Questions tagged [face-id]

Face recognition technology used for bio-metric authentication on 2016 iPhone and later models as well as the 2018 iPad Pro

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Face ID authentication

When I use Face ID to sign into a third party application what is being sent to the application server to confirm my login. Apple state, , ** Apps are only notified regarding whether the ...
Richard's user avatar
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3 votes
1 answer
287 views

How to turn on stolen device protection but do not allow iphone to be unlocked without a passcode

I like stolen device protection in iOS 17.3. I want to turn it on. However, I want to require the passcode to unlock the device. I do not want the device to be able to be unlocked with biometrics (...
Elliotte Rusty Harold's user avatar
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Viewing login attempts on an iOS device

Is there a way to access a log of login attempts on an iOS device? I'm specifically looking for the following: When was the function activated for the first time? Dates and time that the device has ...
Gustavo Cruz's user avatar
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Why is Face ID necessary twice to sign into a Google account?

When I sign in to Google on Safari, Face ID is required twice. First: Sign in to google.com with my saved password Second for a passkey: Do you want to sign in "google.com" with your ...
Colonel Panic's user avatar
1 vote
2 answers
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Unlock iPad without FaceID

With FaceID enabled sometimes my iPad allows me to unlock it with the passcode. What finger gesture can I use to force a passcode entry instead like when FaceID does not work. I want to force the iPad ...
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Can I view the "Enforce Face ID or Touch ID timeout" that is set on my MDM profile on my iPhone?

I have work email on my phone thanks to some MDM profile additions. I'm finding on my iPhone XS that FaceId forces back to Passcode on every second attempt. This frequency seems unusually high. My ...
hawkeye's user avatar
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2 votes
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Can profile MDM settings increase FaceId's frequency to switch back to Passcode?

I have work email on my phone thanks to some MDM profile additions. I'm finding on my iPhone XS that FaceId forces back to Passcode on every second attempt. I have added a second face - my Apple watch ...
hawkeye's user avatar
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How to disable Touch-ID on MacBooks via keyboard shortcut?

On iOS I can disable Face-ID by pressing a specific combination of keys. For example, when I press the power button five times in a row on my iPhone 11, it will be locked and Face-ID is disabled until ...
malte's user avatar
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Is Face ID mandatory?

As a long time Android user I wanted to give Apple a shot and got myself an iPhone 8 a few years ago. While I never regretted switching systems, I'm currently looking for a smartphone with a better ...
Velvet's user avatar
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-1 votes
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Getting locked out of Face ID

I get locked out of Face ID from my iPhone intermittently, which has happened over the last couple of years when running iOS 14, 15 and 16. This is after Face ID was used and the iPhone was locked. It ...
archimedesjk's user avatar
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How to add a Google account without triggerfing facial recognition or other biometrics? [closed]

There are several gmail accounts on an iPhone already but adding a particular account generates an error. All that I seem to get is a generic error message about security. Logging in via a browser on ...
Nicholas Saunders's user avatar
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How can I read Face ID logs in my iPhone?

I want to see what is stored in my iPhone when I use Face ID technology to log in. Is there any way to retrieve a log related to this topic from my iPhone?
Pitto's user avatar
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Why is passcode required to enable Face ID after just one failed attempt sometimes?

I'm on iOS 15 and use Face ID to unlock my phone, however, sometimes I forgot that I was wearing a mask and Face ID unlock failed - most of the times I could swipe up to try it again, but sometimes ...
Teddy C's user avatar
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2 votes
2 answers
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How does Apple FaceID authentication work?

I gave my son my passwords to Fidelity Investments and my Spectrum Internet account. On his phone, he logged into both apps with my passwords and only needed his face (using FaceID) to access those ...
jeffrey's user avatar
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How to retrieve a shopping list out of Face-Id?

So I write down what I'm going to buy before going to buy grocery. Whether I am masked or need to enter my PIN, it's a pain to retrieve the list several times during a shopping trip. I usually use ...
Sam7919's user avatar
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When an iPhone app uses Face ID does the app itself see your face (i.e. front cam)?

When an iPhone app asks for and uses your Face ID, does that mean the app has access to your iPhone's front camera? Or does it mean the app only receives a true/false value from the iPhone saying ...
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Why is Face ID on used iPhone X and XS often not working?

I have seen plenty of used iPhone X and XS that say the phone works fine except Face ID. This made me quite curious as to why most iPhone X or XS have their face corrupted? Apparently it's a depth ...
user0193's user avatar
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Is there another place that passwords are saved in for iOS apps vs safari?

I log into Wells Fargo's app with Face ID. But when I try to log in via the web, the password I have saved in iOS does not work (an old password, apparently). I'm assuming that to log into the app, my ...
Buttle Butkus's user avatar
4 votes
0 answers
104 views

Protect certificate access with TouchID on iPhone?

I installed a personal X.509 certificate on my iPhone (SE, iOS 14.0.1). I can use it on websites (in Safari) to authenticate myself, but with no permission check at all. Unlike for example filling in ...
David Balažic's user avatar
1 vote
1 answer
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iPhone FaceID stopped working after 13.5 update––is this a bug or hdw failure?

