Questions tagged [cellular-carriers]

The tag has no usage guidance.

Filter by
Sorted by
Tagged with
1
vote
0answers
21 views

Why does my cellular data connection keep dropping on an iPhone?

I have an iPhone 6 and recently I have been having issues with my data. Either the connection randomly drops or becomes so slow its unusable. This is very frustrating because my iPhone's hotspot is ...
1
vote
1answer
24 views

Configuring Wi-Fi calling with MVNO

Given a T-mobile issued iPhone that is Wi-Fi compatible and SIM unlocked, How can I configure wifi calling to work with a corresponding Mobile Virtual Network Operator (MVNO) (i.e. Mint Mobile)?
0
votes
1answer
54 views

How do I report spam that appeared in Messages on my iPhone? - In particular, the kind marked, “Text Message”

How do I report this spam that appeared in Messages on my iPhone? My carrier is AT&T. As I understand it, we can tell from the screen shot (because of the "Text Message") that my carrier delivered ...
3
votes
1answer
35 views

iPhone 'My Number' is missing in the settings app - can I get it reinstated?

My number tab is not showing any number and it's blank. I am unable to tap on it to input the number myself. Hence, iMessage and Facetime can not be accessed using my phone number. How can I get my ...
0
votes
1answer
17 views

Mobile data Network selection

In settings > mobile data > network selection, there is an option called automatic. I turned this off, and it seemed to show which other mobile networks there were available, e.g. EE, 3, and so ...
3
votes
3answers
249 views

WhatsApp calls on an iPhone and “data” and “minutes”

Am I right that if I use my iPhone (which I have not yet bought) to make a WhatsApp to WhatsApp call then the position is as follows? If I am using wifi, this activity does not incur charges (because ...
3
votes
1answer
2k views

Wrong carrier name

Two days ago I noticed that my iPhone 7 (iOS 11.2 Beta 4) switched to another (foreign) carrier. This hasn't happened in a long time but since I live near a border I thought it plausible and just ...
1
vote
0answers
100 views

iPhone using cellular data even if disabled

I'm currently abroad and my carrier is charging absurd fees for data plan. I decided to turn off completely cellular data and rely only on WiFi but my iPhone is still using few KBs of data every day. ...
0
votes
0answers
11 views

VoLTE and Wi-Fi Calling

An iPhone XR is connected to TMO Wi-Fi calling and an iPhone XS is not Wi-Fi connected. Assuming that the XS is on network supporting VoLTE: will LTE VoIP traffic be routed through Wi-Fi to the XR?...
3
votes
1answer
90 views

To understand working of Cellular iPad+iPhone and number of sim cards required

I am totally confused by iPad Cellular calling features. If I put a sim card in iPad cellular, how do I make or receive calls in iPad since, there is no default dial app in iPad. Case 1: 1 sim card: ...
3
votes
1answer
369 views

I can’t remove my old phone number from iMessage or FaceTime

I had an old phone number on my iPhone 8 carrier free. I recently switched to another carrier but I cannot use my new phone number to activate iMessage. Furthermore, I cannot remove my old phone ...
0
votes
0answers
27 views

Why does iTunes ask me to update my carrier settings?

and then tell me that it has failed ... Should I just ignore this as my phone is working fine? My internet connection is fine.
1
vote
2answers
425 views

Can I use my UK iPhone 5S in the USA?

I have an iPhone 5S registered in the United Kingdom with a United Kingdom simcard and number from T-Mobile. I have moved to the USA permanently and cannot call or text any American numbers. I have ...
1
vote
12answers
58k views

“Could not activate cellular data network” - cellular data not working on iPhone

I am getting an iOS system error: Could not activate cellular data network Turn on cellular data or use Wi-Fi to access data. while I'm not connected to Wi-Fi and I'm trying to use any apps ...
0
votes
0answers
470 views

Previous .ipcc files for iOS

My operator recently pushed a carrier update and it has messed up my 2G/3G/LTE switch, which is vital for my survival in low signal-strength area. So reverting to old settings is only way for me. For ...
3
votes
2answers
28 views

Reseting iPhone 6s with iTunes

My iPhone 6s is disabled. If I reset it with iTunes will I lose service with my carrier? I already know how to erase my information off the iPhone with iTunes, but I'm wondering if I do it, will I ...
2
votes
2answers
3k views

Visual Voicemail Save Greeting: The operation could not be completed. (com.apple.mobilephone error 1035.)

