Questions tagged [damage]

May refer to: 1) Water damage, when a device is waterlogged, or 2) Physical damage, such as dropping a device

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10
votes
5answers
45k views

iPhone 4 water damage - how to recover data?

My sister dropped her iPhone into water and made the fatal mistake of turning it on just a few hours later, thinking it was already dry. I put it into a bag with rice for days. She had taken a lot ...
7
votes
6answers
3k views

Can I put out a cigarette on aluminum Mac Books?

Would it damage to put out cigarettes on the chassis of aluminum mac books?
7
votes
2answers
32k views

No sound (speakers/jack) + microphone's dead after spilling water

Sadly, yesterday I've spilled some water on my MacBook Pro (El Capitan). Before you yell at me - it was closed, turned off and it wasn't a lot of water, the laptop was wet only on the top and under - ...
7
votes
4answers
37k views

Can Apple refuse service under warranty if an iPhone presents only some scratches?

One morning I found that one corner of my iPhone was hit and there is a scratch on the metal and the small plastic border around the glass. The glass is in perfect shape. Now, I encounter an ...
6
votes
3answers
215 views

Recovering Notes from Water Damaged iPhone

I washed my iPhone SE with my clothes in the washing machine on warm for about an hour. It didn't go through the dryer, but sat in the wet clothes for an extra hour after the cycle was complete. I ...
6
votes
2answers
3k views

How to Rescue a Scratched CD/DVD on Mac OSX

I have a scratched DVD and can't copy its content to my hard drive on Mac OSX. When trying to copy, I get error 36: "can't complete the operation because some data can't be read or written" How can I ...
6
votes
2answers
12k views

Is the screen dry or wet?

I got caught in the rain yesterday, my iPhone 5 was in my pocket. Some water got into it. Here`s the picture, moisture is under screen surface: Question is: which area is dry and which is wet? Dark ...
6
votes
2answers
7k views

How can I protect headphone jack from heavy cable?

So far I have ruined the headphone jack of one iPhone and one iPod with the the trauma from the frequent yanking of the heavy cable of my Sennheiser HD280 Pro headphones: I think the damage mostly ...
5
votes
6answers
9k views

Can volume booster software (like Boom) damage MacBook Pro's internal speakers?

As you know, the sound volume of Mac laptops isn't too loud. I bought Boom, a volume-booster software for Macs, and after some months of using it for listening to music or viewing videos at loud ...
5
votes
4answers
10k views

How can I repair a scratched MacBook Air screen? (A1369)

I have a mid-2011 MacBook Air (model A1369), whose screen has attracted some unsightly but superficial scratches. They look like smudges, but I suspect a layer of coating (or similar) has come off. ...
5
votes
1answer
4k views

Coffee spill on MacBook Pro Retina

I spilled half a cup of coffee (Nescafé, whole milk, water, no sugar) on the keyboard of my MacBook Pro Retina 15'' (MacBookPro10,2, Early 2013) Details that you can skip: It happened almost 3 days ...
4
votes
1answer
1k views

Size of /Users folder is way too low, where is my data?

My client called me because she had spilled some water on her MacBook Pro Retina. We did all the standard things: turned it off, unplugged it, turned it upside down, etc. She brought it to me and I'...
3
votes
7answers
96k views

iPhone 6 water damage dark screen issue

So yesterday I dropped my iPhone into the toilet, it was literally submerged for less than 15 seconds and after taking it out I left it in my airing cupboard overnight to dry. Today the phone seems to ...
3
votes
1answer
5k views

My Macbook reached 100 degrees Celsius while compiling a software package, is this normal?

I don't often hear my Macbook accelerate and start heating up, but today I was installing mariadb through Homebrew and it required compiling. I have a mid-2012 15" Macbook pro with a high-resolution ...
3
votes
2answers
35k views

If I sell my iPhone, how will the warranty be affected?

I recently dropped my iPhone 4 in the bath. Whoops... Knowing Apple's stance on water damage, I simply upgraded (I was due an upgrade as part of my contract) and got a new phone. My house-mate then ...
3
votes
1answer
191k views

Does the iPhone 8 have any sort of water resistance or waterproof manufacturing?

I recently got the iPhone 8. After some research, I found that it had the IP67 rating. I'm not sure what this means though especially for a steamy room. Does this rating mean that it is fully ...
3
votes
4answers
17k views

Get data off iPhone without iTunes sync or WiFi or cellular network?

