Questions tagged [damage]

May refer to: 1) Water damage, when a device is waterlogged, or 2) Physical damage, such as dropping a device

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Disable MacBook Pro 2016 Built-in keyboard (liquid damaged) on macOS Big Sur [duplicate]

Problem: Water/liquid damaged MacBook Pro 2016 keyboard randomly starts to press key continuously. So the computer becomes unable to use due to continuous keyboard input. Workarounds I've tried: ...
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1answer
25 views

Damaged iMac Display - Any Solution for Grey Vertical Column Lines?

After replacing a Fusion Drive with an SSD, it must have damaged my display. Now, there is a column of grey on the left-hand side. I double-checked the cables, and they are snug. Probably damaged ...
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45 views

Damaged Mac GPT with Microsoft partition

I've got external 3GB disk - that was formated under OSX, with partition (i guess exFat) so i could use it to move some data from my old windows 7 PC to Mac OSx I did it twice without problem, but ...
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How to tell if a MacBook can be recovered from a liquid spill? [duplicate]

I have a user that spilled a glass of wine on their 2013 13" MacBook Pro. It stopped working. I tried drying it out for a few days before trying again but it won't turn on. Is there a systematic ...
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4answers
859 views

What's the safest way to ship diskettes?

I would like to have some original software shipped to me but I am afraid that it might become damaged in shipping. The software are the original boot disks and disk tools that came with my first Mac ...
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1answer
39 views

If photos are retrieved from a damaged iPhone, will their quality be the same as when they were taken? [duplicate]

An iPhone XS has been subject water to both physical and heat damage, however, the photos are still accessible when connected to a computer. Can physical damage to an iPhone also affect the quality of ...
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1answer
192 views

Touch Bar stopped working after water damage

I have a MacBook Pro (13", 2018) with a touch bar. I accidentally dropped a bit of water on my touch bar and it stopped working. It's been that way for a while now. I tried opening the activity ...
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1answer
30 views

Liquid keyboard damage on MB Air - password keys don’t work even with USB keyboard

A friend decided to disinfect the keyboard of another friend’s MacBook Air. Some of the keys in her password no longer work, specifically M and P. The weird thing is, we tried a USB keyboard and ...
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23 views

It takes ~ 10 attempts to start my mid 2012 (first with retina) MBP 15

It was 2019 October when I used the computer on the rain. For a few days I had some troubles with touchpad, then it completely recovered itself, then the entire machine died. Since then I was able to ...
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2answers
52 views

I got Lysol in my headphone jack. How should I get it out?

I was cleaning and I accidentally got Lysol in my phone. I’m mostly concerned about my headphone jack because I can’t listen to music since it’s saying I have headphones on when I don’t
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1answer
62 views

I dropped my iPhone Xs into a hot dishwasher, will that damage the data on the iPhone?

I dropped my iPhone Xs into a hot, steaming dishwasher, and it seems to be working fine. However, the photos on it are very grainy and pixelated. Could hot steam damage the data on an iPhone X?
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1answer
28 views

Bottom of iPhone screen unresponsive

The screen of my iPhone 6 suddenly stopped responding to any touches registered below the middle of the screen. I can still use the home button and the other buttons, but the lower half of the screen ...
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Shutdown Cause -20 after dropping my MacBook [duplicate]

I dropped my MacBook Pro 13" 2019. The Touch Bar is not working. The computer is restarting after 3-5 minutes. log show reports the shutdown cause is -20. What could be the problem and solution?
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1answer
161 views

What can the LCI (liquid contact indicator) tell you?

So the iPhone official website states "An LCI will activate when it contacts water or a liquid containing water. The indicator's color is normally white or silver, but when it contacts water or a ...
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2answers
869 views

Can I use a new USB C dock with an old USB A socket? Can then the PD socket be used to supply more power to the dock?

