Questions tagged [damage]

May refer to: 1) Water damage, when a device is waterlogged, or 2) Physical damage, such as dropping a device

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Recovering files from SSD of MacBook Pro that won’t boot due to water damage

Before you start lecturing me on making backups, I'm happy no announce that 90% of my data is backed up. I did exclude some non-essential folders because my internet is garbage. Losing these are an ...
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1answer
39 views

Salt Water Damaged, Can I get the content off it?

My iPhone X keeps showing the Apple Logo, then cuts out and does the same. I have got a lot of photos on in that I would like to get off. Would that be possible? Any software, or other methods to get ...
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1answer
296 views

MacBook pro 2017 touch bar model.. Horizontal Lines on screen

While logging in initially the screen doesn't show problems but soon as time moves after some minutes horizontal lines start appearing in the bottom of screen of black or multi colored that progresses ...
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0answers
18 views

Water Spill on MacBook Air -Speakers, keyboard and Camera don't work-What do I do? [duplicate]

I spilled water on my MacBook Air, only on top (keyboard) and it shut off right after. I will admit I did not take the proper steps to help nor mess it up but I didn't know. Anyways after a night of ...
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0answers
66 views

Are you sure you want to shut down your computer now? [duplicate]

Unless I keep alt keyboard button pressed, the MacBook gets shutdown! After a few seconds of releasing the alt button, a message is popped up saying: Are you sure you want to shut down your ...
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0answers
22 views

iPhone 8 screen black after subtle drop

I dropped my iPhone 8 on a rubber floor and there is absolutely no external damage, no scratches, no cracks and no dents. However, the screen has gone black with the backlight still on. The home ...
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3answers
32 views

Mac Air 13” Wi-Fi Hardware Issue

I have a MacBook and the other day i spilled a little bit of water on to it, nothing big or anything i soaked it up with the towel. The next day it would not turn on but eventually i managed to turn ...
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1answer
68 views

Erasing Data from a Water Damaged MacBook Air

I have a water damaged 2015 MacBook Air which will not turn on. I would like to sell it for parts but want to firstly erase all the data from it. I know that one method of doing so safely is just to ...
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0answers
29 views

Clicking and noise when internal soundcard enables/disables on Macbook Pro

I've been having issues with my early 2013 15" MBP. The problem started after a drink was spilled over it (a perpetual risk in the live event industry...). Whenever I'm using headphones, but before ...
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3answers
106 views

Destroying iPad Mini 1

I would like to know how long an iPad Mini would need to stay in water in a way that it is never ever usable again. I know this is a bit unusual, but I'd really like to get rid of the old device and I'...
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1answer
310 views

MacBook Pro screen wobbly

I have a mid 2012 MacBook Pro. I have dropped it a couple times in a case but not far (maybe 2 to 3 foot drop onto carpet). The screen has become wobbly like it is loose or something. I don't want to ...
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2answers
77 views

iPhone 5 (iOS 10.3.3) getting pretty hot within brief usage of 5-10 minutes

I've been using an iPhone 5 for about a year and have never faced this issue. Due to some reason which I am unaware of, whenever I use it in an air-conditioned room, it gets pretty hot from both back ...
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1answer
176k views

Does the iPhone 8 have any sort of water resistance or waterproof manufacturing?

I recently got the iPhone 8. After some research, I found that it had the IP67 rating. I'm not sure what this means though especially for a steamy room. Does this rating mean that it is fully ...
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1answer
655 views

Water spots on screen after liquid got in iPhone 6, fixable?

Issue: The ringer on/off switch on my iPhone 6 was stuck/gummed up so I sprayed it with contact cleaner. I didn't think liquid could get in through that opening, but I was extremely dumb. iPhone was ...
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1answer
36 views

iPhone 7 not being recognized by computer

I have an iPhone 7. My screen broke so I got it replaced. It went underwater and then the home button started vibrating when I pressed it. The screen flickered in and out. The next day I could ...
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1answer
22 views

OS X partition doesn't show up after dropping iMac, Windows still works

I physically dropped an iMac tonight, shattering the protective screen. The computer was sleeping when it got dropped. The drop was from a couple feet high, and booting up looked promising until I ...
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1answer
408 views

Spilled wine on my Macbook Pro (2017) trackpad

I spilled wine on the trackpad. Not too much and it didn't go through my keyboard. I dried it out with a napkin and a hairdryer. After about two hours, on pressing the trackpad a little bit of wine ...
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1answer
398 views

MacBook Pro with screen damage

Recently, I accidentally cracked my new MacBook Pro screen. There are rainbow lines going across the screen in different directions. I sent it into my school's IT place and they were going to send it ...
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2answers
791 views

Mid 2014 Macbook Swollen after High Sierra / What should I do?

