Questions tagged [damage]

May refer to: 1) Water damage, when a device is waterlogged, or 2) Physical damage, such as dropping a device

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Water exposure iPhone 6s

iPhone was exposed to water for maybe 2-3 seconds, pulled out immediately, put in rice. Tried to turn off but screen wasn't working. The phone sat in rice overnight, but was continuing to get ...
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1answer
2k views

iphone 6 water damage, screen black, responds to iTunes

Was caught in the rain on Sunday last week, and on Monday afternoon my phone stopped working. Was checking my email and the screen slowly turned purple, then black w/ the backlight on. I let it sit ...
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2answers
2k views

How can I disable the macbook keyboard with Shift key held down on a password protected macbook? [duplicate]

This question is a bit strange, but here's the scenario: macbook air laptop with El Capitan Mac OS X currently logged off any account liquid damage on keyboard has caused shift key to be permanently ...
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4answers
11k views

Spilled water on Macbook Pro 13 inch, early 2015

I've spilled 5-10 mL of liquid on my Macbook Pro (13 inch, early 2015) some hours ago. I purchased this laptop a few months ago. It has 16 GB of RAM and 512 GB storage, though this is probably ...
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1answer
650 views

How to remotely control iPhone 6 which dropped and right side screen is not working

I dropped my iPhone 6 and the right side of the screen is black. I cannot type there, I can't activate my Wi-Fi access and data access. I need it to turn this on. Is there a way to remotely control ...
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2answers
223 views

Need advice: should I open the back of a 2013 Retina MacBook Pro as a means to recover data?

A Late-2013 13-inch MacBook Pro Retina (MBPr) of mine was fried by a water spill and some very important data is on the hard drive. My most recent back up doesn't include this data. I know the ...
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0answers
263 views

MacBook Pro (15" Retina): Where are all the LCI stickers located?

How many Liquid Contact Indicator stickers are inside a MacBook Pro (15" Retina)? Where are they all located?
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1answer
69 views

Can I recover pictures from waterlogged phone?

So, my iPhone 6 fell in a pool and will not turn on. I tried plugging it in but somehow the charger port (like where you plug the charger in) is deformed or something because the charger will only go ...
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3answers
17k views

Does charging my early 2015 MacBook Pro all the time damage the battery? [duplicate]

I am using my early 2015 MacBook Pro as a desktop by connecting it to an external display, thus, it needs to be plugged in to a charger all the time. Does charging my early 2015 MacBook Pro all the ...
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0answers
1k views

Slow mac after water spill

Month ago two things happened to my Macbook pro mid 2012 with El Captain, it fell down and I spilled around 50 ml of water on the keyboard and touchpad and immidiately wiped it out. I don't remeber ...
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1answer
1k views

External drive is damaged and freezes my Mac. Any way to recover?

I'll explain everything in a clearer way. I have a WD My Passport Studio external hd, since a while it's impossible to read it and here's the symptoms: When I mount it and try to open the main folder,...
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7answers
101k views

iPhone 6 water damage dark screen issue

So yesterday I dropped my iPhone into the toilet, it was literally submerged for less than 15 seconds and after taking it out I left it in my airing cupboard overnight to dry. Today the phone seems to ...
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1answer
616 views

Are there services that offer to recover data from irreparably water-damaged iPhones? [duplicate]

I have an iPhone 6 which took a dump in a river. Since then, it will not turn on and does not register when connected to a computer, i.e. it is dead for all intents and purposes. Does anyone know of ...
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0answers
27 views

Can data be recovered from a water-fried iphone? [duplicate]

My daughter has a 5s that was submerged in salt water and then attempted to power-up prior to the phone fully drying out. The phone shows no signs of life even when plugged into a power source and no ...
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1answer
745 views

Mid-2015 Macbook Pro Dented on Arrival

I was finally happy to be retiring my Early 2011 Macbook Pro, and upgrading to one of the newer force touch rMBP. But when the package arrived today, I noticed that it has a dent under the chassis. ...
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2answers
44k views

No sound (speakers/jack) + microphone's dead after spilling water

Sadly, yesterday I've spilled some water on my MacBook Pro (El Capitan). Before you yell at me - it was closed, turned off and it wasn't a lot of water, the laptop was wet only on the top and under - ...
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1answer
50 views

Water fried iPhone 4

I dropped my phone into a pool a while ago, and didn't realize until about 30 minutes after. When I try to hook it up to the computer, it doesn't recognize the device, the iPhone wont turn on, it is ...
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1answer
2k views

Can the magnetic field from an Apple Watch charger affect external hard drives or credit cards?

