and when I swap them, I noticed that the balance gets lower, every single time. This looked fishy, so I contacted telecommunications company,...
1
vote
1answer
362 views

Continue call on FaceTime in MacBook

When I make a call through FaceTime in my MacBook, I can switch to my iPhone and continue the call from there by just clicking on the top green bar that appears with the caller name. But can I do the ...
0
votes
1answer
33 views

FaceTime continually drops and loses net connection

Comcast high-speed internet; up-to-date Apple devices. I'm never able to complete a conversation: FaceTime freezes, modem loses Internet connection. Every.Single.Time.
0
votes
2answers
299 views

Why can't I AirPlay mirror my iPhone XS FaceTime video to my AppleTV in landscape rotation?

I always did this in the past with my older iPhones and a 3rd Gen Apple TV: launch a facetime session, enable AirPlay mirroring to the TV and turn the phone sideways to get landscape mode so that the ...
0
votes
2answers
36 views

How can I stop my mac from switching desktops when I receive a phone call

When my phone rings the phone call shows up on my mac, which is great except that it also switches my display from the full-screen application to the main desktop screen. Since the FaceTime popup is ...
1
vote
1answer
751 views

Stop iPhone from ringing on my Mac in Mojave

This was answered in 2015, but it's not working for me: How do I stop my Mac from ringing when I get a phone call on my iPhone? Following the instructions there and elsewhere, I've turned off "Calls ...
0
votes
1answer
55k views

Facetime call history & Facebook message history

Do FaceTime calls show up on my phone bill??? Is there a way for me to find out if someone on my shared account is making and/or receiving FaceTime calls and, if so, to/from whom? Basically, what I'...
2
votes
1answer
944 views

Remove number from FaceTime

On a recent visit to US I bought a pre-paid SIM for use during my visit. On my iPad this number (which is now expired) is still shown in a number of places - in particular "You can be reached by ...
1
vote
0answers
31 views

Play/pause key not to answer phone calls

I listen to music on my iMac while working. When I get an incoming call (either FaceTime or cellular call) I want to pause the music and then answer the call (either by iMac or phone). In a reflex I ...
0
votes
1answer
41 views

can't hear FaceTime on Macbook Pro Retina Mid-2015

I can't hear people when they FaceTime me, of course at first I thought they had muted themselves but actually the call works perfectly on my iPhone 7. I guess this is a problem with the FaceTime app ...
2
votes
1answer
1k views

iPhone turns off wifi when Lock Screen Active is a bug or a feature?

I'm using iPhone 7, iOS 12.1.4. Recently I notice that people can't call me via FaceTime me when I lock my iPhone, so it turns out the Wifi is only connected when the screen is on. I googled it a bit: ...
2
votes
1answer
486 views

“Could not sign in to iMessage”

Could not sign in to iMessage An error occurred during activation. Try again. Also on the iPhone we get: iMessage Activation An error occurred during activation. Try again. With also: ...
0
votes
0answers
2k views

FaceTime “poor connection” never resumes

I FaceTime every other week or so with my parents. We talk for 1-4 hours when we do. Most times, 1 to 3 times throughout the call, the image will freeze, go blurry, and give me the error “Poor ...
14
votes
5answers
40k views

How do I call myself using Facetime?

I have Facetime on my MacBook and Facetime on my iPad. Of course I also have one Apple ID account. Sometimes the family uses the iPad while I'm away. I'd like to be able to call "myself", that is ...
1
vote
1answer
353 views

iMessage appears to be blocked, but FaceTime rings

Something confusing happened on my iPad today. One of my contacts' number has been red instead of blue in iMessage for sometime now. I cannot send them a text through iMessage. The send button isn't ...
1
vote
3answers
792 views

Volume not recovering after a FaceTime call

Not sure if this issue started with High Sierra or Sierra, but definitely have been coming across this issue more and more often. Like it or not, FaceTime ducks the volume of every other source ...
0
votes
1answer
137 views

Stop Safari from opening FaceTime when a site contains a phone number

When navigating with Safari to some sites that have phone numbers, Safari diligently opens FaceTime when I click on a phone number. Is there a way to prevent this? I am currently tempted to delete ...
3
votes
3answers
9k views

I want to FaceTime, but can only WhatsApp

I've installed WhatsApp on my phone, and now I only have the option to make WhatsApp video calls - not FaceTime. Sadly, they almost never work (for some reason??). When I use my partner's phone, ...
1
vote
1answer
18 views

FaceTime on Macbook without iPad interference

Needed to collaborate with someone on a document, editing on Macbook Pro (MBP). Made FaceTime audio call, but then switched to video. Top of screen claimed "call failed" but we were still talking. ...
1
vote
1answer
29 views

Password to Join FaceTime Call

I am conferencing a few friends over FaceTime video in the near future and would like to add a fun feature to the call. I want that as I call my friends and they accept the call, they are greeted with ...
1
vote
1answer
46 views

Will FaceTime perform better with IPv6 enabled?

