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Questions tagged [exchange-activesync]

A technology from Microsoft that allows communication between a messaging server (email, calendar, contacts, etc) to a mobile device. This can be licensed to other companies, allowing non-Microsoft devices to integrate with Exchange servers.

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40 votes
10 answers
99k views

How to push GMail to iPhone without Exchange?

Since Google has ended support for Google Sync aka Microsoft Exchange on Janurary 30th, how can I continue to get mails from GMail pushed? As far as I know, IMAP does not support push. I know that ...
Tim Büthe's user avatar
11 votes
6 answers
47k views

Why does my Exchange account work on my iPhone, but not Mail.app?

I can set up my work Exchange account just fine on my iPhone, but I can't get it to work on Mail.app under Snow Leopard. I have read some forums and understand that mobile devices use ActiveSync in ...
Ben S's user avatar
  • 241
11 votes
2 answers
64k views

How can I force iPhone to resync contacts from server?

I sync email, contacts and calendar to my company's Exchange server. This morning all of my contacts are gone from my iPhone (iPhone 4, iOS 4.2.1). Facts that further explain: My contacts were good ...
Doug Harris's user avatar
  • 3,232
9 votes
15 answers
51k views

Sent items listed by sender's name (my name!) not recipient in Outlook for Mac 2011

Outlook 2011 on a Mac (OS X 10.7 Lion), on a (mostly PC) office network using Microsoft Exchange server. In Outlook 2011, in the network "Sent Items" folder, all emails are listed showing the sender'...
user56reinstatemonica8's user avatar
9 votes
3 answers
62k views

Can I create a private calendar appointment with an iPhone?

I understand that private is an Exchange concept, but I was hoping Apple would have implemented this feature since they are making use of ActiveSync. If the option is available it is certainly not ...
ahsteele's user avatar
  • 2,830
7 votes
1 answer
18k views

OS X Mail.app: Old mail not downloading/showing after reconfiguring exchange account

Context: Mail.app in OS X 10.7.5, connecting to MS Exchange Server 2007. For whatever reason, my company has two domains where I can access the Exchange server. I was using one of them, but for some ...
Gijs's user avatar
  • 183
5 votes
1 answer
622 views

iOS5 - Does the ActiveSync Pin code lock prevent the new camera shortcut?

I've had an iPhone of various vintages for 3 years connected to MS Exchange activesync for work email. Part of the deal with this that you need to enter a four digit PIN before you unlock. I was ...
hawkeye's user avatar
  • 1,863
5 votes
3 answers
31k views

How to sync iCloud cal with Exchange

I use an Exchange server for work email and calendar, and I use an iCloud/iCal calendar at home and freelance business. I want to sync all my iCloud calendar items - not contacts, email or anything ...
Graeme Hutchison's user avatar
4 votes
4 answers
19k views

Why do some calendar events shift in time when daylight saving time goes into effect?

Recently the UK changed from winter time to summer time, I have noticed that the timing of some of my calendar appointments (Google Calendar via Google Sync) have also been shifted forwards by an hour,...
LC1983's user avatar
  • 1,243
4 votes
6 answers
13k views

One message that cannot be deleted on iPhone 4

I have a single message in Mail on my iPhone 4 that just cannot be deleted. I get a popup saying Unable to move message - The message could not be moved to the trash folder. I'm using the latest ...
GiddyUpHorsey's user avatar
4 votes
3 answers
17k views

iOS 7.1 Exchange PDF viewing

We have a fleet of iPads and iPhones that are having issues with iOS 7.1 and PDF attachments. If we send the PDF that is having issues to an email on our exchange server then the PDF file will open ...
Jeff's user avatar
  • 160
4 votes
1 answer
2k views

How to delete contacts from iPhone?

I just set up my brand new iPhone 5 running iOS 6. I set it up as a new device. I have been using Exchange to sync my contacts with Google (Gmail) Contacts for the past few days. Today I stopped doing ...
AdamJaffrey's user avatar
4 votes
1 answer
3k views

Add shared Exchange Online Mailbox to Mail app

With Microsoft removing Basic Authentication in Exchange Online on 01.10.2022 (https://docs.microsoft.com/en-us/exchange/clients-and-mobile-in-exchange-online/deprecation-of-basic-authentication-...
Stefan's user avatar
  • 259
4 votes
3 answers
3k views

Apple Mail reply arrow not working reliably

I'm running Lion, connecting to an Exchange 2010 server. Sent messages are stored locally. Once I've replied to a messages in my Inbox, the "replied" arrow appears to the left of the message, as ...
Frankns's user avatar
  • 51
4 votes
2 answers
16k views

Which Exchange Email apps for iPhone 5 allow advanced font and layout controls?

What I need in my Microsoft Exchange 2010 mail client: send e-mails in the text font I want send e-mails with my HTML signature reply to e-mails without unformatting the e-mail being replied to ...
John Assymptoth's user avatar
3 votes
4 answers
10k views

Why does not Calendar.app sync to exchange calendar on Mac OS X?

