Questions tagged [crash]

An instance when a particular application or your entire Mac or iOS device refuses to respond and/or function properly. Usually causes the app to "quit" or the interface to "freeze".

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XProtect Consistently Eating Tons Of RAM?

I recently updated my 2017 MBP to Ventura. Ever since, my system has been running very poorly I've noted that 90% of the time, when it is acting up, there is an XProtectRemediatorSnowBeagle process ...
phnord's user avatar
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Why Mac (M1\M2) crashed while connecting to Win 7 PC via SMB

After choosing the guest option the system crashes and after the system restarts it gives the following logs to report, yes I've tried the Registered User option but that just not working. Panic(cpu 2 ...
Rehan Ali Khan's user avatar
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clear jEdit cache?

I've been using jEdit for years on Mac Recently I believe it crashed, or something must have happened, and it cannot start since then. I've been using jar installed file before, now I came across this ...
Miguel M's user avatar
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macOS Sonoma : Your computer was restarted because of a problem

Since last night, my MBA M1 is restarting whenever left idle or on sleep. Eventually it shows this error - Your computer was restarted because of a problem. I used LuLu and Firewall to make Photoshop ...
Aditya Sharma's user avatar
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Apple MacBook Air 2019 keeps crashing randomly (Kernel Panic)

My Macbook Air 2019 keeps crashing and restarting ("Your computer restarted because of a problem" - message on boot) over and over again. It happens randomly...after 5 minutes, after 10, ...
renaxdev's user avatar
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Enrolling my application to crash reporter, and get dumps on user consent

I know that when an application crashes on a user's device, macOS (or iOS) can collect a crash report. Users have the option to share these crash reports with Apple, and if the app is distributed ...
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The built-in Phone app hangs and crashes, how to restore without resetting the phone?

iPhone 13 Pro Max running iOS 17.1.2. Starting several months ago, the Phone app began to hang noticeably when started. It would display a blank black page for ten seconds or so, then the app's ...
GSerg's user avatar
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Problem with Intel Macook restarting

My intel MacBook 2020 with Sonoma OS has been restarting with these logs panic(cpu 1 caller 0xfffffff0289d03e0): ANS2 Recoverable Panic - assert failed: [14533]:apcie0[0]: 4/4 links are down linksts=...
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Booting from a SATA case crashes various operating systems

After installing Windows on an external drive, it crashes when connecting via a SATA case. (Crashes when booting Windows, Linux, and macOS). The installation was based on the answer from Drivers not ...
Vakror Alor's user avatar
2 votes
2 answers
291 views

macOS 14.1.1 Spotlight crashing

I have a MacBook Pro 13 inch(Intel, 2020, 4 Thunderbolt 3 ports) that is running macOS Sonoma 14.1.1(23B81) and when I press the spotlight icon and try to type anything, the text field disappears, and ...
Charlie's user avatar
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2021 M1 MacPro kept crashing (kernel panic)

I have a MacPro that's been freezing & restarting randomly every day for since late 2022 and I cannot figure out the cause. I've sent it to Apple Repair but they claimed they didn't find any ...
I_got_losts_of_questions's user avatar
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MacBook Pro crashes when plugging in external HD

Every time I plug my WD My Book Duo, my MacBook Pro (13-inch, 2017, MacOS 13.6.1 (22G313)) crashes. I don't think there's an issue with the WD tower; I think there's something wrong with the HDD ...
Jimmy Cloutier's user avatar
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Apple Wish Tk.framework always returns 137 with invalid code signature

I have the problem that I am trying to get started with an application that is based on the Tk framework. Unfortunately wish always returns permission denied when called directly and when calling it ...
Samuel's user avatar
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Diagnosticreports translated report portion lost (?) after clicking "Send to Apple"

An app crashed, and I'm shown the crash reporter interface. I previewed the crash report and can see the translated version. After I click on the "Send to Apple" button, it seems like the ...
Joy Jin's user avatar
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Mac OS 13.5.2 freeze and crash randomly getting more frequent these days

My Macbook Pro freezes randomly. The only way is overcome it is to restart manually. It was not that frequent a few months back but it's getting annoying now when I have to work. I have done ...
Rohit  Sthapit's user avatar
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correct strategy for MacBook Pro M1 32GB 2T repeated kernel panics

Some background: I bought the computer on May 2023, and ever since I keep getting kernel panic approximately every 3 weeks. I want to have the computer replaced but I need it for work and can't allow ...
Nir O.'s user avatar
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Unable to install any .pkg file after reinstalling Ventura - Installer crashes

