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Questions tagged [apple-id]

Apple ID is Apple's user identification system intended to be a single sign on for users of Apple services, hardware and software.

23
votes
3answers
22k views

Do I need to repurchase apps if I moved countries?

I recently moved countries and had to update my billing address in iTunes (change of full address and credit card info). This went fine, no problems whatsoever. It also meant that I had to change App ...
13
votes
6answers
125k views

How do I unlock my iTunes account when my old e-mail is unavailable?

When I originally set up my iTunes account, I used an email address from my prior employer. I later moved my account to a personal rather than corporate email address and I have since changed jobs. ...
12
votes
6answers
225k views

2 Apple IDs on one device?

Can you have multiple Apple ID's on the same iOS device? My girlfriend and I have both got an iPad and an iPod Classic and may well be getting iPhones at some point, we each have our own apple ID and ...
9
votes
2answers
46k views

How do I delete unwanted Apple ID's?

I'm going thru a phone swap, and I now realize that I have multiple ID's "codename" "codename@example.com" "realname@example.com" I've tested all three, and they all have different login passwords. ...
16
votes
9answers
259k views

Your iPhone could not be activated because the activation server is temporarily unavailable

My iPhone 5 that has been running iOS 7 since beta 1 suddenly wants to be activated. When locked, it shows me my wallpaper. After sliding to unlock, it asks for my passcode. When I enter it, it takes ...
6
votes
1answer
874 views

Does iCloud Two-factor authentication send a code to the same device as a log in request?

My Apple-ID (e.g., on https://appleid.apple.com/ ) is set up to require entry of a 6-digit code sent to my registered Apple products. This code is being sent to the same device I'm currently ...
5
votes
4answers
43k views

How do you use an existing AppleID on iOS App Store without providing a credit card number?

I already have an Apple ID, made at Apple.com. Now, when I want to access the App Store from my iPad, I am told that I have to review my information. On the credit card page, I am not presented with a ...
1
vote
3answers
4k views

iMac only show flashing folder with question mark after formatting OS X partition drive

Today i format my "OS X El capitan" partition for installing "Yosemite". But due an error in bootable yosemite usb it didn't install on this partition. After some hours when i turned on iMac and hold ...
24
votes
10answers
35k views

Re-downloading apps purchased in a different country?

I lived in Canada for several years, but now I live in Norway (again). In Canada, I have purchased many apps on both the iOS and Mac OS X app stores. Some of these apps I have uninstalled over the ...
30
votes
1answer
333k views

App Store asking for other Apple ID when updating apps

My friend's mate reset his phone to prove him wrong about a situation and ever since then when he tries to update his apps it asks for his mom's iCloud password yet it says at the bottom of the App ...
19
votes
5answers
775k views

Verification Failed. There was an error in connecting to your Apple ID

I have an iPhone 5c and I've been trying to log onto my iTunes and Apple Store in my settings, but I keep getting a "Verification Failed. There was an error in connecting to your Apple ID." error. I ...
11
votes
4answers
43k views

App Store asks for old Apple ID when installing updates

I got a MacBook that a colleague of mine had used previously. It runs OS X 10.10.2. I created a new administrator account for myself and turned off the "admin" flag on the old account. I also entered ...
10
votes
2answers
12k views

Why are past purchases no longer showing after I change country of my Apple ID?

Recently I've changed the country in my Apple ID account. While everything else is fine there's an issue with my purchases. All Apps that were purchased before the change don't appear in Purchased ...
8
votes
3answers
16k views

Is it possible to turn off the Two-Factor Authentication for an Apple ID?

Is it possible to turn off the Two-Factor Authentication for an Apple ID? I have more than one device linked to this Apple ID and I know the password and security questions.
10
votes
3answers
56k views

How can I change a defunct Apple ID email address?

I never changed my student email account to which all app purchases have been made. I just upgraded to iOS 5, and it requires to authenticate the iCloud, by verifying an email sent to the now defunct ...
10
votes
6answers
5k views

Are there any gotchas with using two Apple IDs for one user in the App Store?

To date I have had an Apple ID tied to my personal email address. It uses my personal paypal account for the purchases, and currently it has a credit balance thanks to some Christmas iTunes gift cards....
9
votes
2answers
108k views

How can I download free apps without registering an Apple ID?