This discovery came after my latest question: High Sierra's External Display bug heats Macbook's, damaged my Retina Screen, what can I do? I use my macbook on a stand with good airflow, after ...
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2answers
591 views

What are specs of this MagSafe wire, and what is its purpose?

I need to repair a MagSafe power adapter, which has a damaged cable. As you can see in the photos, there is damage to what appears to be shielding. Update: This frayed wire is not “shielding.” ...
6
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3answers
206 views

Recovering Notes from Water Damaged iPhone

I washed my iPhone SE with my clothes in the washing machine on warm for about an hour. It didn't go through the dryer, but sat in the wet clothes for an extra hour after the cycle was complete. I ...
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2answers
3k views

How to Rescue a Scratched CD/DVD on Mac OSX

I have a scratched DVD and can't copy its content to my hard drive on Mac OSX. When trying to copy, I get error 36: "can't complete the operation because some data can't be read or written" How can I ...
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1answer
32 views

Mail app. damaged, losing all my email

I upgraded to macOS Sierra and now the Mail app won't open. Even though the Mail app. does not open, at Apple they told me there is nothing I can do and I will lose all email that I have on my Mac. I ...
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0answers
29 views

Can't log into any user account

I had a bit of water damage incident with my MBP 13 (mid 2014). Apple have quoted me £1250 to replace the flash storage, the top board and the logic board so obviously it's a write off in that regard. ...
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1answer
2k views

Can an iPad become damaged by leaving it in a bathroom during and after a shower?

I leave my iPad Mini 3 in my bathroom most of the time. If you must know, I enjoy reading my iPad while using the toilet. I take daily showers in this bathroom. Showering produces steam and increases ...
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1answer
48 views

iPhone 4s switches back on immediately after switching off?

I dropped my iPhone 4S in a puddle. After a few days in rice everything was fine, except the battery life sucks and as soon as I power the phone off (completely) the apple logo appears and it turns ...
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2answers
100 views

iPhone 4S fell into water and blacked out, with only CPU and mainboard burning. Is it possible to export the data from two years ago?

In the fall of 2015, my previous iPhone 4S fell into water and blacked out. Afterwards, like now, when charging, the mainboard will get hot, but nothing will show up on the screen and the battery also ...
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2answers
4k views

Left AirPods in Washing Machine

I stupidly left my AirPods in the washing machine through a whole cycle. I took them out, hand dried them, and they were surprisingly still working. I used them for about an hour after that and then ...
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1answer
1k views

Size of /Users folder is way too low, where is my data?

My client called me because she had spilled some water on her MacBook Pro Retina. We did all the standard things: turned it off, unplugged it, turned it upside down, etc. She brought it to me and I'...
2
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1answer
616 views

What parts are new when the logic board is replaced by an Apple-certified shop?

I need to repair my logic board of my MacBook Pro due to a water spill - I cleaned it with isopropyl but couldn't get it to charge anymore (the indicator of the power supply doesn't turn on; probably ...
2
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0answers
782 views

White ring on MacBook Air's screen

There is a problem with the screen of my MacBook Air (13", Early 2015). A white ring-shape water-mark appears on the screen, which is similar to the luminous Apple in size. The ring is particularly ...
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1answer
51 views

MBA bricked by water damage – test whether just keyboard broken?

