Questions tagged [data-recovery]

Data recovery typically implies that data is lost by deletion, encryption or hardware error.

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46 views

Lost folders after upgrading to Catalina. Any chance to recover them?

Two days after upgrading to Catalina, I have noticed that some subdirectories are missing. I'm not exactly sure when these directories went missing as I was on vacation, but here is what happened. I ...
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3answers
270 views

Will a buyer be able to recover my files if I format my mac HD and sell it?

If I follow the standard procedure for logging out and formatting my Mac before selling it, as described in https://support.apple.com/en-us/HT201065 - Will the buyer be able to recover my files with ...
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1answer
33 views

Get data from iPhone in DFU mode, by having all the passwords

I have and iPhone 7 in DFU mode, It is blocked during normal use. The iPhone had iOS 11.4, after it crashed following the instructions I tried to update it to iOS 13, but the update didn't go well. ...
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44 views

MacBook Pro internal hard drive failure: Missing EFI partition

2 days ago as I opened my laptop (mid 2012 MacBook Pro running Catalina), it booted in recovery mode. Disk utility was showing me my internal hard drive and its partitions : disk0s1 and BOOTCAMP. ...
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7 views

How to best untangle messages on multiple apple devices?

Recently I’ve purchased a used MacBook Pro. Clean wipe, started with Mojave then moved to Catalina. The ‘Messages’ app wasn’t working at first. But I think I solved that by logging out of iCloud and ...
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1answer
143 views

Unable to Boot into Mac OS X after installing Ubuntu

First thing first, my MacBook Air partitioned into Ubuntu (30Gb) and OS X(91.2 Gb) was working fine until it started draining huge battery, lagging intensely and heating up. I figured out that this is ...
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1answer
130 views

How to recover apparently missing directory and data from APFS volume? `found zeroed-out block`

TL;DR — My APFS volume appears to be partially corrupted and missing my user directory, /Users/jivan. How can I recover it? Update 2019-11-14 I didn't need to discover the IDs of my files in the ...
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23 views

Any way to connect to 2015 MacBook Air Toshiba SSD externally?

My sister recently started having issues with her early 2015 MacBook Air 11" (A1465). She took it in to an Authorized Apple Service Provider and they told her that it appeared to be liquid damage and ...
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35 views

Lost Photos After Clean Install of Catalina

My 2015 iMac was acting up (or should I say not acting at all) after updating to Catalina, resulting in me doing a clean install of the OS. Now I can't recover my photos from the last Time Machine ...
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1answer
28 views

Uninitialized HDD after GPT to MBR conversation, 3 HFS+ Volumes and 1 ExFAT

2 TB External Hard Drive. Error during converting from GPT to MBR and now Disk can't be mounted. 'The disk you inserted was not readable by this computer' appears when HDD is plugging in. Files ...
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32 views

Restoring Notes on macOS High Sierra

I would like to view some old notes that were deleted. I read online that the notes are stored through: ~/Library/Group Containers/group.com.apple.notes: NoteStore.sqlite files. OR ~/Library/...
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42 views

How to recover Whatsapp chat messages on an iphone after phone number has expired

After my father in law had died, my mother in law kept his iphone which she still has access to. Even after his phone contract expired and his number had been deregistered, she was still able to look ...
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1answer
17 views

Recover photos from thumbnails in Photos app

When I open some of my pictures in Photos app, an error message occurs: "the volume cannot be found". This is because the pictures were "imported" from the desktop on a previous computer and Photos ...
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0answers
36 views

The year 2018 disappeared from the Photos application on a Macbook Air

For some unknown reason, the rather important year of 2018 disappeared from the Photos application on an Macbook Air with the latest macOS. The owner insists that nothing was deleted as far as they ...
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1answer
32 views

Does SuperDrive read 8GB DVDs?

I would like to read some old 8GB DVDs I burned on Windows years ago. Does Apple SuperDrive read that discs? Reference: https://www.apple.com/shop/product/MD564LL/A/apple-usb-superdrive https://www....
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1answer
159 views

Re-install Python on macOS

I uninstalled Python on my Mac by moving all python-related files in my Mac (including system files) to the trash and emptying the trash. Now, I can't get Python 3 to work at all (despite reinstalling ...
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27 views

Mac won't boot to MacOS [duplicate]

I had installed Ubuntu on my Mac recently and decided it was not for me. So I decided to remove it via disk utility. I couldn't see the Ubuntu partition in disk utility. So I clicked partition on my ...
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38 views

My iPhone 7 Plus died after being exposed to cold weather and a bit of rain. Will I be able to retrieve my data?

