Questions tagged [cellular-carriers]

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0answers
31 views

Why does my cellular data connection keep dropping on an iPhone?

I have an iPhone 6 and recently I have been having issues with my data. Either the connection randomly drops or becomes so slow its unusable. This is very frustrating because my iPhone's hotspot is ...
1
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1answer
24 views

Configuring Wi-Fi calling with MVNO

Given a T-mobile issued iPhone that is Wi-Fi compatible and SIM unlocked, How can I configure wifi calling to work with a corresponding Mobile Virtual Network Operator (MVNO) (i.e. Mint Mobile)?
3
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1answer
35 views

iPhone 'My Number' is missing in the settings app - can I get it reinstated?

My number tab is not showing any number and it's blank. I am unable to tap on it to input the number myself. Hence, iMessage and Facetime can not be accessed using my phone number. How can I get my ...
0
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1answer
18 views

Mobile data Network selection

In settings > mobile data > network selection, there is an option called automatic. I turned this off, and it seemed to show which other mobile networks there were available, e.g. EE, 3, and so ...
3
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3answers
252 views

WhatsApp calls on an iPhone and “data” and “minutes”

Am I right that if I use my iPhone (which I have not yet bought) to make a WhatsApp to WhatsApp call then the position is as follows? If I am using wifi, this activity does not incur charges (because ...
0
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1answer
55 views

How do I report spam that appeared in Messages on my iPhone? - In particular, the kind marked, “Text Message”

How do I report this spam that appeared in Messages on my iPhone? My carrier is AT&T. As I understand it, we can tell from the screen shot (because of the "Text Message") that my carrier delivered ...
1
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0answers
101 views

iPhone using cellular data even if disabled

I'm currently abroad and my carrier is charging absurd fees for data plan. I decided to turn off completely cellular data and rely only on WiFi but my iPhone is still using few KBs of data every day. ...
0
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0answers
11 views

VoLTE and Wi-Fi Calling

An iPhone XR is connected to TMO Wi-Fi calling and an iPhone XS is not Wi-Fi connected. Assuming that the XS is on network supporting VoLTE: will LTE VoIP traffic be routed through Wi-Fi to the XR?...
3
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1answer
94 views

To understand working of Cellular iPad+iPhone and number of sim cards required

I am totally confused by iPad Cellular calling features. If I put a sim card in iPad cellular, how do I make or receive calls in iPad since, there is no default dial app in iPad. Case 1: 1 sim card: ...
3
votes
1answer
400 views

I can’t remove my old phone number from iMessage or FaceTime

I had an old phone number on my iPhone 8 carrier free. I recently switched to another carrier but I cannot use my new phone number to activate iMessage. Furthermore, I cannot remove my old phone ...
0
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0answers
27 views

Why does iTunes ask me to update my carrier settings?

and then tell me that it has failed ... Should I just ignore this as my phone is working fine? My internet connection is fine.
0
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0answers
482 views

Previous .ipcc files for iOS

My operator recently pushed a carrier update and it has messed up my 2G/3G/LTE switch, which is vital for my survival in low signal-strength area. So reverting to old settings is only way for me. For ...
3
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2answers
28 views

Reseting iPhone 6s with iTunes

My iPhone 6s is disabled. If I reset it with iTunes will I lose service with my carrier? I already know how to erase my information off the iPhone with iTunes, but I'm wondering if I do it, will I ...
1
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1answer
58 views

iPhone 7 has a cellular bug. Apple will repair - if i pay $$$ to have screen fixed too. Help!

iPhone 7 has a known bug that causes cellular service to sometimes fail - so the phone no longer works as a phone. Took phone with this bug into Genius bar, and was told they'd repair it for free - ...
1
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0answers
419 views

Is iPhone X (model A1901) totally useless in China?

This is a screenshot from the device that I have: I was doing research which Chinese operator is compatible with my device. iPhone X - Technical Specifications - https://support.apple.com/kb/SP770 ...
1
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0answers
19 views

How to get an iPhone 5 from Verizon to get data service on Project Fi?

I have an unlocked Verizon iPhone 5. I put a Google Project Fi SIM card on it (which uses T-Mobile's network) and I could only make/receive calls and text messages. I would not connect to mobile data, ...
2
votes
1answer
31 views

How to change carrier on iPad 2nd generation?

