Questions tagged [apple-id]

Apple ID is Apple's user identification system intended to be a single sign on for users of Apple services, hardware and software.

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1answer
24 views

Lost my phone, can't login Apple ID

My phone number is changed, so now I can't log in my Apple ID as it sends the two-factor authentication code to the previous phone number. Also, I'm not logged in in any other Apple product. I ...
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0answers
18 views

Screen Share requires confirmation on the same Apple ID

When I try to connect to my Mac Pro from my MacBook Pro (both running Catalina) via Screen Share I’m prompted to accept the request to screen share. Once I do screen share works correctly. My issue is ...
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2answers
195 views

Why do iMessage and FaceTime continue to charge money even after activation?

It's been 2 or 3 months that I used to get alert from my carrier that a amount has been deducted and I couldn't find what those charges were for. It's today so happened that the alert of deduction and ...
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1answer
38 views

iPad won't let me update apps after update to iOS 14

Since updating iPads to iOS 14 I am not able to update apps. After hitting update I am asked for password which I do fill correctly. After about ten seconds the password dialogue appears again, and ...
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7answers
83k views

Messages on Mac displaying “Not Delivered” but message is being delivered

I've tried logging out and back into my Apple ID account on my Mac, but some (not all) messages are showing the red exclamation point and "Not Delivered", but when I go to the same thread on my phone ...
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15 views

Cannot Login iCloud from System Preferences

I could not login into my iCloud account from System Preferences on my iMac, when I insert the email and password, I get this error. I've searched online, and the guides say to remove some file in ...
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1answer
17 views

I cant get texts on my Android phone from messages on my Macbook

I cant get texts on my Android phone from messages on my Macbook, but only from a few people. Coincidentally its people I've had facetime conversations with. It seems that the Mac has said to itself &...
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0answers
19 views

Getting rid of “Sign in to iMessages” popup at boot in Mac OS Catalina

I have recently logged out of my apple id account and icloud in my MacBook Pro MAC OS Catalina. But this message keeps popping up asking me to update the password for my apple id for iMessages: ...
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1answer
41 views

Cannot logon to iCloud.com - stuck on verify email dialog

Today when i logon to icloud.com I get asked to verify my email. I have never got that question before. And when I fill in the email, it says "You cannot configure an apple-ID with this email address -...
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1answer
44 views

How to get access to an admin account without an admin account without losing data

My wife just left me, but changed the password to the admin account on my iMac just to spite me, and I have no way of contacting her. I have a separate managed account for my brother when he was ...
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0answers
23 views

Automatically accept Screen Sharing invitations?

I use Messages' Ask to Share Screen feature all the time to remotely debug problems on my contacts' Macs. It's a very easy way to initiate a Screen Sharing session, does not require port forwarding, ...
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0answers
37 views

Cannot change my Apple ID country

I changed my country. I want to change this info. in my apple ID so I can get apps for my country. I logged into my apple ID. In the ID info. The locations is disabled and there is this message next ...
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25 views

Change the Apple ID from phone number to email address

I am trying to enroll for Apple Teacher program. But the website is saying "The Apple Teacher program does not currently support phone number based Apple IDs." when I try to log in. I tried ...
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4answers
50k views

App Store asks for old Apple ID when installing updates

I got a MacBook that a colleague of mine had used previously. It runs OS X 10.10.2. I created a new administrator account for myself and turned off the "admin" flag on the old account. I also entered ...
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1answer
60 views

Unsubscribed app is still active!

I've cancelled a subscription in my iphone but it is still showing in my subscription list! Apple says "If you don’t see Cancel Subscription, the subscription is already canceled and won't renew.&...
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2answers
81 views

How to recover apple id without having apple id and email that associated with that apple id

I forgot my apple id and email that associated with this apple id, but i know the password of my apple id. how can i find my apple id? note that this apple id doesn't set on any other devices.
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37 views

Problem updating with old Apple ID

I just fixed an old iPhone 5c of mine to get some old pictures and games, but as I was trying to update a game I had, which is Pokemon Shuffle. It asked for an Apple ID that I no longer have access to,...
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1answer
96 views

Can‘t update any iOS Apps: “If you have an Apple ID, sign in with it here“

I haven‘t been able to update apps in months. Whenever I click on update, the App Store prompts me with: “If you have an Apple ID, sign in with it here.“ Not only am I already logged into my account ...
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1answer
26 views

Is it possible to see list of customers in App Store Connect?