I water-damaged my iPhone 4s. Net result is that the phone powers up normally (mostly) when connected to a wall charger. I can see my old home screen, pictures, etc. When connected to a computer for ...
3
votes
2answers
868 views

Bulge in MacBook Pro near Hard drive

I have noticed in that past 24 hours that two rigid and straight "lines" have developed as bulges on my Mid 2010 MacBook Pro 15 inch. They are noticeable when looking at it in the light and you can ...
3
votes
1answer
40 views

water splash caused minor iPad Power Button problems, what is the risk of mainboard corrosion?

Summary Water splash on iPad Pro 12.9" (first generation) Power button stopped working, then few times appeared to press itself, then started working again. Third party repair service refused to open ...
3
votes
1answer
2k views

Can the magnetic field from an Apple Watch charger affect external hard drives or credit cards?

One time I disconnected the Apple Watch charger and the magnetic attachment landed right next to an external hard drive. Since the charger uses magnetic field to charge the Apple Watch, will placing ...
2
votes
6answers
10k views

Apple Watch Sport Band Permanently Damaged

See the bottom for an update on what the stain might have been caused by. I'm disappointed to find that there's nothing I can do (that I know of) to restore my Apple Watch Sport's white band to its ...
2
votes
3answers
19k views

Not sure if these are Dead or Stuck pixels on my Retina Macbook Pro?

My laptop was fine just yesterday !! But today, I found this on my screen : The unfocused image shows that the pixels are glowing in different colors. Shouldnt this indicate that there is some power ...
2
votes
2answers
4k views

Left AirPods in Washing Machine

I stupidly left my AirPods in the washing machine through a whole cycle. I took them out, hand dried them, and they were surprisingly still working. I used them for about an hour after that and then ...
2
votes
1answer
650 views

What parts are new when the logic board is replaced by an Apple-certified shop?

I need to repair my logic board of my MacBook Pro due to a water spill - I cleaned it with isopropyl but couldn't get it to charge anymore (the indicator of the power supply doesn't turn on; probably ...
2
votes
1answer
5k views

iPhone 5c Digitizer or logic board damage

My wife dropped her phone on Sunday... I don't want to replace the screen if it's the logic board and nothing can be done to recover her data. A beautiful picture: If this were the 1970's her phone ...
2
votes
1answer
496 views

Faulty 2006 iMac - what is it useful for?

I own a 2006 iMac, which, alas, has a known manufacturing fault. Because of the poorly-designed cooling system, the graphics card (soldered to the motherboard) has become defective and the system ...
2
votes
2answers
46 views

Recovering files from SSD of MacBook Pro that won’t boot due to water damage

Before you start lecturing me on making backups, I'm happy no announce that 90% of my data is backed up. I did exclude some non-essential folders because my internet is garbage. Losing these are an ...
2
votes
1answer
93 views

Erasing Data from a Water Damaged MacBook Air

I have a water damaged 2015 MacBook Air which will not turn on. I would like to sell it for parts but want to firstly erase all the data from it. I know that one method of doing so safely is just to ...
2
votes
1answer
633 views

How do I insure a Macbook Pro that's over a year old? [closed]

I'm a huge clutz, and I constantly accidentally destroy electronics. A few days ago, I just barely caught my Macbook Pro as it almost fell off a balcony, and decided I really need insurance for this ...
2
votes
1answer
545 views

How to remotely control iPhone 6 which dropped and right side screen is not working

I dropped my iPhone 6 and the right side of the screen is black. I cannot type there, I can't activate my Wi-Fi access and data access. I need it to turn this on. Is there a way to remotely control ...
2
votes
0answers
799 views

White ring on MacBook Air's screen

There is a problem with the screen of my MacBook Air (13", Early 2015). A white ring-shape water-mark appears on the screen, which is similar to the luminous Apple in size. The ring is particularly ...
2
votes
0answers
2k views

MacBook Air screen showing lines

Yesterday when I was using my Mac, a small area of altered appearance appeared to the lower part of the screen (the section in the image with horizontal lines) but was just blurry and the rest of the ...
2
votes
0answers
57 views

Ipad 2 screen replacement, small cut in LCD

I'm working on replacing the digitizer on my ipad 2. In the process, I put a small cut in the bottom of the LCD (I think there is even a little liquid leaking out). I'm certain that area of the LCD ...
1
vote
2answers
822 views

Mid 2014 Macbook Swollen after High Sierra / What should I do?