Some drops of pure water were sprayed on the keyboard of my 2010 MacBook Air. I immediately tried to dry all of it with a cloth, then turned it upside dow, but open, an put it near the heating, so the ...
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1answer
612 views

How do I insure a Macbook Pro that's over a year old? [closed]

I'm a huge clutz, and I constantly accidentally destroy electronics. A few days ago, I just barely caught my Macbook Pro as it almost fell off a balcony, and decided I really need insurance for this ...
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0answers
2k views

MacBook Air screen showing lines

Yesterday when I was using my Mac, a small area of altered appearance appeared to the lower part of the screen (the section in the image with horizontal lines) but was just blurry and the rest of the ...
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1answer
532 views

Water exposure iPhone 6s

iPhone was exposed to water for maybe 2-3 seconds, pulled out immediately, put in rice. Tried to turn off but screen wasn't working. The phone sat in rice overnight, but was continuing to get ...
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1answer
2k views

iphone 6 water damage, screen black, responds to iTunes

Was caught in the rain on Sunday last week, and on Monday afternoon my phone stopped working. Was checking my email and the screen slowly turned purple, then black w/ the backlight on. I let it sit ...
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2answers
2k views

How can I disable the macbook keyboard with Shift key held down on a password protected macbook?

This question is a bit strange, but here's the scenario: macbook air laptop with El Capitan Mac OS X currently logged off any account liquid damage on keyboard has caused shift key to be permanently ...
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4answers
8k views

Spilled water on Macbook Pro 13 inch, early 2015

I've spilled 5-10 mL of liquid on my Macbook Pro (13 inch, early 2015) some hours ago. I purchased this laptop a few months ago. It has 16 GB of RAM and 512 GB storage, though this is probably ...
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1answer
532 views

How to remotely control iPhone 6 which dropped and right side screen is not working

I dropped my iPhone 6 and the right side of the screen is black. I cannot type there, I can't activate my Wi-Fi access and data access. I need it to turn this on. Is there a way to remotely control ...
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2answers
148 views

Need advice: should I open the back of a 2013 Retina MacBook Pro as a means to recover data?

A Late-2013 13-inch MacBook Pro Retina (MBPr) of mine was fried by a water spill and some very important data is on the hard drive. My most recent back up doesn't include this data. I know the ...
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0answers
218 views

MacBook Pro (15" Retina): Where are all the LCI stickers located?

How many Liquid Contact Indicator stickers are inside a MacBook Pro (15" Retina)? Where are they all located?
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1answer
64 views

Can I recover pictures from waterlogged phone?

So, my iPhone 6 fell in a pool and will not turn on. I tried plugging it in but somehow the charger port (like where you plug the charger in) is deformed or something because the charger will only go ...
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3answers
15k views

Does charging my early 2015 MacBook Pro all the time damage the battery? [duplicate]

I am using my early 2015 MacBook Pro as a desktop by connecting it to an external display, thus, it needs to be plugged in to a charger all the time. Does charging my early 2015 MacBook Pro all the ...
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0answers
999 views

Slow mac after water spill

Month ago two things happened to my Macbook pro mid 2012 with El Captain, it fell down and I spilled around 50 ml of water on the keyboard and touchpad and immidiately wiped it out. I don't remeber ...
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1answer
654 views

External drive is damaged and freezes my Mac. Any way to recover?

I'll explain everything in a clearer way. I have a WD My Passport Studio external hd, since a while it's impossible to read it and here's the symptoms: When I mount it and try to open the main folder,...
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7answers
95k views

iPhone 6 water damage dark screen issue

So yesterday I dropped my iPhone into the toilet, it was literally submerged for less than 15 seconds and after taking it out I left it in my airing cupboard overnight to dry. Today the phone seems to ...
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1answer
546 views

Are there services that offer to recover data from irreparably water-damaged iPhones? [duplicate]

I have an iPhone 6 which took a dump in a river. Since then, it will not turn on and does not register when connected to a computer, i.e. it is dead for all intents and purposes. Does anyone know of ...
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0answers
24 views

Can data be recovered from a water-fried iphone? [duplicate]

My daughter has a 5s that was submerged in salt water and then attempted to power-up prior to the phone fully drying out. The phone shows no signs of life even when plugged into a power source and no ...
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1answer
629 views

Mid-2015 Macbook Pro Dented on Arrival

I was finally happy to be retiring my Early 2011 Macbook Pro, and upgrading to one of the newer force touch rMBP. But when the package arrived today, I noticed that it has a dent under the chassis. ...
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2answers
31k views

No sound (speakers/jack) + microphone's dead after spilling water

Sadly, yesterday I've spilled some water on my MacBook Pro (El Capitan). Before you yell at me - it was closed, turned off and it wasn't a lot of water, the laptop was wet only on the top and under - ...