One time I disconnected the Apple Watch charger and the magnetic attachment landed right next to an external hard drive. Since the charger uses magnetic field to charge the Apple Watch, will placing ...
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1answer
865 views

Does the iPhone 5s have any built in water protection mechanisms?

I seem to have dodged a bullet. Last weekend my iPhone 5s managed to make it into the washing machine. I think realized my mistake about 10 minutes into the wash and dug out a thoroughly waterlogged ...
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0answers
61 views

Is it possible for heat to warp a Unibody MacBook Pro? [duplicate]

Inspired by this question: Bulge in MacBook Pro near Hard drive Could the heat generated from a MacBook Pro (over a period of several hours running at around 100% CPU usage) warp an area of the ...
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2answers
1k views

Bulge in MacBook Pro near Hard drive

I have noticed in that past 24 hours that two rigid and straight "lines" have developed as bulges on my Mid 2010 MacBook Pro 15 inch. They are noticeable when looking at it in the light and you can ...
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1answer
5k views

iPhone 5c Digitizer or logic board damage

My wife dropped her phone on Sunday... I don't want to replace the screen if it's the logic board and nothing can be done to recover her data. A beautiful picture: If this were the 1970's her phone ...
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2answers
36 views

need help saving my stuff on my laptop

So my iPhone 6 broke completely still turns on but the screen is totally cracked cant see anything and I have a lot of stuff saved on it I tried saving them to my laptop but my phone is locked how can ...
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1answer
2k views

iPhone 5s won't turn on after water damage [duplicate]

I just dropped my iPhone in the toilet bowl but took it out after about 3 seconds. It's now totally off and wont turn back on! Aside from cleaning it and keeping it in rice, is there any other way to ...
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6answers
11k views

Apple Watch Sport Band Permanently Damaged

See the bottom for an update on what the stain might have been caused by. I'm disappointed to find that there's nothing I can do (that I know of) to restore my Apple Watch Sport's white band to its ...
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1answer
2k views

Screen not working on water damaged iPhone and can't disable Find My iPhone to restore

I've got a got water damaged iPhone and the screen no longer allows me to see anything at all. It turns on fine and I think in some parts the touch sensors work as well. I could use Siri yesterday but ...
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0answers
57 views

Ipad 2 screen replacement, small cut in LCD

I'm working on replacing the digitizer on my ipad 2. In the process, I put a small cut in the bottom of the LCD (I think there is even a little liquid leaking out). I'm certain that area of the LCD ...
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2answers
36 views

copying data from a removed mac book pro hard drive to another working mac book pro.

My partners daughter has frazzed her mac book pro due to water damage and has been told that the data can be recovered for £?????. I can remove the hard drive myself and my partner has a mac book pro ...
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3answers
735 views

Backing up an iPhone 6 too damaged to be able to be unlocked

Having searched through other Q&As on backing up damaged phones, I can't seem to find a solution for my little problem, so I'm really hoping that by asking directly someone will have an answer! I ...
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1answer
1k views

Unusual problem regarding old water damage, new battery not charging macbook air mid 2011

I have quite strange problem. I had some water damage on my computer few month ago. After it dried completely computer worked only when I unplugged the battery but if I unplugged the charger my ...
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2answers
6k views

Completely Destroyed iPhone 6

Just today, my iPhone 6 was left on the top of my friends car and I forgot to take it down. So when we drove, it flew off the top and got destroyed by another car. When I went to go pick it up, the ...
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2answers
14k views

iPhone 5s screen separation; what will happen when I take the device to an Apple Store genius?

Today I discovered that my iPhone 5s is coming apart on its own. The front screen is intact, but has lifted by about 1 centimeter at the top left of the device. The screen backlight is separated from ...
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1answer
122 views

Can an iPhone be backed up when its screen has been damaged?

