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Questions tagged [apple-id]

Apple ID is Apple's user identification system intended to be a single sign on for users of Apple services, hardware and software.

2
votes
1answer
1k views

iPhone 4s asking for old Apple ID but nowhere to type code

My phone was disabled so I connected it with iTunes. We unlocked it and now it is requesting the old Apple ID. I don't know the old one but my brother made a password reset, and now it gave us a code ...
1
vote
0answers
293 views

Install El-Capitan from bootable USB asks me to enter Apple ID but nothing happen

I'm installing El Capitan on my MacBook Pro (mid 2012) from bootable USB. The original OS of my Mac is Lion and the latest OS is High Sierra, so I created a bootable flash drive for El-Capitan. The ...
1
vote
0answers
339 views

Unable to sign into iMessage and FaceTime in my iPhone

I am not able to sign into iMessage and FaceTime with my Apple ID. Currently, my iMessage and FaceTime are activated by my phone number, but I need my Apple ID email as well. Every time I try to sign ...
0
votes
0answers
778 views

Verification Failed. There was an error in connecting To Apple ID [duplicate]

I bought a new iPhone 6S+ iOS 11 device just yesterday and I encountered this error. My old Apple device was lost. How can I fix this?
4
votes
1answer
825 views

Cant share iCloud storage with family

I am a family admin I purchased a 200GB plan which allows for sharing I sent the share notification to family members I received the invitation as a push notification on the family member device When ...
0
votes
1answer
230 views

Apple ID says it doesn't recognize your finger in the morning [duplicate]

Sometimes I would wake up and try to unlock my phone and be told that it doesn't recognize my fingerprint and that I HAVE to put my passcode to enable touch id but I thought that only happened when ...
0
votes
0answers
58 views

TestFlight Testers

I have recently uploaded an application on TestFlight. I have added internal and external testers using non Apple ID email addresses. I know that these testers can test the build using the redemption ...
0
votes
1answer
46 views

Can I use Messages on OS X for two different iPhones with two different Apple IDs?

I have two iPhones (one personal and one business), each with a separate Apple ID, so I can keep these logically separated. Ideally, I'd like to use Messages on OS X to be able to send and receive ...
24
votes
5answers
47k views

Messages on Mac displaying “Not Delivered” but message is being delivered

I've tried logging out and back into my Apple ID account on my Mac, but some (not all) messages are showing the red exclamation point and "Not Delivered", but when I go to the same thread on my phone ...
0
votes
0answers
37 views

How to set a non-email apple-id for iPad?

I have 2 apple-ids, "logistes" which I started using years ago, and which I have used to make all my app-store purchases, and another me.com email based one that I use for iCloud data - contacts, ...
4
votes
3answers
111 views

How to manage company Macs?

What is the "Apple" way of managing Macs in company environment? I've red about macOS server and Apple Remote Desktop which seems to share some management features. The later seems a bit dated, at ...
3
votes
1answer
141 views

Does iOS app developer have access to my iCloud billing info?

I see this data in my iCloud purchase history. There are my credit card number, my first and last name, my address, and iPhone's name. Which of this are accessible to the developer of the app? Is it ...
3
votes
1answer
85 views

Management of security questions in AppleID authentication

I have my AppleID, password and access to the email account registered to the ID. But I don't have the answers to the security questions. I have not used the account since it was set up in 2014 and I'...
1
vote
1answer
3k views

Changing an Apple ID from one @icloud.com address to another

I have an Apple ID which ends with @icloud.com and I want to change it to another @icloud.com, @me.com, or @mac.com. I've found a page which describes how to do that but it seems it doesn't work for ...
2
votes
0answers
804 views

Activation of iMessage and FaceTime fails (error during activation)

Trying to activate iMessage and FaceTime on my MBP (Retina, 13-inch, Early 2015; macOS 10.13.3) keeps returning "An error occurred during activation. Try again." I have gone through the suggestions ...
0
votes
0answers
779 views

iPod Touch won't connect to Apple ID server

I received an iPod Touch and am trying to set it up. When I enter my Apple ID and password, it responds with: Verification Failed. There was an error connecting to the Apple ID server. I have reset ...
3
votes
1answer
57 views

Privacy: can a app from App Store access my Apple ID data?