I have MetroPCS. I set up my greeting earlier this week. I had bad reception so called their support and they 'reset the network'. Now I can't save my voicemail greeting. I get this error. I took the ...
1
vote
1answer
459 views

Where to find model for downgrade.Is that GSM or Global?

I would like to know my iPhone's model no. Is that GSM or Global? On the back of the phone it says “Designed by Apple in California Assembled in China – Model A1530”. I am from India. Where do I find ...
1
vote
2answers
8k views

How to disable phone calls and text messages in iOS / on iPhone?

I don‘t use mobile phone call and text messaging any longer but I need to keep cellular data / internet running since FaceTime, WhatsApp replace sms and cellular calls with better quality. To ...
1
vote
1answer
57 views

iPhone 7 has a cellular bug. Apple will repair - if i pay $$$ to have screen fixed too. Help!

iPhone 7 has a known bug that causes cellular service to sometimes fail - so the phone no longer works as a phone. Took phone with this bug into Genius bar, and was told they'd repair it for free - ...
1
vote
0answers
417 views

Is iPhone X (model A1901) totally useless in China?

This is a screenshot from the device that I have: I was doing research which Chinese operator is compatible with my device. iPhone X - Technical Specifications - https://support.apple.com/kb/SP770 ...
2
votes
2answers
3k views

Personal hotspot problem: “Set Up Personal Hotspot”

I am trying to enable my the hotspot from my iPhone 6. I am in the beta program (if that matters). I am on Verizon. Whenever I press, "Set Up Personal Hotspot" it brings up this message, "To ...
1
vote
1answer
852 views

Personal hotspot unavailable intermittently, “contact your carrier”

A friend has an iPhone 6 and a plan that includes tethering. A couple of weeks ago, her "personal hotspot" feature started acting up. It tends to be inactive. When you try to activate it, you get a ...
1
vote
0answers
18 views

How to get an iPhone 5 from Verizon to get data service on Project Fi?

I have an unlocked Verizon iPhone 5. I put a Google Project Fi SIM card on it (which uses T-Mobile's network) and I could only make/receive calls and text messages. I would not connect to mobile data, ...
1
vote
1answer
12k views

Recovering lost voicemails after carrier switch

I switched from AT&T to T-Mobile today, and all the voicemails I had on my iPhone 5S (iOS 11) were lost after my AT&T account was closed. How can I recover them?
2
votes
1answer
31 views

How to change carrier on iPad 2nd generation?

I have a 2nd generation iPad which has both WiFi and Cellular connection. It is an iPad that I was using during a few years that I was living in Japan and has a Japanese phone company cellular ...
5
votes
2answers
7k views

Should I jailbreak my phone or unlock it?

My sister recently gave me her iPhone 7+ from T-mobile because she has switched phone companies. The only problem is she owes T-mobile for the phone but I doubt she is planning on paying off the phone ...
6
votes
1answer
865 views

Lock code needed to erase Iphone data

About a week ago, I went to the Sprint store, and traded in my iPhone 6 for an iPhone 8. They told me that they wouldn't erase the data on my existing phone for a few days in case I noticed that ...
2
votes
5answers
53k views

How can i get delivery confirmation for sent sms?

I recently bought an iPhone and can't get the delivery confirmation when i send an sms. I went from reading this thread at Apple forums and have some clarifications. Old phones seems to can, last ...
3
votes
4answers
130k views

What does it mean if the phone does half a ring before going straight to voicemail?

So many times, I'll call someone (iPhone to iPhone) and the iPhone will ring once, but goes to voice mail immediately about halfway through the ring. What are the possibilities? I'm assuming the ...
2
votes
1answer
1k views

Why does AT&T claim I used more data than my iPhone does?

I reset my data usage in Settings (iPhone 4s) at the start of every billing cycle. Every month I near my data limit of 2GB so it's important to me to be careful of this number. However it seems like ...
3
votes
4answers
602 views

Control iPhone Remotely

Can you control an iPhone remotely using Mobile Device Management protocol? or any other protocol/service? Of course, the user's consent will be obtained before performing any actions. I am mainly ...
1
vote
0answers
125 views

How do I open a .prl file?