My iPhone 7 Plus won't respond to a hard reset. I'm not able to switch it on either. The phone detects the Home button being pressed only sometimes. I haven't backed up my data in a long time and ...
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25 views

trying to Recover an HFS+ Partition The table looks fine but Disk Utility and fsck_hfs failed

I have been trying to recover my partition, on another mac, running Sierra, first I tried the usual, disk utility, and I got a list of "missing thread record" like this Then I moved into TestDisk and ...
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60 views

External hard drive not mounting

I have an external hard disk drive that's a few years old and lately it's been causing some issues. It started by unexpectedly unmounting, and a few days later it wouldn't mount at all. If I open Disk ...
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25 views

HFS+ corrupted partition recovery with files offsets

At first, I’ll mention some background details that could help better understand the situation. I used 1TB external drive for data storage, then installed it into Optibay to use it inside MacBook ...
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49 views

Recover Text within iPhone Notes (seeking advice other than “shaking” the phone)

In my iPhone notes, I had created a "note" and had lots of text typed in there. By mistake, I deleted most of the text I had typed inside of the "note". Is there a way I can retrieve that text? I did ...
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1answer
38 views

Regain data from iphone 6s(not sure if plus) factory reset?

Sorry if this is not the right place to ask this, but I'm not sure of anywhere else I can post this. Some time ago I changed my iPhone(iPhone 6s or 6s plus, not sure which, should be latest ios, 12 ...
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1answer
199 views

APFS system volume gone after Macbook Air logic board failure

I only have partial information, and do not 100% know the exact OSx version or how full the drive was, but I think it was pretty topped out. No recent backups, important data, and I have already put ...
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0answers
109 views

How do I retrieve the data from an iPhone 5 that was backed up on iCloud, if I forgot the passcode to the iphone?

I used to use an iPhone 5. Then I transitioned to an Android and forgot the password on the iPhone. I want to retrieve the data, including photos, recordings (I used the app called "Voice Recorder &...
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1answer
158 views

Could I recover pictures from an itunes backup missing PLIST files?

I have an itunes backup that is only missing the Plist files and I want to know if it's possible to recover pictures from this backup? The backup isn't encrypted and programs for reading Itunes ...
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1answer
135 views

Is it true that the SSD of a Macbook Pro (2018) cannot be swapped for another one?

Is it true that the SSD of a Macbook Pro 15-inch (A1990 EMC3215) cannot be changed by itself? This is one of the latest models which have a touch bar. I know for a fact that the SSD of a Macbook Air ...
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1answer
18 views

Is it any different to clone each partition separately VS cloning the entire disk, when clone is meant for data recovery?

As directed by an answer on: How to create an accurate byte-level copy of an SSD to another drive?, I tried to clone my Mac internal disk of 256GB. When I ran diskutil I got this: /dev/disk0 (...
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2answers
51 views

Is there a difference between recovering data from the original drive VS a clone of it

Following up from How to create an accurate byte-level copy of an SSD to another drive?, I did a clone of my entire internal 256GB SSD of my Mac 10.14, with 13-15GB free areas. I have .img file now. ...
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1answer
56 views

How to recovery data from the internal SSD?

My external drive got unplugged by accident while moving files from the internal SSD to the external drive, resulting in some files getting deleted on the SSD and not getting written on the external ...
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1answer
73 views

Why does unplugging a drive lead to data loss when moving files?

I did a cut and paste (Comd+C then Comd+Opt+V) on my Mac 10.14’s Finder to move some .mov files from my internal SSD to my WD My Passport External Harddrive. Alas, after a while, I move my Macbook ...
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1answer
178 views

How to create an accurate byte-level copy of an SSD to another drive?

TL;DR I need to recover lost files from an SSD but don't have the time to do it right now. How can I clone an SSD to another drive on byte level, including drive areas which the OS thinks are free? I ...
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0answers
32 views

Data loss due to lost connection when transferring to External HDD - are they on the HDD actually?