"This Apple ID has not been yet been used before in the iTunes Store. Tap review to sign in, then review your account information." I keep getting this message when I try to install free apps from ...
8
votes
4answers
120k views

Transfer content from one Apple ID to another?

My daughter was using my Apple ID with her Ipad mini. I want her to use her own Apple ID now that she is old enough. How can we transfer the content of her ipad mini, ( music, photos, apps) ...
20
votes
1answer
98k views

No input field for Apple ID Verification Code

I have an older iPad Mini and when I try and use a game iOS Game Center asks for my password, which I enter, and is accepted. Then it asks to type in the Apple ID Verification Code, although there is ...
4
votes
1answer
99k views

Is my iPhone locked with iCloud or not? I don't have SIM Card yet

I bought an iPhone 5C from a friend and I'm not sure if it's Activation Locked or not and I don't have a SIM card yet. He hasn't used it and didn't know anything about that, he got it second hand. ...
3
votes
2answers
3k views

I tried to enroll my company to Apple Enterprise program, but get message “Cannot enroll in Apple Developer program”

I don't know whether to post this on Stack Overflow or on Ask Different. But please try to help. I know this has been asked on this forum, but none of the answers helps my case. Here's the situation. ...
5
votes
2answers
14k views

Move apps from one Apple ID to another

I have two Apple IDs and would like to close one and move the apps from one to the other. Is this possible and how?
4
votes
2answers
1k views

Does buying a new mac also get you Lion on your Apple ID?

When you buy a new mac, the iLife apps are redeemed with App Store validation codes which means you can upgrade/install iLife 11 on your other macs. (Assuming you have fewer than the current store ...
-2
votes
1answer
148 views

How to unlock an Apple ID through e-mail?

My apple-id was just registered and used on icloud -- but not by myself. Perhaps a Christmas present erroneously associated with my e-mail, or maybe not. Could be malicious. Either way I want to ...
38
votes
10answers
63k views

What are some best practices for a family sharing a single Apple ID?

My family shares an apple ID, and I can't chose whose contacts I want to sync with when I set up Icloud. For example, I own a Mac and an iPhone. I want my content to only be synced between MY Mac and ...
19
votes
2answers
123k views

How can I change the country of an iTunes account?

When I first set up my iTunes account, I didn't have a credit card, so I set it up as a US account, as this was the only way I could create one without a card (and thus use my iPod Touch). The ...
28
votes
5answers
56k views

How many Apple IDs should one household have?

To date my wife and I share one Apple ID for all Apple purchases and devices. We currently own a first and third generation iPod, iPhone 4, and will own an iPad 2 in the morning. Thus far having the ...
14
votes
3answers
548k views

Is it still possible to get @icloud.com email address?

Set up a new iCloud account for someone and I am not seeing the option to set up an @icloud.com address and use the free email service. Does anyone know if this is still possible and how to go about ...
14
votes
3answers
14k views

How to activate new iPad without disclosing credit card number?

I bought my mother an iPad 2 as a gift for her birthday, hoping that it would enable my toddler son to do Facetime with his grandmother. I tried to walk her through the activation process (over email)...
11
votes
2answers
40k views

App Store asks me for a password, but won't let me change the Apple ID

I'm taking over someone elses job and am using the computer he was using. In the App Store there are some apps that ask me to enter a password and have an Apple Id already filled in but won't let me ...
10
votes
5answers
12k views

How to use an existing Apple ID to download free apps from App Store without using Credit Card?

I have an Apple ID which I had registered years back (when I had bought my Ipod Shuffle). I wanted to use the same Apple ID to download apps on my newly purchased MBP - but whenever I try to login ...
6
votes
3answers
147k views

How can I reset the answers of the security questions of my Apple ID?

I forgot the answers of the security questions. Not that I seriously need to do it now, but there might be a problem if I need to answer those in future. I still remember my password. How can I ...
5
votes
2answers
52k views

How do I remove or delete an @me.com email?

I currently have 2 Apple IDs, one that uses my Gmail account and I have been using this one for a while now, this is the one I want to keep. When iCloud came out, I registered an @me.com email for ...
5
votes
2answers
220k views

What is the latest iOS version for iPhone 4?

