Questions tagged [crash]

An instance when a particular application or your entire Mac or iOS device refuses to respond and/or function properly. Usually causes the app to "quit" or the interface to "freeze".

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48
votes
13answers
28k views

Can you actually use Terminal to crash your computer?

People who don't understand Terminal are often afraid to use it for fear that they might mess up their command and crash their computer. Those who know Terminal better know that that's not the case - ...
40
votes
9answers
110k views

How to make Google Chrome Helper not use as much CPU

I've found solutions for this problem but they dont seem applicable now in 2017. For some reason, Google Chrome Helper is using a lot of my CPU and fans are going full blast. I found this link on ...
33
votes
6answers
8k views

App crashes, dock icon remains, can't reboot, yet no process in ps aux to kill

I've been encountering an extremely annoying problem since I upgraded to Yosemite. FCPX (but I've been having reports of this problem on other computers with finder.app and safari.app) sometimes will ...
32
votes
3answers
8k views

XCode 6 on Yosemite crashing in fullscreen mode when build & running app on device

Xcode 6 on Yosemite crashes everytime when pressing Build&Run on Device. Current window disappears and Start screen appears. Anyone else experiencing this? UPDATE: As it seems Xcode is not ...
23
votes
6answers
24k views

Constant kernel GPU panics (GPUPanic.cpp:127) on mid-2010 MacBook Pro (6,2)

Hardware is a mid 2010 MAcBook Pro 15", i7 2,66ghz, 8 GB RAM, 512 MB Video RAM. I encounter regular kernel panics for a while now, I think since upgrading to Mavericks. Usually it used to happen ...
21
votes
5answers
4k views

Xcode 8.2.1 crashes on opening project with array index out of bounds

I just upgraded to Xcode 8.2.1 and Xcode crashes every time I open my project with the following traceback. I verified that an older version of Xcode (8.1) can still open the project file. Any help ...
19
votes
2answers
39k views

Can someone help me read this crash report as a user?

How can I read a crash report to get an idea as to what happened? Sample Sanitised Crash Report: Process: SoftwareUpdateCheck [16198] Path: /System/Library/CoreServices/Software ...
15
votes
3answers
33k views

Google Chrome Helper Using Up Too Much Memory

Google Chrome Helper is appearing in Activity Monitor a dozen times and overall using a ton of memory. How do I curtail this? Most advice columns say to go to my plugins and check "Play on click", ...
14
votes
4answers
2k views

Does the developer of a Mac OS X app get the crash reports when the app crashes?

If an app crashes while I'm using it in OS X I get a little (apparently) OS-driven dialog that lets me "report the crash to Apple". It sends along a stack trace and some other system information. ...
13
votes
3answers
4k views

Why is the Network Link Conditioner preference pane crashing as soon as I turn it on?

I am trying to use the Network Link Conditioner preference pane included with the Hardware IO tools in the developer tools to throttle Internet speeds. I can open and load the preference pane, but as ...
13
votes
1answer
290 views

QuarkXPress crashes when opening one project

I am having a problem with QuarkXPress 9.5.4.0 on an iMac running Mac OS X 10.11.6. The problem is that whenever I try to open a particular project QuarkXPress crashes. I would normally have a ...
13
votes
1answer
966 views

Plugging in external monitor “logs out” (crashes?) user session

When plugging a second external monitor, macOS Sierra "logs out" (crashes?) user session. I get presented with the login window. No error message. It's not just "show login window", because all apps ...
12
votes
7answers
10k views

VDCAssistant seems to be causing perpetual crash reports

As stated above VDCAssistant seems to be causing perpetual crash reports to the point that the ReportCrash system process will use 50-100% of cpu. Application Specific Information: Client is ...
12
votes
2answers
66k views

What causes iPhone low battery crashes? Is there a software fix?

Some iPhone users (especially those with devices that've been in use for a while) encounter a problem where the device crashes once the battery gets low. For example: "After updating to iOS 7 my ...
11
votes
2answers
14k views

Repeated crashes of 'suggestd'

I've been running OS X 10.11 without issues since it was released — until today, when suggestd began repeatedly crashing (from every few minutes, up to every 30 seconds). What is suggestd and how do ...
11
votes
4answers
41k views

iMac freezes complete, except mouse pointer. What can I do?

Recently, I've noticed a strange behavior on my iMac (Yosemite 10.10.4, Late 2009). Everything freezes completely - it's totally unresponsive. HOWEVER, I can continue to control the mouse pointer ...
10
votes
2answers
1k views

Why does File:/// crash my app?

