Questions tagged [apple-store]

The stores operated by Apple Retail as well as the online, and custom stores for education, business and/or enterprise.

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1answer
7k views

When will app reviewed from apple after rejection of app due to metadata rejection?

I have submitted my app on August 20th for apple review. But my app was rejected by apple on 29th of august due to metadata rejection .On 30th of august again I have submitted my app for review.. So ...
2
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1answer
349 views

Will a MacBook work if bought from a different country?

If I buy MacBook from Pakistan, will it work in Canada?
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1answer
322 views

Can I buy a refurbished Macbook in the offline London Apple Store

I'm about to travel to UK, and i'm wondering if I can buy a refurbished Macbook, straight from the Apple Store, not from the website. I'm not a UK resident, and I would like to get a TAX refund, and ...
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2answers
6k views

iPhone 6 dropped on my sink no cracks but broken inside [duplicate]

When I dropped my iPhone on the sink it didn't crack but it did break inside. I can't use my iPhone. I can turn it on but it isn't fully functional. There are lines and white blocks on the screen. I ...
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1answer
456 views

Can two almost identical apps be uploaded on Apple Store?

I want to upload two apps just with color and name difference on Apple Store. Is it possible, as I have heard that Apple blocks similar apps?
2
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1answer
211 views

Sharing my paid app on my iOS devices

I have an iPhone 5 and need to buy an app which is quite expensive. The first question: if I want to use this app on my iPad (which has the same Apple ID), would I have to buy it again or not? The ...
0
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1answer
772 views

Does Apple's Out-of-Warranty Replacement cover iPhones regardless of condition?

I have a water-damaged iPhone 6. I took it to a non-Apple repair shop after the plunge (the Apple Store was too far away for urgent service), but it still does not work. It powers on, but the screen ...
2
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3answers
2k views

Costs of canceling repair?

After cracking my iPhone, I contacted apple support, started a service request, and filled out the ""Send in for Service" option. However, I am now trying to cancel (which apparently is done by simply ...
0
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1answer
42 views

Spotify Account on Iphone

Can i use my normal (on the website created) Spotify Premium Account on the iPhone or do I have to purchase Premium on iTunes/the Appstore ?
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2answers
3k views

24 Hour Activation?

I bought an iTunes gift card that was worth 15 dollars. When I got back home, I tried activating the code, but it said my code needed to be activated. When I looked at my receipt, I found out that it ...
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2answers
1k views

Unlock iPhone from Japan to Kazakhstan

Is there any way I can unlock an iPhone 6 in Japan and use it in Kazakhstan? I heard from reading other forums that it's got to be unlocked, but aside from that how can I be sure it will work back in ...
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1answer
36 views

Can I keep apple appstore revenue with apple for longer time?

I would like to know weather I can keep my appstore revenue with apple and withdraw whenever I like..?
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2answers
1k views

Sending a product on the Apple Store as a gift to a friend?

I want to make a purchase from the Apple Store as a gift to my friend. The purchase is a physical item (e.g., iPhone), rather than an app to download. Because I live far away from her, I want to use ...
10
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3answers
26k views

Which MacBook doesn't have any fans?

I'm looking to buy a MacBook Pro (13"), but I want it to be as quiet as possible. So, which MacBook Pro doesn't have fan? Only the Gen-5 Broadwell CPU?
4
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1answer
3k views

throughout repairing, Apple provide a macbook?

I am thinking to give my macbook pro to apple service. Because on the right side, USB, hdmi and sd card reader are not working. According to the people in the store, it will take about 3-5 days to fix ...
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2answers
183 views

Can I test App in Apple store

I found an iOS 8 bug and that bug doesn't allow me to test mediation between ads. I know it's not an issue with my code because everything works fine with iOS 7 simulators and devices and iOS 8 ...
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1answer
86 views

Got my funds on an international debit card frozen trying to order on apple. What to do?

