Questions tagged [damage]

May refer to: 1) Water damage, when a device is waterlogged, or 2) Physical damage, such as dropping a device

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1answer
40 views

water splash caused minor iPad Power Button problems, what is the risk of mainboard corrosion?

Summary Water splash on iPad Pro 12.9" (first generation) Power button stopped working, then few times appeared to press itself, then started working again. Third party repair service refused to open ...
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1answer
21 views

I spilled some milk on MacBook Pro, there is no sound what should I do? [duplicate]

I spilled some milk on my MacBook Pro and immediately dried it, it seemed to only have been on the top and bottom. Then about 10 minutes later I played a movie and there was no sound. I then noticed a ...
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2answers
375 views

MacBook pro 2017 touch bar model.. Horizontal Lines on screen

While logging in initially the screen doesn't show problems but soon as time moves after some minutes horizontal lines start appearing in the bottom of screen of black or multi colored that progresses ...
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2answers
47 views

Recovering files from SSD of MacBook Pro that won’t boot due to water damage

Before you start lecturing me on making backups, I'm happy no announce that 90% of my data is backed up. I did exclude some non-essential folders because my internet is garbage. Losing these are an ...
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1answer
48 views

Salt Water Damaged, Can I get the content off it?

My iPhone X keeps showing the Apple Logo, then cuts out and does the same. I have got a lot of photos on in that I would like to get off. Would that be possible? Any software, or other methods to get ...
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2answers
3k views

How to Rescue a Scratched CD/DVD on Mac OSX

I have a scratched DVD and can't copy its content to my hard drive on Mac OSX. When trying to copy, I get error 36: "can't complete the operation because some data can't be read or written" How can I ...
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0answers
66 views

Are you sure you want to shut down your computer now? [duplicate]

Unless I keep alt keyboard button pressed, the MacBook gets shutdown! After a few seconds of releasing the alt button, a message is popped up saying: Are you sure you want to shut down your ...
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0answers
19 views

Water Spill on MacBook Air -Speakers, keyboard and Camera don't work-What do I do? [duplicate]

I spilled water on my MacBook Air, only on top (keyboard) and it shut off right after. I will admit I did not take the proper steps to help nor mess it up but I didn't know. Anyways after a night of ...
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1answer
2k views

iPhone 5s won't turn on after water damage [duplicate]

I just dropped my iPhone in the toilet bowl but took it out after about 3 seconds. It's now totally off and wont turn back on! Aside from cleaning it and keeping it in rice, is there any other way to ...
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0answers
27 views

iPhone 8 screen black after subtle drop

I dropped my iPhone 8 on a rubber floor and there is absolutely no external damage, no scratches, no cracks and no dents. However, the screen has gone black with the backlight still on. The home ...
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3answers
33 views

Mac Air 13” Wi-Fi Hardware Issue

I have a MacBook and the other day i spilled a little bit of water on to it, nothing big or anything i soaked it up with the towel. The next day it would not turn on but eventually i managed to turn ...
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1answer
96 views

Erasing Data from a Water Damaged MacBook Air

I have a water damaged 2015 MacBook Air which will not turn on. I would like to sell it for parts but want to firstly erase all the data from it. I know that one method of doing so safely is just to ...
3
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1answer
194k views

Does the iPhone 8 have any sort of water resistance or waterproof manufacturing?

I recently got the iPhone 8. After some research, I found that it had the IP67 rating. I'm not sure what this means though especially for a steamy room. Does this rating mean that it is fully ...
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0answers
29 views

Clicking and noise when internal soundcard enables/disables on Macbook Pro

I've been having issues with my early 2013 15" MBP. The problem started after a drink was spilled over it (a perpetual risk in the live event industry...). Whenever I'm using headphones, but before ...
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3answers
129 views

Destroying iPad Mini 1

I would like to know how long an iPad Mini would need to stay in water in a way that it is never ever usable again. I know this is a bit unusual, but I'd really like to get rid of the old device and I'...
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4answers
9k views

Spilled water on Macbook Pro 13 inch, early 2015

I've spilled 5-10 mL of liquid on my Macbook Pro (13 inch, early 2015) some hours ago. I purchased this laptop a few months ago. It has 16 GB of RAM and 512 GB storage, though this is probably ...
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1answer
346 views

MacBook Pro screen wobbly

I have a mid 2012 MacBook Pro. I have dropped it a couple times in a case but not far (maybe 2 to 3 foot drop onto carpet). The screen has become wobbly like it is loose or something. I don't want to ...
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1answer
2k views

Can the magnetic field from an Apple Watch charger affect external hard drives or credit cards?