I have a 2nd generation iPad which has both WiFi and Cellular connection. It is an iPad that I was using during a few years that I was living in Japan and has a Japanese phone company cellular ...
2
votes
2answers
3k views

Visual Voicemail Save Greeting: The operation could not be completed. (com.apple.mobilephone error 1035.)

I have MetroPCS. I set up my greeting earlier this week. I had bad reception so called their support and they 'reset the network'. Now I can't save my voicemail greeting. I get this error. I took the ...
5
votes
2answers
7k views

Should I jailbreak my phone or unlock it?

My sister recently gave me her iPhone 7+ from T-mobile because she has switched phone companies. The only problem is she owes T-mobile for the phone but I doubt she is planning on paying off the phone ...
6
votes
1answer
865 views

Lock code needed to erase Iphone data

About a week ago, I went to the Sprint store, and traded in my iPhone 6 for an iPhone 8. They told me that they wouldn't erase the data on my existing phone for a few days in case I noticed that ...
1
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2answers
8k views

How to disable phone calls and text messages in iOS / on iPhone?

I don‘t use mobile phone call and text messaging any longer but I need to keep cellular data / internet running since FaceTime, WhatsApp replace sms and cellular calls with better quality. To ...
1
vote
1answer
13k views

Recovering lost voicemails after carrier switch

I switched from AT&T to T-Mobile today, and all the voicemails I had on my iPhone 5S (iOS 11) were lost after my AT&T account was closed. How can I recover them?
1
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0answers
127 views

How do I open a .prl file?

What program can I use to open a .prl file? I want to view the preferred roaming list from my carrier bundle, but I don’t know which software will open this file.
3
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4answers
602 views

Control iPhone Remotely

Can you control an iPhone remotely using Mobile Device Management protocol? or any other protocol/service? Of course, the user's consent will be obtained before performing any actions. I am mainly ...
0
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1answer
36 views

iPhone 4 jailbroken

I have a jail broken iPhone 4 (allowing me to use it as unlocked) but I have no idea if this phone was initially locked to a network in the first place before it was jailbroken. I have entered my ...
1
vote
1answer
167 views

(iOS 11) What does “ESN Locked,” mean? (Sprint)

I'm trying to sell my phone on eBay but they returned it and said the issue was that the ESN was locked. What does that mean and how can I fix it? The phone is connected to Sprint. Thank You!
3
votes
1answer
2k views

Wrong carrier name

Two days ago I noticed that my iPhone 7 (iOS 11.2 Beta 4) switched to another (foreign) carrier. This hasn't happened in a long time but since I live near a border I thought it plausible and just ...
2
votes
1answer
192 views

iCloud Locked AT&T iPhone 6

My Friend recently gave me her old iPhone 6 and she said that it was currently iCloud locked to AT&T. I have no clue what an iCloud locked AT&T iPhone means. Can I still use the iCloud Locked ...
1
vote
2answers
79 views

Is it necessary to select a carrier when buying an iPhone online from Apple?

I am planning to buy an iPhone X during an upcoming USA trip. During the buying process on the Apple Store, I am asked to select a carrier between AT&T, T-Mobile, Sprint and Verzion. I dot not ...
1
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1answer
404 views

Are all iPhones the same across carriers now?

I know that several years ago, some iPhones had CDMA and others GSM, and others yet had both, depending on which carrier the phones were meant to work with. But I read somewhere that nowadays, all of ...
1
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1answer
461 views

Where to find model for downgrade.Is that GSM or Global?

I would like to know my iPhone's model no. Is that GSM or Global? On the back of the phone it says “Designed by Apple in California Assembled in China – Model A1530”. I am from India. Where do I find ...
1
vote
1answer
600 views

Retrieving phone call duration on iOS?

I'd like to see data on past voice calls using an iPhone. How far back can you check for a time duration that was made on my behalf without resorting to contacting a cellular carrier or looking at my ...
1
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1answer
2k views

Why does my cellular iPad not have the cellular capabilities?

I’ve recently purchased an iPad Air advertised as ‘Wifi Only’ but it has the sim card tray & antenna. I’ve got the exact same model A1475 in a different storage capacity variant side-by-side with ...
2
votes
2answers
549 views

How to unlock an iPhone which locked to TalkTalk?