About 2 weeks ago, I was trying to place an order for an Macbook Air on Apple and right when it comes to pay, they refused my debit card stating that they don't accept international cards. I then ...
2
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1answer
96 views

Apple says I'm signing an app with old OS version, and I'm not

I'm trying to submit a Java-based app to AppStore. After having the worst headaches in my life trying to sign everything my last problem (I hope!) is this: Invalid code signature - Signatures ...
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1answer
6k views

IPad mini MD531LL/A and MD528LL/A

What is the difference between Apple iPad mini MD531LL/A and MD528LL/A I want to purchase a new iPad and I don't know what this means is there a difference between the two?
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2answers
12k views

My iPhone 6 is frozen after resetting it while jailbroken

My friend wanted to jailbreak my phone and she took it and jailbroke it then I told her I didn't want it so I restarted it and now my phone is stuck on the apple logo with a loading bar at the bottom. ...
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2answers
4k views

Yosemite Retail DVD?

I understand that Mac OS X is free to download and install however It would be nice to have a DVD backup printed and shipped by Apple just like older Mac OSX releases. Is this still possible?
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1answer
154 views

How do I remove my visa from the App Store which has been declined?

Every time I try to download an app, it comes up with a message displaying "Verification Required". So I try to verify my information and it says it's declined. I've made purchases before and never ...
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2answers
13k views

iPhone 5s screen separation; what will happen when I take the device to an Apple Store genius?

Today I discovered that my iPhone 5s is coming apart on its own. The front screen is intact, but has lifted by about 1 centimeter at the top left of the device. The screen backlight is separated from ...
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1answer
616 views

Will Apple Charge my Card without asking me?

I am getting notice while adding my debit card that your payment method was declined app store. I used my Debit card because it has zero balance to add purpose only. But app store is saying that ...
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2answers
24k views

How to transfer MKV file from Windows PC to iPad Mini

How do I transfer MKV file from Windows PC to iPad Mini? I have installed iTunes on Windows PC but I can't any option to transfer file.
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1answer
320 views

Purchasing iPhone from Canada AppStore with US credit card

I am looking to purchase an iPhone for a friend who stays in Canada. I am making the payment with my US credit card. So, I went to the Canada Apple store(apple.com/ca) to do the purchase. However,when ...
3
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2answers
749 views

Where do you get the tool they use at the Genius Bar to remove SIM cards?

I was at the Genius Bar recently and the techs had a tiny tool on their loop of cables that looked like a pin with an oval-shaped loop at the top. Anyone know where to acquire this tool? I know I ...
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1answer
2k views

Need help verifying my newly created Apple ID

I want to create an Apple-ID to download viber on my iPod. Having selected "None" for the payment method and having inserted my address, it takes me out of there. So, I don't get an email to ...
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1answer
73 views

Retail Mac OS for MacbookPro 2,2?

What is best OS for MacbookPro 2,2 with new Harddisk(empty), 3GB RAM and 500GB HDD ? Mac OS 10.6 or 10.7 Retail will work ? ps: I am not having the Restoration DVD's came with macbook.
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1answer
58 views

Avoiding being locked out of Apple Store - password

Twice I put in an incorrect password. I did not want to be locked out.. so I stopped trying.. I know that I can set a new one.. BUT I would prefer to keep the one that I have for the time being... If ...
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1answer
1k views

iTunes Connect - Use different bank account in the Agreement, Tax and Banking

I wanted to buy an Apple developer account, I live in Pakistan and my country is not in Apple supported countries. I asked my friend who lives in the United kingdom to buy an account for me and ...
0
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1answer
60 views

Pending Contract issue in my iTunes

i have one free application on app store, two months before my developer account was expired and recently i have renewed my account.But in iTunes account i am getting pending contract request.Can any ...
0
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1answer
351 views

Purchased MacBook Pro a day after Yosemite release but got Mavericks instead

I know they probably have stocks to finish, but I waited precisely one day after the presentation of Yosemite (October 16) to order my new Mac hoping it will come with Yosemite preinstalled. Bummer, ...
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1answer
162 views

How to work around the issue that I can't access some iStore apps of a different country?