One time I disconnected the Apple Watch charger and the magnetic attachment landed right next to an external hard drive. Since the charger uses magnetic field to charge the Apple Watch, will placing ...
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2answers
82 views

iPhone 5 (iOS 10.3.3) getting pretty hot within brief usage of 5-10 minutes

I've been using an iPhone 5 for about a year and have never faced this issue. Due to some reason which I am unaware of, whenever I use it in an air-conditioned room, it gets pretty hot from both back ...
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2answers
154 views

Need advice: should I open the back of a 2013 Retina MacBook Pro as a means to recover data?

A Late-2013 13-inch MacBook Pro Retina (MBPr) of mine was fried by a water spill and some very important data is on the hard drive. My most recent back up doesn't include this data. I know the ...
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1answer
1k views

Unusual problem regarding old water damage, new battery not charging macbook air mid 2011

I have quite strange problem. I had some water damage on my computer few month ago. After it dried completely computer worked only when I unplugged the battery but if I unplugged the charger my ...
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1answer
843 views

How do I backup my shattered iPhone that has a passcode?

So over the Halloween weekend.. I shattered the screen to my 5S :( My buddy is lending me their old iPhone 5 for a bit. I planned to backup my 5s and restore it on the 5. Problem is.. I keep getting ...
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1answer
730 views

Water spots on screen after liquid got in iPhone 6, fixable?

Issue: The ringer on/off switch on my iPhone 6 was stuck/gummed up so I sprayed it with contact cleaner. I didn't think liquid could get in through that opening, but I was extremely dumb. iPhone was ...
6
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2answers
12k views

Is the screen dry or wet?

I got caught in the rain yesterday, my iPhone 5 was in my pocket. Some water got into it. Here`s the picture, moisture is under screen surface: Question is: which area is dry and which is wet? Dark ...
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1answer
36 views

iPhone 7 not being recognized by computer

I have an iPhone 7. My screen broke so I got it replaced. It went underwater and then the home button started vibrating when I pressed it. The screen flickered in and out. The next day I could ...
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1answer
2k views

Can an iPad become damaged by leaving it in a bathroom during and after a shower?

I leave my iPad Mini 3 in my bathroom most of the time. If you must know, I enjoy reading my iPad while using the toilet. I take daily showers in this bathroom. Showering produces steam and increases ...
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1answer
22 views

OS X partition doesn't show up after dropping iMac, Windows still works

I physically dropped an iMac tonight, shattering the protective screen. The computer was sleeping when it got dropped. The drop was from a couple feet high, and booting up looked promising until I ...
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1answer
2k views

iphone 6 water damage, screen black, responds to iTunes

Was caught in the rain on Sunday last week, and on Monday afternoon my phone stopped working. Was checking my email and the screen slowly turned purple, then black w/ the backlight on. I let it sit ...
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6answers
10k views

Apple Watch Sport Band Permanently Damaged

See the bottom for an update on what the stain might have been caused by. I'm disappointed to find that there's nothing I can do (that I know of) to restore my Apple Watch Sport's white band to its ...
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1answer
436 views

Spilled wine on my Macbook Pro (2017) trackpad

I spilled wine on the trackpad. Not too much and it didn't go through my keyboard. I dried it out with a napkin and a hairdryer. After about two hours, on pressing the trackpad a little bit of wine ...
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1answer
2k views

Screen not working on water damaged iPhone and can't disable Find My iPhone to restore

I've got a got water damaged iPhone and the screen no longer allows me to see anything at all. It turns on fine and I think in some parts the touch sensors work as well. I could use Siri yesterday but ...
7
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4answers
37k views

Can Apple refuse service under warranty if an iPhone presents only some scratches?

One morning I found that one corner of my iPhone was hit and there is a scratch on the metal and the small plastic border around the glass. The glass is in perfect shape. Now, I encounter an ...
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2answers
102 views

iPhone 4S fell into water and blacked out, with only CPU and mainboard burning. Is it possible to export the data from two years ago?

