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Questions tagged [apple-id]

Apple ID is Apple's user identification system intended to be a single sign on for users of Apple services, hardware and software.

56
votes
3answers
12k views

Can I trust Apple support and share my password?

I have problem with iCloud backup on my iPhone. After several calls to the Russian department of Apple support they suggest me to change my AppleID password temporarily to an test password proposed by ...
37
votes
10answers
62k views

What are some best practices for a family sharing a single Apple ID?

My family shares an apple ID, and I can't chose whose contacts I want to sync with when I set up Icloud. For example, I own a Mac and an iPhone. I want my content to only be synced between MY Mac and ...
29
votes
1answer
321k views

App Store asking for other Apple ID when updating apps

My friend's mate reset his phone to prove him wrong about a situation and ever since then when he tries to update his apps it asks for his mom's iCloud password yet it says at the bottom of the App ...
28
votes
5answers
56k views

How many Apple IDs should one household have?

To date my wife and I share one Apple ID for all Apple purchases and devices. We currently own a first and third generation iPod, iPhone 4, and will own an iPad 2 in the morning. Thus far having the ...
24
votes
4answers
47k views

Messages on Mac displaying “Not Delivered” but message is being delivered

I've tried logging out and back into my Apple ID account on my Mac, but some (not all) messages are showing the red exclamation point and "Not Delivered", but when I go to the same thread on my phone ...
23
votes
10answers
34k views

Re-downloading apps purchased in a different country?

I lived in Canada for several years, but now I live in Norway (again). In Canada, I have purchased many apps on both the iOS and Mac OS X app stores. Some of these apps I have uninstalled over the ...
23
votes
3answers
22k views

Do I need to repurchase apps if I moved countries?

I recently moved countries and had to update my billing address in iTunes (change of full address and credit card info). This went fine, no problems whatsoever. It also meant that I had to change App ...
19
votes
3answers
35k views

What Apple ID should I use for my work computer?

I have a Mac for my work computer (that is company property). Should I use my personal Apple ID, create an Apple ID with my work email, or ask for a corporate wide Apple ID (if that's possible). I'...
18
votes
1answer
94k views

No input field for Apple ID Verification Code

I have an older iPad Mini and when I try and use a game iOS Game Center asks for my password, which I enter, and is accepted. Then it asks to type in the Apple ID Verification Code, although there is ...
18
votes
2answers
123k views

How can I change the country of an iTunes account?

When I first set up my iTunes account, I didn't have a credit card, so I set it up as a US account, as this was the only way I could create one without a card (and thus use my iPod Touch). The ...
18
votes
7answers
27k views

What's the difference between iTunes Match and Apple Music?

I currently pay for iTunes Match which gets me advertisement free streaming as well as a unified, cloud backed iTunes Library. I don't understand how those existing features work with or against the ...
16
votes
7answers
131k views

Do I need to set up individual Apple IDs for all my kids' iPads?

I will be giving my three children three iPads as their christmas presents. I am now currently using my iPhone 4 with my only one Apple ID for the App Store. My question is if I set up their iPads ...
16
votes
9answers
255k views

Your iPhone could not be activated because the activation server is temporarily unavailable

My iPhone 5 that has been running iOS 7 since beta 1 suddenly wants to be activated. When locked, it shows me my wallpaper. After sliding to unlock, it asks for my passcode. When I enter it, it takes ...
15
votes
5answers
709k views

Verification Failed. There was an error in connecting to your Apple ID

I have an iPhone 5c and I've been trying to log onto my iTunes and Apple Store in my settings, but I keep getting a "Verification Failed. There was an error in connecting to your Apple ID." error. I ...
14
votes
1answer
1k views

Privacy: what personal data does Apple share with an app developer, when I buy an app?

What personal data is shared with an app developer when I buy an app? I am interested in Mac App Store and also iOS App Store. Do they see my real name, or location, or something different? I found, ...
13
votes
3answers
523k views

Is it still possible to get @icloud.com email address?

Set up a new iCloud account for someone and I am not seeing the option to set up an @icloud.com address and use the free email service. Does anyone know if this is still possible and how to go about ...
13
votes
6answers
125k views

How do I unlock my iTunes account when my old e-mail is unavailable?