I have an iPhone 6S locked to TalkTalk (a UK network) which was bought from Carphone Warehouse - a retailer so it locks to whatever network of the first sim that is inserted (TalkTalk). Since ...
1
vote
1answer
6k views

iPhone, is Reset Network settings necessary after a Carrier profile install?

My phone carrier requested an update of the Carrier Profile (Delete + Install). They suggested also to perform a Reset Network settings after the profile installation. Is it really necessary? I don'...
1
vote
2answers
425 views

Can I use my UK iPhone 5S in the USA?

I have an iPhone 5S registered in the United Kingdom with a United Kingdom simcard and number from T-Mobile. I have moved to the USA permanently and cannot call or text any American numbers. I have ...
0
votes
1answer
299 views

How to connect unlocked iPhone 5s to Verizon

I have a fully unlocked iPhone 5s bought in New Zealand, and I wish to use it in the US on the Verizon network, however when I gave them the IMEI number they said it was locked and they couldn't ...
3
votes
1answer
2k views

Manually update carrier settings after dismissing prompt

My iPhone with iOS 10 recently popped up a dialogue prompting me to update my carrier settings and I accidentally pressed not now. Is there a way to re-open that dialogue? A button that should be ...
4
votes
2answers
4k views

iPhone Manual Carrier Selection

I have a Project Fi data-only SIM in my iPhone 6 (iOS 10). The data-only SIM allows my GSM-only iPhone (bought with an AT&T SIM) to get service from T-Mobile and would let me get service from ...
4
votes
3answers
935 views

Will SIM-free iPhone from Apple lock to first carrier activated?

Suppose I buy an iPhone 7 directly from Apple, and I select the SIM-free version. Will this lock to the first carrier it is activated with? Or is it unlocked for life so I'll be able to switch ...
1
vote
1answer
426 views

Is a sim-free iPhone different from a virtual-sim iPhone?

We read that Apple has a patent on a 'virtual sim' iPhone. Then we saw that Apple was selling a 'sim-free' iPhone. Both allow you to choose your carrier later. These appear to be different ...
1
vote
2answers
5k views

I have the same number on 2 different phones with 2 different carriers [closed]

I recently switched carriers and everything was done over the phone. I provided my account number etc from my old carrier to my new carrier and authorized everything to be transferred over. I ...
1
vote
12answers
58k views

“Could not activate cellular data network” - cellular data not working on iPhone

I am getting an iOS system error: Could not activate cellular data network Turn on cellular data or use Wi-Fi to access data. while I'm not connected to Wi-Fi and I'm trying to use any apps ...
3
votes
2answers
1k views

When I get a phone call or text, my iPhone, Apple Watch, and Mac all ring at the same time

I'm a developer and it's possible to use BTLE to determine the proximity of a device from another. Is there any way to get only one device to ring when they are all adjacent to each other? For ...
4
votes
1answer
126 views

How can I tell if one iPhone receiver works as well as another?

My spouse and I were driving onI84/81 in Annville, PA. Her iPhone 6S was in LTE mode. My iPhone SE was in Edge. We both have T-Mobile as a carrier. Do the two iphones have the same radios on the ...
0
votes
1answer
2k views

Which carriers support iOS 10's voicemail transcription?

I'm curious because I don't see any text under my voicemails when I tap on them, but I've seen videos of that being what you do, and I've read that it doesn't require any activation. I don't see why ...
2
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1answer
68 views

Personal Hotspot question

So I have an iPhone that's connected to wifi. I forgot the Wifi password and want to connect a device to my phones personal hotspot, does it cost extra money if I do?
0
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0answers
404 views

How to determine carrier for iPhone?

I have an iPhone 5c and I need to determine the carrier for it. How can I do this? The phone is not currently activated and I do not have a sim. I need to determine the carrier so I know what sim to ...
0
votes
2answers
192 views

Data voice call between two apple phones

My girlfriend and I will be travelling in USA and using ATandT pay as you go sim cards while there. The only problem is that we don't get International calling. So I want my gf to be able to use data ...
0
votes
1answer
70 views

Do cell carries have access to FaceTime information?

On the newest iPhone, do cell phone carriers have access to FaceTime call data (such as which caller initiated and ended a FaceTime call)?