Can a new USB C dock like this for example: USB C dock with Power Delivery be connected and work with an old Macbook (or other USB A gen 2.0 or 3.0 computer) using an adapter like in the picture for ...
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31 views

After Cellphone repair shop - power button damged and cant switch back to bright mode

I brought my iPhone7 to a cellphone repair shop to replace my lightning connector and exchange the battery. Unfortunately after the replacement, my home button does not trigger anymore (interestingly,...
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62 views

MacBook Pro randomly hangs after water damage

I had water damage on my MacBook Pro trackpad. After that my mouse cursor started randomly trembling. I turned off the MacBook, washed it with isopropyl alcohol and after that it began to randomly ...
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1answer
347 views

I spilled some milk on MacBook Pro, there is no sound what should I do? [duplicate]

I spilled some milk on my MacBook Pro and immediately dried it, it seemed to only have been on the top and bottom. Then about 10 minutes later I played a movie and there was no sound. I then noticed a ...
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1answer
402 views

water splash caused minor iPad Power Button problems, what is the risk of mainboard corrosion?

Summary Water splash on iPad Pro 12.9" (first generation) Power button stopped working, then few times appeared to press itself, then started working again. Third party repair service refused to open ...
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2answers
678 views

Recovering files from SSD of MacBook Pro that won’t boot due to water damage

Before you start lecturing me on making backups, I'm happy no announce that 90% of my data is backed up. I did exclude some non-essential folders because my internet is garbage. Losing these are an ...
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2answers
383 views

Salt Water Damaged iPhone, Can I get the content off it?

My iPhone X keeps showing the Apple Logo, then cuts out and does the same. I have got a lot of photos on in that I would like to get off. Would that be possible? Any software, or other methods to get ...
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2answers
6k views

MacBook pro 2017 touch bar model.. Horizontal Lines on screen

While logging in initially the screen doesn't show problems but soon as time moves after some minutes horizontal lines start appearing in the bottom of screen of black or multi colored that progresses ...
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342 views

Are you sure you want to shut down your computer now? [duplicate]

Unless I keep alt keyboard button pressed, the MacBook gets shutdown! After a few seconds of releasing the alt button, a message is popped up saying: Are you sure you want to shut down your ...
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3answers
61 views

Mac Air 13” Wi-Fi Hardware Issue

I have a MacBook and the other day i spilled a little bit of water on to it, nothing big or anything i soaked it up with the towel. The next day it would not turn on but eventually i managed to turn ...
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1answer
316 views

Erasing Data from a Water Damaged MacBook Air

I have a water damaged 2015 MacBook Air which will not turn on. I would like to sell it for parts but want to firstly erase all the data from it. I know that one method of doing so safely is just to ...
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3answers
289 views

Destroying iPad Mini 1

I would like to know how long an iPad Mini would need to stay in water in a way that it is never ever usable again. I know this is a bit unusual, but I'd really like to get rid of the old device and I'...
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1answer
772 views

MacBook Pro screen wobbly

I have a mid 2012 MacBook Pro. I have dropped it a couple times in a case but not far (maybe 2 to 3 foot drop onto carpet). The screen has become wobbly like it is loose or something. I don't want to ...
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2answers
107 views

iPhone 5 (iOS 10.3.3) getting pretty hot within brief usage of 5-10 minutes

I've been using an iPhone 5 for about a year and have never faced this issue. Due to some reason which I am unaware of, whenever I use it in an air-conditioned room, it gets pretty hot from both back ...
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1answer
273k views

Does the iPhone 8 have any sort of water resistance or waterproof manufacturing?

I recently got the iPhone 8. After some research, I found that it had the IP67 rating. I'm not sure what this means though especially for a steamy room. Does this rating mean that it is fully ...
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1answer
1k views

Water spots on screen after liquid got in iPhone 6, fixable?

Issue: The ringer on/off switch on my iPhone 6 was stuck/gummed up so I sprayed it with contact cleaner. I didn't think liquid could get in through that opening, but I was extremely dumb. iPhone was ...
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2answers
46 views

iPhone 7 not being recognized by computer

I have an iPhone 7. My screen broke so I got it replaced. It went underwater and then the home button started vibrating when I pressed it. The screen flickered in and out. The next day I could ...
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1answer
24 views

OS X partition doesn't show up after dropping iMac, Windows still works

I physically dropped an iMac tonight, shattering the protective screen. The computer was sleeping when it got dropped. The drop was from a couple feet high, and booting up looked promising until I ...
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1answer
660 views

Spilled wine on my Macbook Pro (2017) trackpad

I spilled wine on the trackpad. Not too much and it didn't go through my keyboard. I dried it out with a napkin and a hairdryer. After about two hours, on pressing the trackpad a little bit of wine ...
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1answer
591 views

MacBook Pro with screen damage

Recently, I accidentally cracked my new MacBook Pro screen. There are rainbow lines going across the screen in different directions. I sent it into my school's IT place and they were going to send it ...
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2answers
1k views

Mid 2014 Macbook Swollen after High Sierra / What should I do?