When I originally set up my iTunes account, I used an email address from my prior employer. I later moved my account to a personal rather than corporate email address and I have since changed jobs. ...
13
votes
3answers
14k views

How to activate new iPad without disclosing credit card number?

I bought my mother an iPad 2 as a gift for her birthday, hoping that it would enable my toddler son to do Facetime with his grandmother. I tried to walk her through the activation process (over email)...
12
votes
5answers
76k views

Deleting iTunes App Store purchases from my account

So... Over the period of 2 years owning my beloved iPhone 3GS, I have found many useful apps that I use very frequently. However, in the process of finding these apps, I have also downloaded much, ...
11
votes
6answers
220k views

2 Apple IDs on one device?

Can you have multiple Apple ID's on the same iOS device? My girlfriend and I have both got an iPad and an iPod Classic and may well be getting iPhones at some point, we each have our own apple ID and ...
10
votes
2answers
9k views

Someone in China tried to log into my AppleID account. What should I do?

I am a US citizen who volunteers for a human rights organization and noticed my iCloud account had a login attempt by someone in Nanchang, China I'm not sure if I should fear of my personal safety, ...
10
votes
6answers
5k views

Are there any gotchas with using two Apple IDs for one user in the App Store?

To date I have had an Apple ID tied to my personal email address. It uses my personal paypal account for the purchases, and currently it has a credit balance thanks to some Christmas iTunes gift cards....
10
votes
4answers
41k views

App Store asks for old Apple ID when installing updates

I got a MacBook that a colleague of mine had used previously. It runs OS X 10.10.2. I created a new administrator account for myself and turned off the "admin" flag on the old account. I also entered ...
10
votes
3answers
56k views

How can I change a defunct Apple ID email address?

I never changed my student email account to which all app purchases have been made. I just upgraded to iOS 5, and it requires to authenticate the iCloud, by verifying an email sent to the now defunct ...
10
votes
2answers
12k views

Why are past purchases no longer showing after I change country of my Apple ID?

Recently I've changed the country in my Apple ID account. While everything else is fine there's an issue with my purchases. All Apps that were purchased before the change don't appear in Purchased ...
10
votes
5answers
12k views

How to use an existing Apple ID to download free apps from App Store without using Credit Card?

I have an Apple ID which I had registered years back (when I had bought my Ipod Shuffle). I wanted to use the same Apple ID to download apps on my newly purchased MBP - but whenever I try to login ...
10
votes
5answers
29k views

Apple ID - Want to make my xxx@icloud.com primary Apple ID?

I recently created an @icloud.com address and now I would like to make that my default or primary address for my Apple ID instead of my current @gmail.com address. I tried to change it through the ...
9
votes
5answers
1k views

Using macOS without an Apple ID?

I am thinking about buying myself a mac. The problem is that I don't want to use my Mac with my AppleID because I am very afraid that it will sync with my other apple devices and I'm not a big fan of ...
9
votes
4answers
97k views

Is it possible to change an adult account to a child one?

My son's Apple ID has his birthday entered, cough accidentally cough, incorrectly, so it appears that he is 28, when he's actually <13 (it was created when <13 accounts weren't possible). With ...
9
votes
2answers
107k views

How can I download free apps without registering an Apple ID?

"This Apple ID has not been yet been used before in the iTunes Store. Tap review to sign in, then review your account information." I keep getting this message when I try to install free apps from ...
9
votes
2answers
21k views

OS X El Capitan installation error: AMD-Action:authenticate:SP

When doing a clean re-installation of El Capitan (highest supported version) from a bootable USB on an older Mac (MBP, 15-inch, Late 2008), I get this error: An unexpected error occured while ...
9
votes
2answers
1k views

Can a child post an app to the app store? [duplicate]

I am 11 years old, and I have made an app I want to post to the App Store. Is there any way to do that, or do I have to use my mom's account? (I have an Apple id because of Family Sharing)
9
votes
2answers
45k views

How do I delete unwanted Apple ID's?

