All Questions
26 questions
3
votes
0
answers
146
views
How to back up iPhone that shuts down every three minutes?
My Mom has an iPhone SE second generation with iOS 14.2. Last Thursday (4th July), the iPhone fell on the ground and since then it has shut down every three minutes. After looking at the panic log, ...
- 261
1
vote
0
answers
228
views
Music app won't allow me to transfer an MP3 from iTunes to my iPhone, says "Media may be damaged"
I have an MP3 file I'd like to move onto my phone from my Windows PC. I've imported it into iTunes and played it there, where it works just fine. I tried choosing "Add to Device...my iPhone" ...
- 111
0
votes
0
answers
93
views
Apple Music - Receiving Error 9,039 Constantly When Adding Music to Library
Since updating my iOS to Catalina (10.15.7), every time I add music to my library from Apple Music I receive Error 9,039 and the selection is not added to my library. I have tried several recommended ...
- 23
1
vote
2
answers
168
views
The iPhone "xyz" could not be updated. An unknown error occurred (4000)
Using iTunes to update my iPhone, I got:
Das iPhone "xyz" konnte nicht aktualisiert werden. Ein unbekannter Fehler ist aufgetreten (4000)
English:
The iPhone “xyz” could not be updated. An ...
- 289
4
votes
2
answers
8k
views
iPhone is stuck in Recovery Mode with full storage
I was trying to update my iPhone X (GSM) from iOS 12.3.1 to iOS 14.0.1
The following steps was carried:
1- Downloading the latest firmware ipsw (size 4.61 GB) from
iPhone10,3,iPhone10,6_14.0....
3
votes
2
answers
2k
views
iPhone backup error - BackupAgent2 - Error uploading "<private>" to "<private>": <private>
I have an iPhone 6s and I'm using iOS 11.2.5
I tried running a backup from iTunes, but got the following error:
iTunes could not back up the iPhone "[iphone name]" because an error occurred while ...
- 83
1
vote
1
answer
6k
views
iTunes install error 45075 on Windows 8.1
I've attempted to install iTunes on Windows 8.1 Pro 64-bit for the first time. I downloaded the latest iTunes64Setup.exe from Apple's website, and the install seemingly completes without error.
...
- 131
1
vote
2
answers
3k
views
Why iTunes music can not play without Wi-Fi? [duplicate]
Previously, I was able to play music on iTunes without a Wi-Fi connection. Now, I get an error message and my music will not play. WHY?
How can I play my music through iTunes without a Wi-Fi ...
- 11
12
votes
13
answers
27k
views
How to remove the "Could not connect to the iTunes store" error message when your network does not allow access to the iTunes Store
Since the last update, iTunes is unusable for me on my iMac, because with every song change it shows a "Could not connect to the iTunes Store" error message. My network at work does not allow access ...
- 3,336
1
vote
0
answers
264
views
Error: iPhone 5c Screen apps background gone yellow!
I had purchased an iPhone 5c in January last year, and recently it had an error with apps being updated. Initial error was that some apps being updating were stuck at some point, and when I tried ...
- 297
2
votes
1
answer
160
views
iTunes Error Message 54
I ran into iTunes error message 54 when I was attempting to backup my phone. I have an iPhone 4 with iOS 4.2.1 that I'm trying to update to iOS 7.1.2. I am currently on Windows 10 operating system ...
- 21
3
votes
2
answers
6k
views
Restore from Backup: Apps in iTunes library were not installed on iPhone because Unknown Error occurred 0xE800002D
After iPhone Restore from Backup & Sync causes iTunes Error Message:
I posted this weird copying behavior here:
Issues & Errors with Restore from ios7 Backup to ios9 on iPhone 5?
The ...
- 298
0
votes
2
answers
2k
views
iPhone 4S, Forever recover mode?
I have an iPhone 4S, and it is in recovery Mode, and when I want to restore it, error (1) pop-up. like in photos below
I did search on Internet, people say it's an electronic part issue, is it true?
- 1
1
vote
1
answer
1k
views
iTunes won't open after update
My iTunes will not open under my username after an update. It pops up an error message saying "iTunes will not open. An unknown error has occurred (13001)". However, I tried troubleshooting it from ...
- 11
5
votes
3
answers
55k
views
iTunes Sync Error: iPhone cannot be synced. An unknown error occurred (-54)
Starting up iTunes on my Windows 8.1 computer to sync iPhone 4 via USB immediately brings up the error message:
The iPhone can't be synced. An unknown error occurred (-54)
Any ideas how to ...
- 51
2
votes
3
answers
7k
views
Is there a software to reset/flash your iphone to factory without itunes?
i have two "broken" iphones. One of them, is a 3gs. I've changed is battery yesterday and it was ok for 30 min/1hour and then it just started rebooting. I searched online and i saw it was a common ...
- 121
3
votes
1
answer
4k
views
The iPhone is synced with another iTunes library error Message
Whenever I select to manually manage music and videos, I get an error message that says "The iPhone is synced with another iTunes library. Do you want to erase this iPhone and sync with this iTunes ...
- 31
0
votes
1
answer
5k
views
iPhone 3GS locked to at&t. How do unlock it?
I bought an iPhone 3GS, second hand, and I have now found out its on a AT&T network. I live in the UK, I can't get past the "Connect to iTunes" message. Even when I connect to iTunes it says:
...
1
vote
1
answer
2k
views
Error 2009 when restoring iPhone
I have a jailbreaked iPhone 4 and I updated from version 5 to v6 in wifi.
The screen shows only the recovery mode, but when I connect it to iTunes, it detects the iPhone but needs to update it.
When ...
- 11
1
vote
1
answer
214
views
iTunes suddenly decided my mp3s are mpga movies that iTunes won't play. What happened?
I have a bunch of music I ripped from CD myself. I haven't played all of it recently, mostly listening to my iPhone instead. I went to play some old tracks only to be told by iTunes "this movie ...
- 162
1
vote
2
answers
3k
views
Can I get files off an iPhone 4 that is stuck in a firmware update loop?
So I updated my iPhone 4 to iOS6 today (using the built in updater on the iPhone). The phone did some stuff for a while and then rebooted with a progress bar which never updates. If I leave it long ...
- 619
2
votes
2
answers
71k
views
Coin master no longer to be able to buy coins
I have created a new iTunes account. When I open iTunes and sign in with my new account, it says I need to review my account. After doing so and filling in all requirements for my account, the ...
- 31
2
votes
1
answer
462
views
What is iTunes Error 13019?
I am trying to help someone sync their IPhone 4 to their desktop computer, in order to make a backup of their info (contacts, their numbers, calendar dates and such). This person has an IPhone 4 ...
- 250
4
votes
3
answers
5k
views
What's causing iTunes to randomly display a 4002 error?
Once every day or two, iTunes seemingly randomly displays a 4002 error:
This is particularly puzzling to me, as the majority of the time (if not always) iTunes is in the background, and has been for ...
- 15.3k
2
votes
3
answers
20k
views
An iPhone has been detected, but it could not be identified properly
Why do I get the following message in iTunes when syncing my iPhone(s)/iPad(s) to iTunes wirelessly on Windows Vista Ultimate?
An iPhone has been detected, but it could not be identified properly. ...
- 190
1
vote
1
answer
951
views
iTunes sync error -50
I recently tried to sync my iOS device, but I got a message similar to this one:
I tried googling around, and people generally recommended to disable syncing photos to fix this, but in my case ...
- 9,202