My problem is not this or this. Error message: "There was an error saving ical data. Calendar App encountered a critical error while saving to the database, and recent changes may be lost. More ...
Jurik's user avatar
  • 151
3 votes
2 answers
2k views

What control / access does the exchange team have over my iphone when using the exchange connector?

I work at a small company (80 employees), when we deployed MS Exchange anyone who connected their iphones using the exchange connector lost the icon to the camera on the home screen. The engineers ...
user avatar
3 votes
3 answers
23k views

Can iPhones with ActiveSync use Exchange shared mailboxes?

I have a team that all have privileges configured in Exchange to give them read/write access to the Inbox, and send-as privileges, for a shared mailbox. This works great on Outlook, where they can ...
Jeremy Wadhams's user avatar
3 votes
1 answer
4k views

Access Exchange's public folders in Mail app on Lion?

Lion's Mail app smoothly setup my connection to our company's Exchange server. However I cannot see the pubic folders anywhere. Any hints how I can integrate them into Mail?
Krumelur's user avatar
  • 985
3 votes
1 answer
921 views

User required in Profile Manager Exchange settings

I'm working with Profile Manager in Lion Server 10.7.2 I want the user to be prompted during the installation, not set the value here. To have the user prompted both fields need to be left blank. The ...
Pangea's user avatar
  • 265
3 votes
3 answers
4k views

Mail.app on Lion with Exchange doesn't get updates

I've noticed since upgrading to Lion that Mail.app doesn't seem to update the mailbox and synchronize properly with Exchange. Before on SL, or using Outlook now, they always maintained correct state, ...
Alex's user avatar
  • 9,640
3 votes
2 answers
6k views

Why won't iPhone mail connected to an Exchange account download email bodies?

I bought an iPhone 4 today and after alot of fiddling around I got it connected to Microsoft Exchange Activesync. Mail shows the message headers correctly and a preview of the first line from the body....
GiddyUpHorsey's user avatar
3 votes
2 answers
6k views

Upgrading to El Capitan GM Candidate loses all Exchange folders in Mail

I upgraded from current Yosemite to the El Capitan GM Candidate this morning. For work, I have an Exchange account with a bunch of folders in Apple Mail. Upon starting Mail after the upgrade, my ...
djc's user avatar
  • 171
3 votes
1 answer
15k views

Outlook 2016 Exchange Error

I'm using the beta of the new Outlook 2016. When I try to add my own exchange account I constantly get the dialog telling me the server is being redirected. So then I tried to use the 'import' feature ...
user1801167's user avatar
3 votes
1 answer
1k views

How to change Exchange email account settings on 50 iPhones, remotely?

We have the following situation. A customer of ours got re-branded and has therefore now a new domain name. On the email server (Exchange 2010) we added the new domain and for every user we created a ...
Raffael Luthiger's user avatar
3 votes
1 answer
2k views

iOS Mail attachment download behaviour when connected to Microsoft Exchange?

When is an eMail attachement automatically downloaded in iOS? From my expierience iOS downloads an attachment up to the size of about 50 kB automatically when on a 3G network, on a WLAN larger files ...
Philipp's user avatar
  • 31
3 votes
1 answer
552 views

iPhone ActiveSync showing sent email in Inbox

Curious if anyone else is experiencing ActiveSync email accounts showing sent email in your iPhone mail.app Inbox. Messages still appear even if "organize by thread" is disabled. iPhone mail seems ...
Josh Newman's user avatar
  • 2,089
3 votes
1 answer
434 views

Disconnecting an iPhone from Exchange while preserving data

If an iPhone is configured to sync with Exchange, what's the best way to break that connection while preserving all the contact and note data on the phone? Is it enough to remove the Exchange account ...
Kevin Dente's user avatar
3 votes
0 answers
574 views

Mail 11.2 not grabbing new mail from Exchange server

I can send my exchange mailbox an email from a gmail account and the mail shows up in my exchange mailbox in OWA and then it shows up in Outlook. However, it does not show up in the Mail app. I've ...
Sclark's user avatar
  • 31
3 votes
0 answers
1k views

Does the latest version of iOS automatically sync the Exchange Global Address List?

An executive at my company has the iPhone 6 with iOS 8.4. For a month or two now he's noticed that any changes he makes to employee contacts eventually get reverted, and it's driving him (and, ...
jsstaedtler's user avatar
3 votes
0 answers
310 views

outlook.com calendar and contacts sync

I recently started using a mac, and my mind was blown by the fact that I can't sync my live.com calendar with the default calendar app (same goes for contacts). I don't understand why this is the case ...
Frantumn's user avatar
  • 431
2 votes
3 answers
13k views

How to change Mac OS X iCal's calendar color for Microsoft Exchange server account?

I'm using iCal for managing my schedules in my company. And my company is using Microsoft Exchange server for schedules. When I added the company account to iCal, it set the calendar color as orange. ...
Eonil's user avatar
  • 1,548
2 votes
6 answers
22k views

Linking Outlook.com mail account and Mac Mail via Active Sync

I've setup a new outlook.com account and I'm trying to add it to Mac Mail. In the past when I've had Gmail account they've allowed me to use IMAP, but with Outlook.com you don't have that option - ...
sam's user avatar
  • 3,915
2 votes
2 answers
7k views

What mail clients are compatible with Microsoft Exchange 2003?