So here's the story... My iPhone X was working just fine on 13.4.x. Then a couple weeks ago I updated to 13.5.1 because of the rumored FaceID w/Mask unlock. Everything seemed to be working fine––but I ...
michael's user avatar
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Does FaceID improve over time?

I switched to iPhone 11 recently and I find FaceID rather disappointing, it often analyzes my face several times before recognizing it and sometimes I have to type my code. I tried to reconfigure it ...
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3 votes
1 answer
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Leave iPhone unlocked for a few seconds after closing

With Face Id, the moment the screen blanks out or the moment I press the side button the screen is locked. This ends up being extremely annoying. I unlock the phone, set it on the table, hands are ...
gman's user avatar
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6 votes
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iPhone 11 - Leave lock screen after FaceId

I just switched from iPhone 8 (touch id) to iPhone 11 (face id). From the lock screen on iPhone 8, after touching the home button to do the finger print id, the phone would unlock and go to the home ...
BizzyBob's user avatar
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iPhone XS - face id will be available when iPhone cools down

I upgraded iOs to 12.4 yesterday on my iPhone XS and am having problem with Face ID since then. There is no other temperature warning. Only Face Id seems to be having problems. Have tried restarting, ...
user2195469's user avatar
1 vote
1 answer
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Face ID stopped working

Recently my Face ID on iPhone X stopped working. It didn't react to my face anymore and didn't even display an error while trying to unlock the phone, but rather just repeatedly trying to focus the ...
Dechko Tzar's user avatar
1 vote
2 answers
6k views

Why does iOS require passcode after reboot? [closed]

Why does iOS require a passcode (not Touch ID or Face ID) after reboot? Is passcode more secure?
clickbait's user avatar
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2 answers
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When I try to use Animoji, I see "Tap to resume"

When I try to use Animoji, I get the following message/error: Tap to resume Additionally, when I tap on my Memoji, I get Face tracking failed. Tap to retry However, tapping does not resolve ...
grooveplex's user avatar
3 votes
2 answers
3k views

My iPhone X was stolen. Will my iCloud be logged out if the person resets the iPhone using my phone's password?

The person who steal the iPhone knows the phone password. If they manage to reset the iPhone using my phone password, will my iCloud be logged out? Will it reset my Face ID? I also forgot to turn on ...
Ch.'s user avatar
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5 votes
6 answers
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iTunes Store Sign in Failure: "%%appleId%%"

In the past two days I've tried to make an in app purchase in two apps*. I've successfully made purchases in the past, but not with these apps, and both times yesterday and today I've gotten an odd ...
dwightk's user avatar
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How can you improve Face ID

Face ID fails to recognize me 90% of the time on iPad Pro. How do I know why it fails. What can I do to make it work? I have read and done everything that's mentioned in Apple Support document, If ...
mmmmmm's user avatar
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2 votes
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What should happen when Face ID is turned off after having been used?

I can't find anywhere in Apple's guidelines what the behavior of Face ID should be in the following scenario: I enter valid credentials I enable Face ID I use Face ID to log in (for some period) I ...
orome's user avatar
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4 votes
1 answer
592 views

iOS Face ID validation invoked when browsing in Safari

Update: The issue appears to have been resolved after upgrading to iOS 11.3. It was observed in iOS 11.2. When browsing the Web on my iPhone X with Safari, when ever I go to one particular site I ...
Peter M's user avatar
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iPhone X Face ID while on Enter Passcode screen

Sometimes when I try to unlock my iPhone X with Face ID it fails and goes to the Enter Passcode screen. While on this screen what's the fastest way to get it to retry Face ID? I've found I can tap ...
Liron Yahdav's user avatar
-2 votes
1 answer
2k views

Why doesn't iPhone 8 have Face ID?

I want to ask why iPhone X has Face ID where iPhone 8 or earlier iPhones do not? Why can't Face ID feature be imported to iPhone 8, 7 etc. via updates?
krishan kumar's user avatar
2 votes
1 answer
202 views

How to add FaceID for family members to iPhones

We only have cellular phones in our home and with our older phones my wife and I could add TouchIDs to each of our phones, and add our children's fingerprints as well. So, anyone could quickly use ...
Michael Prescott's user avatar
2 votes
1 answer
436 views

What is the fastest way to unlock iPhone X to the homescreen? (rather than double tap, Face ID, swipe up)

Needless to say every 0.1 second counts, I want to stay in the flow as much as possible. Current method of unlocking iPhone X pisses me off is really annoying - it requires 3 independent interactions....
Mars Robertson's user avatar
2 votes
2 answers
2k views

Face ID Has Been Disabled

I see a warning on my iPhone: Face ID Has Been Disabled A problem was detected with the TrueDepth camera. Face ID has been disabled. In Settings.app on iPhone X. How do I fix it?
Steve Moser's user avatar
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3 votes
1 answer
973 views

Will Face ID work upside down?

I want know more about the new feature Face ID in iPhone X, if user hold it's iPhone X upside down then Face ID will work?
Mohit Tyagi's user avatar
5 votes
2 answers
5k views

Will Face ID work in the dark?

With the announcement of Face ID, I wonder, will work in the dark? For example, a dark room? Does the screen allow enough light for it to work?
Fezter's user avatar
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