My family is spread across the world and I live and work in a different country than my native one. My iPhone and Apple ID are registered to my country of residence. On a few occasions, recently, I ...
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1answer
510 views

Bent my iPhone 6 Plus, what can i do about this? It was purchased second hand

What are some options if I bent my iPhone 6 Plus? I purchased my phone from craigslist so I don't have a receipt. Will Apple even take it back?
3
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1answer
3k views

In-store iPhone 5 battery replacement?

I have an iPhone 5 that's eligible for Apple's battery replacement program. I haven't actually had any trouble with it, but I suppose I should take advantage of the offer before it expires. There are ...
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1answer
70k views

Stuck at loading spinner after resetting iPhone 4 (iOS 7.1.2)

I'm giving my iPhone 4 (iOS 7.1.2) to someone else, and I wanted to reset it. So I went into Settings -> General -> Reset, and I picked the option to reset all content and settings. However it's been ...
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0answers
4k views

What does a 'reservation' for an iPhone 6 at the online Apple Store mean?

My order for an upgrade-elegible iPhone 6 at the online Apple Store was interrupted by Apple with a "reservation" for a phone, confirmed by an e-mail with a number identifying my reservation and a ...
2
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3answers
3k views

does anyone know how to login without credit card informations

I have already made my Apple ID through Game center instead of doing it first on the App store. Now I want to download another app so I have to log in my apple ID to app store then when I have logged ...
0
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1answer
117 views

My macbook pro is getting some current while connecting to external monitor

My macbook is getting some current or can be said as vibrating when i connect it to Thunderbolt to VGA adapter to external monitor. and then when i connect macbook to magsafe connector for charging , ...
4
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2answers
13k views

The iTunes Connect review process for submitted apps is not simple and linear

I have two apps in queue for review by Apple. I had uploaded two app recently. App 1 >> New App uploaded on 5-Jun-14 App 2 >> Update for app uploaded on 4-Jun-14 (one day before of App ...
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2answers
494 views

Conditions for repair at Apple Store

Last time I was in an Apple Store, they suggested they could repair the Super Drive on my MacBook Pro (2010) when I next came in. Of course, it is out of warranty, so there will be a charge. But, are ...
4
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4answers
23k views

Is it still possible to purchase a license for Mac OS X 10.6 Snow Leopard Server from Apple?

Mac OS X Server 10.6 Snow Leopard Server is no longer for sale at the Apple Store website. Mac OS X Server software licenses were sold as a separate full operating system from Apple until 10.7 Lion, ...
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2answers
523 views

Can you go to an Apple store for a problem with a product you bought in another country?

I got an iPhone in Germany, but I'm in Japan now. The camera has got some issues, and I wonder if I can go to a Japanese apple store with my problem or do I have to wait until I'm visiting Europe/...
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1answer
20k views

Used iPhone 3G 16G - Worth anything?

I currently have a an iPhone 5 64GB I am using and a iPhone 3 16GB I am not using. Planning to upgrade to the iPhone 6 when it comes out later this year. I've heard Apple will give you cash off ...
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1answer
82 views

iPad exchange warranty transfer

I bought a 4th-gen iPad in May. Recently the home button has started sticking. I'm going to take it to the Apple Store for an exchange. My question is, will the warranty transfer to the new iPad (i.e....
18
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7answers
362k views

Battery diagnostic tool at Apple Genius Bars

I have a one-year old iPhone 5 and it's battery performance has dramatically decreased over the last few months. As I could use my iPhone for over 24 hours a year ago, the lifespan has halved by now. ...
0
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1answer
497 views

Can I apply to student discount just with a school ID

I'm an international student currently in an exchange program in a US school. I do have a student ID card, but that's it. According to your experience, will I be able to get the student discount? ...
2
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6answers
38k views

When would the US apple store provide Unlocked iPhone 5S?

The iPhone 5S won't be released where I live until maybe a month or two. I would like to get my hands on one from the US (better prices than UK) but I want it to be unlocked. Apparently only the ...
3
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1answer
201 views

Unsold iPhones & Battery Life

There is a lot unsold iPhones 4s on the Apple Store. According to the "About iPhone Batteries", iPhone's battery should be regularly charged. But in case that the battery is not charge after the ...