I'm going thru a phone swap, and I now realize that I have multiple ID's "codename" "codename@example.com" "realname@example.com" I've tested all three, and they all have different login passwords. ...
9
votes
2answers
38k views

App Store asks me for a password, but won't let me change the Apple ID

I'm taking over someone elses job and am using the computer he was using. In the App Store there are some apps that ask me to enter a password and have an Apple Id already filled in but won't let me ...
9
votes
1answer
14k views

Changing the name attached to my MacBook Pro

I bought a MacBook Pro Retina, and it's my first OS X computer. During setup, I had a brain lapse and entered my mom's email address instead of my own. I don't remember what it was I was setting up, ...
9
votes
1answer
139k views

Transferring Apple ID purchases to another Apple ID

My old email along with my Apple ID were registered as aol accounts. When I switched to gmail I had to create a new Apple ID under the new gmail account. Is there anyway to transfer the purchases and ...
9
votes
3answers
28k views

How do I switch my Apple ID email to a previously used rescue email?

I originally had my current email address set as a rescue email, and my old email as the original Apple ID. When I deleted my current email address off the rescue email list, I was unable to set it ...
9
votes
4answers
25k views

What setup to use with in a famliy with 2 (or 3) Persons?

I get all confused about all these different IDs I have and need to use the iOS devices/iTunes. I want to use our devices in the family the best way. We are three people: me -- currently the only ...
9
votes
4answers
195k views

How do you add more than one phone number on iMessage?

My sisters and I all have iPhones under the same account. I also have an iPad under the same account. I am trying to get the iMessage on my iPad compatible with my phone number, not email address. ...
9
votes
2answers
175k views

How to activate a new Apple ID

I just got a new macbook pro and I had to set up an Apple ID. The computer took me through the steps to verify my Apple ID. It says it is verified, but not activated yet. How do I activate it? When ...
9
votes
1answer
19k views

Cannot create Apple ID either from iOS of website - An unknown error has occurred

I'm trying to create an Apple ID from a used iPhone 5 that I have purchased but it's failing. After failing on the iPhone I tried to create one from the website but I'm always getting an "An unknown ...
8
votes
3answers
14k views

Is it possible to turn off the Two-Factor Authentication for an Apple ID?

Is it possible to turn off the Two-Factor Authentication for an Apple ID? I have more than one device linked to this Apple ID and I know the password and security questions.
8
votes
1answer
783 views

Question on Apple ID for iPad bought as gift

I ordered the new iPad for my husband and used my Apple ID & password. How can he change to his ID when the iPad gets here? He will want to set up his own since we do not share the same taste in ...
8
votes
1answer
830 views

What's happens to credit in the non-Organizer account when you turn on Family Sharing?

I, my wife and my three kids all have apple devices and IDs. However, some of my kids have credit balances from gift cards. If I turn on Apple Sharing, can those gift balances still be spent?
8
votes
4answers
120k views

Transfer content from one Apple ID to another?

My daughter was using my Apple ID with her Ipad mini. I want her to use her own Apple ID now that she is old enough. How can we transfer the content of her ipad mini, ( music, photos, apps) ...
8
votes
7answers
87k views

Can apps purchased from one Apple ID be shared between multiple iTunes libraries?

We have a number of iDevices in the family, and each user has their own Apple ID. Also, each person has their own computer to sync apps and other content. If I purchase an app for my iPod, Can I ...
8
votes
4answers
34k views

How many devices can be associated with an Apple ID for Find my iPhone?

We're in a process right now to register 100+ company-issued iPhones. Right now the process of creating an Apple ID for each iPhone to be used for Find my iPhone is very time consuming, so my manager ...
8
votes
2answers
886 views

Apple ID no longer working on discussions.apple.com

When I try and log into discussions.apple.com I see this message: "Please sign in again. For added security, we need to reconfirm your Apple ID" So I do that then I see: "Pick a username" It says ...
7
votes
1answer
6k views

I want to make an Apple ID, but someone has already used my email to create their own. How do I kick them out completely?

Since this person has used my email as their login, I was able to reset the password since it was listed as the primary email. Unfortunately this person has set their own security questions and ...
7
votes
2answers
6k views

How to update XCode with a different userid?

So i have been given a macbook by my employer which was used by previous developer for iOS development. Now Appstore is asking me to update XCode to new version and when I am trying to update , it ...