Questions tagged [apple-id]

Apple ID is Apple's user identification system intended to be a single sign on for users of Apple services, hardware and software.

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341 views

Can't complete sign in process to App Store

When I try to sign in with my Apple ID via the App Store, it seems it is not connecting. I tried to put a different password and it notified me that it was wrong, but with the correct one it only ...
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623 views

Is there a way to search for old iCloud accounts?

My wife's old MacBook got destroyed and I have no idea if it was ever backed up or not. Sometime before it got destroyed we bought iPhones and had to set up the Apple ID with our emails. Our ...
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209 views

Transfer app data to child Apple ID in same family share

This question has been asked periodically over the years, but I cannot find a definitive answer that works. On the occasion of buying her a newer iPhone, I am transitioning my daughter to her own ...
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1k views

iPhone iOS 12.0 update will not sign into Apple ID, cannot access App Store or sync contacts from Gmail

I updated my iPhone to iOS 12 and noticed first that all my contacts no longer syncing from my Gmail account. I also cannot access the App Store. In Settings I have tried multiple times to sign in ...
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360 views

Unable to change Apple ID email

I am trying to change the email address associated with my Apple ID. However, whenever I try, I get an error message: This email address is not available. Choose a different address. How do I ...
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46 views

Connected other iPhone to MB to backup…could my old photos have transferred to the phone?

A bit of an unusual question maybe. A friend needed to set up her new iPhone but doesn't have a computer and is restricted to mobile data at the moment. She wanted to back up her old iPhone to use on ...
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441 views

Install El-Capitan from bootable USB asks me to enter Apple ID but nothing happen

I'm installing El Capitan on my MacBook Pro (mid 2012) from bootable USB. The original OS of my Mac is Lion and the latest OS is High Sierra, so I created a bootable flash drive for El-Capitan. The ...
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4k views

“An account with that identifier already exists” on Apple Watch when signing in with Apple ID

When I try to sign in to my Apple ID on my Apple Watch Series 2 (watchOS 4.2), I get an error stating that "An account with that identifier already exists". The Watch App on my paired iPhone seems to ...
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2k views

Can't sign into my Apple ID because of two step authentication

I need to sign into my apple ID account but I have two-factor authentication turned on and don't know the phone number I used for that Apple ID account as someone else created it for me. I have only ...
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1k views

How to reset an iPad without access to the old phone number?

This is actually a question for a friend. I little back story. She bought an iPad here in US & then took it to Sweden. She registered it with her then Swedish cell phone. About a few months ago ...
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48 views

Issue with 2 stage authentication on new Apple iPhone and MacBook Air

I am quite the predicament and my Google searches have not been fruitful at all. I have an iPhone 5 that has now decided to not go past the Apple logo and won't turn on. It appears the battery is ...
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166 views

Disabling two factor authentication to ios 10 is possible?

I need to disable two factor authentication to iphone with ios 10+ version, is that possible? or is it possible by supervisor mode ?
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53 views

Transferring purchased apps across phones

I purchased an app on my old iPhone and then upgraded my phone. The problem is that I also changed my Apple ID as I couldn't remember my old login details for the original ID. Now I want to continue ...
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207 views

Apple ID linked to another account

Me and my ex shared an Apple ID, we broke up in 2015 and she moved as well, and therefore I had to change her Apple ID login from the shared ID to another email address. I have now battled for over ...
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384 views

This computer is no longer authorised

I pretty much never sync with iPhone with my Mac, but today I tried. I got an error "The iPhone "XXX" could not be synced because this computer is no longer authorized for purchased items that are on ...
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208 views

iOS Beta Sign Up Not Working

I sign in, and go to the sign up page. That's where I have to accept the terms. Everytime I click the accept button, it reverts back to the sign up page. It's not taking me to the download profile ...
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2k views