What program can I use to open a .prl file? I want to view the preferred roaming list from my carrier bundle, but I don’t know which software will open this file.
0
votes
1answer
36 views

iPhone 4 jailbroken

I have a jail broken iPhone 4 (allowing me to use it as unlocked) but I have no idea if this phone was initially locked to a network in the first place before it was jailbroken. I have entered my ...
1
vote
2answers
2k views

Unlocked 5s won't connect to new carrier (docomo) data network

I recently moved to Japan and got a new SIM card, with a contract, from docomo (one of the major carriers here). I had my iPhone 5s unlocked by a third party, and inserted the new SIM card into this ...
1
vote
1answer
166 views

(iOS 11) What does “ESN Locked,” mean? (Sprint)

I'm trying to sell my phone on eBay but they returned it and said the issue was that the ESN was locked. What does that mean and how can I fix it? The phone is connected to Sprint. Thank You!
0
votes
1answer
70 views

Do cell carries have access to FaceTime information?

On the newest iPhone, do cell phone carriers have access to FaceTime call data (such as which caller initiated and ended a FaceTime call)?
2
votes
1answer
192 views

iCloud Locked AT&T iPhone 6

My Friend recently gave me her old iPhone 6 and she said that it was currently iCloud locked to AT&T. I have no clue what an iCloud locked AT&T iPhone means. Can I still use the iCloud Locked ...
1
vote
2answers
79 views

Is it necessary to select a carrier when buying an iPhone online from Apple?

I am planning to buy an iPhone X during an upcoming USA trip. During the buying process on the Apple Store, I am asked to select a carrier between AT&T, T-Mobile, Sprint and Verzion. I dot not ...
1
vote
1answer
399 views

Are all iPhones the same across carriers now?

I know that several years ago, some iPhones had CDMA and others GSM, and others yet had both, depending on which carrier the phones were meant to work with. But I read somewhere that nowadays, all of ...
-1
votes
4answers
55k views

I can't make or receive calls on my IPhone 5c iOS 8.1

I have a new problem with my iPhone 5c, I can't make any calls from it, but when I use my SIM on other phone it has no problem, and when I put another SIM it can't receive calls either, so obviously ...
1
vote
1answer
595 views

Retrieving phone call duration on iOS?

I'd like to see data on past voice calls using an iPhone. How far back can you check for a time duration that was made on my behalf without resorting to contacting a cellular carrier or looking at my ...
0
votes
2answers
360 views

Unlock iPhone 5 help

I have an iPhone 5 through Virgin Mobile USA. They say cannot unlock it due to "not having the technology", they say they can only unlock iPhone 5c and 5s. They did however give me the code which is ...
4
votes
3answers
929 views

Will SIM-free iPhone from Apple lock to first carrier activated?

Suppose I buy an iPhone 7 directly from Apple, and I select the SIM-free version. Will this lock to the first carrier it is activated with? Or is it unlocked for life so I'll be able to switch ...
2
votes
2answers
549 views

How to unlock an iPhone which locked to TalkTalk?

I have an iPhone 6S locked to TalkTalk (a UK network) which was bought from Carphone Warehouse - a retailer so it locks to whatever network of the first sim that is inserted (TalkTalk). Since ...
1
vote
1answer
2k views

Why does my cellular iPad not have the cellular capabilities?

I’ve recently purchased an iPad Air advertised as ‘Wifi Only’ but it has the sim card tray & antenna. I’ve got the exact same model A1475 in a different storage capacity variant side-by-side with ...
4
votes
10answers
202k views

Can I exchange an iPhone 4 with an iPhone 5 without getting a new SIM?

I understand that for certain iPhone models it is necessary to get a new SIM if I want to exchange them. If I have a 4S and want to exchange it with a user who has just purchased a 5, is this ...
4
votes
4answers
356 views

Is the Verizon iPhone 4 susceptible to the 'grip of death'?

Of course, it's possible to get any phone to lose a bit of signal if you cover the antenna with your hands, but I'm wondering if the Verizon iPhone 4 also suffers from the attenuation issues that the ...
4
votes
2answers
4k views

iPhone Manual Carrier Selection

I have a Project Fi data-only SIM in my iPhone 6 (iOS 10). The data-only SIM allows my GSM-only iPhone (bought with an AT&T SIM) to get service from T-Mobile and would let me get service from ...
1
vote
1answer
6k views

iPhone, is Reset Network settings necessary after a Carrier profile install?

My phone carrier requested an update of the Carrier Profile (Delete + Install). They suggested also to perform a Reset Network settings after the profile installation. Is it really necessary? I don'...