I want to download the latest iOS version for offline restore for my iPhone 4. I want to know what is the latest iOS version and how can I download it?
4
votes
4answers
70k views

Unable to change Apple ID on my iPhone

I changed the e-mail address linked to my Apple ID. Now when I try to update apps or purchase them on my iPhone 4, the old address pops up asking me for the password. I cannot seem to get it to change ...
3
votes
2answers
7k views

Can I update an Mac App purchased by a different Apple ID?

At work we have one Mac laptop that everyone uses to compile and test our iOS app. The employee who originally installed XCode used his personal Apple ID, and has since left the company. When I log ...
6
votes
2answers
3k views

Should I use the same Apple ID for iCloud and iTunes?

Should I use the same Apple ID for iCloud and the iTunes store? My immediate assumption was "sure, of course, keep it simple", but today I read the following recommendation: One potential problem ...
6
votes
3answers
36k views

“You can’t sign in at this time” when signing into iCloud

I recently upgraded my fairly new MacBook Pro to OS X 10.11 (El Capitan). I started the Notes app, hoping to see my notes, but they weren't there. I clicked on iCloud in the Settings app and typed my ...
6
votes
3answers
627 views

Need to know if I've bought a used iPhone? (multiple Apple IDs connected)

I recently bought a new iphone se 64gb. I turned it on, signed in to my icloud account and selected my previous iphone's backup from icloud. After this, a screen displayed a message: Setting up your ...
3
votes
1answer
417 views

Resetting an AppleID password when you don't have access to an IOS device

Okay, here is a kafkaesque situation: A friend of mine broke her iPhone 7, to an extent that she can't even read the screen or reliably press it. She is setting up a borrowed iPhone 4S (with iOS 8)......
3
votes
2answers
2k views

Switch Apple ID

I bought an iPad 2 last May and used my husband's Apple ID that he uses for iTunes. I have used his ID to buy apps for my iPad 2 and even bought iTunes cards to put on his account. Well, now I have ...
2
votes
4answers
17k views

Can I have different Apple IDs on my iPhone 4S?

iCloud has an Apple ID: Settings > iCloud Messages has an Apple ID: Settings > Message > Receive At Store has an Apple ID: Setting > Store Do these all have to be the same ID? If ...
5
votes
3answers
3k views

Retrieve the Apple ID used to download a given app (in iTunes)

I have multiple devices, all handled with iTunes in the same PC. Each device is associated with a different Apple ID. I may want to install some apps in more than one device. As far as I know, an app ...
5
votes
3answers
44k views

Use FaceTime with the same Apple ID?

I and my wife own three Apple devices. MacBook Pro, iPad 2 (only Wi-Fi) and iPhone 4S. All of these are registered with the same Apple ID and Gmail account. With FaceTime I can call to IPhone, but I ...
4
votes
2answers
102k views

How can I change iTunes country of region when having some credit in my account? [duplicate]

I moved to Canada and I want to change my country of region from USA to Canada, but when I try to change it ( by click on my account in the iTunes Store and going to my Account Page) it showed me this ...
4
votes
1answer
29k views

Remove an email address from apple-ID

I have two Apple IDs: One (lets say A) associated with my old email address (lets say old@xyz), which is the one I actually use Another one (lets say B) associated with my new email address (lets say ...
3
votes
1answer
5k views

Recover Apple ID despite deleting email address and not being able to answer the security questions

I have an old Apple ID that I've lost access to because I deleted the email address it was tied to and I can't remember the security answers to anymore. I have some purchases tied to it, but the ...
3
votes
1answer
2k views

Multiple Apple Developer Accounts

I've read multiple messages on the subject, but I wondered if anyone had first hand experience (or genuine knowledge one way or another), if it is possible to more than one Apple Developer account? ...
3
votes
2answers
11k views

Transfer iOS app data to a different account

I have an iPad 2 currently using my AppleID. I want to reset it (almost) completely and change it to my girlfriend's Apple ID. The thing is: there are 2 or 3 apps whose data we really don't want to ...
1
vote
1answer
40 views

Apple ID Sharing with daughter

My daughter and I both have apple phones and up until about 1 month ago she was always logged in on her device using my apple id. I am trying to find out does this give her access to make any ...