Can't use my apple ID balance

I have $25 in my account and can see the balance. I am trying to buy something that is $24.95. When I try to buy it, it tells me I have insufficient funds and wants me to change my billing information ...
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761 views

stuck because of 'old' inlog name of apple id

I used to have an ipad2, it 'died' about 12 months ago. Last week I bought a new ipad Air2. Meanwhile in past 12 months the login name of my Apple id was changed. Since changing the e-mail address ...
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545 views

Unable to sign in with my Apple ID after updating my iPhone

I got a notification to update the software on my iPhone 4S (A1387), so I updated it. After updating completed, it asked to sign in with your Apple ID. I tried to sign in with my Apple ID, then it ...
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272 views

iPhone Apple ID compromised

my ex gave me his old iPhone and set up the cloud thing for me. He has changed the password so I can't download apps or anything. Also he got me a good deal with Talktalk. The contract is his but I'm ...
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11k views

How to unlink an AppleID / iCloud Account from an iPhone that's been used 3 times?

I work at a place where they re-issue iPhones to various employees. One of these iPhones has been re-issued at least 3 times. Which means that there are at least 3 Apple ID/iCloud accounts that have ...
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4k views

Can't turn off Find my Iphone with old apple id password in order to delete account from my iphone

I'm trying to change the Apple ID on my iPhone 4 to match my iCloud one (already changed Apple ID here) but it keeps asking me for the password linked to the old ID to turn off find my iphone (...
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950 views

How to check owner and licences of an Appstore application?

How to check owner of an Appstore application? And licences used for downloading it. My problem is the following: 1.A few years ago I installed Numbers, Pages and Keynote on a computer WorkComp ...
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339 views

Can't login to Apple Support Communities

It seems I am unable to login to Apple Support Communities with my Apple ID. After login, I keep being directed to the following page: https://discussions.apple.com/backsoon/error.html Anyone else ...
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5k views

Can't remember the password for an old Apple ID and I'm not getting the password renew email?

For some reason, iTunes has suddenly decided it won't let me sync tunes onto my ipod which were bought with an old Apple ID (even though the email account is still active and linked to the new Apple ...
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127 views

What to do before you change your Apple ID?

I have an apple ID in A country, and now I get a apple ID in B country. I am about to switch to the second apple ID. Switching ID may potentially cause problems, like data loss, information loss and ...
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5k views

How can I put my iMessage settings on my phone number instead of my apple ID?

I've just updated my iPhone 4s to ios 7.0.3 and I've set up a new apple ID but iMessage doesn't work on my phone even after I activated iMessage in settings. It used to work with my phone number ...
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1answer
549 views

If i cancel Apple Music subscription, and then resubscribe almost immediately, will my previously downloaded music still be there?

I need to change from another country's App Store to the US App Store as I have relocated. Some apps, like Venmo, are only available in the US App Store. So to download them, I need to change to the ...
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1answer
112 views

2 devices synced?

So my little sister did not know that you only can have one itunes account "running" on a computer. To cut the story short - her ipod is now "synced" with my apple-Id so when she downloades apps it's ...
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1answer
2k views

How to retrieve data from my old Apple ID?

I want to retrieve data from my old Apple ID. I have signed in my iPhone with my old Apple ID, but iTunes displays an error: "We cannot complete your iTunes store request. An unknown error ...
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11 views

When updating the password for an Apple ID, is it then necessary to sign out of and back into FaceTime and iMessage?

I was recently working with a user that decided to change the password for their Apple ID; this was changed directly within iOS. When the change was complete, they were prompted to change the password ...
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27 views

How can you connect two airpods to one apple ID?