I did a cut and paste (Comd+C then Comd+Opt+V) on my Mac 10.14’s Finder to move some .mov files from my internal SSD to my WD My Passport External Harddrive (connected by USB 3.0 with a USB-C to USB ...
5
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2answers
72 views

iPhone not turning on, not responding to hard reset, not responding to charger

About 2 days ago, my iPhone 6 decided to stop working. I tried to see what the error was but it decided not to respond to a charger, it would not respond to a hard reset or even when I tried to ...
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1answer
522 views

Recovering data from an Encrypted iTunes Backup that's missing the Manifest.db

Is there a method to recover from an encrypted iTunes backup if it's missing its manifest.db file? I have the backup password and everything. There's a couple of third party tools that can read an ...
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3answers
187 views

Finding and Renaming Mislabeled Duplicates

I inadvertently formatted a Time Machine backup external hard drive. I was able to recover many of the files, but not the names of those files. All of the recovered files have generic names like "...
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2answers
131 views

Recovering files from an iMac G3 hard drive (Mac OS 8.6)

I recently purchased an iMac G3 (M2452) running Mac OS 8.6 from eBay for a project I'm working on, and was hoping to recover system sound files (such as startup sound, error sounds, etc) to use in the ...
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0answers
158 views

Trying to recover data from an APFS SSD in a 2013 MacBook Air, can’t get volume to mount in macOS

i would appreciate any help here. I am trying to recover data off of a MacBook Air SSD. It was at the point where it would make any computer I put it into not even give me a chime or Apple logo. So, I ...
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0answers
20 views

Recovering playlists from iPod databases

I am working with my daughter's 80gb iPod classic (mod A1238). The unit crashed during an update / backup. The project is to replace the corrupted HDD (and battery while I'm at it). I am confident ...
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1answer
28 views

New iPhone, took a few nice pictures, then restored with the data of old iPhone. Pictures gone - help!

Bought new iPhone, took a few nice pictures with girlfriend, then proceeded to restore with the data of old iPhone. Pictures gone now. Can I get them back somehow? The pictures were not backed up by ...
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1answer
20 views

Recover Deleted Data from Malfunctioning Hard Drive

I deleted some data accidentally on my Macbook a while ago, and then a couple weeks later the hard drive failed. Now my Macbook can't start normally. I took it to an Apple store and they told me they ...
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1answer
593 views

Access app data of a 3rd party iOS app

I want to access data stored in a 3rd party iOS app called FriendLoan. This app crashes every time I try to open it. Also, it's not available on the App Store. I just need to recover the data somehow. ...
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1answer
53 views

Recover data with file structure HFS+ on Mojave

I'm desperate and trying almost everything. That's what happened. I was having problem with Time Machine. One file was not letting time machine finish the backup. But to discover this took me a while. ...
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0answers
52 views

How to recover data after Bootcamp utility crash HFS+ Encrypted?

There is internal SSD: 1/4 - HFS+ - Secondary System Volume with macOS Sierra Audio HD 1/4 - HFS+ - Shared Volume between two systems Shared HD 1/2 - APFS - Main System Volume with macOS Mojave Mac ...
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1answer
53 views

Does Apple's Disk Utility 'Restore' function make a 'byte for byte' clone?

I've used Apple's Disk Utility to 'restore' a drive with accidentally deleted files. I need to know if this is an exact byte-for-byte clone that I can scan for deleted files on.
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0answers
103 views

Unable to mount AFPS disk cloned with dd (no mountable file systems)?

We have a laptop that won't boot up correctly, however, we're able to get it into target disk mode. I did a diskutil list and I saw there was an [external] disk (which listed a single AFPS partition ,...
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0answers
130 views

iPhone died while recording audio, how do I retrieve it?

Is there a way to recover the recorded audio file while the phone died. When I recharged the phone and looked in the Voice Recording app, it shows the recording listed but with 00:00 recording time. I'...
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0answers
119 views

How can I access to the info of a DMG created with “dd” command in Terminal, that can't be mounted?

I had an HDD with bad sectors. Tried to recover some info with Disk Drill (which I successfully did) but not all because of the bad sectors. So I tried to make a duplicate of a big folder which was ...
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0answers
715 views

MacOX Notes V7 content not retrieved by copying database files — what else can I do? [duplicate]

tldr: My MacBook Pro (10.13.6) is broken but I can retrieve files. I got the Notes database files from ~/Library/Containers/com.apple.Notes/Data/Notes and moved them into the corresponding location on ...
2
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1answer
62 views

“Date created” on hard drive; cloned?

Can I tell whether my hard drive has been cloned? I had a repair done and do not know what they performed on the computer; they may have replaced my hard drive with the same model and cloned my ...