Hoping someone can help. My Mac auto-updated to Sonoma when it released. As that caused a load of problems with the apps I use, I've wiped my hard drive, reinstalled Ventura and restored my files from ...
dan2784's user avatar
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macbook keeps on freezing and restarting every hour (kernel panic)

This is a problem that happens to persist for 2 days now. It feels like a ticking time bomb knowing that this happens again after one hour. The error message that appears says it is a kernel panic: &...
almondest_good's user avatar
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New Mac continues crashing even after changing memory

I am posting related to crashes I have had with my new Mac. The last time I posted about this someone had suggested to replace the memory cards since the previous crashes and report messages seem ...
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Crash while (trying) installing Snow Leopard

I wanted to upgrade my old Mid-2010 13" MacBook Pro with a 500GB drive I salvaged from a slightly newer ASUS laptop with a dead GPU, and also wanted to make a sort-of downgrade (from High Sierra) ...
The Chosen Nuke's user avatar
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Mail crashed, now insists it's the first run, wants to import emails

EDIT: I couldn't find any other solution to this, so I went ahead and let it import. Seems OK, except of course that I know have a pile of "Recovered Messages" mailboxes with thousands of ...
JVC's user avatar
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usb-c SD card reader works only if connected via usb-c to usb-a adapter (for a short time), flawless on other OS

I have two "survival kits" with USB cables, adapters, etc. on a credit-card size phone cradle. Very nice gizmo ... The two of them have an SD card reader built in, and both of them are ...
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MacBook Pro 16-inch 2019 fans spikes up then restarts [duplicate]

I did a fresh install of Catalina and Big Sur on my MacBook Pro 2019 16 inch. Randomly, the fans speed spikes up, laptop hangs, then restarts. panic(cpu 0 caller 0xfffffff0291cb8ec): ANS2 Recoverable ...
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Help - new Mac keeps crashing

I bought a new Mac just over a year ago and it keeps crashing on me. I recently did whole factory reset on it to see if that would help and it just crashed again. Can anyone tell from the error ...
nycmac's user avatar
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Kernel Panics in Macbook Pro model A2141

Getting regular shutdowns due to a kernel panic regardless of what programs are running. Can someone please help in deciphering this error message? From what I read it might be a bad memory chip? Any ...
Paul's user avatar
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Kernel Panic - RSYNC 3.2.7 - While backing up to (SMB) Network Drive/NAS

Kernel Panic / Crash using rsync 3.2.7 I am trying to do this with Launch Control but it also crashes when I run this script from Terminal: #!/bin/zsh /opt/homebrew/Cellar/rsync/3.2.7_1/bin/rsync -...
Fred Maher's user avatar
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1 answer
387 views

Problem connecting iPhone to iTunes after upgrade to High Sierra

A week ago, my mac pro 2012 was running Yosemite. At that point I made a backup of my phone, a 6s. currently running iOS 15.7.6 I then upgraded my mac it to High Sierra. The night before, my phone ...
Sherwood Botsford's user avatar
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Final Cut crashes when I press the "delete" key

I am having a really difficult time while working on Final Cut Pro. When I am sorting footage and I press the "delete" key to reject a clip, FCP crashes. It doesn't happen every time but it ...
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Spotlight keeps crashing on Mac Sierra 10.13.3

This morning I installed a driver for a microphone and soon after Spotlight has been crashing on and off. I have un-installed the driver, rebooted it multiple times but the problems persists. Problem ...
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Finder and Spotlight freeze constantly

Issue When trying to use Finder, the window will freeze and become unresponsive. Trying to relaunch or force quit fails. The only thing that fixes it is a full restart of the computer. When trying to ...
snowe2010's user avatar
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1 answer
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I updated my Mac (to Monterey 12.5) and now none of my apps that I installed from the internet are launching

I recently updated my Mac to Monterey 12.5 and now none of the apps I have are updating. Here's a crash report from when I tried to open OBS. I attempted to reinstall, but no luck. Is there anything ...
Freya Donati's user avatar
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56 views

iPad 2018 completely dead

I have a iPad 2018, which will not turn on anymore. I was just browsing on safari and suddenly the iPad crashed and will not turn on anymore. I tried the following: Charge the iPad (with different ...
RatingDevelopment's user avatar
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Disable cleanup/purging of crash reports

From the man page: SubmitDiagInfo also cleans up any diagnostic and usage information which was created more than one month ago and is no longer needed. How can I disable this behavior or set a ...
Joy Jin's user avatar
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Bluetooth devices all disconnect simultaneously, repeating once in a while

So, it looks like my bluetoothd is occasionally crashing with SIGABRT: Usually, it's a couple times a day; but just now it's happened over and over in the last hour or so. Here's a full crash log for ...
ELLIOTTCABLE's user avatar
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1 answer
868 views