In the fall of 2015, my previous iPhone 4S fell into water and blacked out. Afterwards, like now, when charging, the mainboard will get hot, but nothing will show up on the screen and the battery also ...
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1answer
418 views

MacBook Pro with screen damage

Recently, I accidentally cracked my new MacBook Pro screen. There are rainbow lines going across the screen in different directions. I sent it into my school's IT place and they were going to send it ...
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2answers
830 views

Mid 2014 Macbook Swollen after High Sierra / What should I do?

This discovery came after my latest question: High Sierra's External Display bug heats Macbook's, damaged my Retina Screen, what can I do? I use my macbook on a stand with good airflow, after ...
7
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2answers
32k views

No sound (speakers/jack) + microphone's dead after spilling water

Sadly, yesterday I've spilled some water on my MacBook Pro (El Capitan). Before you yell at me - it was closed, turned off and it wasn't a lot of water, the laptop was wet only on the top and under - ...
6
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3answers
216 views

Recovering Notes from Water Damaged iPhone

I washed my iPhone SE with my clothes in the washing machine on warm for about an hour. It didn't go through the dryer, but sat in the wet clothes for an extra hour after the cycle was complete. I ...
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2answers
637 views

What are specs of this MagSafe wire, and what is its purpose?

I need to repair a MagSafe power adapter, which has a damaged cable. As you can see in the photos, there is damage to what appears to be shielding. Update: This frayed wire is not “shielding.” ...
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6answers
9k views

Can volume booster software (like Boom) damage MacBook Pro's internal speakers?

As you know, the sound volume of Mac laptops isn't too loud. I bought Boom, a volume-booster software for Macs, and after some months of using it for listening to music or viewing videos at loud ...
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1answer
33 views

Mail app. damaged, losing all my email

I upgraded to macOS Sierra and now the Mail app won't open. Even though the Mail app. does not open, at Apple they told me there is nothing I can do and I will lose all email that I have on my Mac. I ...
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0answers
29 views

Can't log into any user account

I had a bit of water damage incident with my MBP 13 (mid 2014). Apple have quoted me £1250 to replace the flash storage, the top board and the logic board so obviously it's a write off in that regard. ...
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2answers
13k views

iPhone 5s screen separation; what will happen when I take the device to an Apple Store genius?

Today I discovered that my iPhone 5s is coming apart on its own. The front screen is intact, but has lifted by about 1 centimeter at the top left of the device. The screen backlight is separated from ...
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1answer
4k views

Is the iPhone 6 waterproof or water-resistant?

Before the iPhone 6 was officially announced by Apple, several reports claimed that the device will be waterproof. However, the announcement and specifications on Apple's site make no mention of it. ...
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6answers
3k views

Can I put out a cigarette on aluminum Mac Books?

Would it damage to put out cigarettes on the chassis of aluminum mac books?
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2answers
35k views

If I sell my iPhone, how will the warranty be affected?

I recently dropped my iPhone 4 in the bath. Whoops... Knowing Apple's stance on water damage, I simply upgraded (I was due an upgrade as part of my contract) and got a new phone. My house-mate then ...
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1answer
48 views

iPhone 4s switches back on immediately after switching off?

I dropped my iPhone 4S in a puddle. After a few days in rice everything was fine, except the battery life sucks and as soon as I power the phone off (completely) the apple logo appears and it turns ...
2
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2answers
4k views

Left AirPods in Washing Machine

I stupidly left my AirPods in the washing machine through a whole cycle. I took them out, hand dried them, and they were surprisingly still working. I used them for about an hour after that and then ...
4
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1answer
1k views

Size of /Users folder is way too low, where is my data?

My client called me because she had spilled some water on her MacBook Pro Retina. We did all the standard things: turned it off, unplugged it, turned it upside down, etc. She brought it to me and I'...
2
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1answer
654 views

What parts are new when the logic board is replaced by an Apple-certified shop?

I need to repair my logic board of my MacBook Pro due to a water spill - I cleaned it with isopropyl but couldn't get it to charge anymore (the indicator of the power supply doesn't turn on; probably ...
2
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0answers
806 views

White ring on MacBook Air's screen

There is a problem with the screen of my MacBook Air (13", Early 2015). A white ring-shape water-mark appears on the screen, which is similar to the luminous Apple in size. The ring is particularly ...