Mail.app and Microsoft Outlook 2011 both only support Exchange 2007 and later. What mail clients for Snow Leopard support Exchange 2003? I'm especially interested in email. Being able to view calendar ...
jlpp's user avatar
  • 457
2 votes
1 answer
257 views

Inconsistency for Gmail and Exchange in Mail.app

My Mail.app is configured for Gmail and Exchange. The Exchange shows subfolders directly inside Inbox, but Gmail has separate Googletab below Mailboxes tab. Why does Mail.app show subfolders in ...
TheStigger's user avatar
2 votes
2 answers
17k views

Emails in Microsoft Exchange account not following rules in iPhone

I have a work email that is on a Microsoft Exchange account, and I have certain rules of where emails go and what they do based on who is sending them. I have rules that send emails to certain ...
tarheel's user avatar
  • 345
2 votes
2 answers
2k views

Verizon iPhone 4 - no Exchange push?

I used to have a 2nd generation iPod Touch, and had it connected to my email account at work (Exchange 2003). The iPod got push email as expected, and would often ping before Outlook (2010) would on ...
Tom Hamming's user avatar
2 votes
2 answers
32k views

iPhone 5s email deleted from Inbox not synchronizing correctly to Exchange server/Outlook inbox

I have an iPhone that is configured for Activesync and has been working fine. Over the weekend I was completely offline and while my iPhone was not connected to the internet I deleted around 450 email ...
Cloudstreet's user avatar
2 votes
1 answer
1k views

Problem setting up Exchange server on Outlook 2011

I have an Exchange server account which works fine on my Windows Vista pc. I have set it up with no problem on my iPhone. However, on my MacBook Pro it does not work: the icon under "Default Account" (...
Reinstate Monica - Goodbye SE's user avatar
2 votes
1 answer
2k views

Exchange Calendar sync loops, drains, and fails

It seems I have got the same problem as described here. The symptom is that the Exchange sync never seems to finish. The phone runs hot, drains the battery, and (probably) uses a lot of network ...
Jonas Elfström's user avatar
2 votes
1 answer
256 views

iPad inbox out of date

I have a work email account that uses Zimbra as the backend server. For my iDevices, I set up this account as an exchange account and everything usually works fine. On my laptop, it's set up as IMAP (...
Wesley Bland's user avatar
2 votes
1 answer
2k views

outlook.com (Exchange ActiveSync) on OS X Mountain Lion

Outlook.com offers email/contacts/calendar similar to Google. With my iPhone and iPad (iOS 6.1.3) I can connect to outlook.com by setting up an Exchange account. It uses the Exchange ActiveSync ...
Martin Preusse's user avatar
2 votes
1 answer
19k views

iPhone 5 can't connect to Exchange server

I have ActiveSync enabled on my Exchange 2007 server, and it works just fine with all the other iPhones (4S and below) in the office. However, I have two users who have just gotten iPhone 5s, and ...
Seyren's user avatar
  • 71
2 votes
1 answer
634 views

What is the best Shared Calendar implementation for machines running OS X?

I would like to set up a shared calendar system for our office of 4 people. Optimally, I would like all (or as many of) the features from Exchange but built in such a way that it all ties together ...
incredimike's user avatar
2 votes
2 answers
12k views

iPad 2 cannot connect to a Microsoft Exchange server with Outlook Web Access (OWA)

I just bought an iPad 2 and wish to link to the Microsoft Exchange email server Outlook Web Access connection. Sadly even though all details are correct it still says that the details are unable to be ...
user avatar
2 votes
1 answer
372 views

iPhone contact sync to Exchange

Is there a way to add an iPhone contact and have it sync to an Exchange server without having to cable sync through iTunes?
John Livermore's user avatar
2 votes
2 answers
625 views

Exchange 2010 Sync for iPad 4.3.2

I can enter all my Exchange 2010 data and it looks like everything is fine, but my contacts, calendar, and mail are never loaded from the exchange server, and mail gives me errors ("The connection to ...
user6273's user avatar
  • 131
2 votes
1 answer
1k views

Default exchange calendar on iPhone (Google Sync)

I am using Google Sync to connected various calendars between my Google account and my iPhone. Some of these calendars are subscribed to calendars (national holidays/sporting events etc). When I go to ...
LC1983's user avatar
  • 1,243
2 votes
1 answer
3k views

Syncing iPhone Contacts with an Exchange Server

Happy new year! I'm using an iPhone 4 with 4.2.1. On the iPhone with Exchange Server, how do you get the group 'All On My iPhone' to sync with the exchange server? At present everything but that ...
glenstorey's user avatar
  • 2,846
2 votes
0 answers
995 views

Why would some messages not show attachments?

Since moving to Yosemite and Mail.app 8.2 I've noticed that some messages show attachments in the message list and some, well, don't. The loss of this little icon seems to impact those messages ...
Todd Vanyo's user avatar