We have an iOS app and we sell in-app purchases. Is it possible to see individual customers or purchase events via app store connect or some other admin tool? This is possible with admin dashboards ...
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0answers
11 views

Sign in w/ Apple Family Sharing

Is it possible to “sign in with Apple” to an app on my iPhone if someone else in my Family Sharing made an account on that app using “sign in with Apple”? I’m hoping to share their subscription, but ...
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1answer
188 views

What is the “Sign in with Apple ID - The password for ”<email-address>“ needs to be updated” dialog?

I just encountered the dialog below. It looks a bit suspicious to me and I am wondering whether it is an authentical or some scam/virus. It just popped up after I had an issue with my computer running ...
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2answers
66 views

iCoud has divorced name - help

I got a divorce, and my iCloud email has my old name. I did an alias, but I want that old name gone. Now what?
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1answer
85 views

Where is the private forum for the Universal App Quick Start Program / Developer Transition Kit?

I've signed up and been accepted to the Universal App Quick Start Program and received my Apple Silicon Developer Transition Kit. One of the featured benefits included in the program is access to a ...
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1answer
38 views

Airdrop not working on my macbook pro

Airdrop is not working on my macbook pro (early 2015, 13-inch, 8G, Mojave 10.14.6). To be more specific: My macbook can see and send files to my iphone and ipad, but not vice versa. My iphone and ...
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37 views

How to create new recovery key for Apple ID

I use 2FA on my Apple account and I lost the recovery keys. According to this support article, I should be able to create new keys: If you ever need a new Recovery Key, you can create one from your ...
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1answer
67 views

Forgotten Apple ID

I have an iPhone 6s. The problem is that I've forgotten the Apple ID and I don't have a proof that I own this phone. So I'm trying possible email addresses. So far, I tried nearly 100 email ...
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1answer
43 views

Will deleting a device from iCloud remove data from that device?

I bought my sister and iPhone and used my Apple id to help set up her phone. Now I want to delete her phone from my iCloud so she can set up her own Apple id. If I delete her device from my iCloud ...
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1answer
21 views

Unable to install apps on iPhone, either free or paid

I had an Apple ID in one country and was unable to update the debit card, which had the same currency and a different country address. Now I cannot install free or paid apps. I tap Get and am prompted ...
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1answer
124 views

How can I know on which device I get Apple verification code?

I have one Mac, two iPhones, and 2 iPads. There are 4 Apple accounts used on those devices, with some of them switching to each other. It is also common that on some device the system and App Store ...
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1answer
25 views

If I change my Apple ID's country, would I need to re-download everything in order for all my apps to update naturally?

Let's say I decide to change the country in my Apple ID, and I only have free apps that are available in both my previous and target country. Would I need to re-download everything in order for all my ...
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1answer
39 views

Changing Apple ID on Macbook to match ID on iPhone and iPad

My 13” Mac has a different Apple ID than my iPad and iPhone. I’d like to change the Apple ID on my mac so I can utilize apps properly.
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1answer
878 views

FaceTime & iMessage auth troubleshooting

I have created a separate user for my GF on my mac (macos Catalina 10.15.4) but I cannot log into FaceTime and iMessage. FaceTime shows "this account has no reachable addresses" error, but account is ...
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1answer
68 views

Macbook pro default apps installed under different apple id?