IBM SPSS Statistics 28 fails to open in macOS 12 (Monterrey)

IBM SPSS Statistics crashes immediately after opening the application. The error message in the Apple Crash Report is "stats quit unexpectedly". I followed the advices here and here, but ...
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Investigating why macOS sometimes completely locks up / crashes in a progressive way related to file or network access

I've observed that macOS 10.15 and earlier have a pervasive, somewhat rare bug where certain situations involving network or file access can cause the entire system to progressively lockup, until ...
Bri Bri's user avatar
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My iMac (5K, 27 inch, 2019) '...restarted because of a problem'. Every time it restarted it would return to this screen, stuck in a loop

My iMac was working perfectly fine (as far as I could tell) on Saturday night. I turned it on Sunday morning to be met with a slow load time, and eventually a black screen saying "Your computer ...
Luke's user avatar
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1 answer
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Preview app keep crashing (13.2.1 (22D68))

I edited a PDF with Acrobat, but now when I try to open Preview, it crashes immediately without generating a bug report (it did the first time). I tried to locate the com.apple.Preview.plist file to ...
Kevin's user avatar
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2 votes
0 answers
262 views

Regular crashes of WindowServer on iMac27 without external monitor

We have multiple iMacs27 in our office that have the same issue. While working with Vectorworks (our cad-software) the system freezes and then returns to login, with all windows closed. This issue is ...
doldversbach's user avatar
1 vote
2 answers
333 views

Is my MacBook Air Hacked?

My MacBook Air was sent to a Technical Service from Apple in May 2022 because the login password didn’t work anymore and some strange things happened from that day to the present that concern me. The ...
Leandro Cerisola's user avatar
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1 answer
267 views

iMac keeps crashing on render

Problem: I have a iMac 2019 27-inch and when I try to render a video in Final Cut Pro or Davinci Resolve there could be happening 3 things: Mac crashes completely, restarts and shows a kernel panic. ...
RatingDevelopment's user avatar
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1k views

iPhone 13 Pro Restarts Unexpectedly with Panic Log

The iOS and all Apps are updated to newest; it will restart unexpectedly without regular. The last reboot time is 2023-01-03. Some panic log: {"bug_type":"210","timestamp&...
VictorLee's user avatar
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Why does my mid-2012 MBP crash each night, while 'sleeping', due to a suspected bundle: com.apple.driver.AirPort.Brcm436?

I wanted to note that; my MBP is running the latest/last iteration of Catalina, which seems to work very well in every other respect. It only just occurred to me that; maybe if I turn off wifi (I'm ...
Tim Him's user avatar
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2 votes
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late 2014 iMac crashing when going to screen saver or sleep

I have been coming back to may computer several times today and finding that it has crashed and restarted. below is a copy of the report. Any assistance would be greatly appreciated. I am running ...
Bryan Yoffe's user avatar
1 vote
0 answers
283 views

Mystery MOV file on iPhone crashes share in iOS

Somehow this white background image file got generated on my iPhone. It shows up in the Photos app like the following screenshot highlights with the info details displayed. You can see it's a white ...
jxramos's user avatar
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3 votes
2 answers
742 views

WhatsApp crashing when linking to Web

I have this annoying issue for which I couldn’t find a solution anywhere. I’ve just migrated from Android to iPhone and transferred my WhatsApp backup. The app on the iPhone 14 pro works fine, no ...
maupertius's user avatar
1 vote
1 answer
114 views

Automator crashes upon startup

On Monterey (12.6.2), on a heavily-upgraded Mac Pro 4,1, Automator reliably crashes immediately upon startup. It did this when I was running Catalina, too, but I didn't have a need for it until lately....
Jan Steinman's user avatar
1 vote
1 answer
138 views

RAID crash on Mac Studio

I have a Mobius 5C external 16TB USB-C RAID connected to a Mac Studio Ultra. Whenever I try to copy anything to it I get an instant crash and then restart. The RAID is formatted as HFS+ and I think ...
Wanda Scutnik's user avatar
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1 answer
107 views

Unable to open some Apps on M1- CPU consumptions are 100%

I'm currently running macOS Ventura 13.0.1. I cannot open some apps like iterm2 and Mathematica today. I find that after I open these apps, the background CPU consumption reaches 100%, as shown below: ...
Charmbracelet's user avatar
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41 views

MacBook Pro 2019 13 inch random shut off

So I have a MacBook Pro 2019 13 inch, at the moment it doesn't have macOS on it. Trying to run Internet Recovery gives the prompt: "A software update is required to use this startup disk". ...
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