I find FaceTime works much better on 4g than my home wifi despite good upload bandwidth. I suspect variable latency is the cause. My router and Orbi does not have Ipv6 enabled. If I can get V6 working ...
5
votes
1answer
3k views

Make a FaceTime call using AppleScript

Is it possible to initiate a FaceTime call with "+1 (###) ###-####" when I execute an AppleScript? Does FaceTime support AppleScript and how can I automate the start of a call?
0
votes
1answer
38 views

iPad Messages and FaceTime

I recently got a new phone and made a new Apple ID (which had my new phone number connected to it). I then logged into this new account onto my iPad, but then when I went to ‘send and receive’ in ...
1
vote
1answer
31 views

Can you have a FaceTime session while also using another VOIP solution like BlueJeans or Skype

I would like to know if its possible for one to have a FaceTime session while also using another VOIP solution like BlueJeans or Skype at the same time, i.e. is it possible to be heard at the same ...
2
votes
1answer
37 views

How to add additional “contact me” information to an apple-id

For Christmas, our kids gave us a second iPad (new) to go along with our old first generation iPad. Since I'll be starting a new job in a new city next monday, I want to get it set up so we can face ...
2
votes
1answer
350 views

Does the FaceTime eavesdropping bug affect iOS11 devices?

According to CNN Business the FaceTime eavesdropping bug affects iOS 12.1 with group calling, but I'm wondering if anyone was able to reproduce a variant of this bug on pre-iOS12? CNN Business seems ...
2
votes
3answers
27k views

Is it possible to use iPhone 6 with FaceTime without a cellular SIM card?

I have an iPhone 6 with FaceTime purchased from Saudi Arabia. I don't have a cellular SIM in my phone, only a data SIM card. My question now is if I go out of the Kingdom to any other country, will ...
2
votes
2answers
289 views

FaceTime camera not receiving video

Things I have tried: sudo killall VDCAssistant sudo killall AppleCameraAssistant (shows no matching processes found) Reset SMC Reset NVRAM Ran hardware test (shows no issues) A few additional ...
1
vote
0answers
538 views

Auto-Accept Facetime Calls in Mojave

As in this previous question https://stackoverflow.com/questions/49120467/facetime-autoacceptinvites I want to use my mac to look at the state of my home from time to time (particularly to see ...
1
vote
0answers
894 views

Someone repeatedly answers Facetime from another device when I am called

There are no other devices but my iPhone on my account. I have changed my Apple ID password multiple times and it continues to happen. Same person every time. What do I do?
5
votes
3answers
10k views

FaceTime option not showing on FaceTime user's contact

One of my contacts just switched from Android to an iPhone and they have activated both FaceTime and iMessage. We both have iPhones SE and are both running iOS11.2.1. However, even though we can ...
1
vote
0answers
40 views

iPhone Cellular Calls on macOS fail when macOS is connected to OpenVPN

My iPhone and MacbookPro are both connected to the same Wi-Fi network, and logged in to the same iCloud account, etc. When my OpenVPN connection is not active, calling and receiving cellular calls on ...
11
votes
4answers
79k views

FaceTime calls lower system volume

When you enter a FaceTime call in OS X, as of Mavericks, it lowers the volume of everything else besides the call. There's no way to disable this "feature." People here suggested disabling audio ...
1
vote
1answer
23 views

Can't download facetime from cloud on my iPhone

My facetime was uploaded to the cloud, but when I tap on the facetime icon, it says download not available at this time. I've tried many different times, on different days, but I always get the same ...
2
votes
1answer
2k views

WI-Fi Calling Notification keeps coming back

This notification keeps appearing on my Mac running Mac OS X 10.13.6 (17G65): I have: Clicked "Not Now" Clicked "Turn On" On my Mac: Turned off all notifications for FaceTime On my Mac: Logged out ...
1
vote
4answers
3k views

Which microphone is used during FaceTime video call in iPhone SE?

I have an issue with my iPhone SE running iOS 11.4.1. I already spoke with support, and they are saying that it is hardware issue. Do you know which microphone it is used during video conversation in ...
1
vote
2answers
34k views

Why does my music not play through FaceTime?

When I'm on FaceTime with my friend and we both want to listen to music, how come if I turn on my music on iTunes, the person I'm facetiming with can't hear it?
0
votes
0answers
217 views

My MacBook Pro Camera is not working [duplicate]

My camera is not working for Facetime or for Photobooth. I have tried the VDCAssistant solution, my laptop can't find that file. I have tried the sudo killall. restarting with keys held down and ...
0
votes
1answer
95 views

Unresponsive iMessages and FaceTime on Mojave

I have this issue with Messages, FaceTime when it gets unresponsive on start. Same issue was with Contacts, but following some recommendations on the web i've reset the Contacts database and it works ...
1
vote
2answers
1k views

What are the FPS of the FaceTime Camera for the iPhone 6S vs 7+ vs X vs iPad Pro?

We are capturing video from iOS devices and processing it using OpenGL but are encountering a FPS difference between the devices when trying to set them at their maximum rate. The iPhone 6S and iPad ...
2
votes
1answer
532 views

iPad volume issues

I seem to be having a strange problem with my iPad. The volume only sometimes works. The volume will be fully turned up and not muted, but it won't work. Then, without changing anything, a couple ...
4
votes
2answers
2k views

Can't activate iMessage or FaceTime on any device

I can't activate iMessage or FaceTime on any Apple device. It keeps saying that it could not be activated and I should try again later. I'm on the latest version of macOS and iOS and the date and time ...
3
votes
2answers
2k views

macOS 10.13: FaceTime preferences greyed out

I started Facetime and went to preferences to Signout from my old AppleID. After successfull signout I wanted to Login with the new one, but Facetime preferences are greyed out. I'm on macOS High ...
-1
votes
1answer
894 views

Hiding/Unhiding FaceTime audio window macOS High Sierra Version 10.13

I created an Automator app to hide the window during a call following these instructions: How to hide FaceTime audio macOS High Sierra Version 10.13 But is there a way to bring the window back as ...