Whenever I type File:/// into the URL bar in Chrome, into Text Edit, and more, it crashes the app. I found out about this after reading this blog post. How can I avoid this crash and make it ...
10
votes
3answers
6k views

iMovie crashes on startup

I've just installed iMovie from the App Store. When I run it, it crashes after the Welcome wizard. I've rebooted, deleted and reinstalled, and the same thing happens each time. I've tried opening ...
10
votes
5answers
38k views

“This UPX compressed binary contains an invalid Mach-O header and cannot be loaded.”

I'm trying to launch an older app in macOS Sierra. It worked fine in El Capitan, however since the update to Sierra it crashes immediately on launch with the error… This UPX compressed binary ...
10
votes
3answers
12k views

Can't kill Preview app [duplicate]

I have strange problem, my Preview app is not responding and can't kill it. leo-mac:~ leo$ sudo killall Preview No matching processes were found Force Quit button also doesn't give any result. ps (...
10
votes
6answers
25k views

Following Mavericks upgrade, Microsoft Word closes silently right after opening

After the Mavericks upgrade, I'm seeing Microsoft Word close silently, no error message, about a second after opening. If I open a .docx file directly, the file displays during that one second, so it ...
9
votes
5answers
7k views

Starting Preview without opening previous PostScript documents

I'm running the latest version of OS X and Preview is hanging whenever I try to start it. It attempts to open the documents which I previously had open, which is ~10 PDFs and ~3 PostScript files, and ...
9
votes
3answers
3k views

Why does Finder use 59GB of swap space?

My new retina MacBook Pro(with 16GB RAM) keeps receiving this "Your Mac OS X startup disk has no more space available for application memory" message. I have 300 GB of free space on my hard drive, and ...
9
votes
2answers
2k views

My macbook pro os x sierra 10.12.3 keeps crashing and report AirPortBrcm4360 issue

My configuration : MacOS Sierra 10.12.3 (16D32) MacBook Pro (Retina, 15', late 2013), Model: MacBookPro11,2 2 GHz Intel Core i7 (i7-4750HQ) CPU: 4-core . BANK 0/DIMM0 .. 4 GB ...
8
votes
5answers
72k views

Is there a way to stop MS Word from automatically opening previously opened documents?

I know there's probably a setting in preferences, but I need to be able to do it without Word being open. The problem is one of my docx has become corrupt, so every time Word opens it immediately ...
8
votes
1answer
3k views

OS X Private Folder - Runaway file “crash recovery” 126.61GB!

Woke up this morning any my 250GB, which had approx. 50% free space last night, was totally out of disk space! Took me all day, but finally found a file in /private/var/audit/ called "20110423020458....
8
votes
3answers
8k views

How to solve blank Safari Window / Safari crash (10.1.2)?

Running Yosemite 10.10.5 on MacBook Air (early 2014), with Safari v. 10.1.2. New Safari windows come up blank. Typing a URL into them doesn't load the pages. Quitting Safari and relaunching causes ...
8
votes
1answer
5k views

MacOS High Sierra crashes after a while

Every time I start my MacBook, everything works fine. For around 3 minutes. Afterwards, it crashes with a kernel panic. I am forced to write this question in safe mode, as booting normally will make ...
8
votes
2answers
2k views

Safe to post iOS crash logs in public?

One of the iOS apps I use has been crashing a lot more than usual lately, so I'm posting about it on their forum. I've got a bunch of crash logs. Is it safe to post iOS crash logs in a public place? ...
8
votes
2answers
297 views

CrashReporter itself keeps crashing

I never get crash logs when an application crashes, and the reason is that CrashReporter itself crashes: 4/20/12 10:11:25 AM com.apple.launchd.peruser.501[104] (com.apple.ReportCrash.Self[133]) Job ...
8
votes
0answers
1k views

Kernel Panic right after sleep in macOS High Sierra

Recently I have noticed my MacBook Pro restarting as soon as it tries going to sleep. If I plug it in and leave it on for the whole day, it will work fine. I have tried resetting SMC, NVRAM etc. ...
8
votes
0answers
3k views

Can I turn off swap and/or memory compression on macOS 10.12, Sierra?

Is there a way with macOS 10.12, Sierra, to safely turn off compressed memory? And is there a way to turn off safely swap? This was possible on macOS 10.9 and macOS 10.10. Although it sometimes ...
7
votes
3answers
18k views

How to clean uninstall Adobe Acrobat Reader DC?