Can a app from App Store access my Apple ID data (like first-name, last-name, country, email,...)? I am interested in both platforms, iOS and macOS.
1
vote
1answer
718 views

Auto renew Apple Developer Program with different card

Does anyone know if it's possible to auto renew your Apple Developer Program with a different credit/debit card than the default one on file for your Apple ID?
0
votes
1answer
976 views

How to delete an old Apple ID on iPhone [duplicate]

For a short time, I'm reverting back to my old iPhone. I entered my current Apple ID (the one with email address). A long time ago, Apple ID wasn't an email address. The pop-up "Sign in to iTunes ...
1
vote
0answers
3k views

“An account with that identifier already exists” on Apple Watch when signing in with Apple ID

When I try to sign in to my Apple ID on my Apple Watch Series 2 (watchOS 4.2), I get an error stating that "An account with that identifier already exists". The Watch App on my paired iPhone seems to ...
1
vote
1answer
735 views

Changing the Apple ID on a 1st generation iPad

We are trying to add apps to our 1st generation iPad. We reset to factory settings and need to add some apps to it. I tried signing in with the same Apple ID that is on our other iPad and my husbands ...
2
votes
1answer
277 views

iMessage doesn't work on my devices

iMessage and FaceTime throw an activation error any time I try to login on both of my devices (Mac Mini 2011 and iPad Pro 9.7). This happens since Dec 20 and I can't fix it. It looks that I have ...
1
vote
1answer
101 views

How can I use one AppleID for Contacts, Calendar etc, but an other for purchases?

BACKGROUND Many years ago when I first got an iPod I created an AppleID, which my wife and I shared for AppStore purchases. When Apple changed the system, we created new AppleID to use for iCloud ...
0
votes
1answer
524 views

Change iMessage account on iPad

My partner gave me his iPad mini but I cannot use iMessage as it is linked to his account and I cannot change accounts. Is there any way of doing this?
0
votes
1answer
2k views

iPhone regularly shows “iPhone not activated…” message

I got a new iPhone 6 which is tied to a carrier and I currently am still using an old Samsung I have because I don’t want to waste the minutes (as I cannot transfer the plan from the iPhone to the ...
2
votes
2answers
609 views

Preserve app data when moving to new Apple ID (complication: can't log in to old Apple ID)

I need to set up a new phone with a new Apple ID for a friend. We're facing two technical problems: We need to preserve some data from the old phone (specifically, the WhatsApp chat log). We don't ...
2
votes
0answers
1k views

Apple ID disabled and unlock email sent to strange address

My iPad Pro was locked during New Year’s Eve. I've tried to change the password but my Apple ID is disabled. I went to the website to change my password and filled the requested information. An email ...
2
votes
2answers
49 views

How do I access Itunes U Course Manager if my country isn’t supported?

I want to create a course but where I come from Itunes U Course Manager isn’t supported. I tried solving this but with no success. I use Chrome and have downloaded an extension called Bitternet which ...
1
vote
0answers
1k views

Can't sign into my Apple ID because of two step authentication

I need to sign into my apple ID account but I have two-factor authentication turned on and don't know the phone number I used for that Apple ID account as someone else created it for me. I have only ...
2
votes
3answers
2k views

How to create AppleID of another country without having a credit card or bank account of that country, but with a country connection?

What is up-to-date and tried method to create AppleID of another country without having a credit card or bank account of that country? I am on a short visit in another country (Estonia in my case), ...
1
vote
1answer
702 views

Recovering AppleID using my rescue email address

My iPhone got stolen and I don't have my AppleID. It was previously set by the vendor who sold me the iPhone. AFAIK, I only have my Gmail set as my rescue email address for the AppleID. Is there ...
1
vote
0answers
63 views

Can iOS App Store app download from other account of other country get update?

I stay in Malaysia, I have two Apple ID, primary one is set to US without billing info, secondary one is set to Malaysia with billing info. I have many apps associate with the primary Apple ID, ...
0
votes
1answer
52 views

USB C HUB delivery safe?

so I bought a USB-C hub for my MacBook Pro 2017, specifically, this one: http://www.qacqoc.com/product/gn30h-premium-usb-c-hub-with-power-delivery-3-superspeed-usb-3-0-for-macbook-12-inch-gray/ it ...
1
vote
0answers
391 views

How to reset an iPad without access to the old phone number?