We have two people on the family on one Apple ID. We have two Air Pod Pros and two iPhones. We can't figure out how to get each person to use their iPhone with their own AirPods. We renamed the ...
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12 views

See all my Apple monthly charges

With Apple One rolling out, I was thinking about how much money I spend on Apple services each month. I pay for the various services in my family (4 of us) so any chance that I can save money by ...
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13 views

Delete App from Home Screen vs. Delete from Settings -> Storage

I was told that for a real delete of an app data, one needs to delete it from storage->settings, rather than from the home screen. but if I already deleted it from the home screen? How can I delete ...
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17 views

Cannot Login iCloud from System Preferences

I could not login into my iCloud account from System Preferences on my iMac, when I insert the email and password, I get this error. I've searched online, and the guides say to remove some file in ...
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1answer
26 views

I cant get texts on my Android phone from messages on my Macbook

I cant get texts on my Android phone from messages on my Macbook, but only from a few people. Coincidentally its people I've had facetime conversations with. It seems that the Mac has said to itself &...
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41 views

Automatically accept Screen Sharing invitations?

I use Messages' Ask to Share Screen feature all the time to remotely debug problems on my contacts' Macs. It's a very easy way to initiate a Screen Sharing session, does not require port forwarding, ...
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65 views

Cannot change my Apple ID country

I changed my country. I want to change this info. in my apple ID so I can get apps for my country. I logged into my apple ID. In the ID info. The locations is disabled and there is this message next ...
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26 views

Change the Apple ID from phone number to email address

I am trying to enroll for Apple Teacher program. But the website is saying "The Apple Teacher program does not currently support phone number based Apple IDs." when I try to log in. I tried ...
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37 views

Problem updating with old Apple ID

I just fixed an old iPhone 5c of mine to get some old pictures and games, but as I was trying to update a game I had, which is Pokemon Shuffle. It asked for an Apple ID that I no longer have access to,...
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12 views

Sign in w/ Apple Family Sharing

Is it possible to “sign in with Apple” to an app on my iPhone if someone else in my Family Sharing made an account on that app using “sign in with Apple”? I’m hoping to share their subscription, but ...
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43 views

How to create new recovery key for Apple ID

I use 2FA on my Apple account and I lost the recovery keys. According to this support article, I should be able to create new keys: If you ever need a new Recovery Key, you can create one from your ...
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1answer
197 views

Can‘t update any iOS Apps: “If you have an Apple ID, sign in with it here“

I haven‘t been able to update apps in months. Whenever I click on update, the App Store prompts me with: “If you have an Apple ID, sign in with it here.“ Not only am I already logged into my account ...
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31 views

How to download a apple developer profile to use in xcuitrunner?

I am new to iOS. So i have some doubt related to the xcuitrunner parameters like: -d [path to your developer profile] From where i can get this and how this actually looks like. I have a apple ...
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45 views

Changing Apple ID on Macbook to match ID on iPhone and iPad

My 13” Mac has a different Apple ID than my iPad and iPhone. I’d like to change the Apple ID on my mac so I can utilize apps properly.
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39 views

After updating my iPhone to iOS 13.5.1, I can't login to my Apple ID - "Verification Failed '' error

I had this problem after updating my IOS device iPhone 6 to 13.5.1 - I have not used this phone for about 4 months and I'm trying to get it working. Internet is fine but my emails and Google service ...
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19 views

How do I activate Apple ID on iTunes Store via Web?

I want to publish a podcast show on Apple Podcast. Apple requires an Apple ID that is activated on the iTunes Store for this process. I am running Linux on my computers and Android on mobile devices. ...
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29 views

How to export text message data from iCloud

I've been using iCloud to save text message data for a while now and I'm closing in on 5gb. How do I export this message data into a file or folder for my own personal records? What I'm not trying to ...
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21 views

Another personal AppeID for work

How to do not mix my personal AppleID and my work MacBook Pro which i use as freelancer (have no Corporate AppleID)? I mean do not mix my iPhone, iPad and MacBook Air which I use for anything in my ...
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26 views

Wrong AppleID or wrong App showing up while trying to restore purchases on my iPad during a Factory Reset

Not sure if this is ethical, but apologies if it's not: But I've cross-referenced a post I've made in the Apple Support Forums. Issue: I tried resetting my iPad and to restore purchases, as far ...