Having to fill a government document I was suggested to install the last version of Adobe Acrobat Reader DC on my Mac (10.10.4). I downloaded version 2015.009.20069 from Adobe server. This software ...
7
votes
4answers
5k views

MacBook Pro black screens and shuts off after a few minutes' use

I have a MacBook Pro 15" (mid 2014, running Sierra). Recently, it has started black screening and shutting off shortly after, after a few minutes' use—let's say 3 to 10 minutes. The screen will go ...
7
votes
1answer
6k views

Where are crash logs after a system freeze?

When your entire macOS freezes up and restarts, are there crash logs or core dumps to diagnose the problem? I would in particular like to know which kernel module was active at the time of the crash. ...
7
votes
1answer
6k views

Spigot - ApplicationManager quit unexpetedly

Since a few days ago, about every 20 seconds a popup window appears saying that ApplicationManager quit unexpectedly: I can't think what I could've done to cause this, but what is ApplicationManager ...
7
votes
4answers
10k views

MacBook Pro keeps freezing, could Google Update be the cause?

Last Dec (2012) my MacBook Pro (OS X Lion) started freezing, say 3 or 4 times a session. I ran both the Apple hardware diagnostic DVD (ran for hours, no problems), and I ran a disk scan, no problems ...
7
votes
2answers
3k views

GPU crashes on Yosemite

I have a mid-2012 MacBook Pro and updated to OS X Yosemite a few weeks ago. Several times since then the GPU has crashed where I can still move the mouse cursor around the screen and listen to audio ...
7
votes
2answers
6k views

Mac Sleep Wake Failure

I've got an iMac running High Sierra, and over the last couple of months it has developed a problem where it spontaneously reboots itself about once a day. The reboots always occur when the iMac is ...
7
votes
4answers
1k views

Sierra sudden shutdown and WiFi crashlogs

I have a very similar problem as outlined here. Several fresh installations of 10.12.3 as well as the beta did not fix the sudden restarts. I'm using a Mid 2014 MacBook Pro Retina with dedicated GPU. ...
7
votes
1answer
3k views

Why does my computer auto-restart after freezing (Lion 10.7.3), even when disabled?

Since recently upgrading to "Lion 10.7.3" I have had repeated instances of the machine hanging/crashing without warning and then silently restarting. Problem is, that such automatic restarts happen ...
6
votes
4answers
34k views

How to fix failing Open Directory (database “cn=authdata” cannot be opened, err 12) after hang

A Mac OS X Lion 10.7.5 server running Open Directory hung. SSH was still possible but the sudo reboot command didn't restart the server within 15 minutes. That is why a power cycle was issued. After ...
6
votes
5answers
6k views

Shutdown Cause -128

My Macbook pro (early 2011, upgraded to 10.11) started behaving strangely lately. It started randomly crashing multiple times of the day, and the only information I've been able to find is the ...
6
votes
1answer
6k views

Terminal: Application Not Responding

A few days ago, Terminal.app suddenly stopped working. Whenever I open it, the little light below the icon in the dock turns on (and stays on), but no window appears. When I right-click the icon, I'm ...
6
votes
2answers
31k views

iCloud PreferencesPane crashes after upgrade to Yosemite

I just upgraded to Mac OS X Yosemite 10.10. During the final step of the install, my network connection dropped while trying to set up the iCloud settings. As it says that I can skip this step and ...
6
votes
4answers
12k views

Report Crash ~350% CPU Yosemite

10.10.3 There is a process, I do not know how its started and what it starts, which uses ~350% of the CPU. Its performed by 'root'. When I quit it from the activity monitor it comes back straight ...
6
votes
2answers
3k views

MacBook Pro freeze and goes off by kernel panic

For several weeks, my mac bug when I use Chrome or Photoshop. The mouse cursor make rainbow loops, for 2/3 minutes I can't do anything and voilà, it turns off alone ! This happens 2/3 times a day! ...
6
votes
1answer
3k views

MacBook Pro 2017 randomly restarts during sleep

I have a new MBP 15 inch, 2017 w/touchbar (MacOS 10.12.5) and it restarts randomly during sleep. I could not find any pattern in kernel panic logs (few latest attached). Anonymous UUID: ...
6
votes
3answers
9k views

Bluetooth not available anymore

I have a Macbook Pro (late 2011) with the latest OS X (10.9.4) and once in a while the Bluetooth subsystem disappears and the system hangs for a few seconds every ~10 minutes. The icon in the menu bar ...
6
votes
2answers
816 views

Avoiding all apps reopening when OS X crashes

Sometimes my computer will crash and restart due to unknown errors. It usually happens when I'm working on something so a few apps are open. OS X has this annoying feature where it tries to reopen all ...