This discovery came after my latest question: High Sierra's External Display bug heats Macbook's, damaged my Retina Screen, what can I do? I use my macbook on a stand with good airflow, after ...
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2answers
1k views

What are specs of this MagSafe wire, and what is its purpose?

I need to repair a MagSafe power adapter, which has a damaged cable. As you can see in the photos, there is damage to what appears to be shielding. Update: This frayed wire is not “shielding.” ...
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3answers
270 views

Recovering Notes from Water Damaged iPhone

I washed my iPhone SE with my clothes in the washing machine on warm for about an hour. It didn't go through the dryer, but sat in the wet clothes for an extra hour after the cycle was complete. I ...
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2answers
5k views

How to Rescue a Scratched CD/DVD on Mac OSX

I have a scratched DVD and can't copy its content to my hard drive on Mac OSX. When trying to copy, I get error 36: "can't complete the operation because some data can't be read or written" How can I ...
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1answer
42 views

Mail app. damaged, losing all my email

I upgraded to macOS Sierra and now the Mail app won't open. Even though the Mail app. does not open, at Apple they told me there is nothing I can do and I will lose all email that I have on my Mac. I ...
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0answers
30 views

Can't log into any user account

I had a bit of water damage incident with my MBP 13 (mid 2014). Apple have quoted me £1250 to replace the flash storage, the top board and the logic board so obviously it's a write off in that regard. ...
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2answers
4k views

Can an iPad become damaged by leaving it in a bathroom during and after a shower?

I leave my iPad Mini 3 in my bathroom most of the time. If you must know, I enjoy reading my iPad while using the toilet. I take daily showers in this bathroom. Showering produces steam and increases ...
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1answer
50 views

iPhone 4s switches back on immediately after switching off?

I dropped my iPhone 4S in a puddle. After a few days in rice everything was fine, except the battery life sucks and as soon as I power the phone off (completely) the apple logo appears and it turns ...
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2answers
116 views

iPhone 4S fell into water and blacked out, with only CPU and mainboard burning. Is it possible to export the data from two years ago?

In the fall of 2015, my previous iPhone 4S fell into water and blacked out. Afterwards, like now, when charging, the mainboard will get hot, but nothing will show up on the screen and the battery also ...
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2answers
4k views

Left AirPods in Washing Machine

I stupidly left my AirPods in the washing machine through a whole cycle. I took them out, hand dried them, and they were surprisingly still working. I used them for about an hour after that and then ...
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1answer
1k views

Size of /Users folder is way too low, where is my data?

My client called me because she had spilled some water on her MacBook Pro Retina. We did all the standard things: turned it off, unplugged it, turned it upside down, etc. She brought it to me and I'...
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1answer
880 views

What parts are new when the logic board is replaced by an Apple-certified shop?

I need to repair my logic board of my MacBook Pro due to a water spill - I cleaned it with isopropyl but couldn't get it to charge anymore (the indicator of the power supply doesn't turn on; probably ...
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0answers
1k views

White ring on MacBook Air's screen

There is a problem with the screen of my MacBook Air (13", Early 2015). A white ring-shape water-mark appears on the screen, which is similar to the luminous Apple in size. The ring is particularly ...
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1answer
61 views

MBA bricked by water damage – test whether just keyboard broken?

Some drops of pure water were sprayed on the keyboard of my 2010 MacBook Air. I immediately tried to dry all of it with a cloth, then turned it upside dow, but open, an put it near the heating, so the ...
2
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1answer
841 views

How do I insure a Macbook Pro that's over a year old? [closed]

I'm a huge clutz, and I constantly accidentally destroy electronics. A few days ago, I just barely caught my Macbook Pro as it almost fell off a balcony, and decided I really need insurance for this ...
2
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0answers
4k views

MacBook Air screen showing lines

Yesterday when I was using my Mac, a small area of altered appearance appeared to the lower part of the screen (the section in the image with horizontal lines) but was just blurry and the rest of the ...