This is actually a question for a friend. I little back story. She bought an iPad here in US & then took it to Sweden. She registered it with her then Swedish cell phone. About a few months ago ...
1
vote
1answer
317 views

I can't log into my Apple ID account on websites / can't download apps / edit Apple ID settings

I changed my sim to another sim because I was on vacation in another country and my "trust number" in the apple id settings was changed to the new temporary sim number. And now when I came back and ...
0
votes
2answers
226 views

Can't change my store back after adding prepaid credit card

I went to Japan, changed my store to Japan and added a prepaid credit card to purchase apps. Now I am back in Dubai and I can't change the store to Dubai now. My WhatsApp is about to expire in 1 day.
1
vote
1answer
74 views

Can I load an iPad with content without using an Apple ID (prize for conference)?

Here's the scenario: A client is having a conference and wants to give away a brand new iPad (not yet purchased). They also want to pre-load the iPad with a bunch of their content (audio and video) ...
-1
votes
1answer
749 views

“Your Apple ID has been disabled”

My friend has an iPhone 6S+ and he can’t install or update any apps or music etc. he gets the message in the title. How can this be fixed?
1
vote
1answer
378 views

How to turn off Two-Step verification [duplicate]

How I can turn off the Two-Step verification, it's driving me crazy. here is ICLOUD security settings from my MacBook Pro-2015 As you can see from the below pictures I don't have the option to turn ...
3
votes
2answers
3k views

Change Apple ID from “only valid for purchases in” another country

I've an iPhone 7 Plus. I already created my Apple ID in Sri Lanka. Now I live in Japan. I want to set my App Store country/region to Japan. How do I do it?
1
vote
2answers
739 views

I want to register 100k valid Apple IDs

I want to register 100k Apple IDs with 100k different emails automatically. I tried using a PHP script but it's not working. Any ideas on how to achieve this? I want them to be permanent, and not ...
2
votes
1answer
594 views

Multiple iPhones and iPads with same Apple id

My husband has his personal iPhone 5s and iPad Air 2 and he also has an iPhone 6 and iPad Air 2 for his work. He wants to change the "work iPhone 6 and iPad Air 2" to a new Apple id not associated ...
1
vote
1answer
226 views

Changing Apple ID on second hand Macbook Pro

I bought a Macbook Pro second hand and the previous owner did not disable their iCloud account. Is there any way to erase it back to factory settings so I can set up my iCloud account on the device?
1
vote
1answer
633 views

Changed Apple ID but Apple TV keeps showing old email

I changed my Apple ID a few months ago - and I think I updated it everywhere I need to. Everything seems to be fine (on iPhone, ipad and MacBook Pro) except when I use Apple TV it keeps showing my old ...
2
votes
2answers
248 views

iTunes Gift Card vs. Family Sharing

I am a member of a family sharing plan on iTunes. In order to not charge my partner when I make a purchase, I purchased an iTunes gift card and gave it to myself - $200. I was able to make two ...
1
vote
1answer
3k views

Unable to sign out of iCloud, sign in to App Store, or use iMessage. High Sierra

I am unable to sign in or out on iCloud or the App store. Whatever app I am using (Sys Prefs, App Store) loops endlessly. I can quit Prefs, but have to force quit the App Store. iMessage operates but ...
0
votes
1answer
97 views

How-to change apple ID email address correctly

I have old email address address1@domain.com as an apple id. How to change email address to address2@domain.com correctly? I have only 1 iOS device. Should i log out from all services and change it ...
3
votes
1answer
50 views

I want to share iOS apps with my daughter

I want to share iOS apps with my daughter. I have macOS 10.13.1 on my MacBook Pro. In "System Preferences" I have selected "Share my purchases with family" in "Purchase Sharing" "My Apps & ...
3
votes
2answers
1k views

Unable to update Apple ID

I use a gmail address as my Apple ID. I recently made an icloud address using my mac. Now I wanted to change my Apple ID to my icloud address today. I found these official instructions. https://...
2
votes
1answer
595 views

itunes cards purchased in US and used in Africa or Turkey

i have a friend in Turkey and is asking me to purchase an iTunes card for $200 but if you have an iTunes account can't you put a credit card on it to make purchases like Netflix. They are only over ...