I just got a 13 inch MacBook pro, and it came with a lot of default apps installed (e.g. Garageband, iMovie, numbers, keynote, pages, etc.). There were also updates available on the app store, but ...
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1answer
39 views

After updating my iPhone to iOS 13.5.1, I can't login to my Apple ID - "Verification Failed '' error

I had this problem after updating my IOS device iPhone 6 to 13.5.1 - I have not used this phone for about 4 months and I'm trying to get it working. Internet is fine but my emails and Google service ...
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1answer
38 views

My iPhone keeps telling me my Apple ID cannot be used in the U.S. store and that I need to switch to the Albania store

I’m not sure why but my phone keeps thinking I’m from Albania. I ordered the iPhone 7 off of Amazon. I got the phone yesterday and when I finished setting up my Apple ID, I tried to download an app. ...
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0answers
28 views

How to download a apple developer profile to use in xcuitrunner?

I am new to iOS. So i have some doubt related to the xcuitrunner parameters like: -d [path to your developer profile] From where i can get this and how this actually looks like. I have a apple ...
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1answer
44 views

How to solve Mac Apple Store repeatedly prompting for Apple ID and password?

I've got a shared Mac from my company. The Mac was previously associated with another Apple ID. I logged out and I logged in with my Apple ID. I urgently need to be able to develop for iOS 13, and for ...
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1answer
190 views

This email address is not available. Choose a different address [duplicate]

I just reset my password and now trying to sign in w/ my email address, however can't pass "verification of your email address" step: After entering verification code (got it through email), ...
4
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1answer
66 views

Has the account that customers use to log into Apple services always been known as an Apple ID?

Has the account that customers use to log into Apple's various services always been known as an "Apple ID" - or was this originally known as a different name? As an example - when the iTunes ...
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1answer
143 views

Can't sign into iTunes on Mac 10.7.5

I can open the iTunes app and it seems to be working as normal, but whenever I try to sign in it gives me two error messages, one after the other. first - "We could not complete your iTunes ...
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3answers
9k views

How do I create an app-specific password for iCloud?

I'm trying to try out BusyCal, but it requires an app-specific password, and provides an outdated link to old information about how to do this. The page refers to an "App Specific Passwords section" ...
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0answers
68 views

icloud - removing previous connected apple devices and disconnecting it from account

Context Last year I got rid of two old Macs (one running macOS Catalina and the other with macOS Sierra, both were formatted in an attempt to reuse them for Linux). In the process I removed them from ...
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1answer
777 views

Catalina: Can't sign out of iCloud and Update Apple ID settings error, WindowServer high cpu. Now fixed

I had this issue for a while where system prefs -> icloud complained about "Update Apple ID Settings". Clicking continue it'd eventually ask for my icloud password and then it would an ...
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0answers
17 views

How do I activate Apple ID on iTunes Store via Web?

I want to publish a podcast show on Apple Podcast. Apple requires an Apple ID that is activated on the iTunes Store for this process. I am running Linux on my computers and Android on mobile devices. ...
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1answer
15 views

Apple ID not supported - Use a Managed Apple ID Error

When enrolling in MDM you may get this error if you had previously used the same email address as a non managed id. e.g. example.com was transferred to Apple Business managed ids, now your old my@...
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1answer
45 views

Two-factor authentication when your device is not present

What happens when you have two-factor authentication enabled for your account, your iPhone gets stolen or lost and you have to login on e.g. an Android device to activate Find my iPhone and you have ...
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1answer
180 views

Apple Private Email Relay address - can I use it to request password reset?

Recently I have used an Apple Private Email Relay address to sign up with an app in order to hide my own email address. Everything went well and I purchased the subscription. Now I want to use the ...
2
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1answer
770 views

Remove non-existent devices from “Calls on Other Devices” on iOS?

On my iPhone 8 running iOS 12.1, under: "Settings / Cellular / Calls on Other Devices", "Settings / Phone / Calls on Other Devices", "Settings / Messages / Text Message Forwarding"… …I see two ...
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0answers
27 views

How to export text message data from iCloud

I've been using iCloud to save text message data for a while now and I'm closing in on 5gb. How do I export this message data into a file or folder for my own personal records? What I'm not trying to ...
2
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2answers
5k views

Problem creating new Apple ID. Account cannot be created at this time

I'm attempting to create a new Apple ID with a new @icloud.com email address from a new Mac user account. I enter the required information, including a new unique iCloud email address. Attempting to ...

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