This discovery came after my latest question: High Sierra's External Display bug heats Macbook's, damaged my Retina Screen, what can I do? I use my macbook on a stand with good airflow, after ...
1
vote
4answers
9k views

Spilled water on Macbook Pro 13 inch, early 2015

I've spilled 5-10 mL of liquid on my Macbook Pro (13 inch, early 2015) some hours ago. I purchased this laptop a few months ago. It has 16 GB of RAM and 512 GB storage, though this is probably ...
1
vote
2answers
3k views

MacBook Pro: water damage improved screen's brightness!

This isn't your typical water damage story. One side of my 2007-model, pre-Unibody laptop got damp from rain in a backpack yesterday. When I opened it, the left quarter of the screen had a splotch of ...
1
vote
2answers
631 views

What are specs of this MagSafe wire, and what is its purpose?

I need to repair a MagSafe power adapter, which has a damaged cable. As you can see in the photos, there is damage to what appears to be shielding. Update: This frayed wire is not “shielding.” ...
1
vote
2answers
13k views

iPhone 5s screen separation; what will happen when I take the device to an Apple Store genius?

Today I discovered that my iPhone 5s is coming apart on its own. The front screen is intact, but has lifted by about 1 centimeter at the top left of the device. The screen backlight is separated from ...
1
vote
2answers
81 views

iPhone 5 (iOS 10.3.3) getting pretty hot within brief usage of 5-10 minutes

I've been using an iPhone 5 for about a year and have never faced this issue. Due to some reason which I am unaware of, whenever I use it in an air-conditioned room, it gets pretty hot from both back ...
1
vote
2answers
102 views

iPhone 4S fell into water and blacked out, with only CPU and mainboard burning. Is it possible to export the data from two years ago?

In the fall of 2015, my previous iPhone 4S fell into water and blacked out. Afterwards, like now, when charging, the mainboard will get hot, but nothing will show up on the screen and the battery also ...
1
vote
1answer
551 views

Water exposure iPhone 6s

iPhone was exposed to water for maybe 2-3 seconds, pulled out immediately, put in rice. Tried to turn off but screen wasn't working. The phone sat in rice overnight, but was continuing to get ...
1
vote
2answers
165 views

MacBook Pro mid-2010- water damaged - but it still plays the chime?

Hey guys it's been a week since my MacBook Pro had water leaked into it, I'm pretty sure something is wrong :( But now when I try to boot it up I hear the startup chime, what does this mean? Should I ...
1
vote
2answers
45 views

What are the best apps for rescuing deleted data on flash drives?

I'm searching for an app to rescue my deleted data on my flash memory. They happily deleted with a Windows virus. What's your recommendation for this case?
1
vote
1answer
4k views

Is the iPhone 6 waterproof or water-resistant?

Before the iPhone 6 was officially announced by Apple, several reports claimed that the device will be waterproof. However, the announcement and specifications on Apple's site make no mention of it. ...
1
vote
1answer
2k views

How can I boot my MBP into normal mode despite shift key being broken (and on)?

I recently went to the Apple store with my laptop because it would only boot into safe mode and would not accept my password. While there, they said some liquid ruined something in the inside of my ...
1
vote
1answer
786 views

Will Apple offer a discounted replacement for a water damaged iPhone 4S outside of warranty?

Will Apple offer a discounted replacement for a water damaged iPhone 4S outside of warranty? The water indicators on the outside of the phone have not gone off, but the one inside on the logic board ...
1
vote
1answer
928 views

Spilled vinegar on iPhone earpiece

I spilled a drop of balsamic vinegar on my iPhone 4S near the earpiece. Now, call volume on the internal speaker is very low. How can I clean the earpiece out?
1
vote
1answer
3k views

Can I still use a damaged Magsafe power cable?

My rabbit chewed on my Magsafe 2 power adapter. I can see the silvery wire where the rabbit peeled off the isolation yet it still works. Can I just duct tape it and continue using it or is there any ...
1
vote
2answers
556 views

My mum spilt water on her laptop and now the shift key does not work

A few months back my mum spilt water on her laptop. Not knowing much about what to do, she turned it back on a few hours later rather than let it dry. Since then the left shift key does not work. I ...
1
vote
2answers
364 views

MacBook pro 2017 touch bar model.. Horizontal Lines on screen

While logging in initially the screen doesn't show problems but soon as time moves after some minutes horizontal lines start appearing in the bottom of screen of black or multi colored that progresses ...