I have an iPhone 5s and I dropped and smashed it the other day and now it has just stopped working. The screen is fully black and I cant see anything nor touch the screen but it charges and vibrates ...
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1answer
762 views

Microphone not working after water spilled on iPad

I accidentally spilled water on my iPad. I cleaned it up right away and it's perfectly fine. I can hear stuff and it turns on but when I call people, they can't hear me.
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0answers
12k views

iPhone 6 rear-facing camera broken

Two days ago, I dropped my iPhone6 into a water-filled bowl in the kitchen. (Yes, you may laugh now). I got it out after about 2 seconds, dried it, and did what you do in such cases: Open the case, ...
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4answers
12k views

How can I repair a scratched MacBook Air screen? (A1369)

I have a mid-2011 MacBook Air (model A1369), whose screen has attracted some unsightly but superficial scratches. They look like smudges, but I suspect a layer of coating (or similar) has come off. ...
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4answers
3k views

What is the relation between water damage and a cracked iPhone screen?

This morning I took my iphone 5c to the genius bar and they refused to repair my cracked screen of the iphone initially agreeing to repair and then backing off citing water damage. My iPhone is in ...
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2answers
172 views

MacBook Pro mid-2010- water damaged - but it still plays the chime?

Hey guys it's been a week since my MacBook Pro had water leaked into it, I'm pretty sure something is wrong :( But now when I try to boot it up I hear the startup chime, what does this mean? Should I ...
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1answer
5k views

My macbook air is very loud!

My MacBook Air's fan is spinning rapidly even though there are hardly any programs running. A couple of weeks ago my mum accidentally spilled water on it and we had to take it to get fixed. After it ...
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1answer
845 views

How do I backup my shattered iPhone that has a passcode?

So over the Halloween weekend.. I shattered the screen to my 5S :( My buddy is lending me their old iPhone 5 for a bit. I planned to backup my 5s and restore it on the 5. Problem is.. I keep getting ...
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2answers
49 views

What are the best apps for rescuing deleted data on flash drives?

I'm searching for an app to rescue my deleted data on my flash memory. They happily deleted with a Windows virus. What's your recommendation for this case?
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1answer
5k views

Is the iPhone 6 waterproof or water-resistant?

Before the iPhone 6 was officially announced by Apple, several reports claimed that the device will be waterproof. However, the announcement and specifications on Apple's site make no mention of it. ...
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2answers
246 views

2012 MacBook Air has wear spot on the bottom left

My mid-2012 MacBook Air has a spot on the bottom plate. The computer has never been dropped. Does anyone have any idea what could cause this?
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1answer
4k views

Coffee spill on MacBook Pro Retina

I spilled half a cup of coffee (Nescafé, whole milk, water, no sugar) on the keyboard of my MacBook Pro Retina 15'' (MacBookPro10,2, Early 2013) Details that you can skip: It happened almost 3 days ...
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1answer
2k views

Water damaged Iphone 5S [closed]

I have an IPhone 5S that I dropped and rolled into a puddle. Although I picked it up quickly and left it in rice all night the screen turned red (the screen isn't broken). I did some research and they ...
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2answers
14k views

Is the screen dry or wet?

I got caught in the rain yesterday, my iPhone 5 was in my pocket. Some water got into it. Here`s the picture, moisture is under screen surface: Question is: which area is dry and which is wet? Dark ...
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6answers
3k views

Can I put out a cigarette on aluminum Mac Books?

Would it damage to put out cigarettes on the chassis of aluminum mac books?
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1answer
85 views

iPad cracked and keeps wacking out!

I don't really know how it got cracked but it's cracked!! Now that it's cracked it wacks out like when I type different stuff! It won't do anything I want it to!
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1answer
3k views

Just dropped my mac, speakers broke?

I have accidentally dropped my mac in a way that it damaged my internal speakers. They're not damaged severely, but they are impared. Basically, without headphones the right side of my MBA 11' ...
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7answers
10k views

Can volume booster software (like Boom) damage MacBook Pro's internal speakers?

As you know, the sound volume of Mac laptops isn't too loud. I bought Boom, a volume-booster software for Macs, and after some months of using it for listening to music or viewing videos at loud ...